Like many health plans grappling with the regulatory mandates, our client needed to reengineer their current processes to reduce costs and improve turnaround time. And to do that, they needed wholesale process automation.

1. AUTOMATION SOLUTIONS
to boost efficiency and reduce costs.
CASE STUDY
Case-1018

2. A top-five health plan and
one of the largest
providers of Medicare
Advantage plans.
ABOUT THE CLIENT
Case-1018 © 2017, Sutherland Global, Inc. All rights reserved.

3. THE CLIENT CHALLENGE
Like many health plans grappling with the
regulatory mandates, our client needed to
reengineer their current processes to reduce
costs and improve turnaround time. And to do
that, they needed wholesale process automation.
Reengineer process by
AUTOMATION
Reduce
COSTS
Improve
TURAROUND TIME
Case-1018 © 2017, Sutherland Global, Inc. All rights reserved.

4. The Sutherland Transformation
Extensively
trained
specialists and
subject matter
experts
Diagnosis &
analysis of the
overall
operations
Delivery of
automation
solutions
Case-1018 © 2017, Sutherland Global, Inc. All rights reserved.

5. PARTNERSHIP RESULTS
SUTHERLAND
+
TOP-FIVE HEALTH
PROVIDER
AUTOMATION
SOLUTIONS
DELIVERED
HOURS SAVED
ANNUALY IN CLAIMS
PROCESSING
17
3,300
Case-1018 © 2017, Sutherland Global, Inc. All rights reserved.
EFFICIENCY
INCREASED
ERRORS
REDUCED