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Block i unit ii -media selection and measuring its effectiveness

PGDM em Carlton Business school
16 de Apr de 2014
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Block i unit ii -media selection and measuring its effectiveness

  1. Media selection & Measurement
  2. Media Selection • Where should we advertise? • Which media vehicles? • When during the year? • Should we concentrate our advertising? • How often should it run? • What opportunities are there to integrate our media planning with other Promotion or Communication tools?
  3. Relationship Between Trial, Awareness, and the Exposure Function
  4. • For e.g. in a product trial, this exposure could be the level of brand awareness among the audience. • Suppose the rate of product trial increases with the level of audience awareness, as shown in diagram 1(a). If the advertiser seeks a trial rate of T*, it will be necessary to achieve a brand awareness level of A*. • The next step is to determine how many exposures of the message E*, will produce a level of audience awareness of A*. • The effect of exposures on audience awareness depends on the exposures’ reach, frequency, and impact:
  5. • ‘What is ‘desired number of exposures’? Reach
  6. Reach • Reach is the number of different individuals or households exposed to a particular media schedule during a specified time period.
  7. Frequency
  8. • Frequency (F): The number of times that an average person or household is exposed to the message within the specified time period.
  9. Impact
  10. • Impact (I): The qualitative value of an exposure through a given medium (for e.g. a clothing product ad in a fashion magazine would have a higher impact than in Fortune magazine)
  11. Example • advertising budget is Rs.10,00,000 and the cost per 1,000 exposures of average quality is Rs.5. • Means It can buy 20,00,00,000 exposures • If frequency is 10 • So, Reach would be 2,00,00,000
  12. • The relationship between reach, frequency, and impact is captured in the following concepts: • Total number of exposures (E): This is the reach time multiplied by the average frequency i.e. E = R x F. It is also called the gross rating points (GRP). • If a media schedule reaches 80% of homes with an average frequency of 3, then it has a media schedule GRP of: 80 x 3 = 240. • Weighted number of exposures (WE): This is the product of the reach time, average frequency time, and average impact i.e. WE= R x F x I.
  13. • Reach is more important when launching new products, brands, brand extensions, infrequently purchased brands, or entering an undefined target market. • Frequency is more important where the competition is strong, high consumer resistance, or a frequent purchase cycle.
  14. Media Mix……….???
  15. Profile of Major Media Types Medium Advantages Disadvantages Newspapers Flexibility; timeliness; local; believability Short life; small “pass- along”; reproduction Television Multiple senses; appealing; high attention; high reach High absolute cost; clutter; fleeting exposure; less audience selectivity Direct Mail Audience selectivity; flexibility; personalized Relatively high cost; “junk mail” image Radio Mass use; high selectivity; low cost Single sense; passive; fleeting exposure Telephone Many users, personal touch Relatively high cost Magazines High selectivity; high quality; credibility and prestige; long life Long lead time; waste in circulation
  16. Medium Advantages Disadvantages Outdoor Flexibility; low cost; high repeat exposure; low competition Low audience selectivity; creative limitations Yellow Pages Excellent local coverage; high believability; wide reach; low cost High competition; long lead time; creative limitations Internet High selectivity; interactive possibilities; low relative cost Increasing clutter Brochures Flexibility, full control, can dramatize messages Overproduction could lead to runaway costs Newsletters High selectivity, full control, interactive opportunities, low costs Cost can run out of control
  17. Variables to select a media Media planners select a media by considering the following variables: • Target audience media habits: Radio and television are the most effective media for reaching teens, households. • Product characteristics: Media types have different potential for demonstration, visualization, explanation, believability, and colour. EX:Women’s clothing is best shown in colour magazines, whereas high-tech products requiring dynamic presentation such as digital cameras, printers, or cell phones are best demonstrated on television.
  18. • Message characteristics: Information and timeliness will influence media choice. – For ex: Autodrive, Photogrphy • Cost: Television is expensive, whereas newspaper advertising is relatively inexpensive.
  19. Alternative Media options
  20. Foster’s “How to Speak Australian” TV Campaign
  21. Folgers coffee ad Ad Line:My City that Never sleep. Wake up Folgers
  22. eBay Campign
  23. Tata AIG Medical insurance Ad
  24. Jaquar ad:
  25. Out of Home advertising or Place advertising • Out-of-home advertising or place advertising is a broad category including many creative and unexpected forms of media to grab consumers’ attention. • The idea is that it is easy to reach people where they work, play, and shop. Some of the OOH options include billboards, public spaces, product placement, and point of purchase.
  26. Orient Fans ad
  27. Public Space Source: freshplaza.com Source: outerglow.blogspot.com Source: informal.ro
  28. Point of Purchase • There are many ways to advertise at the point of purchase (P-O-P). It includes ads on shopping carts, cart straps, aisles, and shelves, as well as promotion options such as demonstrations, live sampling, and instant coupon machines.
  29. Johnscliffe ad
  30. MilkyBar ad:
  31. Evaluating Alternative Media
  32. Product Placement • Product placement has expanded to TV shows from movies. Now advertisers pay huge fees to make their products cameo appearances in movies and on television. • There are two types: – Active – Passive
  33. Passive Product Placement – Product or signage is usually placed in the background in some scenes or song sequence of the movie.
  34. From a Movie – A girl with a Dragon Tatoo
  35. • Apple i-pad in Modern Family
  36. Active Product Placement – Product is actually used & talked by the film star in the movie
  37. • Ex: – Koi Mil Gaya(video) • Hero Honda • Bournvita – Krrish • Star Plus as News Channel – Taal,Yaaden • Coke
  38. Selecting Specific Media • It is basically the process involved in answering a client’s question : “ What are the best means of reaching out and communicating to the prospective customers of my brand ?”
  39. Selecting Specific Media • In making the media choices, the planner must rely on measurement services that provide estimates of audience size, composition, and media cost. Audience size has several possible measures: – Circulation: The number of physical units carrying the advertising – Audience: The number of people exposed to the vehicle – Effective audience: The number of people with target audience characteristics exposed to the vehicle – Effective ad-exposed audience: The number of people with target audience characteristics who actually saw the ad
  40. Print
  41. Readership & Circulation • NRS - National Readership Survey • IRS - Indian Readership Survey • Product profiles - Data on product and brand usage • ABC (Audit Bureau of Circulation) - Circulation figures
  42. What is the difference between 'circulation' and 'readership'? • 'Circulation' refers to unique, individual printed copies actually sold, not just printed, by a newspaper. These numbers are measured by the ABC. • 'Readership' refers to the number of people who read a newspaper, irrespective of whether they have bought it or not. Theoretically, therefore, readership will always be higher than circulation. Three members of your family, for instance, may read today's single copy of TOI in your home.
  43. Urban & Rural Classification According to the Census of India 1991, the following criteria were adopted for treating a place as urban : 1. All statutory towns, i.e., all places with a municipality, corporation, cantonment board or notified town area committee, etc. 2. All other places which satisfied the following criteria : - A minimum population of 5000 - At least 75% of the male working population engaged in non-agricultural pursuits, and - A density of population of at least 400 per sq km
  44. Urban & Rural Classification 3. Apart from these, the outgrowths of cities and towns have also been treated as urban. All areas not identified as Urban, are classified as Rural
  45. Claimed Readership : No. of people who claim to have read a publication with a frequency greater than zero
  46. The National Readership Survey Conducted by National Readership Studies Council - Advertising Agencies Association of India - Audit Bureau of Circulations - Indian Newspaper Society • NRS has been strictly an Urban survey • 6 NRS studies have been conducted till date. • From 1995, it was decided to make it a once in 2 years survey • From 1997 plans are to make NRS a 6-monthly survey and would also cover rural areas like the IRS.
  47. General Interest Magazines - English All India Top 8 Metros Index Index Adult Popln 100 100 Exposed to Press 45 54 Expsd to Eng Mags 8 13 India Today 100 100 The Week 21 26 Sunday 16 19 Frontline 16 19 Outlook 9 22 India Today still the undisputed leader
  48. Women’s Magazines - English All India Top 8 Metros Women Index Index Index Adult Popln 100 100 100 Exposed to Press 45 54 32 Expsd to Eng Mags 8 13 5 Femina 100 100 100 Woman’s Era 80 81 94 Savvy 22 30 23 Society 18 23 14 Cosmopolitan 13 22 9 Femina & Women’s Era are way ahead of the others
  49. Women’s Magazines - Hindi All India Top 8 Metros Women Index Index Index Adult Popln 100 100 100 Exposed to Press 45 54 32 Expsd to Eng Mags 8 13 5 Grihashobha 100 100 100 Sarita 56 50 45 Grihalakshmi 39 38 36 Meri Saheli 38 28 39 Manorama 33 22 33 Grihashobha continues to lead
  50. Ex: • Media planners calculate the cost per 1,000 persons reached by a vehicle. • If a full-page, ad in a weekly magazine costs Rs.2,00,000 and the magazine’s estimated readership is 30,00,000 people, the cost of exposing the ad to 1,000 persons is approximately Rs.67 [(200000/3000000) x 1000]. • The same ad in another weekly may cost Rs.70,000 but reach only 9,70,000 persons at a cost-per-thousand of Rs.72.
  51. TV
  52. Calculating TRP-The Diary Method Suppose there are 150 HHs in Kanpur 30 people indicate in the diary that they watched DID Therefore the TRP for DID : (30/150 )x100 = 20 100 people indicate that they watched the Sunday Hindi Film Therefore the TRP for Hindi Film : (100/150)x100 = 66.6
  53. Calculation of TRP - The Peoplemeter Method Universe : 10 people (A,B,C,D,E,F,G,H,I,J) Program : EK HAJARO MAI MERI BAHENA HAI telecast at 8.30 - 9.00 pm Duration : 30 minutes Viewership Viewer Start Time End Time Minutes Watched A 8:30 8:40 10 B DNW - - C DNW - - D 8:46 8:50 4 E DNW - - F 8:30 8:35 5 G DNW - - H DNW - - I DNW - - J 8:33 8:58 25
  54. Calculating TRP Method: TRP of EHMMBH : 10 4 5 25 + + + 30 30 30 30 x 100 = 15 10 The corresponding TRP under Diary Method : (4/10)x100 = 40
  55. Radio
  56. Radio Audience Measurement DIARY METHOD FOR RAM • Around the world, the most common type of radio listening diary runs for one week, and is filled in by one person. • Usually there's one page opening for each day, with quarter- hour units down the page, and one column for each station. • When there aren't very many radio stations in the area being surveyed - less than about 10 stations - the station name is usually printed at the head of each column. • To indicate listening to a station during most of one quarter hour, the respondent just ticks box for one station (choosing the appropriate column) on one quarter-hour (choosing the appropriate row on the page).
  57. • When there are many radio stations in the area, a common method is to use a system that was first developed in Canada. • Each diary comes with a set of stickers, and each sticker has a station name on it. • If it's a 7-day diary, there are 7 stickers for each station in the area. When the interviewer is explaining the diary to the respondent, she (the interviewer) asks him (the respondent) which radio stations he normally listens to, finds the stickers for those stations, and sticks them in the blank column headings for each day of the diary. • The respondent is asked, if he listens to any other stations during the week, to stick the sticker for that station at the head of a spare column.
  58. Media Timing and Allocation • Macro-scheduling – The macro-scheduling issue involves scheduling the advertising in relationship to seasons and the business cycle. – Ex: suppose 70% of a product’s sales occur between June and September. The firm can vary its advertising expenditures to follow the seasonal pattern, to oppose the seasonal pattern, or to be constant throughout the year.
  59. • Micro-scheduling – The micro-scheduling problem calls for allocating advertising expenditures within a short period to get the maximum benefit. – For example: • The firm decides to buy 30 radio spots in the month of September.
  60. • Buyer turnover which is the rate at which new buyers enter the market (the higher this rate, the more continuous the advertising should be). • Purchase frequency is the number of times during the period that the average buyer buys the product (the higher the purchase frequency, the more continuous the advertising should be).
  61. • The forgetting rate is the rate at which the buyer forgets the brand (the higher the forgetting rate, the more continuous the advertising should be).
  62. • In launching a new product, the advertiser must choose among continuity, concentration, flighting, and pulsing. – Continuity means exposures appear evenly throughout a given period. This form of advertising is used in expanding market situations, with frequently purchased items, and in tightly defined buyer categories. – Ex: Salt, Soap, Detergent Powder etc.
  63. – Concentration calls for spending all the advertising money in a single period. This makes sense for products with one selling season or related holiday. – Ex:During Festival & seasonal
  64. – Flighting calls for advertising for a period, followed by a period with no advertising, followed by a second period of advertising activity. It is useful when there is limited funding, the purchase cycle is relatively infrequent, or items are seasonal. – Ex: Rasna
  65. • Pulsing draws on the strength of continuous advertising and flights to create a compromise scheduling strategy. Those who favour pulsing think that the audience will learn the message more thoroughly, and at a lower cost to the firm. • Ex: Pepsi, coke, Deodorants
  66. Activity • In an effort to market an online gaming site, one tutu-wearing (a skirt worn as a costume in a ballet performance) man leapt into an Olympic pool at the 2004 Athens games. He was convicted of various counts of trespassing and creating a disturbance and was sentenced to multiple months in a prison. Some divers were apparently put off by the incident and subsequently failed to complete their dives.
  67. • What other media could’ve been used to effectively advertise the same message?
  68. • Thank you!!!
  69. • The man, 31-year-old Rob Bensimhon of Montreal, jumped off the pool's diving board strangely clad and with an ad for an Internet casino stenciled on his chest. • Bensimhon was subsequently sentenced to five months in jail. While on trial, he denied having performed the stunt for money, saying that he "didn't think what he did was so serious." He claimed that he had wanted to honor Greek marathon runner Spyros Louis, who won the gold medal in the first modern Olympics, held in 1896.
  70. • After working with other industry circulation audit firms throughout the past 13 years of my daily newspaper career, it is refreshing to see CVC is so customer-friendly, informative and supportive of the publications your company audits." • Jason Sethre Fillmore County Journal • If advertisers know what they're buying, it's a lot easier to keep them satisfied, based on their expectations. The audit lets the advertiser know exactly who the reader is, and that's the most important thing." • Rick Wamre Advocate Publishing
  71. • Find out examples of campaigns that failed b’coz of lack of pre-launch research. what went wrong in that cases?

Notas do Editor

  1.  Apple iPad in Modern FamilyI included iPad’s placement from the TV series Modern Family in 2010 overview as the best product placement of the year. It was awesome. The episode with iPad as a focal point of the story was aired just three days before the stores started selling Apple’s new gadget. The plot was flawless: the Dunphy family tried to buy their dad an iPad for his birthday, which coincided with the device’s launch day. Of course family members didn’t pre-order it, so they tried desperately to fulfill their father’s birthday wish.Phil Dunphy is a bit of a geeky dad and calls himself an early adopter. The fact that iPad goes on sale on his birthday is an additional effect to his desire for it. He even said: “It’s like God and Steve Jobs got together to say ‘We love you, Phil!’”The product was integrated in the plot; it was mentioned in different contexts, it was shown on the screen, it was used and it achieved the “I want to buy this product!” effect.
  2. 1.IRS:Indian Readership Survey or IRS is one of the largest readership survey conducted in India. Conducted by Hansa Research for Media Research User's Council ( MRUC), IRS covers readership for newspapers, internet usage, television veiwership .Established in 1995 IRS data is widely used by media planners for finalising the media strategy. Besides giving the readership habits, IRS also provides valuable insights into the consumption habits of the Indian consumer.2.NRS:
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