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Netarx At A Glance
Mission

Netarx helps our customers transform and accelerate their business through Collaboration and
Data Center technologies. NetCare Managed IT Services help our customers benefit from these
technologies more affordably and with higher quality.

Vision

Transforming Business Through Technology

Founded

January 1997

Headquarters

3252 University Drive, Suite 200
Auburn Hills, MI 48326

Toll Free:     877.9NETARX
IP Phone:      248.647.9800
IP Fax:        800.964.1330
Email:         info@netarx.com

District Offices

Cincinnati, OH
Columbus, OH
Indianapolis, IN
Lansing, MI
Phoenix, AZ
St. Louis, MO

Management Team

Sandy C. Kronenberg          Principal
D. Duane Tursi               Principal
Paul E. Hodges III           Principal
Michael Souders              President & Chief Operating Officer
Eric Tilds                   Vice President, Legal & Administration
Randy Cummings               Chief Information Officer
Al Wise                      Vice President, Managed Services
Craig J. Perry               Director of Human Resources
Dirk Kjolhede                Controller
Technology Practices

       Collaboration
       Data Center Services
       NetCare Managed IT Services
       Infrastructure & Media

Alliance Partnerships

Cisco Gold Certified Partner
       Authorized Technology Partner – Data Center Unified Computing
       Authorized Technology Partner – Unified Contact Center Enterprise
       Authorized Technology Partner – Customer Voice Portal
       Advanced Unified Communications Specialization
       Advanced Security Specialization
       Advanced Routing & Switching Specialization
       Advanced Wireless LAN Specialization
       Advanced Data Center Storage Networking Specialization
       Advanced Data Center Networking Infrastructure Specialization
       Virtual Computing Environment (VCE) Authorized
       Digital Media System (DMS) Authorized
       Customer Satisfaction Excellence

EMC Advantage Velocity Reseller
      Advantage Authorized Services Network (ASN)

HP Enterprise Authorized Reseller
       PartnerONE Elite Authorized Reseller
       ProCurve Elite Specialist Partner

Microsoft Gold Certified Partner
       Advanced Infrastructure Solutions Competency (Active Directory)
       Authorized Education Reseller
       Business Value Planning Service
       Information Workers Solutions Competency (Portals & Collaboration)
       Microsoft & HP Frontline Partner
       Mobility Solutions Competency
       Networking Infrastructure Solutions Competency
       Security Solutions Competency (Infrastructure Security)
       Server Platform Competency
       Small Business Specialist Partner
       Systems Management Competency
       Unified Communications Solutions Competency
       Virtualization Competency
       Voice Ready for Microsoft Office Communicator Partner
       Exchange Deployment Planning Services
       Unified Communications: Messaging Specialization

VMware VIP Enterprise Partner
      VMware Authorized Consulting Partner (VAC)
      Service Provider Partner

Citrix Silver Partner
ISI Software Authorized Reseller
Liebert Gold Partner
LifeSize Direct Reseller
NICE Authorized Reseller
RSA, The Security Division of EMC – Access Reseller
S2 Security Corporation Authorized Reseller
Sagem-Interstar Gold Partner
Trend Micro SecureOne Partner
Websense Silver Partner

Industry Certifications

Cisco Certified Internetworking Expert (CCIE)
Cisco Certified Voice Professional (CCVP)
Cisco Certified Design Professional (CCDP)
Cisco Certified Network Professional (CCNP)
Cisco Certified Security Professional (CCSP)
Cisco Certified Design Associate (CCDA)
Cisco Certified Network Associate (CCNA)
Cisco Firewall Specialist
Cisco IDS Specialist
Cisco IOS Security Specialist
Cisco Security Sales Specialist
Cisco VPN Specialist
Cisco IP Contact Center Express Specialist
Cisco IP Telephony Design Specialist
Cisco Unity Support Specialist
Cisco Storage Networking Support Specialist
Cisco Storage Networking Solutions Design Specialist
Cisco Data Center Application Services Design Specialist
Cisco Data Center Application Services Implementation Specialist
Cisco Data Center Storage Networking Sales Specialist
Cisco Data Center Storage Network Implementation Specialist
Cisco Wireless LAN Design Specialist
Cisco Wireless LAN Support Specialist
Cisco Sales Expert (CSE)
Cisco 4011 Training Standard
Citrix Certified Administrator (CCA)
Citrix Certified Sales Professional (CCSP)
Citrix Certified Enterprise Administrator (CCEA)
EMC Implementation Engineer (EMCIE)
EMC Professional Associate (EMCPA)
EMC Technical Architect (EMCTA)
EMC Sales Accreditation (EMCSA)
EMC Systems Engineer Accreditation (EMCSE)
HP Enterprise Solutions Sales Professional
HP ProCurve Sales Consultant
HP ProCurve Sales Professional
Microsoft Certified Professional (MCP)
Microsoft Certified Systems Engineer (MCSE)
Microsoft Certified Database Administrator (MCDBA)
Microsoft Certified Technology Specialist (MCTS)
RSA SecurID Sales Specialist
Trend Micro Certified Sales Representative
VMware Certified Professional (VCP)
VMware Sales Professional (VSP)

Honors & Awards

Crain’s Detroit 40 under 40
Michigan 50 Companies to Watch in 2009
Best Workplace in Michigan 2008
Future 50 of Greater Detroit (2006, 2005, 2004, 2003)
Metro Detroit 101 Best and Brightest Companies to Work For (2009, 2008, 2007, 2006, 2005)
Metro Detroit 101 Best and Brightest Companies to Work For Elite Small Business (2009)
Ernst & Young Entrepreneur of the Year Finalist

Client Testimonials

“As our network has become the core of all our communications as well as hosting high-
visibility applications for our clients, we needed to view our network operations from an
enterprise perspective. Our network technology refresh project with Netarx has created a
highly-available infrastructure that is extensible for all future needs as well as immediate
ones. Managing technology lifecycles, administration and cost-of-ownership was a primary
concern in our strategy. We chose Netarx to implement, help administrate, support and guide
us forward as they have proven to us their commitment to the technologies and to their
customers.”
                                             Tim Lamb, IT Manager, J.R. Thompson

“Netarx’ contribution to Incoe has since moved well beyond being a simple vendor to become
a true technology partner involved in many facets of our IT structure. I believe that Netarx
will make a valuable addition to any organization that they may partner with. Their technical
ability and professionalism far exceeded my expectations and I would make the same choice
again.”
                                             Charles Stitman, IT Manager, Incoe

 “Making a decision on a new phone system was by no means an easy one. There are so many
manufacturers to choose from, and then when you decide on a brand, you’re faced with the
decision of which partner to use. Not to mention we were under great time constraints to
decide on a phone system and get it installed. Fortunately TNT EDM works with IOS
Consulting, Inc. and they recommended that we utilize Netarx because of their unmatched
engineering team and their reputation as a Cisco VOIP integrator.
I visited the Netarx facility for a live demonstration to see if the Cisco phone system would
perform as we liked before we made the final decision. We were not only impressed with
their state-of-the-art facility displaying video conference calling, Meeting Place and all facets
of the Cisco solution, but also with their ability to answer all of our questions in a timely
fashion in terms we could understand.

The decision became clear that Netarx was the Cisco Unified Communications solution
provider that TNT EDM wanted to work with. Netarx then helped us find a financing option
that suited TNT-EDM and we mapped out an aggressive time line for installation. Netarx
exceeded our expectations for installation, training and follow up. Netarx is unrivaled in
their technical resources, staff, and professionalism.”

                                             Chris Skinner, IT Director, TNT EDM

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Netarx At A Glance

  • 1. Netarx At A Glance Mission Netarx helps our customers transform and accelerate their business through Collaboration and Data Center technologies. NetCare Managed IT Services help our customers benefit from these technologies more affordably and with higher quality. Vision Transforming Business Through Technology Founded January 1997 Headquarters 3252 University Drive, Suite 200 Auburn Hills, MI 48326 Toll Free: 877.9NETARX IP Phone: 248.647.9800 IP Fax: 800.964.1330 Email: info@netarx.com District Offices Cincinnati, OH Columbus, OH Indianapolis, IN Lansing, MI Phoenix, AZ St. Louis, MO Management Team Sandy C. Kronenberg Principal D. Duane Tursi Principal Paul E. Hodges III Principal Michael Souders President & Chief Operating Officer Eric Tilds Vice President, Legal & Administration Randy Cummings Chief Information Officer Al Wise Vice President, Managed Services Craig J. Perry Director of Human Resources Dirk Kjolhede Controller
  • 2. Technology Practices Collaboration Data Center Services NetCare Managed IT Services Infrastructure & Media Alliance Partnerships Cisco Gold Certified Partner Authorized Technology Partner – Data Center Unified Computing Authorized Technology Partner – Unified Contact Center Enterprise Authorized Technology Partner – Customer Voice Portal Advanced Unified Communications Specialization Advanced Security Specialization Advanced Routing & Switching Specialization Advanced Wireless LAN Specialization Advanced Data Center Storage Networking Specialization Advanced Data Center Networking Infrastructure Specialization Virtual Computing Environment (VCE) Authorized Digital Media System (DMS) Authorized Customer Satisfaction Excellence EMC Advantage Velocity Reseller Advantage Authorized Services Network (ASN) HP Enterprise Authorized Reseller PartnerONE Elite Authorized Reseller ProCurve Elite Specialist Partner Microsoft Gold Certified Partner Advanced Infrastructure Solutions Competency (Active Directory) Authorized Education Reseller Business Value Planning Service Information Workers Solutions Competency (Portals & Collaboration) Microsoft & HP Frontline Partner Mobility Solutions Competency Networking Infrastructure Solutions Competency Security Solutions Competency (Infrastructure Security) Server Platform Competency Small Business Specialist Partner Systems Management Competency Unified Communications Solutions Competency Virtualization Competency Voice Ready for Microsoft Office Communicator Partner Exchange Deployment Planning Services Unified Communications: Messaging Specialization VMware VIP Enterprise Partner VMware Authorized Consulting Partner (VAC) Service Provider Partner Citrix Silver Partner
  • 3. ISI Software Authorized Reseller Liebert Gold Partner LifeSize Direct Reseller NICE Authorized Reseller RSA, The Security Division of EMC – Access Reseller S2 Security Corporation Authorized Reseller Sagem-Interstar Gold Partner Trend Micro SecureOne Partner Websense Silver Partner Industry Certifications Cisco Certified Internetworking Expert (CCIE) Cisco Certified Voice Professional (CCVP) Cisco Certified Design Professional (CCDP) Cisco Certified Network Professional (CCNP) Cisco Certified Security Professional (CCSP) Cisco Certified Design Associate (CCDA) Cisco Certified Network Associate (CCNA) Cisco Firewall Specialist Cisco IDS Specialist Cisco IOS Security Specialist Cisco Security Sales Specialist Cisco VPN Specialist Cisco IP Contact Center Express Specialist Cisco IP Telephony Design Specialist Cisco Unity Support Specialist Cisco Storage Networking Support Specialist Cisco Storage Networking Solutions Design Specialist Cisco Data Center Application Services Design Specialist Cisco Data Center Application Services Implementation Specialist Cisco Data Center Storage Networking Sales Specialist Cisco Data Center Storage Network Implementation Specialist Cisco Wireless LAN Design Specialist Cisco Wireless LAN Support Specialist Cisco Sales Expert (CSE) Cisco 4011 Training Standard Citrix Certified Administrator (CCA) Citrix Certified Sales Professional (CCSP) Citrix Certified Enterprise Administrator (CCEA) EMC Implementation Engineer (EMCIE) EMC Professional Associate (EMCPA) EMC Technical Architect (EMCTA) EMC Sales Accreditation (EMCSA) EMC Systems Engineer Accreditation (EMCSE) HP Enterprise Solutions Sales Professional HP ProCurve Sales Consultant HP ProCurve Sales Professional Microsoft Certified Professional (MCP) Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Database Administrator (MCDBA) Microsoft Certified Technology Specialist (MCTS)
  • 4. RSA SecurID Sales Specialist Trend Micro Certified Sales Representative VMware Certified Professional (VCP) VMware Sales Professional (VSP) Honors & Awards Crain’s Detroit 40 under 40 Michigan 50 Companies to Watch in 2009 Best Workplace in Michigan 2008 Future 50 of Greater Detroit (2006, 2005, 2004, 2003) Metro Detroit 101 Best and Brightest Companies to Work For (2009, 2008, 2007, 2006, 2005) Metro Detroit 101 Best and Brightest Companies to Work For Elite Small Business (2009) Ernst & Young Entrepreneur of the Year Finalist Client Testimonials “As our network has become the core of all our communications as well as hosting high- visibility applications for our clients, we needed to view our network operations from an enterprise perspective. Our network technology refresh project with Netarx has created a highly-available infrastructure that is extensible for all future needs as well as immediate ones. Managing technology lifecycles, administration and cost-of-ownership was a primary concern in our strategy. We chose Netarx to implement, help administrate, support and guide us forward as they have proven to us their commitment to the technologies and to their customers.” Tim Lamb, IT Manager, J.R. Thompson “Netarx’ contribution to Incoe has since moved well beyond being a simple vendor to become a true technology partner involved in many facets of our IT structure. I believe that Netarx will make a valuable addition to any organization that they may partner with. Their technical ability and professionalism far exceeded my expectations and I would make the same choice again.” Charles Stitman, IT Manager, Incoe “Making a decision on a new phone system was by no means an easy one. There are so many manufacturers to choose from, and then when you decide on a brand, you’re faced with the decision of which partner to use. Not to mention we were under great time constraints to decide on a phone system and get it installed. Fortunately TNT EDM works with IOS Consulting, Inc. and they recommended that we utilize Netarx because of their unmatched engineering team and their reputation as a Cisco VOIP integrator. I visited the Netarx facility for a live demonstration to see if the Cisco phone system would perform as we liked before we made the final decision. We were not only impressed with their state-of-the-art facility displaying video conference calling, Meeting Place and all facets of the Cisco solution, but also with their ability to answer all of our questions in a timely fashion in terms we could understand. The decision became clear that Netarx was the Cisco Unified Communications solution provider that TNT EDM wanted to work with. Netarx then helped us find a financing option that suited TNT-EDM and we mapped out an aggressive time line for installation. Netarx exceeded our expectations for installation, training and follow up. Netarx is unrivaled in their technical resources, staff, and professionalism.” Chris Skinner, IT Director, TNT EDM