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San Francisco United States
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monstro.com/
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Apresentações
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Customer Service is the New Marketing (Web2Expo)
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•
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Be Like the Internet - 8 steps to success in a post 2.0 world
Thor
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Community Marketing: Your Customers in Charge
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•
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Top 10 lies of Entrepreneurs
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How we build Vox
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•
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Massively multiplayer object sharing (Web 2.0 open 2008)
Rashmi Sinha
•
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Making Money Blogging
Matt Haughey
•
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Data Driven Design: Using Web Analytics to Improve Information Architectures
Andrea Wiggins
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Creating Alternate Realities (or, Hacking Happiness!)
Jane McGonigal
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Are Agile Projects Doomed to Half-Baked Design?
theinfonaut
•
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Waterfall Bad, Washing Machine Good (Where does IA fit in the Design Process)
leisa reichelt
•
Há 17 anos
Personal Information
Organização/Local de trabalho
San Francisco United States
Cargo
President
Site
monstro.com/
Sobre
Excels at hand-to-hand combat.
Marcadores
network
work
customer
satisfaction
get
customer experience
marketing
obama
edge
competencies
core
customer service
customers
service
entrepreneur
execution
opportunity
drive
webinar
startup
web internet network future quebec
startup startups entrepreneur entrepreneurship vc
innovation
entrepreneurship
startups
organizations
entprepreneur
get satisfaction
online community
social media
support
social
e20
mxconference
org structure
org
adaptive path
ap
mxconf
mx
relationships
customer relationships
experience
banff
canux
user experience
engagement
zappos
community
drupal
tools
keynote
Ver mais