1. Monalisha Mohanty
E-Mail: Monalisa.mohanty84@gmail.com Mobile: +91-8553476728/9590943306
Professional Summary
MBA from Utkal University, Odisha with around 6 years of experience in People Management, Quality Management, Project
Management, Social Media Research, Secondary Research, & Recruitment.
Academia
PGDM(Personnel Management & Industrial Relations) 2009, Utkal University, Odisha.
Bachelor in Arts (Psychology) 2007, Ravenshaw University – Odisha
Class X (ICSE) 2002, SCB Medical Public School - Odisha
Experience Chronology (68 months)
June, 2012 till 12th Feb, 2016: Team Coordinator (Team Lead – Brickwork India Pvt Ltd. GMI – General
Mills, USA)
Major Assignments/Job Description:
 A Team Coordinator’s role is to govern and manage different aspects of assigned Team’s (REA - Remote
Executive Assistants) day to day work and put robust controls in place to minimize errors, improve quality and
productivity in turn increasing the opportunities of acquiring more business to the process.
 These responsibilities include but are not limited to the following:
• Directly responsible for meeting the business goals/SLA’s of the assigned delivery team.
• Manage the team, motivation, performance levels and leverage on their capabilities to drive business,
client satisfaction and productivity, enforcing the operational goals, policies and procedures.
 These tasks have been broadly categorised into the following roles and responsibilities:
Serial No. Work Type
1 SLA Metrics
2 Project Management
3 Quality Management
4 People Management
5 Client Ownership
6 KPI/KPA Creation/Modification
7 Documentation & MIS Reporting
8 Organisational and Team Initiatives
9 Capacity Planning
10 Compliance
A detailed standard document is enclosed for ease of reference and to provide complete details of a Team
Coordinators job description.

2. Roles &
Responsibilities – Standard Document.doc
Additional Assignments as a Team Coordinator:
 Assessing quality and accuracy in process transactions
 Compliance with the client governance requirements
 Check for any possible loopholes in the process flow and suggest improvements
 Act as subject matter expert
 Risk Assessment
July, 2010 to Jan, 2012: Academic Coordinator (Webcom Associates Pvt. Ltd. Client: Sikkim Manipal
University, Institute of Management and Technology)
Major Assignments/Job Description:
 Handled responsibilities of directing, managing and leading administrative staff which includes the office of
student services, academic support, financial and administrative functions.
 Actively participate as a member on various committees in the development of academic calendar, curricular
requirements and enrolment management.
 Provided direction to staff in the development and execution of comprehensive marketing plan with the goal
of increasing student recruitment and retention.
 Perform the tasks of assisting with the strategic deployment of human and financial resources.
 Responsible for supervising staff and directing their work as appropriate and providing opportunities for
growth and professional development.
 Responsible for providing academic support, advising and registration services for students
 Coordinate study hall, monitor attendance and prepare students performance reports
 Perform responsibilities of monitoring student academic progress through contact with faculty and meetings
with the students and progress report data
 Assist academic administrator in developing and implementing appropriate academic intervention strategies
 Handle the tasks of providing support to the teaching and management staff on various projects
 Prepare the following categories of reports
• Attendance Daily Report.
• Sessions Completion Report.
• Students Attendance Report once in a week.
• Visiting Faculty of each month.
• Internal case study marks.
• Case Study Presentation Marks.
• Program Execution Records.
• Daily Marketing Trackers.
Jan, 2010 to June, 2010: HR Recruiter (Udaya Solutions Pvt. Ltd. Client: Ortel and Jindal group)
Major Assignments/Job Description:
 Partner with hiring managers to understand the skills and background required for each opportunity and
provide expert advice and coaching to hiring managers throughout the recruitment process.
 Utilize knowledge of multiple recruiting sources such as Naukri and other third party vendors and execute
various recruiting strategies.

3.  Develop strong client and candidate relationships and maintain communication with both.
 Source, screen, evaluate and select candidates through a structured recruitment process designed to obtain
the best candidates. Inform applicants of job duties and responsibilities, compensation and benefits, work
schedules and working conditions, company policies, promotional opportunities and other related information
 Generate qualified candidates through cost-effective efforts (i.e., alternative sourcing). Utilize a resume
database for sourcing and tracking of all candidates.
 Handle volume recruiting in a fast paced, (un) structured environment, adhering to strict deadlines
 Background Vetting on need
Laurels & Awards:
 Recipient of “Star Performer” awards
 Recipient of multiple “Best Cluster of the month” awards
 Recipient of multiple “Best Cluster of the Quarter” awards
Extracurricular activities:
 Pencil Sketching
 Cooking
 Listening to Music
 Dancing (Professional Odissi)
Technical Environment:
 Diploma in Computer Application (3 Months Course)
 MS Office Suite except Project and Visio
 Microsoft Outlook
Personal Details
Date of Birth : 4th
Aug’ 1986
Marital Status : Single
Father’s Name : Mr D N Mohanty.
Mailing Address : # 977, 12th
A Cross, JP Nagar 1st
Phase, Bangalore – 560078.
Languages Known : English, Hindi and Oriya.
References : Available upon request.