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1multifamily-social-media.com
Facebook Then & Now
AFIF KHOURY
CEO
@AFIFKHOURY
2multifamily-social-media.com
Afif Khoury, Esq. CEO of SOCi
Who I Am Not?
• Social
• Personal
• Emotional
• Digital Marketing Expert
• Social Media Expert
• Yet… I’ve helped 16,000+
achieve Social Media
success
3multifamily-social-media.com
4multifamily-social-media.com
Facebook in 2004
5multifamily-social-media.com
Technology in 2004…
6multifamily-social-media.com
Technology in 2004…
7multifamily-social-media.com
Technology in 2004…
8multifamily-social-media.com
Communication Was About To Change
Forever…
What is
Communication?
Humans communicate by thinking
of the information they wish to
share,
encoding it, and
transferring it to a receiver whom
they had access to
9multifamily-social-media.com
500,000 years ago we learned speech…
10multifamily-social-media.com
30,000 years ago we developed symbols…
11multifamily-social-media.com
2,000 BC – we developed an alphabet…
12multifamily-social-media.com
We created means to save time…
13multifamily-social-media.com
We abandoned physical for digital
14multifamily-social-media.com
Laptops, Tablets, Cellphones, Watches etc..
15multifamily-social-media.com
But Communication Remained Restricted…
We required a direct connection
with the person in order to
communicate.
Mailing Address
Beeper Number
Email Address
Phone Number
16multifamily-social-media.com
That all changed with social media
… Communication Without Restriction… Communication Without Restriction
17multifamily-social-media.com
Social Media Lets Us Reach ANYONE.
18multifamily-social-media.com
Social Media Lets Us Reach ANYONE…
ANYWHERE
19multifamily-social-media.com
Facebook WAS built for college students.
20multifamily-social-media.com
21multifamily-social-media.com
#1
IN LOCAL REVIEWS
Facebook Reviews on Fire
4X more in certain categories. Reviews
appear even on unclaimed pages.
#2
MOBILE SEARCH ENGINE
Facebook Search Engine
1 of 4 mobile searches for a local business is on
Facebook. Ranking is based on your LOCAL
engagement.
… users that are extremely active
22multifamily-social-media.com
They’re searching for places to eat, buy.. and
LIVE!
23multifamily-social-media.com
YOUR
BRAND
They’re telling others about places to eat, buy.. and
LIVE!
24multifamily-social-media.com
Facebook’s New Local Business Site
25multifamily-social-media.com
1 Billion+
Future residents are online searching for and
engaging with businesses on social media
everyday
26multifamily-social-media.com
What should you be doing..
27multifamily-social-media.com
Be Found - Optimize for Search
• Match your NAP to your
website
 Signal search engines
• Select a relevant category
 “Apartment & Condo Building”
• Incorporate keywords &
phrases
 City/Neighborhood
 Amenities
 Pet Friendly
• Have a recognizable photo
28multifamily-social-media.com
Be Relevant – To Your Audience
• Personify your property
 Luxury
 Family
 Health
• Align with business objectives
 Community Building
 New Resident
• Leverage data – It’s your friend!
 Time of Day
 Type of Post
• Videos – Native is superior
29multifamily-social-media.com
Be Proactive - Increase Your Reach with Ads
• Local awareness ads
 Targets based on current location
• Lead generation ads
 Drives traffic to landing page
 Pay per sign up
• Clicks to website ads
 Pay per click
• Brand awareness ads
 Pay for reach
• Offer claims ads
 Tabs to collect info
• Boosted posts
30multifamily-social-media.com
Be Responsive - Establish a Strategy
• Know when a review
happens
 Leverage Tech
• Track your response times
 Respond within 24 hrs
• Respond to Everything
 Positive or Negative
• Take it offline ASAP
 Don’t get into a battle
• Dedicate time to it
31multifamily-social-media.com
Be Humble - Get Help!
• Facebook Help Center
• Blogs
 Facebook
 Mari Smith
 SocialMediaExaminer
• Podcasts
 AskGaryVee
 Social Media Social
Hour
 Social Pros Podcast
• Strategic partnership
This is Transformative Technology – Don’t Do It Alone
32multifamily-social-media.com
Thank You
AFIF KHOURY
CEO
AFIF@MEETSOCI.COM
WWW.MEETSOCI.COM

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Afif Khoury - Facebook Then and Now

Editor's Notes

  1. Afif Intro
  2. Heres what things looked like back then in 2004
  3. 2004 technology
  4. 2004 technology
  5. 2004 technology
  6. “The way we communicate is different. Lets talk about new age stuff” “people are looking at social media in a new light” People are looking for a holistic approach to being able to manage all of their properties in one place. They are looking to centralize it.
  7. “The way we communicate is different. Lets talk about new age stuff” “people are looking at social media in a new light” People are looking for a holistic approach to being able to manage all of their properties in one place. They are looking to centralize it.
  8. Leverage tech with facebook Facebook was built for college students and people communicated a way to connect in your own college. there were barriers and to grow the market place they slowly removed those barriers. This allowed them to grow and expand into these other aspects
  9. Facebook surpassing reviews, #2 in local search, seamlessly integrate the personal experience with business, with that integration it allows us to play in this landscape, and updates with their algorithm, there are apps and its very user friendly and (it was like this but now its like this, you were managing one page but now you have )
  10. Nearby places ** Have people pull out phone and search for…
  11. Conversations are happening and people are going local
  12. Facebook dedicating themselves to Search
  13. “1.18 billion daily active users on average for September 2016” – Facebook Source: http://newsroom.fb.com/company-info/
  14. Make these specific and break out each specific slides
  15. If you prefer to verify your Page with a business document, follow the steps above and click Verify this Page with documents instead at the bottom left of the window that appears, then upload a picture of an official document showing your business's name and address.
  16. Make these specific and break out each specific slides
  17. Make these specific and break out each specific slides
  18. Make these specific and break out each specific slides