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Negotiations for Conflict Management

Learn how to prepare and conduct negotiations!
Learn from the masters:
Getting to Yes, Fischer and Ury
Getting More, Stuart Diamond

#WikiCourses
https://wikicourses.wikispaces.com/Topic+Negotiations+for+Conflict+Management

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Negotiations for Conflict Management

  1. 1. NNNNeeggoottiiiiaattiiiioonnss ffffoorr CCCCoonnfffflllliiiicctt MMMaannaaggeemmeennttt Mohammad Tawfik Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  2. 2. Principles for Win- Win Negotiations Roger Fisher and William Ury Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  3. 3. SSeparatte peoplle ffrom tthhe probbllem Focus events behaviors rather than the Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com on or parties involved.
  4. 4. FFocus on iintterestts, nott posiittiions DDoo nnoott ttaakkee aa ppoossiittiioonn aanndd ddeeffeenndd iitt oorr bbuutt ttoo ffooccuuss oonn tthhee iinntteerreesstt bbeehhiinndd tthhee ppoossiittiioonn bbaarrggaaiinn ffoorr iitt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  5. 5. GGeneratte opttiions ffor muttuall gaiin BBrraaiinnssttoorrmm ffoorr ooppttiioonnss kkeeeeppiinngg iinn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses mmuullttiippllee ooppttiioonnss,, http://WikiCourses.WikiSpaces.com mmiinndd tthhee ggooaall ooff mmuuttuuaall ggaaiinn
  6. 6. TThhe chhoiice off obbjjecttiive criitteriia Try to Negotiations for Conflict Management Mohammad Tawfik identify measurable ways to http://assess the #WikiCourses.value WikiCourses WikiSpaces.of com the suggestions
  7. 7. IIddenttiiffy your BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik Best Alternative to Negotiated Ahtgtp:/r/WeikieComursees.#WnikitSpaces.WikiCourses com
  8. 8. Getting More SSttuuaarrtt DDiiaammoonndd Crown Publishing Group, 2012 ISBN: 0307716902 Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  9. 9. The Twelve Strateggies Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  10. 10. Goals are paramount Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  11. 11. It's about them! Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  12. 12. Make emotional payments Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  13. 13. Every situation is different Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  14. 14. Incremental is best Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  15. 15. Trade things you value unequally Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  16. 16. FFiinndd tthheeiirr standards Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  17. 17. Be transparent and constructive - not manipulative Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  18. 18. Always communicate - Frame the vision Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  19. 19. Find the real problem and make it an opportunity Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  20. 20. Embrace differences Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  21. 21. Prepare Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  22. 22. PPPPrrrreeeeppppaaaarrrriiiinnnngggg ffffoooorrrr NNNNeeeeggggoooottttiiiiaaaattttiiiioooonnnn Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  23. 23. CConddiittiions off NNegottiiattiion You are willing Other Party is and Able to Negotiate willing and Able to Negotiate Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  24. 24. SStteepp 11 Define the conflict issue (What and Why) Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  25. 25. SStteepp 22 Identify and evaluate your goals Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  26. 26. WWhhy ddo II wantt tto resollve tthhiis confflliictt?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  27. 27. WWhhatt iis a goodd resolluttiion ffor me?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  28. 28. HHooww iimmppoorrttaanntt iiss iitt ttoo mmee tthhaatt II rreeaacchh tthhiiss resolution? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  29. 29. HHow ddo II wantt tto bbe viiewedd bby tthhe otthher partty?? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  30. 30. HHooww ddooeess tthhiiss ssiittuuaattiioonn aaffffeecctt tthhee wwaayy II vviieeww myself? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  31. 31. SStteepp 33 Do you want to resolve the issue by negotiating? Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  32. 32. CConsiidder tthhe ddegree off iintterddependdence Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  33. 33. CCoonnssiiddeerr yyoouurr lleevveerraaggee The ability to influence the other side to move closer to one's negotiating position Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  34. 34. CConsiidder tthhe conttextt off tthhe pottenttiiall negottiiattiion Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  35. 35. CConsiidder tthhe natture off your rellattiionshhiip Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  36. 36. CConsiidder tthhe riiskks off iinttrodduciing tthhe iissue Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  37. 37. CConsiidder BBAATTNNAA Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  38. 38. SStteepp 44 Arrange a meeting with the other party Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  39. 39. Neggotiatingg Conflict Resolutions Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  40. 40. SStteepp 55 Conduct the meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  41. 41. SStteepp 66 Make a contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  42. 42. TThhe conttractt mustt bbe cllear Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  43. 43. TThhee ccoonnttrraacctt mmuusstt aaddddrreessss vvoolluunnttaarryy bbeehhaavviioorr from the present forward Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  44. 44. TThhe conttractt mustt bbe an unequiivocall agreementt Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  45. 45. SStteepp 77 Follow through on the contract Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  46. 46. PPaayy aatttteennttiioonn ttoo tthhee ootthheerr ppaarrttyy ccoommpplliiaannccee wwiitthh the agreement Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  47. 47. IIff tthhee ootthheerr ppaarrttyy iiss iinn ccoommpplliiaannccee,, yyoouu sshhoouulldd express your appreciation Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  48. 48. IIff tthhee ootthheerr ppaarrttyy iiss nnoott ffoolllloowwiinngg tthhee aaggrreeeemmeenntt,, you should arrange another meeting Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com
  49. 49. References 1. The art of Conflict Management, Michael Dues, the teaching Company 2. Getting More, Stuart Diamond, Crown Publishing Group, 2012 ISBN: 0307716902 3. Negotiation and the Anatomy of Conflict, Victoria Pynchon, J.D., LL.M ADR Services, Inc. Century City, California 4. Negotiation Skills & Conflict Handling, Ziaur Rahman, CEO, IITM 5. Organizational Behavior, Robbins, Judge, and Vohra, © 2011 Pearson Education,, Inc. ppublishingg as Prentice Hall 6. NEGOTIATION: The Art of Getting What You Want, MICHAEL SCHATZKI, Negotiations for Conflict Management Mohammad Tawfik #WikiCourses http://WikiCourses.WikiSpaces.com ,

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Learn how to prepare and conduct negotiations! Learn from the masters: Getting to Yes, Fischer and Ury Getting More, Stuart Diamond #WikiCourses https://wikicourses.wikispaces.com/Topic+Negotiations+for+Conflict+Management

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