KNOWLEDGE SHARING
PREVENTIONOF SEXUAL HARASSMENT AT THE WORKPLACE

Learning Objectives
• Definition of sexual harassment
• Types of sexual harassment
• Identifying sexual harassment
• Steps to filing a complaint
• Guidelines, Dos & Don’ts

Definition
Sexual harassment is…
Any unsolicited or unwelcome verbal comment, gesture or physical contact of a sexual
nature.
Creation of a hostile working environment
A co-worker or supervisor creates a work environment
through verbal or physical conduct
• That interferes with a co-worker’s job performance or
• Creates a workplace atmosphere which is
intimidating, hostile, offensive or humiliating and
an attack on personal dignity.
Quid pro quo (meaning this for that)
A person or authority, usually the superior of the
victim,
• Demands sexual favors for getting or
keeping a job benefit and
• Threatens to fire the employee if the
conditions are not met
1 2Category Category

The Law of the Land
• TheSexualHarassmentofWomenAtWorkplace
(Prevention, Prohibition AndRedressal)Act,2013
– Come into effect on 22nd April 2013
• TheAimoftheAct
– To provide protection against any kind of Sexual harassment at workplace and for the
prevention and redressed of complaints of sexual harassment
– To protect the fundamental right to equality under Article 14 & 15 of the Constitution
and right to life and to live with dignity under Article 21 of the Constitution
– The right to practice any profession or to carry on any occupation, trade or business
which includes a right to safe environment free from sexual harassment

ISS policy on prevention of sexual
harassment
We committed to providing and promoting an atmosphere free from
unsolicited and unwelcome verbal or physical sexual advances.
Sexual harassment is unlawful conduct, which undermines the integrity of
employment relationship. Therefore, it is unacceptable in the workplace and
ISS does not tolerate such conduct, and violations of this policy can result in
legal action against the offender.

Applicability of the Policy
The ISS Anti-Sexual harassment at workplace is applicable to:-
• Every ISS employee across the Company – permanent, temporary, on training and on
contract; (Male or Female)
• An alleged act of sexual harassment that has occurred during or beyond office hours;
• An alleged act of sexual harassment, which has taken place within or outside the company
premises
• All the employees, workers and trainees, (whether in the office premises or outside while on
assignment).

“Of a Sexual Nature…?”
Verbal/Written:
– Comments about personal behavior, or a person’s body;
– Sexual or sex-based jokes; requesting sexual favors or repeatedly asking a person out;
– Sexual suggestion; telling rumors about a person’s personal or sexual life;
– Threatening a person, sending emails or text messages of a sexual nature
Physical:
– Assault;
– Impeding or blocking movement;
– Inappropriate touching of a person or a person’s clothing;
– Kissing, Hugging, Patting or Stroking
Nonverbal:
– Looking up and down a person’s body;
– Derogatory gestures or facial expressions of a sexual nature;
– Following a person
Visual:
– Posters, drawings, pictures, screensavers, emails or text of a sexual nature (Including
Pornography)

Behaviors that can be unwelcome and/or sexual in nature
Physical
• Assault
• Touching
• Blocking
• Hugging
• Kissing
• Pinching
• Patting
• Leering / Teasing
• Gesturing
• Grabbing
Verbal
• Sexual Jokes, remarks, or
questions
• Propositions for sexual
activity
• Pressure for dates
• Obscene language which is
gender specific or sexual in
nature
• Inappropriate comments
about a person’s body
Visual
• Cartoons
• Written documents
• Pin-up calendars
• Drawings
• Computer images
• Suggestive Music
• Posters
• Objects
• Faxes
• E-mails
• SMS / Texts

What is not sexual harassment ?
Conduct is NOT sexual harassment if it is WELCOME!
Conduct which was once allowed or tolerated & considered as friendly or
consensual, cannot be condemned as Sexual Harassment at a later stage .
Sexual harassment does not refer to normal conversation that all parties affected find
acceptable.
It does not refer to office relationships that are freely entered into without intimidation
or coercion.

How To Deal With Unwanted Attention
Act Immediately
• Tell the individual that the behavior is
unwelcome and to stop the behavior NOW!
• State clearly and firmly that you want a
particular behavior to stop.
• Sexual harassment is illegal & prohibited by
both
• The law of the land and
• The ISS Code Of Conduct for its employees
• Set your own boundaries
1

Document the Incident
• Date, time, place of incident;
• Specific unwelcome behavior;
• Your response;
• Names of witnesses; and
• Copies of documentation (e.g notes, e-
mails, pictures, etc.)
2
How To Deal With Unwanted Attention

Report the unwanted behavior
• Immediately report the behavior to your Supervisor , Manager, Seniors ,
Superiors or,
• The HR Department,
• The company official designated to receive complaints
• Be Specific When Reporting Unwanted Behavior
• How many times has this happened?
• Any witnesses?
• What were your feelings?
• Was your work affected?
• Did you document the incident?
• What remedy do you want?
3
How To Deal With Unwanted Attention

What can You do? Practical Advice for Employees
• Be courteous
– Pleasantries & Sense of humor is always allowed
BUT,
– Do not crack jokes that have a pun or a double meaning
• Think!
– Avoid abusive language & swear words;
– Ask yourself (or others): Am I offending anyone?
• Be Professional
– Keep your personal life personal, and your work life professional
– Treat other employees, above and below you, with respect

What is your Responsibility?
• Understand & Follow
– The company policy and the law
– Be careful
• Be Watchful
– Pay attention to coworkers- avoid inadvertent offense
– Look for subtle forms of harassment
– Report any instances
• Do Not Ignore / Delay
– Do not ignore the incident. The harasser may misinterpret a lack of response as
approval of the behavior.
– Delay in action increases the probability that unwanted behavior will continue
or escalate.
– Do not hesitate to ask for help.

• Thank you…