THE UX DESIGN PROCESS
User Experience Design is a process of understanding the needs of a business, and intuitively addressing
the needs of the consumers of that business, through an appliation’s information architecture and interaction design.
STAKEHOLDER INSIGHTS CONSUMER RESEARCH PERSONA DEVELOPMENT MENTAL MODEL INFORMATION ARCHITECTURE INTERACTION DESIGN
Deﬁne measureable business Identify consumer needs & Document segments w/ Aggregate key persona tasks Organize site content hierarchy Deﬁne screen-level, information
objectives and wishlist of behaviors through research. distinct needs and behaviors & supporting content to facilitate key user tasks, and hierarchy, incorporating UI best
features. as personas. requirements. achieve businesss objectives. practices & branding elements.
UX RESEARCH UX PLANNING UX DESIGN