The document provides guidance on developing qualities of a total quality person through various frameworks. It discusses that total quality people possess the qualities of being SMART (Specific, Measurable, Achievable, Result-oriented, Time-bound) and III (Imagination, Innovation, Inspiring). Other important qualities mentioned include having the right attitude, being a performer, focusing on health, family, financial, physical, mental, social and spiritual well-being. The document emphasizes setting goals and having plans for one's career and social life to achieve success.

3. The Prestigious Revenue
Department.
• Everything under the sun embraces
the duties and responsibilities of a
revenue officer…..His duties are
undefined rather than defined

4. .
.

5. Why Training…
We can't choose the direction
of the wind, but we can choose
how we set the sail.

7. PLAYERS.
Which category you belong….?
• Performers…. 20%
• Workables.. 50%
• Passengers…. 30%

8. .
Keep your face
towards sunlight
and You cannot see
the shadows.
Biggest asset or biggest
liability..
Employers seek
total quality people

9. Qualities of performers…
ATTITUDE….
SKILL…
HEALTH…..

10. ATTITUDE is 100%…
III EEE.
You say you can do….and
You say you cant do……
BOTH are RIGHT…….
Think for the BEST…….

12. There is only one life.
Our Life is a Wheel with six spokes.
Family…...
Financial…..
Physical ……
Mental……..
Social……………
Spiritual…..
If any of these spokes is out of alignment…your life
goes out of balance….For a successful life you
must be …smart ….in each spoke..(karma)

13. .

14. FAMILY...

16. Set Goals for a Good Career.
FINANCIAL…..
…..
Do you have a plan to earn……?
Do you have a plan to spend…..?

17. JUBI

18. Interest….commitment….XXXXX

19. Your social life…Do it before you die.
How do you like
To be remembered..
Give your people a reason to
remember your name….Make
them feel your absence….

20. .

21. Set Goals for an inspiring social life.
Spiritual…..Values and ethics
There should be something in you other can buy….
There should be some thing in you others cannot buy….
If you do not stand for something…..You will fall for anything…….

22. Candles
…..
SUCCESS,,,,,,,All depends on the second letter..
It is your choice…….not your luck.
PERFORMER-
TQP
ASH
LIFE….
second birth day

23. The day you realise your purpose
shi
p

24. 10 Qualities of Total Quality People
1. THEY ARE S_M_A_R_T
Specific.
Measurable.
Achievable.
Result oriented .
Time bounded.

25. 10 Qualities of Total Quality People
1. THEY ARE S_M_A_R_T
Specific…..focused people
Accurate reports& sharp statements…
Sanction and acceptance…WHICH LAW….WHICH RULE.
Note file……vayanakkum utharavinum …
Conferences……
Athu niyamaprakaram cheytho……..

26. 10 Qualities of Total Quality People
1. THEY ARE S_M_A_R_T
Measurable.
ATR/project works/Survey works..
Make today count……
Field visits…….
Hearing……….
Directions……..
Ethrayum pettennu/paramavadhi/adiyanthiram
pettu thenga

27. Be SMART in your Office.
Value for money…..
Measuarable in Quantity.
How many files do have put up today ?
How many issues attended..?
Measurable in Quality….
How many issues settled…..?
How many decisions taken…?
How many customers are satisfied…?

28. Qualities of Total Quality People
THEY ARE S_M_A_R_T
Achievable….
Accepts responsibility
Delegate/technology
surveyor

29. Qualities of Total Quality People.
THEY ARE S_M_A_R_T
Result oriented.
No excuses….
Efficiency and effectiveness.
Delegate/technology
pettu thenga

30. 10 Qualities of Total Quality People
THEY ARE S_M_A_R_T
Time bounded.
predictable outcomes…
online PV
Processing requests…Time limit
Direct receipt of application.
pettu thenga

31. Be SMART in your Office.
Time bounded……….
predictable outcome
Time management is life management.
Services to citizens within the time limit.
Sending reports within the time limit……
Achieving target within the time limit…..

33. Qualities of Total Quality People
THEY POSSESS I I I
Imagination.
Innovation.
Inspiring.
pettu thenga

34. 10 Qualities of Total Quality People
THEY POSSESS I I I
Imagination.
Innovation.
Inspiring.
pettu thenga

35. 10 Qualities of Total Quality People
III- Imagination.
Eg-
Queue system…
Collection of data….
Event management …..
Preparing reports/registers.
pettu thenga

36. Qualities of Total Quality People
Innovation…..Task oriented people.
There is nothing called a problem..
It is just the absence of an idea to find a solution.
Online PV./pattayam
Reminder free offices…
Social media in admn.
Acceptance of direct application
E governance.
Stock file …
Sketched documents….

37. Innovation.

38. Qualities of Total Quality People
III- Inspiring… extramile people.
It is the duty of all officers to respect their BOSS…..And it is the duty
of the BOSS to give them something to respect)
election pandal…
Will not generalise stray incidents…
Call me…..
Spend a small part of…
Quality/speed/information…
Amicable settlements…
collection of data..google sheet

39. .
III--- Inspiring….

40. ATTITUDE is 100%…
III EEE.
Burning desire….
Learn the principle…….
Practice…

43. • .

46. • 1

49. • .

50. • .

51. • .

52. • .

53. • .

54. .
.

55. .
• ne
I am going to make the
Rest of my life the
BEST of my life.

57. SUCCESS KEY.
• PWP
• ASH.
• A
• EEE
• FFPMSS
• SMART
• III

60. THANK YOU…..
T.J Joseph.
Tahsildar(LR)
Meenachil
Kottayam,