This document summarizes a panel discussion on controlling confidence and using cloud computing. It discusses how possessing data centers allows for more control while using cloud services requires placing more trust in external authorities. The panelists explore building confidence in cloud computing by determining what aspects of data and services users can control themselves and what they must trust external parties to handle, such as availability, reliability, and privacy. They conclude that trust in cloud computing will increase over time through continued adoption, as happened with online banking.
7. Eqentia is a powerful
Software-as-a-Service platform
delivering tailored, semantic-
based knowledge portals.
8. Eqentia is a powerful
Software-as-a-Service platform
delivering tailored, semantic-
based knowledge portals.
9.
10. What’s to trust/control in a cloud?
Access Reliability
Confidentiality
Availability
Privacy Manageability
Ownership
11. Building Confidence
What Can Control Need to Trust
Data Service Yes No Monitors Authorities
√
?
Ownership
√
?
Manageability
√
?
Access
√
?
Confidentiality
√
?
Reliability
√
?
Availability Availability
√
?
Privacy
12. Bottom Line
“Trust is extremely subjective – people
felt the same way about eCommerce and
online banking - that trust level seems to
have increased over time through
mainstream adoption; the same will happen
with Cloud Computing”