Human Resource Management - G.O.L TEAM by Mr. Sherif Osman
1. Part Five:
Performance Management
This section covers the following information from the
Knowledge Base:
Behaviors: 06. Monitor completion of performance reviews and development
plans
07. Keep records to document employee development and
performance
Skills & Knowledge: 02. How to give feedback on job performance
04. Policies and techniques for evaluating performance
05. Opportunities for training and development
09. Individual development plans
10. Performance management methods (for example, setting goals,
benchmarking, 360-degree feedback, performance incentives)
Source: HR Certification Institute
2. Introduction 55
Management of Performance in the Organization 55
Organizational Values and Goals 55
Performance Standards 56
Performance Management Process 57
Business Results and Employee Growth 59
Organizational Support 60
Individual Performance Appraisals 61
Performance Evaluation Process 62
Individual Development Plans 75
Practice Questions 77