1. MICHELLE DANIELS
1 67 0 Boston Road ○ Apt# 2A ○ Bronx, NY 1 0460 ○ 347 -87 9-9498
shelly 1 2361 @gmail.com
Seeking an Administrative Assistant/ Officesupport position where Ican utilize my knowledge and Skills, tohelp
with improving the work ethic.
KEY STRENGTHS AND SKILLS:
▪ Organizational:Very wellorganized andcomfortable working in a multi-tasking project-oriented environment;
known as a "highly organized and productive employee".
▪ Computer literate: Microsoft Word,Excel, and PowerPoint for Window; Outlook, Internet, Dictations and type
45 wpm
▪ Adept in telephone techniques and operation of multi-linetelephone systems.
▪ Proficient in Record keeping; maintainedallrecord-keeping procedures without error
▪ Extensiveexposuretopublic and customer servicerequirements,always attentive tothe importance of
maintaining excellent customer satisfaction.
EXPERIENCE
Maximus 4/16 – Present
Administrative Assistant
 Facilitated smooth transition between case management and clientele
 Conducted outreach and balanced multiple telephone lines
 Liaison for correspondencebetween theSocial Security Administration and WeCARE
Project Renewal/ New ProvidenceWoman’s Shelter
Program Aide 8/1 4-8/15
● Established and maintained a safe and secure environment
● Scanned and searched residents upon entering the facility
● Made fire/ safety patrols throughout the facility
The American University in Cairo -New York, NY 8/08 – 8/12
Receptionist/Office Manager
 Responsible for answering and transferring calls tothe appropriate parties,andgreeting all office guests.
Handled the daily distribution of mailthroughout the office.
 Accountable for paying alloffice bills in a timely fashion.
 Organizing office transit checks and distribution.
 Managed,purchased, andorganized alloffice products.
Stat MedicalAnswering Service – New York, NY 1 2/05-1 2/06
Administrative Assistant
 Supervised 20 call center Personnel,Payroll Entry, Staff Scheduling
 Interviewing/Trained new Employees,Banking andposting daily transactions
 Collections for delinquent accounts
Manhattanville College -Purchase, NY 8/05 – 1 2/05
Director of Special Program
 Supervised Student Clubs and Campus organizations.
 Hired and managed 20student staffworkers.
 Awardedvendor permits and quality control efforts.
Manhattanville College Senior Vice President – Purchase, NY 5/02 – 08/05
Administrative Assistant –General Counsel Office
 Managed VPSchedule and appointments.
 Supervised student activities and assistant for VP’s projects.
 Drafting correspondents & meeting deadlines for legal matters.
EDUCATION
Marymount Manhattan College,New York,NY
New York,NY
Associate Degree in Liberal Arts 5/01
The Barnard M. Baruch College
New York,NY
Bachelor of Business Administration 06/05
ICDC College
Los Angeles, CA
Medical Office Management Degree
Anticipated Completion 07 /16