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Mountain
               news
Sheryl Rebisz
Mountain Broadcasting Group
Cell: (406) 544-2977                                                   February 2012
Email: sherylr@mtnbdc.com
www.moclub.com


                                      Saint Valentine's Day, commonly
                                      shortened to Valentine's Day is a
                                      holiday observed on February 14
                                      honoring one or more early Christian
                                      martyrs named Saint Valentine. It is
                                      traditionally a day on which lovers
                                      express their love for each other by
                                      presenting flowers, offering confectionery
                                      and sending greeting cards (known as
                                      "valentines"). The day first became
                                      associated with romantic love in the
                                      circle of Geoffrey Chaucer in the High
                                      Middle Ages, when the tradition of courtly
                                      love flourished. It was first established by
                                      Pope Gelasius I in 496 AD, and was
                                      later deleted from the General Roman
The rose is red, the violet's blue,
                                      Calendar of saints in 1969 by Pope Paul
The honey's sweet, and so are you.    VI. Modern Valentine's Day symbols
Thou art my love and I am thine;      include the heart-shaped outline, doves,
I drew thee to my Valentine:          and the figure of the winged Cupid. Since
The lot was cast and then I drew,     the 19th century, handwritten valentines
And Fortune said it shou'd be you.    have given way to mass-produced
                                      greeting cards.
Mountain
                                                             news

 Advertising Seeds
Written by: Slideble

“Ads must have a goal to achieve. The structure of the
ad and the channel of distribution determine the
content of the ad.” @Ali Anani

Beautifully explained and very well thought over
presentation from a dear friend Ali Anani that explores       Focus on Business
the use of the metaphor of plant seeds dispersal to
disperse ads in emulative ways. In other words, a
seed with the appropriate purpose structure, when
planted in the right type of land (channel) is what
yields the fruit; it was intended to produce.

Put otherwise, ads can start with great intentions,
however, when planted on the wrong land (channel),
may not produce the intended result, as pointed by the
parable of sower – wherein – a sower disperses seed
on various channels – first on the road side, then on           Visit Valley Drug. If they
rocky ground, then among thorns, and the seed was                don’t have it you don’t
lost; but when the seed fell on good land, it grew up
and yielded thirty, sixty, and a hundredfold.                       need it! 777-5591
                 …………………….


Here is how I (@CharlesPrabakar) relate the parable
of sower to your thoughts – the sower sows the
purpose seed called ad…

• The seed falling on the roadside represent those
who hear the “ad” but dismiss it right away.
• The seed falling on the rocks represent those who
hear the “ad”, but only accept it shallowly because it
does not meet all of their needs and wants.
• The seed falling on thorns represent those who hear
the ad, and take it to heart, but because of competing       Plant the Seeds! And Grow
priorities don’t act on it.
• The seed falling on good soil represent those who           Like seeds, ideas and content need
hear the ad, and truly act on it, causing it to bear fruit   appropriate vehicles and environment
i.e. result in a sale! @CharlesPrabakar
                                                                for them to flourish and prosper.
Mountain
                                                             news

           7 reasons why deals don't close
We've all been there.
You've tried everything you can think of. You've made your best offer and then some. This time, no matter
how hard you try, you just can't seem to get the client to sign on the dotted line. Regardless of the industry
you work in, the ability to close the deal is crucial to the success of any sales person. Over the years, I've
identified 7 key reasons why sales opportunities simply won't close - and outlined a few strategies to help
you negotiate your way through them, and get that all-important sign-off.

Reason #1: A lack of trust.
If the prospect doesn't trust you, odds are, they won't buy from you. Yes, I know - we've all seen companies
buy from sales people they don't trust. Maybe you've even done this yourself from time to time. Think about
this statistic: in 98% of cases where a sale is transacted in a low or no trust relationship, the client will never
place another order. Instead, they shop around for the next best deal whenever they need to reorder.
In high trust relationships, the exact opposite is true. On average, 100% of clients in high trust relationships
reorder without even considering another option. As we all know, repeat orders are the single most effective
way to decrease transaction time and increase profits. In short, building trust is critical to successful selling.
So at every step of the sales process, ask yourself: "is what I'm doing right now eroding trust, or is it
enhancing or building trust with my prospects?"

Reason #2: No sense of urgency.
Business decision makers have many irons in the fire and many problems to solve.
The bigger the fish you're trying to land, the more fish they themselves are trying to fry. The problem you're
offering to solve may be the most important thing in the world to you. To your prospect, it may be just one of
many priorities clamoring for attention in their inbox. To make matters worse, today, your competition may
not even be Company XYZ down the block. If you're selling promotional products, for example, your
competition could be a business decision to spend the money on new laptops, an increased head count or a
renovated cafeteria instead of going to the trade show where they were going to need all those new
promotional products in the first place. As competition increases, so does the list of business priorities we
compete against. To close a deal successfully, you must ensure that the problem you're trying to help solve
is your client's top priority. When other problems and solutions are deemed to be more important, your
opportunity to sell diminishes. Is your product or service your prospect's top priority? If not, what can you do
to move it higher on their list?

Reason #3: The cure is more painful than the disease.
Prospects like consistency and efficiency. If switching to your solution seems like it might be more difficult or
expensive than not solving the problem, then you probably aren't going to make the sale. Make sure you're
as easy as possible to deal with from the customer's perspective. Ask your current customers what doing
business with you is like, and what you could do differently every day to be more customer friendly.

Cont….
Mountain
                                                          news

Reason # 4: No money.
There are really two potential problems here. Either the client really can't afford the purchase, or you're not
talking to a true decision maker. Ninety-nine times out of a hundred, it's the latter.
Senior level decision makers (at the VP level and above) can find the money to purchase your solution if
they're convinced they need it. Middle level managers can only spend what they've already been allocated.
If your prospect tells you that they have "no money," ask yourself honestly if you're selling high enough up the
decision-making food chain. If you haven't yet approached the client, call high. You should always be selling
at the VP level or above anyway.

Reason #5: No power.
To me, this is the biggie. It's also probably the most common problem for sales people in an active buying
cycle. Put simply, in far too many cases, we're not selling to the people who can buy. Most sales people
work with spend most of their time selling to people who can only recommend. Recommenders are fine,
they're just not buyers. Before you invest too much time or energy, make sure the person you're dealing with
actually has the power to sign the check, spend the money and implement the solution.

Reason #6: There's a better alternative.
Another solution is preferred over yours. How can this be, you ask?
As often as not, it's because a senior level decision maker (one that you are not talking to) has developed a
high trust relationship with your competition. Notice a trend here?

Reason #7: No interest.
You've either failed to align what the buyer really wants with what you have to offer OR you're trying to sell to
a prospect who doesn't really have a need. Remember, not everyone is a fit for your solution, and vice versa.

What's really behind "No!"
You may have noticed that all seven of these reasons why a deal won't close fall into three fairly well defined
categories: political (are you building relationships with the right decision makers); financial (do they have
money they want to spend on a solution like yours); and technical (are you the right fit for their needs).
Of these three categories, politics is far and away the most important. Many decision makers purchase
expensive or technically inferior products because they have a high trust relationship with the sales person. If
you're not building a relationship with a senior level decision maker, there's a good chance your competition
is. I'm sure you can think of examples in your own business where prospects have said that you were great,
your product and price were the best fit, but they decided to go with someone else anyway. Why? Because
another sales professional outsold you by building a stronger relationship at a higher level.
Many sales people complain to me that their clients are only interested in price, or that they sell to
government and therefore it is impossible to build a high level high trust relationship. Both of these cries are
simply untrue. Government proposals always state that the lowest price doesn't necessarily win the business.
In fact, I once lost a sale even though my price was $3 million dollars lower than that of the competition
because, at the end of the day, the competition had a very high trust relationship with the head of the agency,
and we did not. You don't have to be the cheapest product or even the best fit to win the business. You just
need to make sure you're the one the right decision maker trusts most. Colleen Francis, Sales Expert, is
Founder and President of Engage Selling Solutions (www.EngageSelling.com,). Armed with skills developed
from years of experience, Colleen helps clients realize immediate results, achieve lasting success and
permanently raise their bottom line.

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2012 February Neswletter

  • 1. Mountain news Sheryl Rebisz Mountain Broadcasting Group Cell: (406) 544-2977 February 2012 Email: sherylr@mtnbdc.com www.moclub.com Saint Valentine's Day, commonly shortened to Valentine's Day is a holiday observed on February 14 honoring one or more early Christian martyrs named Saint Valentine. It is traditionally a day on which lovers express their love for each other by presenting flowers, offering confectionery and sending greeting cards (known as "valentines"). The day first became associated with romantic love in the circle of Geoffrey Chaucer in the High Middle Ages, when the tradition of courtly love flourished. It was first established by Pope Gelasius I in 496 AD, and was later deleted from the General Roman The rose is red, the violet's blue, Calendar of saints in 1969 by Pope Paul The honey's sweet, and so are you. VI. Modern Valentine's Day symbols Thou art my love and I am thine; include the heart-shaped outline, doves, I drew thee to my Valentine: and the figure of the winged Cupid. Since The lot was cast and then I drew, the 19th century, handwritten valentines And Fortune said it shou'd be you. have given way to mass-produced greeting cards.
  • 2. Mountain news Advertising Seeds Written by: Slideble “Ads must have a goal to achieve. The structure of the ad and the channel of distribution determine the content of the ad.” @Ali Anani Beautifully explained and very well thought over presentation from a dear friend Ali Anani that explores Focus on Business the use of the metaphor of plant seeds dispersal to disperse ads in emulative ways. In other words, a seed with the appropriate purpose structure, when planted in the right type of land (channel) is what yields the fruit; it was intended to produce. Put otherwise, ads can start with great intentions, however, when planted on the wrong land (channel), may not produce the intended result, as pointed by the parable of sower – wherein – a sower disperses seed on various channels – first on the road side, then on Visit Valley Drug. If they rocky ground, then among thorns, and the seed was don’t have it you don’t lost; but when the seed fell on good land, it grew up and yielded thirty, sixty, and a hundredfold. need it! 777-5591 ……………………. Here is how I (@CharlesPrabakar) relate the parable of sower to your thoughts – the sower sows the purpose seed called ad… • The seed falling on the roadside represent those who hear the “ad” but dismiss it right away. • The seed falling on the rocks represent those who hear the “ad”, but only accept it shallowly because it does not meet all of their needs and wants. • The seed falling on thorns represent those who hear the ad, and take it to heart, but because of competing Plant the Seeds! And Grow priorities don’t act on it. • The seed falling on good soil represent those who Like seeds, ideas and content need hear the ad, and truly act on it, causing it to bear fruit appropriate vehicles and environment i.e. result in a sale! @CharlesPrabakar for them to flourish and prosper.
  • 3. Mountain news 7 reasons why deals don't close We've all been there. You've tried everything you can think of. You've made your best offer and then some. This time, no matter how hard you try, you just can't seem to get the client to sign on the dotted line. Regardless of the industry you work in, the ability to close the deal is crucial to the success of any sales person. Over the years, I've identified 7 key reasons why sales opportunities simply won't close - and outlined a few strategies to help you negotiate your way through them, and get that all-important sign-off. Reason #1: A lack of trust. If the prospect doesn't trust you, odds are, they won't buy from you. Yes, I know - we've all seen companies buy from sales people they don't trust. Maybe you've even done this yourself from time to time. Think about this statistic: in 98% of cases where a sale is transacted in a low or no trust relationship, the client will never place another order. Instead, they shop around for the next best deal whenever they need to reorder. In high trust relationships, the exact opposite is true. On average, 100% of clients in high trust relationships reorder without even considering another option. As we all know, repeat orders are the single most effective way to decrease transaction time and increase profits. In short, building trust is critical to successful selling. So at every step of the sales process, ask yourself: "is what I'm doing right now eroding trust, or is it enhancing or building trust with my prospects?" Reason #2: No sense of urgency. Business decision makers have many irons in the fire and many problems to solve. The bigger the fish you're trying to land, the more fish they themselves are trying to fry. The problem you're offering to solve may be the most important thing in the world to you. To your prospect, it may be just one of many priorities clamoring for attention in their inbox. To make matters worse, today, your competition may not even be Company XYZ down the block. If you're selling promotional products, for example, your competition could be a business decision to spend the money on new laptops, an increased head count or a renovated cafeteria instead of going to the trade show where they were going to need all those new promotional products in the first place. As competition increases, so does the list of business priorities we compete against. To close a deal successfully, you must ensure that the problem you're trying to help solve is your client's top priority. When other problems and solutions are deemed to be more important, your opportunity to sell diminishes. Is your product or service your prospect's top priority? If not, what can you do to move it higher on their list? Reason #3: The cure is more painful than the disease. Prospects like consistency and efficiency. If switching to your solution seems like it might be more difficult or expensive than not solving the problem, then you probably aren't going to make the sale. Make sure you're as easy as possible to deal with from the customer's perspective. Ask your current customers what doing business with you is like, and what you could do differently every day to be more customer friendly. Cont….
  • 4. Mountain news Reason # 4: No money. There are really two potential problems here. Either the client really can't afford the purchase, or you're not talking to a true decision maker. Ninety-nine times out of a hundred, it's the latter. Senior level decision makers (at the VP level and above) can find the money to purchase your solution if they're convinced they need it. Middle level managers can only spend what they've already been allocated. If your prospect tells you that they have "no money," ask yourself honestly if you're selling high enough up the decision-making food chain. If you haven't yet approached the client, call high. You should always be selling at the VP level or above anyway. Reason #5: No power. To me, this is the biggie. It's also probably the most common problem for sales people in an active buying cycle. Put simply, in far too many cases, we're not selling to the people who can buy. Most sales people work with spend most of their time selling to people who can only recommend. Recommenders are fine, they're just not buyers. Before you invest too much time or energy, make sure the person you're dealing with actually has the power to sign the check, spend the money and implement the solution. Reason #6: There's a better alternative. Another solution is preferred over yours. How can this be, you ask? As often as not, it's because a senior level decision maker (one that you are not talking to) has developed a high trust relationship with your competition. Notice a trend here? Reason #7: No interest. You've either failed to align what the buyer really wants with what you have to offer OR you're trying to sell to a prospect who doesn't really have a need. Remember, not everyone is a fit for your solution, and vice versa. What's really behind "No!" You may have noticed that all seven of these reasons why a deal won't close fall into three fairly well defined categories: political (are you building relationships with the right decision makers); financial (do they have money they want to spend on a solution like yours); and technical (are you the right fit for their needs). Of these three categories, politics is far and away the most important. Many decision makers purchase expensive or technically inferior products because they have a high trust relationship with the sales person. If you're not building a relationship with a senior level decision maker, there's a good chance your competition is. I'm sure you can think of examples in your own business where prospects have said that you were great, your product and price were the best fit, but they decided to go with someone else anyway. Why? Because another sales professional outsold you by building a stronger relationship at a higher level. Many sales people complain to me that their clients are only interested in price, or that they sell to government and therefore it is impossible to build a high level high trust relationship. Both of these cries are simply untrue. Government proposals always state that the lowest price doesn't necessarily win the business. In fact, I once lost a sale even though my price was $3 million dollars lower than that of the competition because, at the end of the day, the competition had a very high trust relationship with the head of the agency, and we did not. You don't have to be the cheapest product or even the best fit to win the business. You just need to make sure you're the one the right decision maker trusts most. Colleen Francis, Sales Expert, is Founder and President of Engage Selling Solutions (www.EngageSelling.com,). Armed with skills developed from years of experience, Colleen helps clients realize immediate results, achieve lasting success and permanently raise their bottom line.