4. 4Library Learning Centre - educate – innovate - create
facts & figures (3)
collection
42 km storage capacity
876,000 monographs – 55,000 e-books
17,300 journals (95% online)
35,500 open access publications
28,000 TU Delft photos & videos
http://www.flickr.com/photos/mgas/5597696678
5. 5Library Learning Centre - educate – innovate - create
towards a Library Learning Centre
TU Delft Library as the vital
link between research and
education at TU Delft University
five years ago our wish was:
6. 6Library Learning Centre - educate – innovate - create
research 2007-2008 (1)
http://www.flickr.com/photos/gerardstolk/5042183055
survey – brainstorm - interviews
small scale survey in the building (10 students) and on campus (30 students)
striking: difference between involvement and student satisfaction
wishes: better coffee, seats, power outlets, more scanners & printers
interview colleagues (25)
wishes: fun!, Starbucks, 24/7, high tech, the place to be, living room
7. 7Library Learning Centre - educate – innovate - create
research 2007-2008 (2)
and more.....
more interviews with stakeholders, students and staff
brainstorm sessions
desk research
analysis of the environment
webbased visualisation
http://www.flickr.com/photos/tudelftlibrary/5488703744
8. 8Library Learning Centre - educate – innovate - create
VU MediaExperience
http://www.flickr.com/photos/moqub/2115633136
12. 12Library Learning Centre - educate – innovate - create
ambition:
question for Alares:
support others within TU Delft Library in the
development of an ambition that the Library
is positioned as an educational and inspiring
learning environment where users like to come and stay
http://www.flickr.com/photos/spag85/3697750068
13. 13Library Learning Centre - educate – innovate - create
http://www.flickr.com/photos/davidking/4493463584
education is much group work, faculty offer not enough space –
the Library can certainly take a rol in providing group work spaces
employee ICT
in the free week the Library is the place to be seen. It has a social
function. Some people spend almost all day in the coffee corner
student TBM
the TU Delft is a place where the latest technologies are invented
and developed. These developments may very well find a platform
in the new Library
Employee FMVG
20. 20Library Learning Centre - educate – innovate - create
individual studying
keep the same number of study places
special rules during exam weeks
http://www.flickr.com/photos/tudelftlibrary/5164178370
21. 21Library Learning Centre - educate – innovate - create
flexible
organising events, easy change-over of tables, chairs and other
equipment
easier to change in the future
http://www.flickr.com/photos/moqub/8624520424
22. 22Library Learning Centre - educate – innovate - create
attractive
create a one-day stay (great coffee)
http://www.flickr.com/photos/tudelftlibrary/7608558706
reasons for a visit, more than books (workshops, Human Library)
exhibitions, lectures, meeting point
25. 25Library Learning Centre - educate – innovate - create
cutting edge
http://www.flickr.com/photos/mgas/5597699414
experiment - pilot
don’t be afraid to fail
26. 26Library Learning Centre - educate – innovate - create
living room
meeting point
http://www.flickr.com/photos/tudelftlibrary/5526689448
lively, sustainable furniture
neutral area for faculties and more diverse
27. 27Library Learning Centre - educate – innovate - create
knowledge advisor
1 information desk
http://www.flickr.com/photos/mgas/5597696414
offline and online help (skype, msn – facebook, twitter)
AYL about math
28. 28Library Learning Centre - educate – innovate - create
treasury
reading room in central place
http://www.flickr.com/photos/tudelftlibrary/7733502852
exhibits – mystery object
29. 29Library Learning Centre - educate – innovate - create
New identity?
work together with other libraries, including public libraries
learn to deal with our target groups
http://www.flickr.com/photos/tudelftlibrary/7733480768
connect with local organisations, both at campus and in Delft
last year of project in search for niche
get the outside world in... and bring our world back to the user
30. 30Library Learning Centre - educate – innovate - create
weblog – under construction exhibition – campain: imagine this
31. 31Library Learning Centre - educate – innovate - create
http://www.flickr.com/photos/tudelftlibrary/5526664578
this experience makes us an
expert in creating comfortable and
inspiring study and work spaces
study
give presentations
work together
relax
34. 34Library Learning Centre - educate – innovate - create
the persona’s of the TU Delft
scientists – 4 persona’s
students – 4 persona’s
supporting staff – 8 persona’s
http://www.flickr.com/photos/xesc/5825279570
35. 35Library Learning Centre - educate – innovate - create
stap 1
c r i t e r i a
Profileer je organisatie op
de volgende criteria:
• mobiliteit
• samenwerken of
geïsoleerd
• creatief of procesmatig
• tijdsafhankelijk
• zenden of ontvangen
• kennis halen of brengen
Selecteer
vertegenwoordigers.
BasKrikke,
LiesbethMantelen
PietvanRosmalen
36. 36Library Learning Centre - educate – innovate - create
stap 2
i n t e r v i e w
Bekijk op basis van de
tijdsbesteding alle scores
op de criteria.
Wat doen ze en vooral
waarom!
BasKrikke,
LiesbethMantelen
PietvanRosmalen
37. 37Library Learning Centre - educate – innovate - create
stap 3
h e r o v e r w e g e n
Met de visie op werken in
het achterhoofd gaan we
nog eens kritisch kijken
naar de scores op de
criteria.
Is de score ook wat we
aan gedrag wensen in de
context van de visie?
BasKrikke,
LiesbethMantelen
PietvanRosmalen
38. 38Library Learning Centre - educate – innovate - create
stap 4
v i s u a l i s e r e n
Beschrijf de nieuwe
persona’s en visualiseer de
score op de criteria.
Door visualisatie blijft er
voldoende ruimte over
voor individuele
herkenning.
BasKrikke,
LiesbethMantelen
PietvanRosmalen
39. 39Library Learning Centre - educate – innovate - create
persona 1.
ik ben verplaatsbaar
ja, tussen gebouwen
ik maak mijn product
alleen
mijn product is
altijd hetzelfde
het proces is
voorspelbaar
ik maak mijn product
met deadlines
zenden
ontvangt van collega’s
kennis
ontvangt de kennis
40. 40Library Learning Centre - educate – innovate - create
persona 2.
ik ben verplaatsbaar
nee, ik ben waar het team is
ik maak mijn product
samen
mijn product is
altijd hetzelfde
het proces is
voorspelbaar
ik maak mijn product
met deadlines
zenden
ontvangt van collega’s en zendt naar team
kennis
ontvangt de kennis
41. 41Library Learning Centre - educate – innovate - create
persona 3.
ik ben verplaatsbaar
nee
ik maak mijn product
alleen
mijn product is
soms hetzelfde, soms anders
het proces is
voorspelbaar
ik maak mijn product
met beperkingen van fysieke locatie
zenden
naar klanten
kennis
ontvangt de kennis
51. 51Library Learning Centre - educate – innovate - create
http://www.flickr.com/photos/mhall209/2093970057
the “Summer tent”
all staff are welcome
in the Library to
work, meet each
other and take
workshops
workshops:
• straatjutten
• stop having meetings
• getting things done
asking
students what
their ideal
study space is
52. 52Library Learning Centre - educate – innovate - create
living campus: 5 areas of focus
flexible attractive (in-outside) available & accessible
meeting point good facilities
give people
ownership,
allow
alternatives
diversity
Is it safe?
Clean?
Intimacy?
Anything to do?
Daylight?
May I, can I?
Is it open?
Can I get there
easiliy?
Who will I
meet? Is this
chill & hip?
ICT
sanitary
electricity
all ok?
53. 53Library Learning Centre - educate – innovate - create
http://www.flickr.com/photos/guido_otero/5058927510
Living Campus
“camping guide”
place to relax
ultimate silent
study space
projectroom
place to work
with colleagues
nice chairs and
good coffee
54. 54Library Learning Centre - educate – innovate - create
http://www.flickr.com/photos/bobvanvliet/2839050383
Living Campus
getting there
• cooperation / co-creation with other TU Delft services
• working in right order: from strategy to tactics to operations
• guided by “social innovation”
55. 55Library Learning Centre - educate – innovate - create
TU Delft Library
educate – innovate - create
facebook.com/tudelftlibrary
twitter.com/tudelftlibrary
Editor's Notes
FILMPJE MARINA
MobilityWorking together of working isolatedcreative – more the same – like a process / unique or predicableIndependent from timeIndependent from placeIn communication – talking or hearingIn knowledge – bringing or collection
Is this the behaviour you want – does it fit the vision about work that you have
