Enviar pesquisa
Carregar
Funnel experiment
•
Transferir como PPT, PDF
•
0 gostou
•
554 visualizações
Mohit Singla
Seguir
Denunciar
Compartilhar
Denunciar
Compartilhar
1 de 7
Baixar agora
Recomendados
Healthcare leaders often make bad decisions due to a lack of statistical understanding. This session will remind attendees that simple comparisons of two data points or comparisons to goals and targets can be misleading. Control charts allow us to better validate project success and make better ongoing management decisions. It’s far too easy for improvement facilitators to draw incorrect conclusions about the success of their Lean event or Six Sigma project if they are simply comparing before and after performance. Likewise, healthcare leaders make bad decisions when they are likewise comparing two data points (today versus a previous month or year or today versus a target). Basic Statistical Process Control (SPC) methods, like control charts, are a simple and proven alternative. Key Learning Objectives 1) Understand some of the common pitfalls in the creation and use of performance measures in various healthcare settings 2) See statistical chart analysis methods that allow for the best management decision making, such as knowing if we are improving and if a "bad day" requires investigation or if it is merely "noise" in the system's performance 3) Connect key principles of Lean management and the Deming philosophy into modern KPI and metrics management By the end of this session attendees will 1) Understand the importance of "control charts" for management decision making 2) Be able to create and interpret a basic management control chart 3) Know of other resources for more learning Mark Graban is author of the Shingo-Award winning book "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement." Mark is also co-author, with Joe Swartz, of "Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements" (also a Shingo recipient) and "The Executive Guide to Healthcare Kaizen." He serves as a consultant to healthcare organizations through his company, Constancy, Inc and is also the Chief Improvement Officer of the technology company KaiNexus. Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program. Mark and his wife live in San Antonio, Texas.
Mark Graban SHS 2014: Two Data Points Are Not a Trend: Using SPC to Manage Be...
Mark Graban SHS 2014: Two Data Points Are Not a Trend: Using SPC to Manage Be...
Mark Graban
Work vs. prison
Work vs. prison
Mohit Singla
Word of mouth
Word of mouth
Mohit Singla
Why the moon
Why the moon
Mohit Singla
What if
What if
Mohit Singla
Vision mission
Vision mission
Mohit Singla
Value of food
Value of food
Mohit Singla
Universe
Universe
Mohit Singla
Recomendados
Healthcare leaders often make bad decisions due to a lack of statistical understanding. This session will remind attendees that simple comparisons of two data points or comparisons to goals and targets can be misleading. Control charts allow us to better validate project success and make better ongoing management decisions. It’s far too easy for improvement facilitators to draw incorrect conclusions about the success of their Lean event or Six Sigma project if they are simply comparing before and after performance. Likewise, healthcare leaders make bad decisions when they are likewise comparing two data points (today versus a previous month or year or today versus a target). Basic Statistical Process Control (SPC) methods, like control charts, are a simple and proven alternative. Key Learning Objectives 1) Understand some of the common pitfalls in the creation and use of performance measures in various healthcare settings 2) See statistical chart analysis methods that allow for the best management decision making, such as knowing if we are improving and if a "bad day" requires investigation or if it is merely "noise" in the system's performance 3) Connect key principles of Lean management and the Deming philosophy into modern KPI and metrics management By the end of this session attendees will 1) Understand the importance of "control charts" for management decision making 2) Be able to create and interpret a basic management control chart 3) Know of other resources for more learning Mark Graban is author of the Shingo-Award winning book "Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement." Mark is also co-author, with Joe Swartz, of "Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements" (also a Shingo recipient) and "The Executive Guide to Healthcare Kaizen." He serves as a consultant to healthcare organizations through his company, Constancy, Inc and is also the Chief Improvement Officer of the technology company KaiNexus. Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program. Mark and his wife live in San Antonio, Texas.
Mark Graban SHS 2014: Two Data Points Are Not a Trend: Using SPC to Manage Be...
Mark Graban SHS 2014: Two Data Points Are Not a Trend: Using SPC to Manage Be...
Mark Graban
Work vs. prison
Work vs. prison
Mohit Singla
Word of mouth
Word of mouth
Mohit Singla
Why the moon
Why the moon
Mohit Singla
What if
What if
Mohit Singla
Vision mission
Vision mission
Mohit Singla
Value of food
Value of food
Mohit Singla
Universe
Universe
Mohit Singla
Trust
Trust
Mohit Singla
Total productivity maintenance technique
Total productivity maintenance technique
Mohit Singla
Time management
Time management
Mohit Singla
Three shakti’s
Three shakti’s
Mohit Singla
The toyota way 14 mgmt principles
The toyota way 14 mgmt principles
Mohit Singla
The salary theorem
The salary theorem
Mohit Singla
The partition of india
The partition of india
Mohit Singla
The one minute manager
The one minute manager
Mohit Singla
The lost mumbai
The lost mumbai
Mohit Singla
The goal is zero defects
The goal is zero defects
Mohit Singla
The glass evaluation
The glass evaluation
Mohit Singla
The future of marketing & advertising
The future of marketing & advertising
Mohit Singla
The digestive system
The digestive system
Mohit Singla
The art of being well
The art of being well
Mohit Singla
The 90 10 principle
The 90 10 principle
Mohit Singla
The 7 habits of highly effective people
The 7 habits of highly effective people
Mohit Singla
Ten ways to get rich
Ten ways to get rich
Mohit Singla
Ten commandments of time
Ten commandments of time
Mohit Singla
Team stages
Team stages
Mohit Singla
Taguchi quality guru
Taguchi quality guru
Mohit Singla
Mais conteúdo relacionado
Mais de Mohit Singla
Trust
Trust
Mohit Singla
Total productivity maintenance technique
Total productivity maintenance technique
Mohit Singla
Time management
Time management
Mohit Singla
Three shakti’s
Three shakti’s
Mohit Singla
The toyota way 14 mgmt principles
The toyota way 14 mgmt principles
Mohit Singla
The salary theorem
The salary theorem
Mohit Singla
The partition of india
The partition of india
Mohit Singla
The one minute manager
The one minute manager
Mohit Singla
The lost mumbai
The lost mumbai
Mohit Singla
The goal is zero defects
The goal is zero defects
Mohit Singla
The glass evaluation
The glass evaluation
Mohit Singla
The future of marketing & advertising
The future of marketing & advertising
Mohit Singla
The digestive system
The digestive system
Mohit Singla
The art of being well
The art of being well
Mohit Singla
The 90 10 principle
The 90 10 principle
Mohit Singla
The 7 habits of highly effective people
The 7 habits of highly effective people
Mohit Singla
Ten ways to get rich
Ten ways to get rich
Mohit Singla
Ten commandments of time
Ten commandments of time
Mohit Singla
Team stages
Team stages
Mohit Singla
Taguchi quality guru
Taguchi quality guru
Mohit Singla
Mais de Mohit Singla
(20)
Trust
Trust
Total productivity maintenance technique
Total productivity maintenance technique
Time management
Time management
Three shakti’s
Three shakti’s
The toyota way 14 mgmt principles
The toyota way 14 mgmt principles
The salary theorem
The salary theorem
The partition of india
The partition of india
The one minute manager
The one minute manager
The lost mumbai
The lost mumbai
The goal is zero defects
The goal is zero defects
The glass evaluation
The glass evaluation
The future of marketing & advertising
The future of marketing & advertising
The digestive system
The digestive system
The art of being well
The art of being well
The 90 10 principle
The 90 10 principle
The 7 habits of highly effective people
The 7 habits of highly effective people
Ten ways to get rich
Ten ways to get rich
Ten commandments of time
Ten commandments of time
Team stages
Team stages
Taguchi quality guru
Taguchi quality guru
Baixar agora
