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How to Enable LoB IT to Be Self-Sufficient with Integration

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Requests for integration are increasing while resourcing remains the same. The only way to meet the growing demand is to better enable more IT professionals to become self-sufficient with integration by providing streamlined access to the technology, enabling easy onboarding, and ensuring fast onramp and project success. Learn the fundamentals and leave with resources you can use immediately to enable LoB to be successful while maintaining control and governance.

Publicada em: Tecnologia
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How to Enable LoB IT to Be Self-Sufficient with Integration

  1. 1. Jake Morgan Paul Anderson How to Enable LoB IT to Be Self- Sufficient with Integration
  2. 2. All contents © MuleSoft Inc. Agenda 2 • Digital pressures • New approach • Guidelines for success • Application network • Next steps
  3. 3. All contents © MuleSoft Inc. IT delivery gap 3 • IT : hands full keeping pace with demands for – New integration – Maintenance/extension of existing DemandsonIT Time Today IT delivery capacity
  4. 4. All contents © MuleSoft Inc. Solving the delivery gap 4 • Needs a new operating model – C4E – Tooling that supports this model Consumption and innovation DemandsonIT Time Today IT delivery capacity Enablement and assets New IT operating model
  5. 5. All contents © MuleSoft Inc. If you build “it”, will they come? • Maybe .... • Key questions: – Easy to use? – Easy to find? – Easy to share? Production Reusable assets Central IT / LoB IT Consumption Feedback and usage metrics LoB IT, developers Discoverable Self-service
  6. 6. All contents © MuleSoft Inc. Maximize and sanely grow assets? Once they’re there – make it work safely? 6 • Find a balance – overenthusiastic free-for-all – Enthusiastic, structured & coordinated effort Maximize value & know-how from domain experts • Connect enthusiasm  experience • Avoid overwhelming experienced integrators
  7. 7. All contents © MuleSoft Inc. A few important areas 7 1. Stay calm, have a plan 2. Security & access management 3. Cost management 4. Implementation w/ sane SDLC 5. Encourage adoption, power self-enablement 6. Monitoring/management of integrations 7. Supporting users less experienced with integration
  8. 8. All contents © MuleSoft Inc. 1. Stay calm, have a plan 8 • Avoid free-for-all chaos – “key roles”  core of experienced people • monitor & guide discovery – a mini-C4E – Fence off DEV-area … “enthusiastic discovery zone” • Eg. guidelines for sanity: – DON’T read 100 000 rows @ once, …. – Guide enthusiasm  library of small, focused flows. • Focus clear business goals – eg. “load CSV into DB” – Start small, think BIG
  9. 9. All contents © MuleSoft Inc. 2. Security and access management 9 – DEV = DEV • No cross-env connections/flow – Security = everyone’s job • Encryption of passwords • Need-to-know
  10. 10. All contents © MuleSoft Inc. 10 • Delegate mgt. of virtual infrastructure – Appropriately structure “Business Groups” – Delegate capacity-sharing  BG-admins • Delegate – Accountability – Monitoring • Be open to new ideas/methods – Doing same as ever  same results as ever 3. Cost management
  11. 11. All contents © MuleSoft Inc. Interlude – the application network 11 • … built node-by-node – As needed, purpose-built • “Every journey . . . first step” a) Start small, fail-fast b) Iterate, improve c) use nodes, accomplish tasks d) harden e) Do one thing, well.
  12. 12. All contents © MuleSoft Inc. 4. Implementation 12 • Free-for-all  disappointment, unrealized gains • Guide enthusiasm, so result is – A growing library of small, focused apps. • Sane, coordinated sprint – not a mad dash • Quality SDLC matters
  13. 13. All contents © MuleSoft Inc. 5. Encouraging adoption 13 • Must-have: – Easy provisioning of roles & users. – Low-friction to: • Implement application network • Store, save, share artifacts • Run, monitor, manage apps – Eager & motivated core • Enthusiasm is a multiplier
  14. 14. All contents © MuleSoft Inc. 6. Monitoring/management of integrations 14 • Design Center – Unified access to runtime information in Anypoint Platform – Extensive Anypoint Platform APIs  • Easy custom monitoring via REST APIs
  15. 15. All contents © MuleSoft Inc. 7. Self-enablement 15 1. Light formal training 1. Pre-load Anypoint Exchange: • Quick-start basic examples - concise video, screencasts  foundation • Graded library of examples: build skills incrementally 2. User feedback, including ratings • Your community can score what’s “informative”, “useful” 3. C4E – self-sustaining community-based hands-on learning
  16. 16. All contents © MuleSoft Inc. What kinds of people “make it work”? 16
  17. 17. All contents © MuleSoft Inc. 17 • Identify volunteers in LoB – Enthusiasm & determination • Volunteers – Identify initial app. Start small – Collaborate, build incrementally • Validate & extend –   Assets in Anypoint Exchange • Grow volunteers into C4E • Set up Business Groups, get organized! Steps to execute
  18. 18. All contents © MuleSoft Inc. 18 • Anypoint Design Center – flow designer – The newest member of Anypoint Platform – Seamless: easy to use, reuse, share – Suited for users across the spectrum of experience – Ideal enabler for the application network • Sign up for a trial today: https://anypoint.mulesoft.com Conclusion
  19. 19. Jake Morgan Paul Anderson Thank you

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