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NCL ANNUAL REPORT
2016
For confidence and safety in
the marketplace since 1899
OUR STORY
The mission of the National Consumers League is to protect and promote social and economic
justice for consumers and workers in the United States and abroad.
Our mission
NCL BOARD OF DIRECTORS
Kenneth W. Edwards
Chair
Gregory Jefferson, Sr.
Vice Chair
Cleo Manuel Stamatos
Vice Chair
Esther Shapiro
Honorary Chair
Ronald Airhart
Jodie Bernstein
Moses Boyd
Ronald Collins
Hilary Doe
Richard Fiesta
Pastor Herrera, Jr.
Roger Johnson
Jane King
Norma Flores LĂłpez
Bridget Martin
Susanna Montezemolo
Robyn Robbins
Bob Russo
Service Employees
International Union
United Auto Workers
Debra Berlyn
Secretary
Joan Bray
Treasurer
Jack Blum
Counsel
2 | 2016 NCL ANNUAL REPORT
WE LISTEN
WE EDUCATE
NCL: A YEAR IN REVIEW
WE BUILD BRIDGES
OUR IMPACT + JOIN US!
STATEMENT OF ACTIVITIES
4
6
8
12
14
15
WE ADVOCATE10
2016 NCL ANNUAL REPORT | 3
Thank you for your interest in the National Consumers League. Founded in 1899, we
are the nation’s only consumer watchdog organization charged with a dual mission of
fighting for consumer and worker rights.We are proud of our 117-year tradition of
lifting the voices of those who might otherwise not be heard.
To our friends and members:
This 2016 Annual Report tells the story of NCL, our mission, our issues, and the
people whose lives are touched by our work.We hope you enjoy it.
Many of the issues faced by Americans at our founding in 1899 remain problems even
today: fair and honest food labeling, access to quality information and services, safety
in the workplace, and predatory financial practices. Our 21st Century advocacy efforts
continue to evolve to keep up with an ever-complicated and changing marketplace,
including emerging technologies, healthcare advances, and new scams, tricks, and traps.
WELCOME
Sebastian Ramirez
Executive Assistant
Ali Schklair
Linda Golodner Food Fellow
Theresa Smith
Office Manager
Amy Sonderman
VP, Strategic Alliances & Development
Sarah Weinberg
Grants Administrator
Seth Woods
LifeSmarts Outreach Coordinator
BrianYoung
Public Policy Associate
NCL STAFF
Karin Bolte
Director, Health Policy
John Breyault
VP, Public Policy,Telecommunications & Fraud
Lisa Hertzberg
LifeSmarts Program Director
Cindy Hoang
Communications Associate
Janay Johnson
Health Policy Associate
Terry Kush
Managing Director / CFO
Reid Maki
Director, Child Labor Advocacy
Coordinator, Child Labor Coalition
Carol McKay
VP, Communications
James Perry
Consumer Services Coordinator
Sally Greenberg
Executive Director
Sally Greenberg
NCL Executive Director
Kenneth W. Edwards
NCL Board Chair
4 | 2016 NCL ANNUAL REPORT
WE LISTEN
NCL stays in tune with American consumers and workers through our programs and original
research to ensure our advocacy is focused on the issues that matter most.
DID YOU KNOW...
1/3 of
consumers
mistakenly
believe
that date labels
are federally
regulated?
Consumers toss
out 40 percent
of their food?
FOOD WASTE: THE NEXT
HOT CONSUMER ISSUE
Food waste has become a national epidemic—
an environmental, financial, and moral problem
for America.Approximately 40 percent of food
in the U.S. gets tossed out, and more than 97
percent of that waste ends up in our
landfills—33 million tons each year.A family
of four typically throws away $1,500 worth of
food each year. In May 2016, NCL co-hosted the
first-ever consumer-focused Food Waste Summit
with the Keystone Policy Center. Leaders across
a variety of sectors analyzed food waste
reduction initiatives and identified collaborative
solutions for engaging consumers. Speakers
included Rep. Chellie Pingree (D-ME), EPA
Deputy Administrator Stan Meiburg, and U.S.
Department of Agriculture SecretaryTomVilsack.
NCL also conducted a survey with the Harvard
Law Food Policy Center and Johns Hopkins
Center for a Livable Future to examine the role
that expiration date labeling plays in America’s
food waste habits.The study confirmed the need
for a clearer date labeling system and offered
support for the Food Date Labeling Act, which
was introduced by Rep. Pingree in May and cited
NCL’s research.
USDA Secretary Tom Vilsack speaking at the Food Waste Summit
(From left to right) Congresswoman Chellie Pingree (D-ME), EPA Deputy Administrator
Stan Meiburg, NCL's Sally Greenberg, and Keystone Policy Center's Christine Scanlan
2016 NCL ANNUAL REPORT | 5
INVESTIGATING OLIVE OIL
In our ongoing work concerning the quality
of extra virgin olive oil (EVOO) being sold at
American grocery stores, and following testing
we conducted in 2015, which revealed many
products are not authentic, NCL staff visited
Corto Olive farms in California to observe how
authentic extra virgin oil is produced.The site
visit helped our staff better understand where in
the production process adulteration can occur
and provided invaluable context for our ongoing
investigation of the EVOO industry.
SCRIPT YOUR FUTURE
DECLARED A SUCCESS
At the conclusion of ScriptYour Future’s initial
phase, research comparing adherence levels in
the pilot cities before, during, and after the
campaign demonstrated improvement in both
communication and adherence, with patients
being more likely to report they are taking
their medicines better than previously.
Processed and shared
11,000+ fraud
victim complaints
with our network of
100 law enforcement
and consumer
protection partners
NEW FRAUD.ORG
BUILDING COMMUNITY,
SERVING VICTIMS
This spring, NCL launched a new and improved
Fraud.org, our flagship educational resource for
consumers, educators, and law enforcement,
with an enhanced user interface, a new section
devoted to the data breach epidemic, and
monthly Fraud Alerts. Fraud.org counsels
fraud victims, provides interventions for those
who suspect a loved one is being scammed,
and shares data with law enforcement to
track trends and criminal activity.
IN 2015, NCL...
SYF RESEARCH
FOUND...
Nearly 1 out of 5
people taking
medications in the
target markets say
they are taking their
medicines better than
they were a year ago,
significantly higher
than in the control
market
Script Your Future pharmacy student and patient
Olive oil production at a Corto Olive farm in Califronia
6 | 2016 NCL ANNUAL REPORT
WE EDUCATE
NCL is helping to ensure that the next generation of consumers and workers is prepared for the
marketplace and workplace through its national educational and scholarship programs.
LAST YEAR...
Teen consumers
spent $259 billion
$91 billion
of which came
from wages
$168
billion of
which came
from parents
The average
annual income for a
15-17 year-old was
more than $4,000
LifeSmarts alumni speaking at Nationals
LIFESMARTS. LEARN IT. LIVE IT.
The marketplace is getting increasingly
complicated for each generation. LifeSmarts is
NCL’s free, national consumer literacy
program, which prepares the next generation
of consumers and workers to make better and
smarter decisions. LifeSmarts offers curricula for
teachers and exciting scholarship opportunities
for students—and it’s changing lives.
PROTECTING TEEN WORKERS
Despite strides in legal protections and
workplace safety, a child worker in the United
States is injured on the job every nine minutes.
In a typical year, 20-30 American children will die
at work. Each year, NCL issues a warning to teen
workers and their families to avoid the most
dangerous forms of seasonal work with our
“Five Most Dangerous Jobs forTeens” report.
Our strongest warnings are about work in
agriculture, jobs involving heavy-duty machinery,
and traveling youth sales crews.
LifeSmarts California team competing
2016 NCL ANNUAL REPORT | 7
OPENING EYES ON
ECO ISSUES
NCL teamed up with the Environmental
Protection Agency and World Wildlife Fund
to conduct a food waste audit at the National
LifeSmarts Championship in Denver,
introducing student leaders to the issue of food
waste in a uniquely interactive way. By
composting uneaten food collected after a meal,
90 pounds of food were diverted from landfills,
and the students were given a powerful, visual
demonstration.Through LifeSmarts, NCL offers
its millennial participants numerous
opportunities to learn about going green,
energy efficiency, and other pressing
environmental issues.
5TH
ANNUAL
SCRIPTYOUR
FUTURE
CHALLENGE:
75 health
profession schools
Hosting
300+ events
In 19 states
Reaching more
than 2 million
consumers
nationwide
Script Your Future community engagement
NEXT GENERATION PATIENT-
CENTERED HEALTH TEAMS
As part of the ScriptYour Future campaign, NCL
hosted the 5th annual Medication Adherence
Team Challenge, a competition that encourages
health profession students and faculty across
the nation to develop creative ideas, events,
and initiatives to raise public awareness about
the importance of medication adherence.The
Challenge engages students training to become
health professionals in ways to engender
important, patient-centered approaches to
health care and helps build a new generation
of patient-minded health care professionals.
Interactive food waste audit at National LifeSmarts Championship
8 | 2016 NCL ANNUAL REPORT
From advocating in the halls of our nation’s capitol to fighting for the issues that matter on Main Street, NCL sta
hard at work in the last year carrying out our 117-year-old mission. Here are some highlights from our recent w
NCL: A YEAR IN REVIEW
AUGUST 2015
NCL files case against McCormick
and Giant for deceptively
packaging pepper to disguise
price increases
OCTOBER NOVEMBERSEPTEMBER
NCL defends childhood
vaccinations after attacks by
several Republican presidential
candidates
NCL calls on FTC to monitor the
business tactics of Herbalife for
pyramid scheme possibilities
Sen.Amy Klobuchar (D-MN)
and FTC Chairwoman Edith
Ramirez accept NCL's 2015
Trumpeter Award
Crown Royal
becomes first
distilled spirits
product to
provide full Serving
Facts Label
NCL calls on
Senate to oppose
Cyber Information
Sharing Act due to
privacy concerns
Collapse of
factory in Pakistan
kills 23 adult and
child workers
NCL applauds
FTC’s increased
attention to
telemarketing
fraud
DECEMBER
NCL, other
consumer groups
criticize GM for
selling cars in Latin
America lacking
basic safety
technologies
JANUARY 2016
NCL supports
Rep. Chellie
Pingree’s (D-ME)
Food Recovery
Act aimed at
reducing food
waste
NCL urges Supreme
Court to uphold labor
union rights to collect
dues from all workers who
benefit from collective
bargaining in Friedrichs v.
California Teachers
Association
FDA approves first treatment for
low libido in women
LifeSmarts kicks off its 22nd
season of competition
CLC co-hosts a
legislative briefing
on chlid labor in
tobacco farming
featuring Rep.
Lucille Roybal-
Allard (D-CA)
and Rep. David
Cicilline (D-RI)
Consumer groups urge
FCC to create stronger
broadband privacy and
data security protections
Internet merchandise
scams top NCL’s annual
list of most reported
frauds
2016 NCL ANNUAL REPORT | 9
aff has been
work.
FEBRUARY
Senate confirms FDA
Commissioner Dr. Robert Califf
APRIL MAYMARCH
Historic system-wide
Metro shut-down takes
place in Washington, DC;
NCL encourages ride
sharing services to
provide fair rates in
midst of the crisis
NCL asks Senate for
additional consumer
protection provisions to
FAA Reauthorization Act
NCL joins worker allies in
welcoming long-overdue
OSHA silica rule
NCL launches redesigned
Fraud.org
NCL issues warning about
unwanted software
downloads that cost
Americans billions
annually
NCL joins consumer
groups in letter calling on
Sens. McConnell (R-KY)
and Reid (D-NV) to
support FAIR Fees Act,
prohibiting ancillary
airline fees
NCL welcomes new
DOL standards for
investment advice
NCL applauds
Google's decision
to ban payday loan
ads
JUNE
CLC co-hosts World
Day Against Child
Labor event with
USDOL on child
labor exploitation in
supply chains
JULY
NCL joins campaign
to protect older
Americans from
illegal online
pharmacies
Record-setting
breach of 360 billion
accounts at MySpace
FTC Chairwoman Edith
Ramirez announces
settlement with
Herbalife, in which the
company agrees to pay
$200M and restructure
its multi-level marketing
practices
President Obama signs law
removing a loophole that has
allowed slavery-tainted goods
to enter the U.S.
U.S. Supreme Court rules
on Friedrichs v. California
Teachers Association in
favor of labor unions
Pennsylvania takes 2016
National LifeSmarts title
in Denver, CO
NCL's Greenberg
testifies at FDA on
OTC monograph
user fees
NCL opposes
anti-Lifeline bill and
calls for greater
access for low
income phone users
NCL cheers
Maryland Attorney
General's action
to help victims
of predatory
schemes who sign
away thier monthly
annuities
NCL urges
Congress to pass
legislation to curb
growing
ransomware threat
NCL praises
successful
conclusion of 45-
dayVerizon strike
NCL advocates with Sen.
Blumenthal (D-CT) for fair
airline fees
10 | 2016 NCL ANNUAL REPORT
CALLING FOR
SAFER STANDARDS
For the millions of Americans who use table
saws, new technology could prevent the
thousands of injuries that occur each year—
including 10 amputations daily. Table saw injuries
are costly and cause lifelong suffering to victims
and their families. Despite its effectiveness, the
technology is not yet required on table saws sold
in America, and NCL has been fighting for seven
years to change that. In June 2016, NCL Health
Policy Director Karin Bolte testified before the
Consumer Product Safety Commission (CPSC),
and once again urged the CPSC to adopt a
mandatory safety standard.
WE ADVOCATE
In Washington and beyond, NCL advocates on behalf of workers and consumers before federal
government and regulators to address market and workplace inequities.
FIGHTING THE DATA
BREACH EPIDEMIC
This year, NCL’s advocacy efforts calling for
the adoption of a national standard on data
security have included: publishing the bi-weekly
#DataInsecurity Digest, an email newsletter
monitoring news on breaches and policy
updates; submitting comments to the Federal
Communications Commission; calling for
stronger regulations for Internet service
providers; presenting at the Department of
Energy on data security; and launching a new
“Data Breach Headquarters” portal at Fraud.org
for consumers.
DID YOU KNOW...
Identity fraud has
cost consumers
$112 billion
over the past
six years
In 2014,
17.6 million
Americans were
victims of
identity theft,
according to the
Department of
Justice
Table saws cause 10 U.S. amputations daily
#DataInsecurity event
2016 NCL ANNUAL REPORT | 11
BATTLING GOLIATH ON
ENTERTAINMENT,
TRANSPORTATION ISSUES
NCL continues to lead the call for live
entertainment ticketing reform. In May, NCL
testified before a House committee, calling the
industry “rigged” against consumers and arguing
for concrete consumer protections.
NCL has been busy on transportation issues:
Working alongside traveler advocacy
partners, NCL succeeded in getting important,
new consumer protections added to the
Senate’s Federal Aviation Administration
reauthorization legislation. NCL staff criticized
the proliferation of excessive airline fees at press
conferences with Sen. Markey (D-MA) and Sen.
Blumenthal (D-CT). The language NCL
supported was not incorporated into the
final legislation, but NCL continues its work
on this issue.
In 2015, NCL joined with three national
advocacy organizations to call on auto
manufacturer General Motors (GM) to address
the glaring absence of basic safety equipment,
including air bags, in GM cars sold in Latin
America and other developing countries.
In NCL’s own backyard,Washington, DC,
where the Metrorail system has experienced
unprecedented breakdowns, safety breaches, and
crumbling infrastructure, despite the highest fares
in the nation, NCL has called for the
implementation of an advisory board and an
ombudsman to ensure improved consumer
experiences and passenger safety. A team of
NCL advocates met with Metro officials in 2016
to voice concerns on behalf of consumers.
DID YOU KNOW...
NCL Executive
Director Sally
Greenberg is a
registered
Huffington Post
blogger
In 2015,NCL
had 5,000
media mentions
and a potential
18 billion
impressions
NCL's social
media
communities
include more than
25K Facebook
fans and 15K
Twitter followers
NCL partners with Sen. Markey (D-MA) to fight airline fees
NCL meets with DC Metro officials
12 | 2016 NCL ANNUAL REPORT
WE BUILD BRIDGES
NCL’s mission encompasses a variety of sectors and issues, enabling us to
forge diverse partnerships and collaborations.
HEALTH ADVISORY COUNCIL
In its second year, NCL’s Health Advisory Council
brings together a diverse group of nearly three
dozen members to share perspectives and
insights, identify common interests, and lay a
foundation of support for health-related
consumer education and advocacy.The Council
provides a network for the exchange of ideas,
dialogue, and opportunities for collaboration.
DID YOU KNOW...
85 million
children are
performing
hazardous labor
wordwide
168 million
children remain in
exploitative work
worldwide
300,000-
500,000
children are
toiling in
American fields
FDA's Califf speaks to NCL Health Advisory Council at December meeting
CHILD LABOR COALITION (CLC)
In 1989, NCL helped launch the CLC to fight
child labor and protect teen workers; today NCL
co-chairs and coordinates the 37-member
coalition.The CLC hosts film screenings,
organizes congressional briefings, and presents
at conference workshops, including one at the
Nobel Peace Prize Forum.The CLC and its
members also helped lead the successful fight
to restore a $50 million appropriation for U.S.
government-funded child labor reduction
programs abroad.
ALLIANCE AGAINST FRAUD
For 20+ years, NCL has coordinated the
Alliance, convening members from government,
law enforcement, advocacy, and business, with the
goal of reducing the fraud that cause consumers
to lose billions of dollars each year.AAF meetings
enable members to discuss new trends in fraud
and share strategies for fighting back.
NCL leads the fight against child labor
2016 NCL ANNUAL REPORT | 13
HEALTH
Acetaminophen Awareness Coalition
Alliance for a Stronger FDA
Clear Choices Campaign
Coalition for Better Care
Consumer Partnership for eHealth
Consumers United for Evidence-
Based Healthcare
Medicare Advantage Care
Coordination (MACC) Task Force
National Coalition on Health Care
National Council on Patient
Information and Education
National Quality Forum
Patient Access to Pharmacists’ Care
Coalition
Patient, Consumer, and Public Health
Coalition
Prescriptions for a Healthy
America
PROTECT Initiative: Advancing
Children’s Medication Safety
Reagan-Udall Foundation
U.S. Pharmacopeial Delegate
FINANCE AND
CONSUMER ISSUES
American National Standards Institute
AT&T Consumer Advisory Panel
Coalition Against Insurance Fraud
Fan Freedom
FCC Consumer Advisory Committee
(NCL chairs)
Future of Privacy Forum Advisory
Board
Jump$tart Coalition for Personal
Financial Literacy
Verizon Consumer Advisory Board
HONORING BRIDGE BUILDERS
In October 2015, NCL gathered friends and supporters from nonprofit
organizations, industry, and government to honor leaders in consumer and
worker advocacy at the 42nd annualTrumpeter Awards. FTC Chairwoman
Edith Ramirez and Sen.Amy Klobuchar (D-MN) were presented the 2015
Trumpeter Awards by formerTrumpeter recipients Sen. Richard Blumenthal
(D-CT) and FCC Commissioner Mignon Clyburn. International UnionVice
President for Civil Rights, Diversity, and Immigration of UNITE HERE! MarĂ­a
Elena Durazo received the Florence Kelley Consumer Leadership Award.
CHILD LABOR
ATEST—The Alliance to End Slavery
and Trafficking
Global Campaign for Education-US
The Campaign for US Ratification of
the Convention on the Rights of
the Child
The Cotton Campaign
NUTRITION AND FOOD
SAFETY
Antibiotics Working Group
Coalition for Sugar Reform
Food Marketing Working Group
JIFSAN Advisory Council
Make our Food Safe Coalition
National Alliance for Nutrition
and Activity
Poultry Coalition
Safe Food Coalition
NCL REPRESENTS
WORKERS' RIGHTS
AND SAFETY
Coalition for Sensible Safeguards
DC Minimum Wage Coalition
DC Paid Sick Days for All Coalition
DC Wage Theft Coalition
FAMILY Act Coalition
Just Hours Coalition
Just Pay Coalition
Paycheck Fairness Coalition
Pregnant Worker Coalition
White House Working Families/Pan
Issues Coalition
Work Family Coalition
Sen. Klobuchar (D-MN) accepts Trumpeter Award
Sen. Blumenthal (D-CT) presents Trumpeter Award to FTC Chairwoman Ramirez
NCL serves on a wide variety of coalitions, boards, and advisory
committees, providing the consumer and worker perspective.
14 | 2016 NCL ANNUAL REPORT
OUR IMPACT
JOIN US!There are many ways to help NCL make a difference.
Sign up for our email alerts on consumer issues, emerging scams, LifeSmarts, child
labor, and more! Follow us onTwitter, Facebook, and LinkedIn. Give generously to
support the work of our programs.Your donation will help us to:
Promote safer food, better nutrition, and accurate food labeling
Build a new generation of savvy consumers
Fight to end child labor in America and abroad
Give Americans the support they need to take their medications as directed
Inform and empower consumers so they don't fall victim to frauds and scams
NCL is a non-profit 501(c)(3) organization, and every donation is tax
deductible. (Tax ID# 53-0242038).Your contribution allows NCL to
continue our efforts for workers and consumers across the nation. For
more information, please contact NCL’s Amy Sonderman,Vice President,
Strategic Alliances and Development, (202) 207-2829.
Our work is making a difference in consumers’ lives across the
country. Meet one of the people who have been touched by our
programs. Visit nclnet.org/our_impact for more stories.
Alyssa and her LifeSmarts teammates
NCL staff
Teen financial literacy: “With LifeSmarts, I have learned more about our
world than I could have ever known as a junior in high school without it. It’s
not often that a 15-year-old can help their parents with taxes, but it’s a reality
for me and many other students who participate in this program. If it weren’t
for LifeSmarts, I wouldn’t be where I am today.This program has changed my
life for the better in still-unmeasurable ways."
-- Alyssa S., Connecticut LifeSmarts student
2016 NCL ANNUAL REPORT | 15
Revenue: $3,205,735
Expenses: $2,481,781
STATEMENT OF ACTIVITIES
AARP
AFL-CIO
Akin, Gump, Strauss, Hauer & Feld, LLP
Allergan, Inc.
AllianceBernstein L.P.
Amalgamated Bank
Amazon.com
American Academy of Ophthalmology
American Association of Justice
American Car Rental Association
American Center for International
Labor Solidarity
American Express
American Federation of Teachers,
AFL-CIO
American Nurses Association
American Pharmacists Association
America's Health Insurance Plans
Arthur and Charlotte Zitrin Foundation
Astellas Pharma US LLC
AstraZeneca Pharmaceuticals LP
AT&T
Bank of America
Bank of Labor
Bernstein & Lipsett
Jack A. Blum
BuckleySandler LLP
Bumble Bee Seafoods
Calibre CPA Group
CBM Credit Education Foundation, Inc.
Celgene Corporation
Comcast
Commonwealth of Virginia
Communications Workers of America
Consumer Healthcare Products
Association
Corto Olive, LP
Council of Insurance Agents & Brokers
Credit Abuse Education Foundation, Inc.
CTIA - The Wireless Association
Digital Citizens Alliance
DISH Network, LLC
Edelman
Eli Lilly and Company
Enterprise Holdings, Inc.
Experian
Fan Freedom
Fitzgerald Auto Mall
Rick and Beth Frank
Frontier Communications
Susan Godfrey, LLP
David Goodfriend
Google, Inc.
Pastor Herrera, Jr.
Hyatt Regency Washington
International Brotherhood of
Boilermakers
International Brotherhood of
Electrical Workers
International Brotherhood of
Teamsters
International Dairy Foods Association
International Labor Rights Forum
Intuit
James & Hoffman, P.C.
Jewish Communal Fund
Johnson & Johnson
Kelley Drye & Warren LLP
Kipnes Crowley Group, LLC
LifeLock
Lilly USA, LLC
McNeil Consumer Healthcare
Merck & Co., Inc.
Microsoft Corporation
Mobile Future
MSLGROUP
National Association of Chain Drug
Stores Foundation
National Association of Ticket Brokers
National Community Pharmacists
Association
National Confectioners Association
National Settlement Consultants, Inc.
National Structured Settlements
Trade Association
Naturepedic
Nestlé Corporate Affairs
Novo Nordisk
Office of the Attorney General
Olsson Frank Weeda Terman Matz PC
Pacific Life
PayPal
Pfizer
Pharmaceutical Research and
Manufacturers of America
Procter & Gamble
Prudential
Publishers Clearing House
Recording Industry Association of
America
NCL thanks all our contributors, especially those listed below who gave $1,000 or more between August 1, 2015 and July 31, 2016 to support our
consumer education and advocacy programs.
Net Assets, Beginning of Year: $3,569,000
Net Assets, End of Year: $4,292,954
Reset Public Affairs
Ringler Associates, Inc.
Segal Consulting
Service Employees International Union
Esther Shapiro
SKDKnickerbocker Communications
Stanislaus Food Products
Stones’ Phones
Maureen Thompson
Time Warner Cable
T-Mobile US, Inc.
TracFone Wireless, Inc.
Bryan N. Tramont
ULLICO, Inc.
Umberto Romano and Clorinda
Romano Foundation, Inc.
Underwriters Laboratories, Inc.
United Auto Workers National
Community Action Program
United Food & Commercial Workers
International Union
United Mine Workers of America
United States Fund for UNICEF
University of Buffalo
U.S. Food and Drug Administration
U.S. Pharmacopeial Convention
Virginia Credit Union
Virginia Housing Development
Authority
Washington State Employees Credit
Union
Western Union Financial Services
Wilkinson Barker Knauer, LLP
Contact us
1701 K Street, NW, Suite 1200
Washington, DC 20006
Telephone: (202) 835-3323
Fax: (202) 835-0747
nclnet.org
Fraud.org
LifeSmarts.org
StopChildLabor.org
ScriptYourFuture.org
Find us on Facebook,Twitter, and LinkedIn
National Consumers League

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National Consumers League | 2016 Annual Report

  • 1. NCL ANNUAL REPORT 2016 For confidence and safety in the marketplace since 1899
  • 2. OUR STORY The mission of the National Consumers League is to protect and promote social and economic justice for consumers and workers in the United States and abroad. Our mission NCL BOARD OF DIRECTORS Kenneth W. Edwards Chair Gregory Jefferson, Sr. Vice Chair Cleo Manuel Stamatos Vice Chair Esther Shapiro Honorary Chair Ronald Airhart Jodie Bernstein Moses Boyd Ronald Collins Hilary Doe Richard Fiesta Pastor Herrera, Jr. Roger Johnson Jane King Norma Flores LĂłpez Bridget Martin Susanna Montezemolo Robyn Robbins Bob Russo Service Employees International Union United Auto Workers Debra Berlyn Secretary Joan Bray Treasurer Jack Blum Counsel 2 | 2016 NCL ANNUAL REPORT WE LISTEN WE EDUCATE NCL: A YEAR IN REVIEW WE BUILD BRIDGES OUR IMPACT + JOIN US! STATEMENT OF ACTIVITIES 4 6 8 12 14 15 WE ADVOCATE10
  • 3. 2016 NCL ANNUAL REPORT | 3 Thank you for your interest in the National Consumers League. Founded in 1899, we are the nation’s only consumer watchdog organization charged with a dual mission of fighting for consumer and worker rights.We are proud of our 117-year tradition of lifting the voices of those who might otherwise not be heard. To our friends and members: This 2016 Annual Report tells the story of NCL, our mission, our issues, and the people whose lives are touched by our work.We hope you enjoy it. Many of the issues faced by Americans at our founding in 1899 remain problems even today: fair and honest food labeling, access to quality information and services, safety in the workplace, and predatory financial practices. Our 21st Century advocacy efforts continue to evolve to keep up with an ever-complicated and changing marketplace, including emerging technologies, healthcare advances, and new scams, tricks, and traps. WELCOME Sebastian Ramirez Executive Assistant Ali Schklair Linda Golodner Food Fellow Theresa Smith Office Manager Amy Sonderman VP, Strategic Alliances & Development Sarah Weinberg Grants Administrator Seth Woods LifeSmarts Outreach Coordinator BrianYoung Public Policy Associate NCL STAFF Karin Bolte Director, Health Policy John Breyault VP, Public Policy,Telecommunications & Fraud Lisa Hertzberg LifeSmarts Program Director Cindy Hoang Communications Associate Janay Johnson Health Policy Associate Terry Kush Managing Director / CFO Reid Maki Director, Child Labor Advocacy Coordinator, Child Labor Coalition Carol McKay VP, Communications James Perry Consumer Services Coordinator Sally Greenberg Executive Director Sally Greenberg NCL Executive Director Kenneth W. Edwards NCL Board Chair
  • 4. 4 | 2016 NCL ANNUAL REPORT WE LISTEN NCL stays in tune with American consumers and workers through our programs and original research to ensure our advocacy is focused on the issues that matter most. DID YOU KNOW... 1/3 of consumers mistakenly believe that date labels are federally regulated? Consumers toss out 40 percent of their food? FOOD WASTE: THE NEXT HOT CONSUMER ISSUE Food waste has become a national epidemic— an environmental, financial, and moral problem for America.Approximately 40 percent of food in the U.S. gets tossed out, and more than 97 percent of that waste ends up in our landfills—33 million tons each year.A family of four typically throws away $1,500 worth of food each year. In May 2016, NCL co-hosted the first-ever consumer-focused Food Waste Summit with the Keystone Policy Center. Leaders across a variety of sectors analyzed food waste reduction initiatives and identified collaborative solutions for engaging consumers. Speakers included Rep. Chellie Pingree (D-ME), EPA Deputy Administrator Stan Meiburg, and U.S. Department of Agriculture SecretaryTomVilsack. NCL also conducted a survey with the Harvard Law Food Policy Center and Johns Hopkins Center for a Livable Future to examine the role that expiration date labeling plays in America’s food waste habits.The study confirmed the need for a clearer date labeling system and offered support for the Food Date Labeling Act, which was introduced by Rep. Pingree in May and cited NCL’s research. USDA Secretary Tom Vilsack speaking at the Food Waste Summit (From left to right) Congresswoman Chellie Pingree (D-ME), EPA Deputy Administrator Stan Meiburg, NCL's Sally Greenberg, and Keystone Policy Center's Christine Scanlan
  • 5. 2016 NCL ANNUAL REPORT | 5 INVESTIGATING OLIVE OIL In our ongoing work concerning the quality of extra virgin olive oil (EVOO) being sold at American grocery stores, and following testing we conducted in 2015, which revealed many products are not authentic, NCL staff visited Corto Olive farms in California to observe how authentic extra virgin oil is produced.The site visit helped our staff better understand where in the production process adulteration can occur and provided invaluable context for our ongoing investigation of the EVOO industry. SCRIPT YOUR FUTURE DECLARED A SUCCESS At the conclusion of ScriptYour Future’s initial phase, research comparing adherence levels in the pilot cities before, during, and after the campaign demonstrated improvement in both communication and adherence, with patients being more likely to report they are taking their medicines better than previously. Processed and shared 11,000+ fraud victim complaints with our network of 100 law enforcement and consumer protection partners NEW FRAUD.ORG BUILDING COMMUNITY, SERVING VICTIMS This spring, NCL launched a new and improved Fraud.org, our flagship educational resource for consumers, educators, and law enforcement, with an enhanced user interface, a new section devoted to the data breach epidemic, and monthly Fraud Alerts. Fraud.org counsels fraud victims, provides interventions for those who suspect a loved one is being scammed, and shares data with law enforcement to track trends and criminal activity. IN 2015, NCL... SYF RESEARCH FOUND... Nearly 1 out of 5 people taking medications in the target markets say they are taking their medicines better than they were a year ago, significantly higher than in the control market Script Your Future pharmacy student and patient Olive oil production at a Corto Olive farm in Califronia
  • 6. 6 | 2016 NCL ANNUAL REPORT WE EDUCATE NCL is helping to ensure that the next generation of consumers and workers is prepared for the marketplace and workplace through its national educational and scholarship programs. LAST YEAR... Teen consumers spent $259 billion $91 billion of which came from wages $168 billion of which came from parents The average annual income for a 15-17 year-old was more than $4,000 LifeSmarts alumni speaking at Nationals LIFESMARTS. LEARN IT. LIVE IT. The marketplace is getting increasingly complicated for each generation. LifeSmarts is NCL’s free, national consumer literacy program, which prepares the next generation of consumers and workers to make better and smarter decisions. LifeSmarts offers curricula for teachers and exciting scholarship opportunities for students—and it’s changing lives. PROTECTING TEEN WORKERS Despite strides in legal protections and workplace safety, a child worker in the United States is injured on the job every nine minutes. In a typical year, 20-30 American children will die at work. Each year, NCL issues a warning to teen workers and their families to avoid the most dangerous forms of seasonal work with our “Five Most Dangerous Jobs forTeens” report. Our strongest warnings are about work in agriculture, jobs involving heavy-duty machinery, and traveling youth sales crews. LifeSmarts California team competing
  • 7. 2016 NCL ANNUAL REPORT | 7 OPENING EYES ON ECO ISSUES NCL teamed up with the Environmental Protection Agency and World Wildlife Fund to conduct a food waste audit at the National LifeSmarts Championship in Denver, introducing student leaders to the issue of food waste in a uniquely interactive way. By composting uneaten food collected after a meal, 90 pounds of food were diverted from landfills, and the students were given a powerful, visual demonstration.Through LifeSmarts, NCL offers its millennial participants numerous opportunities to learn about going green, energy efficiency, and other pressing environmental issues. 5TH ANNUAL SCRIPTYOUR FUTURE CHALLENGE: 75 health profession schools Hosting 300+ events In 19 states Reaching more than 2 million consumers nationwide Script Your Future community engagement NEXT GENERATION PATIENT- CENTERED HEALTH TEAMS As part of the ScriptYour Future campaign, NCL hosted the 5th annual Medication Adherence Team Challenge, a competition that encourages health profession students and faculty across the nation to develop creative ideas, events, and initiatives to raise public awareness about the importance of medication adherence.The Challenge engages students training to become health professionals in ways to engender important, patient-centered approaches to health care and helps build a new generation of patient-minded health care professionals. Interactive food waste audit at National LifeSmarts Championship
  • 8. 8 | 2016 NCL ANNUAL REPORT From advocating in the halls of our nation’s capitol to fighting for the issues that matter on Main Street, NCL sta hard at work in the last year carrying out our 117-year-old mission. Here are some highlights from our recent w NCL: A YEAR IN REVIEW AUGUST 2015 NCL files case against McCormick and Giant for deceptively packaging pepper to disguise price increases OCTOBER NOVEMBERSEPTEMBER NCL defends childhood vaccinations after attacks by several Republican presidential candidates NCL calls on FTC to monitor the business tactics of Herbalife for pyramid scheme possibilities Sen.Amy Klobuchar (D-MN) and FTC Chairwoman Edith Ramirez accept NCL's 2015 Trumpeter Award Crown Royal becomes first distilled spirits product to provide full Serving Facts Label NCL calls on Senate to oppose Cyber Information Sharing Act due to privacy concerns Collapse of factory in Pakistan kills 23 adult and child workers NCL applauds FTC’s increased attention to telemarketing fraud DECEMBER NCL, other consumer groups criticize GM for selling cars in Latin America lacking basic safety technologies JANUARY 2016 NCL supports Rep. Chellie Pingree’s (D-ME) Food Recovery Act aimed at reducing food waste NCL urges Supreme Court to uphold labor union rights to collect dues from all workers who benefit from collective bargaining in Friedrichs v. California Teachers Association FDA approves first treatment for low libido in women LifeSmarts kicks off its 22nd season of competition CLC co-hosts a legislative briefing on chlid labor in tobacco farming featuring Rep. Lucille Roybal- Allard (D-CA) and Rep. David Cicilline (D-RI) Consumer groups urge FCC to create stronger broadband privacy and data security protections Internet merchandise scams top NCL’s annual list of most reported frauds
  • 9. 2016 NCL ANNUAL REPORT | 9 aff has been work. FEBRUARY Senate confirms FDA Commissioner Dr. Robert Califf APRIL MAYMARCH Historic system-wide Metro shut-down takes place in Washington, DC; NCL encourages ride sharing services to provide fair rates in midst of the crisis NCL asks Senate for additional consumer protection provisions to FAA Reauthorization Act NCL joins worker allies in welcoming long-overdue OSHA silica rule NCL launches redesigned Fraud.org NCL issues warning about unwanted software downloads that cost Americans billions annually NCL joins consumer groups in letter calling on Sens. McConnell (R-KY) and Reid (D-NV) to support FAIR Fees Act, prohibiting ancillary airline fees NCL welcomes new DOL standards for investment advice NCL applauds Google's decision to ban payday loan ads JUNE CLC co-hosts World Day Against Child Labor event with USDOL on child labor exploitation in supply chains JULY NCL joins campaign to protect older Americans from illegal online pharmacies Record-setting breach of 360 billion accounts at MySpace FTC Chairwoman Edith Ramirez announces settlement with Herbalife, in which the company agrees to pay $200M and restructure its multi-level marketing practices President Obama signs law removing a loophole that has allowed slavery-tainted goods to enter the U.S. U.S. Supreme Court rules on Friedrichs v. California Teachers Association in favor of labor unions Pennsylvania takes 2016 National LifeSmarts title in Denver, CO NCL's Greenberg testifies at FDA on OTC monograph user fees NCL opposes anti-Lifeline bill and calls for greater access for low income phone users NCL cheers Maryland Attorney General's action to help victims of predatory schemes who sign away thier monthly annuities NCL urges Congress to pass legislation to curb growing ransomware threat NCL praises successful conclusion of 45- dayVerizon strike NCL advocates with Sen. Blumenthal (D-CT) for fair airline fees
  • 10. 10 | 2016 NCL ANNUAL REPORT CALLING FOR SAFER STANDARDS For the millions of Americans who use table saws, new technology could prevent the thousands of injuries that occur each year— including 10 amputations daily. Table saw injuries are costly and cause lifelong suffering to victims and their families. Despite its effectiveness, the technology is not yet required on table saws sold in America, and NCL has been fighting for seven years to change that. In June 2016, NCL Health Policy Director Karin Bolte testified before the Consumer Product Safety Commission (CPSC), and once again urged the CPSC to adopt a mandatory safety standard. WE ADVOCATE In Washington and beyond, NCL advocates on behalf of workers and consumers before federal government and regulators to address market and workplace inequities. FIGHTING THE DATA BREACH EPIDEMIC This year, NCL’s advocacy efforts calling for the adoption of a national standard on data security have included: publishing the bi-weekly #DataInsecurity Digest, an email newsletter monitoring news on breaches and policy updates; submitting comments to the Federal Communications Commission; calling for stronger regulations for Internet service providers; presenting at the Department of Energy on data security; and launching a new “Data Breach Headquarters” portal at Fraud.org for consumers. DID YOU KNOW... Identity fraud has cost consumers $112 billion over the past six years In 2014, 17.6 million Americans were victims of identity theft, according to the Department of Justice Table saws cause 10 U.S. amputations daily #DataInsecurity event
  • 11. 2016 NCL ANNUAL REPORT | 11 BATTLING GOLIATH ON ENTERTAINMENT, TRANSPORTATION ISSUES NCL continues to lead the call for live entertainment ticketing reform. In May, NCL testified before a House committee, calling the industry “rigged” against consumers and arguing for concrete consumer protections. NCL has been busy on transportation issues: Working alongside traveler advocacy partners, NCL succeeded in getting important, new consumer protections added to the Senate’s Federal Aviation Administration reauthorization legislation. NCL staff criticized the proliferation of excessive airline fees at press conferences with Sen. Markey (D-MA) and Sen. Blumenthal (D-CT). The language NCL supported was not incorporated into the final legislation, but NCL continues its work on this issue. In 2015, NCL joined with three national advocacy organizations to call on auto manufacturer General Motors (GM) to address the glaring absence of basic safety equipment, including air bags, in GM cars sold in Latin America and other developing countries. In NCL’s own backyard,Washington, DC, where the Metrorail system has experienced unprecedented breakdowns, safety breaches, and crumbling infrastructure, despite the highest fares in the nation, NCL has called for the implementation of an advisory board and an ombudsman to ensure improved consumer experiences and passenger safety. A team of NCL advocates met with Metro officials in 2016 to voice concerns on behalf of consumers. DID YOU KNOW... NCL Executive Director Sally Greenberg is a registered Huffington Post blogger In 2015,NCL had 5,000 media mentions and a potential 18 billion impressions NCL's social media communities include more than 25K Facebook fans and 15K Twitter followers NCL partners with Sen. Markey (D-MA) to fight airline fees NCL meets with DC Metro officials
  • 12. 12 | 2016 NCL ANNUAL REPORT WE BUILD BRIDGES NCL’s mission encompasses a variety of sectors and issues, enabling us to forge diverse partnerships and collaborations. HEALTH ADVISORY COUNCIL In its second year, NCL’s Health Advisory Council brings together a diverse group of nearly three dozen members to share perspectives and insights, identify common interests, and lay a foundation of support for health-related consumer education and advocacy.The Council provides a network for the exchange of ideas, dialogue, and opportunities for collaboration. DID YOU KNOW... 85 million children are performing hazardous labor wordwide 168 million children remain in exploitative work worldwide 300,000- 500,000 children are toiling in American fields FDA's Califf speaks to NCL Health Advisory Council at December meeting CHILD LABOR COALITION (CLC) In 1989, NCL helped launch the CLC to fight child labor and protect teen workers; today NCL co-chairs and coordinates the 37-member coalition.The CLC hosts film screenings, organizes congressional briefings, and presents at conference workshops, including one at the Nobel Peace Prize Forum.The CLC and its members also helped lead the successful fight to restore a $50 million appropriation for U.S. government-funded child labor reduction programs abroad. ALLIANCE AGAINST FRAUD For 20+ years, NCL has coordinated the Alliance, convening members from government, law enforcement, advocacy, and business, with the goal of reducing the fraud that cause consumers to lose billions of dollars each year.AAF meetings enable members to discuss new trends in fraud and share strategies for fighting back. NCL leads the fight against child labor
  • 13. 2016 NCL ANNUAL REPORT | 13 HEALTH Acetaminophen Awareness Coalition Alliance for a Stronger FDA Clear Choices Campaign Coalition for Better Care Consumer Partnership for eHealth Consumers United for Evidence- Based Healthcare Medicare Advantage Care Coordination (MACC) Task Force National Coalition on Health Care National Council on Patient Information and Education National Quality Forum Patient Access to Pharmacists’ Care Coalition Patient, Consumer, and Public Health Coalition Prescriptions for a Healthy America PROTECT Initiative: Advancing Children’s Medication Safety Reagan-Udall Foundation U.S. Pharmacopeial Delegate FINANCE AND CONSUMER ISSUES American National Standards Institute AT&T Consumer Advisory Panel Coalition Against Insurance Fraud Fan Freedom FCC Consumer Advisory Committee (NCL chairs) Future of Privacy Forum Advisory Board Jump$tart Coalition for Personal Financial Literacy Verizon Consumer Advisory Board HONORING BRIDGE BUILDERS In October 2015, NCL gathered friends and supporters from nonprofit organizations, industry, and government to honor leaders in consumer and worker advocacy at the 42nd annualTrumpeter Awards. FTC Chairwoman Edith Ramirez and Sen.Amy Klobuchar (D-MN) were presented the 2015 Trumpeter Awards by formerTrumpeter recipients Sen. Richard Blumenthal (D-CT) and FCC Commissioner Mignon Clyburn. International UnionVice President for Civil Rights, Diversity, and Immigration of UNITE HERE! MarĂ­a Elena Durazo received the Florence Kelley Consumer Leadership Award. CHILD LABOR ATEST—The Alliance to End Slavery and Trafficking Global Campaign for Education-US The Campaign for US Ratification of the Convention on the Rights of the Child The Cotton Campaign NUTRITION AND FOOD SAFETY Antibiotics Working Group Coalition for Sugar Reform Food Marketing Working Group JIFSAN Advisory Council Make our Food Safe Coalition National Alliance for Nutrition and Activity Poultry Coalition Safe Food Coalition NCL REPRESENTS WORKERS' RIGHTS AND SAFETY Coalition for Sensible Safeguards DC Minimum Wage Coalition DC Paid Sick Days for All Coalition DC Wage Theft Coalition FAMILY Act Coalition Just Hours Coalition Just Pay Coalition Paycheck Fairness Coalition Pregnant Worker Coalition White House Working Families/Pan Issues Coalition Work Family Coalition Sen. Klobuchar (D-MN) accepts Trumpeter Award Sen. Blumenthal (D-CT) presents Trumpeter Award to FTC Chairwoman Ramirez NCL serves on a wide variety of coalitions, boards, and advisory committees, providing the consumer and worker perspective.
  • 14. 14 | 2016 NCL ANNUAL REPORT OUR IMPACT JOIN US!There are many ways to help NCL make a difference. Sign up for our email alerts on consumer issues, emerging scams, LifeSmarts, child labor, and more! Follow us onTwitter, Facebook, and LinkedIn. Give generously to support the work of our programs.Your donation will help us to: Promote safer food, better nutrition, and accurate food labeling Build a new generation of savvy consumers Fight to end child labor in America and abroad Give Americans the support they need to take their medications as directed Inform and empower consumers so they don't fall victim to frauds and scams NCL is a non-profit 501(c)(3) organization, and every donation is tax deductible. (Tax ID# 53-0242038).Your contribution allows NCL to continue our efforts for workers and consumers across the nation. For more information, please contact NCL’s Amy Sonderman,Vice President, Strategic Alliances and Development, (202) 207-2829. Our work is making a difference in consumers’ lives across the country. Meet one of the people who have been touched by our programs. Visit nclnet.org/our_impact for more stories. Alyssa and her LifeSmarts teammates NCL staff Teen financial literacy: “With LifeSmarts, I have learned more about our world than I could have ever known as a junior in high school without it. It’s not often that a 15-year-old can help their parents with taxes, but it’s a reality for me and many other students who participate in this program. If it weren’t for LifeSmarts, I wouldn’t be where I am today.This program has changed my life for the better in still-unmeasurable ways." -- Alyssa S., Connecticut LifeSmarts student
  • 15. 2016 NCL ANNUAL REPORT | 15 Revenue: $3,205,735 Expenses: $2,481,781 STATEMENT OF ACTIVITIES AARP AFL-CIO Akin, Gump, Strauss, Hauer & Feld, LLP Allergan, Inc. AllianceBernstein L.P. Amalgamated Bank Amazon.com American Academy of Ophthalmology American Association of Justice American Car Rental Association American Center for International Labor Solidarity American Express American Federation of Teachers, AFL-CIO American Nurses Association American Pharmacists Association America's Health Insurance Plans Arthur and Charlotte Zitrin Foundation Astellas Pharma US LLC AstraZeneca Pharmaceuticals LP AT&T Bank of America Bank of Labor Bernstein & Lipsett Jack A. Blum BuckleySandler LLP Bumble Bee Seafoods Calibre CPA Group CBM Credit Education Foundation, Inc. Celgene Corporation Comcast Commonwealth of Virginia Communications Workers of America Consumer Healthcare Products Association Corto Olive, LP Council of Insurance Agents & Brokers Credit Abuse Education Foundation, Inc. CTIA - The Wireless Association Digital Citizens Alliance DISH Network, LLC Edelman Eli Lilly and Company Enterprise Holdings, Inc. Experian Fan Freedom Fitzgerald Auto Mall Rick and Beth Frank Frontier Communications Susan Godfrey, LLP David Goodfriend Google, Inc. Pastor Herrera, Jr. Hyatt Regency Washington International Brotherhood of Boilermakers International Brotherhood of Electrical Workers International Brotherhood of Teamsters International Dairy Foods Association International Labor Rights Forum Intuit James & Hoffman, P.C. Jewish Communal Fund Johnson & Johnson Kelley Drye & Warren LLP Kipnes Crowley Group, LLC LifeLock Lilly USA, LLC McNeil Consumer Healthcare Merck & Co., Inc. Microsoft Corporation Mobile Future MSLGROUP National Association of Chain Drug Stores Foundation National Association of Ticket Brokers National Community Pharmacists Association National Confectioners Association National Settlement Consultants, Inc. National Structured Settlements Trade Association Naturepedic NestlĂ© Corporate Affairs Novo Nordisk Office of the Attorney General Olsson Frank Weeda Terman Matz PC Pacific Life PayPal Pfizer Pharmaceutical Research and Manufacturers of America Procter & Gamble Prudential Publishers Clearing House Recording Industry Association of America NCL thanks all our contributors, especially those listed below who gave $1,000 or more between August 1, 2015 and July 31, 2016 to support our consumer education and advocacy programs. Net Assets, Beginning of Year: $3,569,000 Net Assets, End of Year: $4,292,954 Reset Public Affairs Ringler Associates, Inc. Segal Consulting Service Employees International Union Esther Shapiro SKDKnickerbocker Communications Stanislaus Food Products Stones’ Phones Maureen Thompson Time Warner Cable T-Mobile US, Inc. TracFone Wireless, Inc. Bryan N. Tramont ULLICO, Inc. Umberto Romano and Clorinda Romano Foundation, Inc. Underwriters Laboratories, Inc. United Auto Workers National Community Action Program United Food & Commercial Workers International Union United Mine Workers of America United States Fund for UNICEF University of Buffalo U.S. Food and Drug Administration U.S. Pharmacopeial Convention Virginia Credit Union Virginia Housing Development Authority Washington State Employees Credit Union Western Union Financial Services Wilkinson Barker Knauer, LLP
  • 16. Contact us 1701 K Street, NW, Suite 1200 Washington, DC 20006 Telephone: (202) 835-3323 Fax: (202) 835-0747 nclnet.org Fraud.org LifeSmarts.org StopChildLabor.org ScriptYourFuture.org Find us on Facebook,Twitter, and LinkedIn National Consumers League