Most businesses open a Twitter account, peck out a couple of tweets, and then give up because they don’t understand it. The reality is that some businesses flourish on Twitter while others fail. Morriss, like most people, was extremely skeptical about Twitter’s place in the business world when he first heard of it more than two years ago. But after gaining an understanding of Twitter and its true business value, he became an avid Twitterer himself. In this session, Morriss will separate the myths from the reality, help you understand what the twittersphere is all about, and give you specific techniques for using it well once you dive in.