Polar Bear IA in•for•ma•tion ar•chi•tec•turen.
• The structural design of shared information environments. • The combination of organization, labeling, search, and navigation systems in web sites and intranets. • The art and science of shaping information products and experiences to support usability and findability. • An emerging discipline and community of practice focused on bringing principles of design and architecture to the digital landscape. 7
Fragmentation Fragmentation into multiple sites,
domains, and identities is clearly a major problem. Users don’t know which site to visit for which purpose. Findability Users can’t find what they need from the home page, but most users don’t come through the front door. They enter via a web search or a deep link, and are confused by what they find. Even worse, most never use the Library, because its resources aren’t easily findable.
“After a half-hour, a three-tone
alert sounds…If the bottle still has not been opened, the system makes an automated reminder phone call to the patient or a caregiver. The GlowCap system compiles adherence data which anyone can be authorized to track. That way the doctor can make sure Gramps stays on his meds.” 31
Touchpoint Taxonomy Media Book Channel
Platform Newspaper Web Web Magazine Product Social Media iOS Video Packaging Email Android Audio Print Catalog Messaging Poster Mac OS X Billboard Telephone Call Center Print MS Windows Website Blog Context Facebook Home Twitter Work Walking YouTube Device Driving Email Desktop Shopping Direct Mail Laptop Scale Plane Radio Mobile Party Covert Tablet Personal Television Television Mobile Social Personal Kiosk Location Environmental Time Architectural Task Urban 36
Why Separate Mobile & Desktop
Web Pages at Bagcheck? With a dual template system, we were able to optimize: 1. Source Order 2. Media (Speed, Quality, Interaction) 3. URL Structure Navigation 4. Application Design at Top Navigation at Bottom 42
“There is a problem in
discussing systems only with words. Words and sentences must, by necessity, come only one a time in linear, logical order. Systems happen all at once. They are connected not just in one direction, but in many directions simultaneously. To discuss them properly, it is necessary to use a language that shares some of the same properties as the phenomena under discussion.”
"In an era of cross-channel
experiences and product-service systems, it makes less and less sense to design sitemaps and wireframes without also..."
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