47. Takeaway
• Recruiting • Processes
– Hire people you know – No one-size-fits-all
– Attitude first, skills second
– Hire slow, fire fast • Technologies
• Retaining – Stay focused
– Opportunities to grow – Stay open
– Reward excellence • KMS 2.0
– Good managers
– Expand outsourcing
– Pride
– Fun – Product development
47
48. finally {
Success or failure, it’s best if
you enjoy what has lead you to it
}