1. NET-CHALLENGE TRAINING Collaboration and Business Community Management Place, date NAME OF PRESENTER Position

14. Background > Network Typology (cont.) Source: Carneiro et al., 2006.

17. Background > Favourable Conditions for Collaboration Human Resources - to have institutional experience of cooperation; - to share common values; - to have exchanged experiences; - be willing to share competencies; - to mobilize employees with the adequate competencies. Finances - to pay a member’s entry fee; - to pay a membership fee; - to invest in common network resources (not ICT); - to participate in the network organization; - to be financially healthy. Social Relations - to have a common history; - to have trust in the network partners; - to be geographically close to the majority of the network elements; - to accept and promote a clear leader in the network; - to maintain its image and individuality in the market; - not to have a significant overlap of competencies in relation to the other members; - to define criteria for the selection of members. Technological Platforms - to use own applications and platforms to manage its participation in the network; - to use common applications and platforms to manage its participation; - to share equipments; - to share facilities. Organisation and Management - to have well defined and quantified goals; - to formalize cooperation contracts; - to formalize cooperation procedures; - to unify cooperation processes; - to adopt change management practices; - to adopt external audit practices sponsored by the network.

30. BUILD > BUILD Module High level structure

31. BUILD > Create BC - Define the Business Community’s Strategy Define Strategy Identify KSF Evaluate and Decide Position Corporate Strategy (which domains) Business Strategy (navigate domain) Functional Strategy (support domains) Mission & Vision General Environment (PEST Analysis) Industry Environment (Porter’s Five Forces Model) SWOT Analysis Business Community Competencies

34. BUILD > Create BC - Define the Business Community’s Governance Model (cont.)

36. BUILD > Create BC - Create the Business Community (cont.)

38. BUILD > Operate BC - Promote Networking and Trust Between Business Community Members (cont.)

41. BUILD > Operate BC - Manage Business Community

42. BUILD > Operate BC - Manage Membership

43. BUILD > Operate BC - Manage Membership (cont.)

44. BUILD > Operate BC - Manage Membership (cont.) I’m not sure if this interface is related to the Manage Membership

45. BUILD > Operate BC - Manage Capacity

46. BUILD > Operate BC – Prepare Organisations to Respond to Events

47. BUILD > Operate BC - Performance Management

48. BUILD > Operate BC - Performance Management (cont.)