This document outlines 7 rules of leadership in times of change and unknowns. The rules are: 1) follow the S-curve of growth and change, 2) manage engagement to navigate change, 3) establish a healthy organizational culture, 4) utilize a leadership triangle of accidental, intentional, and designed change agents, 5) view leadership as grief counseling for managing change, 6) exit silos to prepare for unknowns, and 7) find your area of expertise and passion. The document provides examples and exercises to help understand and apply each rule for effectively leading through times of disruption and uncertainty.

1. Outrunning the
Tsunami of Change:
7 Rules of Leadership in a
World of Unknowns

2. 7 Rules
1. Law of the S-Curve
2. Manage the Boat
3. Kitchen Culture Rules
4. Leadership Triangle
5. Grief Counseling
6. Exiting the Bubble (silo busting)
7. Find Your Sweet Spot

4. CoreNet
2009 2015

5. K12 MindShift
Transforming Public Education
WELL MindShift
Creating WELLNESS+BEING+BUILDING

7. USPTA - 1975

8. Hall of Fame

9. Olympic Pole Vault Team

10. THE BIG SHORT BEGINS
it is 2000…

13. 2005
change of strategy

15. April 2008

18. 401K to 201K

19. What did he see?

20. New Rules = New Game
• The Game Changed – S.T.E.P.
– Social – Congress – home ownership
– Technology - derivatives
– Economics - cheap Chinese dollars = cheap credit
– Politics – no doc/low doc
• Policy always lags capabilities
• Gaming the System (credit default swaps)
• Cycle Time - 5 year ARM
• Event Triggers – Lehman collapse
• The Opposite Effect – Greenspan predicts

21. Why did he see it?

22. Aspergers

24. $1.00 = $500
$1.00 = $.50

26. Time for a Poll
How you experienced any of these in the last 5
years?
1. A new job
2. A new boss
3. A new career
4. A new owner
5. Your company closed its doors or merged
6. A health crisis for yourself or family member

27. An Era of Smooth Sailing

31. Now More Like the North Seas

33. Time for a Poll
• When do you think the
next major national
crisis will happen?
– 2016
– 2017
– 2018
– 2019
– 2020
– No time soon
• What will the nature of
the crisis be?
– Economic
– Crazy Election
– Terrorism
– Global crisis or war
– Environmental
– Security/Privacy
• How could this effect
your club?

34. Rule 1: Law of The S-Curve

36. S-Curve Exercise
• What have you been doing the same way for
more than 5 years?
• Where has growth leveled off or declined?
• What is costing more but returning less?
• Where are you getting higher growth or
returns?
• What new experiments are you investing in?

37. Rule 2: Manage the Boat

40. Engagement

41. Lost Productivity
$1.6 Trillion
50% of office space is
wasted or underutilized

42. Give a Damn Factor
The discretionary effort
you give beyond your job
and beyond what your
boss tells you to do.

44. Manage the Boat

45. C.A.V.E. Dweller

46. Rule 3: Kitchen Culture Rules

47. When You’re Not There?
The invisible attitudes,
values, behaviors and
habits that run the place
when you’re not there.

48. Front of the House Culture

49. Kitchen Culture

50. Healthy
by
Default
Healthy
by
Design
Unhealthy
by
Default
Unhealthy
by
Design

51. Designing Culture
• What attitudes, values, behaviors and habits
are vital to accomplishing the mission?
• What are the current attitudes, values,
behaviors and habits?
• What are we doing that reinforce the current
culture?
• How do we disrupt, change and redefine the
culture we want?

52. Culture Journal
At our Best
• Sally went out of her way
to help Bill
– Care
– Pride
• Jim pulled four people
together to solve a
nagging problem
– Initiative
– Ownership
Really?
• Robert was abrupt with
Tim and said “it was his
problem.”
– Narrow interest
– Rude
• Linda took credit for work
that I saw her team pull
together.
– Insecure
– Self-Interest

53. Rule 4: Leadership Triangle

54. Accidental
Change Agents
Rule 5: Leadership is
grief counseling in disguise.

55. Culture
hates
surprises!

58. Intentional
Change Agents
BY DESIGN

59. Rule 6: Exiting the Bubble
The Big Idea Exercise
1. Barista-ification
2. 4 Seasons-ification
3. We-Work-ification
4. Uber-ification
5. Liquidspace-ification
6. Pandora-fication
7. Amazon-ification
8. Facebook-ification
9. Meetup-ification
10. LinkedIn-ification

60. Barista-fication of Your Club?

61. 4 Seasons-ification & Google?

62. We-Workification?

63. Your Turn
1. Barista-ification
2. 4 Seasons-ification
3. We-Work-ification
4. Uber-ification
5. Liquidspace-ification
6. Pandora-fication
7. Amazon-ification
8. Facebook-ification
9. Meetup-ification
10. LinkedIn-ification

64. Rule 7: Finding Your Sweet Spot

65. Olympic Pole Vault Team

67. Fun with Social Media

69. 7 Rules
1. Law of the S-Curve
2. Manage the Boat
3. Kitchen Culture Rules
4. Leadership Triangle
5. Grief Counseling
6. Exiting the Bubble (silo busting)
7. Find Your Sweet Spot

70. Are You Ready and Gamed?
• 1 to 10: How Ready Do I Feel?
• 1 to 10: How Ready is My Club?
• What are 3 things I will take action on?
• What are 3 things my club needs to prepare
for?

71. rex@gomindshift.com