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1) Business Process is a process of the set of activities which is used for an organization in order to acheive it\'s goals; IT industry is also a bussiness which consists of gathering the information, planning the activities and promorting their software this business process is used for this IT industry. 2) The systems serve the different management groups in a business at various levels At the operational level, tasks, resources, and goals are predefined and highly structured. Management Information system serve managers primarily interested in weekly, monthly, and yearly results, although some MIS enable managers to drill down to see daily or hourly data if required. Decision support system focus on problems that are unique and rapidly changing; procedures for arriving at a solution may not be fully predefined. Execute support system are designed to incorporate data about external events, such as new tax laws or competitors, but they also draw summarized information from internal MIS and DSS. 3) An organisation will open up with good environment and looks for the profits. The successful organization focuses on the efficient execution of its processes, customer service, and speed to market Enterprise systems integrate the key business processes of an organization into a single central data repository. This makes it possible for information that was previously fragmented in different systems to be shared across the firm and for different parts of the business to work more closely together. The benifits are like Information flows seamlessly throughout an organization, improving coordination, efficiency, and decision making. Gives companies the flexibility to respond rapidly to customer requests while producing and stocking only that inventory necessary to fulfill existing orders.Customer relationship management systems enable a business to better manage its relationships with existing and potential customers. With the growth of the Web, potential customers can easily comparison shop for retail and wholesale goods and even raw materials, so treating customers better has become very importantDetailed and accurate knowledge of customers and their preferences help firms increase the effectiveness of their marketing campaigns and provide higher-quality customer service and support. Because intranets and extranets share the same technology and software platforms as the Internet, they are easy and inexpensive ways for companies to increase integration and expedite the flow of information within the company (intranets alone) and with customers and suppliers (extranets) 4) Collaboration is working with others to achieve shared and explicit goals. It focuses on task or mission accomplishment and usually takes place in a business, or other organizations, and between businesses. Collaboration can be short-lived or longer term, depending on the nature of the task and the relationship among participants. It can be one-to-one or many-to-many. Collaboration.
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Running head: HUMAN ELEMENTS IN IT STRATEGY DOCUMENT 1 HUMAN ELEMENTS IN IT STRATEGY DOCUMENT 2 Human Element in IT Strategy Destiny Barrera Colorado Technical University February 1st 2018 Table of Contents Project Outline Description of the Organization Wal-Mart’s Information Technology Wal-Mart’s IT Capabilities and Infrastructure Human Factors and Productivity Success Factors in the IT Organization Success Factor Identification Success Factor Contribution People, Processes, and Technologies IT Project Stakeholders Behavioral Layers Human Elements in IT Strategy Project Outline Description of the Organization The organization selected for this project is Wal-Mart, Inc. Wal-Mart is a multinational retail company that is based in the United States. The company operates a chain of supermarkets, hypermarkets, and grocery stores in 28 countries, operating under 63 different names. As of 2017, the company had over 11,000 stores globally (Leonard, 2017). According to the Fortune Global 500, Wal-Mart is currently the largest company in the world in terms of revenue and also the largest private employer in the world with over 2.3 million employees. Wal-Mart’s United States’ investments account for the largest percentage of the company’s total revenue. In the U.S. the company operates the Walmart supercenters, Walmart discount stores, and the Walmart neighborhood market. The company has its stores in each of the states of the country where millions of customers can get nearly anything they need from a retail store (Leonard, 2017). Additionally, in the past few years the company has ventured into e-commerce offering online sales services for customers within the United States. To achieve this kind of success not only in the United States, but also globally, Wal-Mart, Inc. has been making good use of technology. Wal-Mart’s Information Technology As the biggest retail company in the world, Wal-Mart has managed to achieve a competitive advantage in the retail industry because of its unique philosophy with regards to the use of information technology. The company runs a centralized information system that connects all of its operations from across the world; all run from its headquarters in Bentonville, Arkansas (Buvat & Khadikar, 2015). The company has managed to develop a comprehensive IT personnel enabling the development of an information system that connects its merchants, employees, customers, and other stakeholders; thus, enabling the successful running of the business. Wal-Mart has long been associated with home-grown innovations that it has developed due to its strategic utilization of information technology. For instance, the company was the pioneer of bar code scanning, which is currently being applied in retail stores from all over the world. The company was also the founder of analyzing point-of-sale information, an in ...
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