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Championing Library, Information & Knowledge Professionals in Healthcare

  1. Championing the role of Information Professionals in the future of Healthcare Nick Poole, Chief Executive, CILIP HLG Conference, Friday 16 September 2016
  2. We believe... In our complex, information-rich modern world, every community, enterprise, school, healthcare service - essentially, everybody – needs access to the skills and ethics of Library & Information Professionals
  3. Not because of what we do, but because of the difference we make...
  4. The information opportunity – evidence-based policy
  5. The information opportunity – behavioural insight & ‘nudge’ Source:
  6. The information opportunity – information literacy Source:
  7. The information opportunity – open data Source:
  8. • Technology has extended our reach, but not our grasp • Scale of output has not been matched by capability • People know they have the problem, but not that we (potentially) have solutions • We may or may not see this as our role
  9. Royal Charter: “To work for the benefit of the public to promote education and knowledge through the establishment and development of libraries and information science (being the science and practice of the collection, collation, evaluation and organised dissemination of information)”
  10. 2020 Goal: We will put information & library skills and professional values at the heart of an equal, democratic and prosperous society Commitments: • Show leadership • Champion equality & diversity • Unite & celebrate our profession • Promote information literacy for all • Deliver value for our members • Lobby for better policy & legislation • Challenge opposition constructively • Keep adapting to changing needs • Be positive and proactive
  11. Information professionals are an embedded workforce Consulting/independent information professionals Prison Further Education/Colleges Public Government and Armed Forces Research Health Care School Social Care Special Collections Higher Education (including LIS teaching staff) Industry (Extraction)* Law Industry (Manufacturing)** Museums, Archives, Galleries and Heritage Industry (Commercial Services)*** National Libraries Not working**** Not for profit/3rd sector/Charity Other * Any extraction industries, for example: Agriculture, Forestry, Fishing, Mining, Quarrying ** Any Manufacturing industries, for example: Pharmaceutical, Aerospace, Automotive *** Any commercial service industries: Business, Finance, Communications, Hospitality, Retail **** Unemployed/Retired/Full-time Student/Career Break
  12. 59.4% 15.0% 5.5% 13.4% 6.7% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% Libraries Archives Records Information management Knowledge management Approximately 87,000 people work in the information profession Source:
  13. No longer defined by job title Information Professionals Additional roles Allied professions Information Managers Records Managers Information Rights Knowledge Managers Librarians Information Architects Archivists Data Managers Transparency Information Assurance Information Designers Copyright Specialists Researchers Analysts Web Managers Information Risk Information Technology Project Managers Statisticians Communications Economists Historians
  14. Value of Trained LIK Workers research Source:
  15. If we want to make a positive difference... the recognition and status of professional information and library skills and ethics in the Healthcare sector, where do we start...?
  16. Engage & learn • HLG • HEE LKS • NHS England • PHE Understand drivers • Health outcomes • Cost savings • Reduced variance • Reduced risk • Empowered users • Improved evidence • “Information to the bedside” • “Information to the Boardroom” Identify audience • Parliamentarians • Ministers • Dept. of Health • Arms-length bodies • Health trusts • Finance directors Develop messages • Common language • Clear value proposition • Evidence of impact • Compelling stories • Clear ‘ask’ Secure engagement • Libraries APPG • Media & briefings • Grassroots advocacy • Direct meetings • Influence policy A joint campaign with Health Education England, building on Knowledge for Healthcare to raise awareness and promote the value of qualified library & information professionals in healthcare settings...
  17. Long-term outcomes... Senior Managers understand how to work with Information Professionals to unlock information, data & insight & the value of doing so Information Professionals are supported in delivering value as an essential component of the future of Healthcare & better able to shout about it Service users are empowered to develop their own health literacy & take ownership of health & wellbeing (Primarily focused on Library, Information and Knowledge specialists in healthcare settings, rather than the health & wellbeing programmes in public libraries)
  18. Supporting activities – Libraries Change Lives 2016 Copyright Norfolk Libraries
  19. Supporting activities – Lobbying & advocacy Source: Copyright (C) Leonard Bentley
  20. Supporting activities – PKSB for Health
  21. Supporting activities – Online PKSB
  22. Supporting activities – UK Information Skills Strategy
  23. We believe... The future of the Healthcare sector depends in part on harnessing the skills and ethics of Library and Information professionals to deliver services that are smart, sustainable and future-proof.
  24. What next... Working with Knowledge for Healthcare, we are developing an identity, resources, a ‘hub’ for the campaign, supporting evidence and case studies. We need your help to shape the outcomes and focus of the campaign, and then to pick up the banner & take it to your networks, employers and stakeholders.
  25. We need you to... • Support our lobbying and advocacy to key national stakeholders • Take the materials & speak to your stakeholders • Sell the value and impact of your skills for your organisation to demonstrate the case for support • Tell us about your activities & share your good news stories
  26. Thank you Nick Poole, CILIP @NickPoole1