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ORIGINAL ARTICLE


The TNM Staging of Health Care Leadership
The Hayes Martin Lecture
Michael M. E. Johns, MD




I
        spent my entire clinical career taking care of patients with head and neck disease. And my pro-
        fessional identity is deeply tied to the origins of the American Head and Neck Society. I have at
        various times served on the council of the American Society for Head and Neck Surgery and
        have served as its treasurer and president. Perhaps most meaningful, I had the opportunity to
co-chair, with Eliot Strong, who then headed up the Society of Head and Neck Surgeons, the First
International Congress on Head and Neck Cancer. It was a terrific opportunity to work with members
of the Society of Head and Neck Surgeons, like Eliot Strong. The Congress went very well and Eliot
and I were asked to chair the Second International Congress. And I was president of the American
Society for Head and Neck Surgery during the third Congress. Those meetings went well, too, and we
were laying important foundation stones for the future.


                                      Looking at this society today, now a com-          cal science and practice of head and neck
                                      bination of these two great societies, I can       surgery—and also in our profession as a
                                      look back with some sense of having per-           whole. But I believe that our specialty pro-
                                      haps played a small part in helping forge          vides an advantage. Ours is an interpro-
                                      the real beginning of a truly collegial work-      fessional, multidisciplinary field. It in-
                                      ing relationship that culminated in a com-         volves several surgical disciplines, of
                                      bined and stronger organization. This was          course. But it also involves medical on-
                                      only done by virtue of the hard work of            cologists, radiation oncologists, pathol-
                                      many people since then, pulling together           ogy, nursing, speech and language pa-
                                      the skills and resources of these two or-          thologists, rehabilitation specialists, social
                                      ganizations. Now the leadership is from            workers, and other allied health profes-
                                      both societies. I congratulate you on this         sionals. I think this is one of our great
                                      accomplishment, which in the end serves            strengths as a specialty, and is one of the
                                      all of us, and our patients, in a far more         reasons that I was drawn to it. I think it
                                      satisfactory way. Paul Levine deserves great       gives us a leg up on the kind of leader-
                                      credit for his current role in continuing to       ship required in these challenging times.
                                      strengthen the society.                                  My clinical training and early men-
                                            I have chosen to talk about leader-          toring occurred at the University of Michi-
                                      ship. When I thought about the Hayes               gan in a relatively stable time in medi-
                                      Martin Lecture, I could not help but think         cine, by men of great learning and skill,
                                      above all that Hayes Martin was a leader,          but also of compassion and wisdom. They
                                      someone who helped not only to clini-              were clearly star-quality clinician-scien-
                                      cally and scientifically define the field of       tists. But that wasn’t all they were. Their
                                      head and neck surgery, but who went be-            star status came not just from their own
                                      yond that and worked to define and pro-            skills, but also from the fact that they
                                      mote the profession itself. He represents          worked easily in teams with other highly
                                      a quality of leadership that to me is some-        skilled people. They were open to new
                                      thing special.                                     ideas and new approaches. They were will-
                                            The second reason I want to talk             ing to delegate and to share responsibil-
                                      about leadership is that we are in a time          ity, though of course ultimate responsi-
                                      of tremendous change in both the clini-            bility for the patient usually rested with
                                                                                         them. And they were teachers. They taught
From Emory University, Woodruff Health Sciences Center, Atlanta, Ga. Dr Johns is         not just what they knew, but what more
editor of the ARCHIVES. The author has no relevant financial interest in this article.   you needed to know than what your own

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training alone could ever teach you. People like Walter
                                                                                          Clonal Assay of Head and Neck Tumor Cells
Work and Roger Boles. The same was true with my men-
tor and first chief, and our honored guest, Bob Cantrell.                 Self-renewal

When I moved to the University of Virginia, Bob was a                                                                                 Normal
                                                                                                                                      Squamous Cells
terrific mentor and became one of my closest friends,
                                                                                                Clonal                                Differentiated
which is even more special. And there have been many,                                         Expansion                               Progeny
many colleagues in both societies who I have been privi-                                                                              Tumor From
leged to work with and learn from. It is easy to see how,                  Stem Cell
                                                                                                                                      Normal Epithelium
in tumultuous times like these, leadership can be espe-                                     Differentiation
cially important to the next generation of head and neck
                                                                               Stemness
surgery professionals and, perhaps most important, to our
patients.
      In thinking about leadership, it occurred to me that          Figure 1. Clonal assay of head and neck tumor cells. Reprinted with
                                                                    permission from The Laryngoscope.1(p5)
the classic model of TNM staging can serve as a useful
metaphor for talking about the principles, stages, and com-
petencies of leadership.
      A brief review of some of my own early work in TNM                 • The “T” stage is where you are focused on your
staging of head and neck cancers can help introduce the             specialty and your professional and departmental re-
TNM staging of leadership.                                          sponsibilities.
      I worked on TNM staging back in the 1980s. As a                    • At the “N” stage, your responsibilities expand sig-
young surgeon and investigator, I was troubled by pa-               nificantly into peripheral nodes, perhaps as a depart-
tients with early-stage I or II squamous cell carcinomas,           ment chair, in professional leadership activities or as a
whose pathology reports would come back indicating that             dean.
the tumor was fully excised, and yet 6, 9, or 12 months                  • When you reach the “M” stage, your reach has
later, developed recurrent disease. These tumors were ob-           metastasized, whether AHC-wide or beyond. You have
viously more aggressive than others at that stage. It was           responsibilities and are having an impact far beyond where
apparent to me that we needed markers of the biological             you started, and often in ways that you would not have
behavior of these cancers. And we didn’t have them. While           been able to predict or control.
the staging model was a useful tool, it wasn’t sensitive                  Now, this may look pretty straightforward. But I can
enough.                                                             tell you that, just as with the original TNM staging, this
      I pursued the cell biology of head and neck can-              model turns out to require an equivalent set of “biologi-
cers, focusing on clonogenic assays as predictive of ac-            cal markers” and other tools—supplied by a growing team
tion. Figure 1 shows some results from that work.1                  of staff, collaborators, and colleagues!
      Although I was not able to pursue this as far as I
would have liked, the attempt itself was very important                                          THE T STAGE
for me. It taught me that I was going to have to reach
beyond my own expertise. It was going to require new                So I became chair of the Department of Otolaryngology–
knowledge and working with new people who were de-                  Head and Neck Surgery at Johns Hopkins. I was just start-
veloping new tools and markers—what, of course, we all              ing to manifest as an administrator, in other words, as what
know now as molecular biology and genetics.                         many might describe as an early-stage primary tumor!
      So, looking back, I can see that I was in my own “T”                It turns out that it takes a great deal of complex ac-
phase of development—or perhaps I was in situ at this               tivity just to manifest successfully at this “T” stage. I learned
point! But I was beginning to understand in a practical             that there were many problems to solve at the departmen-
way how significant progress for my patients (which af-             tal level, from understanding your role to finding and de-
ter all was the primary goal) was going to require apply-           veloping the resources necessary to be successful. You find
ing the leadership lessons from my training and taking              that your faculty members have a variety of issues, span-
real initiative to identify and work with others who could          ning resources, morale, ability, and motivation. You find
be helpful.                                                         that the systems you need to understand and operate your
      It was right about at this time that my life began to         department, like financial systems, billing, and so forth, are
take a fateful turn. While my interest in this research never       inadequate. You realize that it is your job to support and
waned, I had a calling to become a department chair. I              promote this group of people and to help provide the re-
entered into the pathology of administration!                       sources they need to succeed.
                                                                          You discover that, though the dean and other chairs
          TNM STAGING OF LEADERSHIP                                 and faculty flattered you and led you to believe you were
                                                                    God’s gift to the medical school, once the day or two of
It would be useful to review my model for the TNM stag-             your honeymoon is over, you have to wait in line be-
ing of leadership, as shown below.                                  hind the 25 other chairs who have pressing issues with
                                                                    the dean. And you had better not be asking for more space!
T (Primary): Specialty/departmental                                       It is only natural then, that as a “T” stage adminis-
N (Nodal): Schoolwide                                               trator, the reality becomes clear: either you develop mecha-
M (Metastatic): Academic health center (AHC), university-           nisms to extend your reach or you face the inevitability
  wide and beyond                                                   of being marginalized by more aggressive colleagues.


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When I arrived at Hopkins in the early 1980s, there
  Table 1. Essential TNM Stage Leadership Competencies                  were no facilities for outpatient surgery—and I knew this
                                                                        was going to be a challenge. But I wanted to do the best
         T stage                                                        thing for my patients. I began talking to patients about
            Listening
            Building mutual trust through integrity and respect
                                                                        simply doing same-day surgeries. I also talked to nurs-
            Transparency                                                ing and other staff. With cooperation from all of these
            Learning on the fly                                         quarters, I began commandeering rooms and perform-
            Organizational agility                                      ing outpatient procedures. After a couple of these, I re-
            Intellectual horsepower                                     alized the tremendous outcomes I was generating for my
            Negotiating                                                 patients in satisfaction, time, and costs. So I gathered cen-
            Walk-around management
            Inspiration, personal attention, and praise
                                                                        sus data, operating room schedules, and so forth, and did
            Recruiting                                                  some simple addition and then multiplication, and real-
         N stage                                                        ized that there would be multiples of these good out-
            Strategic planning                                          comes if more physicians were to do what I was doing.
            Implementation/resources planning                                 So I went to the chief executive officer of the hos-
            Action orientation                                          pital, Bob Heyssel, and explained this and showed him
            Business acumen
                                                                        my primitive calculations and the possible savings—
            Patience and composure
            Interpersonal savvy                                         and he was intrigued. Suddenly, I was chairing a com-
            Creativity                                                  mittee to create a same-day surgery suite in the Johns Hop-
            Ability to delegate                                         kins Hospital. We were lucky enough to get this in place
            Accountability                                              just before Medicare mandated it. Of course, at that point,
            The art of self-defense                                     I looked like a genius!
         M stage
                                                                              So after 2 years, my department was percolating along
            All the others, plus
            Compelling vision
                                                                        pretty well. I had recruited some very good people, and had
            Self-knowledge/ego management                               a good base of research in the department. In fact, I had
            Bringing right people to your leadership team               been recruiting some great young scientists out of Bert Vo-
                                                                        gelstein’s lab into our department. A great one, David Sidran-
                                                                        sky, did eventually join the department and has gone on
    What are these mechanisms or competencies                           to play a major role in molecularizing the field of head and
(Table 1)?                                                              neck surgery. I also managed to recruit a number of out-
                                                                        standing young clinician-scientists. And patient volumes
     1. Listening—I learned to listen to people who
                                                                        increased substantially. We had one of the largest and most
worked for me before responding.
                                                                        productive departments in the country.
     2. Building mutual trust through integrity and re-
                                                                              This experience in particular taught me that it was im-
spect.
                                                                        portant and rewarding to look at solving problems that the
     3. Transparency—It is vital that everyone under-
                                                                        larger institution could benefit from. But this wasn’t a theo-
stand where we were going, the decision-making pro-
                                                                        retical exercise for me. I came upon problems and issues
cess, finances, and so forth. I called in every faculty
                                                                        that needed solutions. I learned that being a team player
member and told them what and where I thought the
                                                                        wasn’t what many people seemed to think, which was to
department needed to be and asked each of them to
                                                                        keep your head down and don’t stir up issues or prob-
tell me how they were going to contribute to that.
                                                                        lems. Instead, I learned the value of taking on problems
They all came back with constructive and useful con-
                                                                        and bringing forward solutions that were a win for me and
tributions.
                                                                        my department as well as for the institution. Solutions to
     4. Learning on the fly.
                                                                        big problems had big results. Solving them could be a big
     5. Organizational agility.
                                                                        morale boost. The lessons here were not “Who moved my
     6. Intellectual horsepower.
                                                                        cheese?” but “How do we make more and better cheese?”
     7. Negotiating.
                                                                              And because of my success with the same-day sur-
     8. Walk-around management.
                                                                        gery suite, I suddenly found myself appointed associate
     9. The most important reward: inspiration, per-
                                                                        dean for faculty practice.
sonal attention, and praise.
                                                                              So, with respect to my TNM staging as a leader, I
     10. Recruiting. For instance, still committed to
                                                                        started as a typical “T” stage, hardworking department
finding solutions to the limitations of staging, I recog-
                                                                        chair, trying to do what was best for my department and
nized by that time that we needed a molecular biolo-
                                                                        me. But, being focused on the limitations of larger insti-
gist in the department. I began the recruitment of a
                                                                        tutional issues that limited my ability to do the best for
molecular oncologist, who was in Bert Volgelstein’s
                                                                        patients, I was driven to find new solutions that, it turned
lab, who did join the department and has gone on to
                                                                        out, would affect the larger organization. Unknowingly,
do critical work in molecularizing head and neck sur-
                                                                        I was moving solidly into “N” stage leadership.
gery.
      One problem I faced, in particular, provides a good                                      THE N STAGE
illustration of how one begins to grow from the “T” stage
in a way that your leadership becomes manifest beyond                   Then I was appointed dean. This was very different from
your prescribed boundaries.                                             any other challenge I had faced. I was now in charge of

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one of the most prestigious schools in the nation. There            of the medical school and faculty interests, just as my
were 1500 faculty, hundreds more students, internal and             counterparts were assertive of theirs. All of this was a dis-
external policies and regulations, and trustees. But my             traction from what should have been opportunities for
responsibilities did not end at the school boundaries.              transformational changes to take place.
There were local, state, and federal officials, and public                 Clearly, in my TNM model, I was metastatic. I was
and private sector organizations, all with interests, ad-           desperate to address and solve larger system problems
vice, and concerns. There were my peers at 124 other                that I was unable to address in that position. I could per-
medical schools. And on top of all of that, there was the           haps summarize this best by saying that as a surgeon, you
national crisis in health care spending and the health care         need to learn that a school of medicine isn’t like an op-
reform efforts being developed by the Clinton Adminis-              erating room. You can’t simply open up the patient, ex-
tration promising wholesale change in the organization              cise the problem, and close her up in the course of a couple
of health care. This was the first time that I began to ex-         of hours or a day. I had to learn process, bringing people
perience the sense that there was always a whole lot more           along. To let some wounds heal from the bottom up. This
going on, and a lot more problems to solve, than I had              also entailed learning to submerge your own ego so oth-
the resources or experience to address. Asked once to re-           ers can raise theirs up. This, too, was not an easy lesson.
flect on being a dean, I wrote, “Especially in times of                    My experience as a dean, as an “N” stage leader, led
change, it is very hard to find reliable rules or guidelines        me to conclude that there are several leadership charac-
for leadership.”2                                                   teristics and competencies that are essential to “N” stage
      It also became clear to me how easily a dean could            success. These are described in Table 1.
retreat into his or her dean’s office node and operate within              First, it is vital to have strategic planning and to plan
carefully protected boundaries, which were easy to erect.           in a way that can get a whole school and its many constitu-
Whenever a significant new problem arose, all you had               ents galvanized in a common direction. It is equally im-
to do was name a new assistant dean! That would so-                 portant to develop a plan on how the strategy will be imple-
lidify the boundary very nicely!                                    mented. There is nothing so demoralizing to an institution
      Well, I did name a few deans, but for the most part,          as to go through a months-long process of planning and
I did something else. What I did was to invite people to            buy-in and raising expectations, and then see nothing come
my office and encourage them to become a partner with               of it. An action orientation energizes people and creates more
me. I asked them for their perspective and expertise in             action. Incorporating a broad group of people into the strat-
whatever the issue was, whether to fix a system prob-               egy and planning process from many levels of the organi-
lem, chair a committee or head up a search, or establish            zation also engages as change agents people who must play
a new business or academic unit. And I spent a lot of time          critical roles in any successful plan’s implementation.3
traveling to meet and talk with a wide variety of people                   Also, when you are running an organization with a
whose perspective and friendship would be valuable.                 budget of hundreds of millions of dollars, you better know
      And I think it worked pretty well. We managed to              or learn about the business you are in. Pretenders won’t
completely revisit and re-create the medical school cur-            last.
riculum (before this became fashionable) in a very col-                    Patience and composure and interpersonal savvy are
legial and constructive process. We opened a fabulous               a must. If you get ruffled by every annoyance or affront,
new research building and moved to number one na-                   you will not perform well.
tionwide in research funding. We added new depart-                         Creativity is hard to describe precisely, but refers
ments and many new faculty. We also added new dimen-                to the capacity to find elegant and innovative solutions
sions to the School. For instance, we created an office of          to both traditional and new problems.
licensing, patents, and business development, and initi-                   If you are going to have leaders around you, you need
ated the relationship with Aetna that led to the creation           to delegate and then hold people accountable. Otherwise,
of IntelliHealth, the first major academic industry on-             you will have around you only followers. This has most
line e-health partnership.                                          recently been dubbed “distributive leadership.”4 In an aca-
      And we also expanded our reach outside of our in-             demic environment, it is especially important to set high
stitutional node. We developed a very innovative com-               and specific performance expectations and then to em-
munity and business development partnership with our                power leaders to leverage those expectations into perfor-
surrounding community and the city of Baltimore. And                mance that reverberates throughout the organization.
we became very involved in the development of na-                          Finally, it is important to understand that not ev-
tional health policy in the context of the Clinton health           eryone wants to see you succeed. This came as quite a
reform plan.                                                        revelation to me. Some people actually work against you.
      Perhaps the major limitation within that organiza-            They want you to fail. So a leader must learn about “self-
tion at that time was the fact that while the clinical busi-        defense” and managing adversaries or detractors.
ness was the dominant part of the revenue side of the AHC,                 This is not an exhaustive list, but one that contains
as dean in that particular organization, I only had re-             the minimum characteristics I have found necessary to
sponsibility and authority for a portion of that business.          “N” stage leadership.
This made it necessary to constantly be struggling to try
to align visions and strategies with other major units. This                               THE M STAGE
ended up being a very difficult, trying, and ultimately di-
visive problem. And I have to admit that it went both ways.         After 6 years as dean at Johns Hopkins, I was ready for
I was very assertive on behalf of a particular vision and           an even larger leadership challenge, and I moved to my


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in every dimension of leadership. What is most impor-
  Table 2. Woodruff Leadership Academy Training                           tant at the metastatic level, where there is so much to know
                                                                          and manage, is to know yourself well enough to bring
  Select and motivate professionals and managers to develop and           the right people into your team.
     strengthen leadership potential
  Prepare tomorrow’s leaders to create, articulate, and achieve
                                                                                If you know that you are a “9” or “10” in many areas,
      organizational visions                                              but only a “5” in others, then you must be able to un-
  Maximize opportunities for each leader to discover new approaches       derstand that and bring people into your leadership team
      and capabilities necessary to thrive in an academic health center   who are 10s in those areas. And then you have to do some-
  Develop managerial and technical expertise, as well as interpersonal,   thing even harder, which is to listen to them and let them
      communications, and presentation skills
  Introduce cutting-edge skills and strategies in both a traditional
                                                                          do their jobs. Bringing the right people together and man-
      classroom-style setting and also through innovative experiential    aging them well is the most important competency of M
     learning techniques                                                  stage leadership. This goes for everything from deans to
                                                                          senior system administrators, to trustees, to consult-
                                                                          ants, and administrative assistants. This requires a level
                                                                          of self-awareness and ego management that is very hard
current position at Emory University to take a position                   to overestimate or overstate.
that provided the opportunity to lead an entire AHC.                            At Emory, I think we have done this relatively well.
      At Emory, the position of Executive Vice President                  And we have managed to accomplish a great deal in very
for Health Affairs most certainly enables the expression                  difficult times. We have completely restructured and uni-
of “M” stage leadership. Developing and leading a vi-                     fied the health system. We have managed to recruit stel-
sion and strategy for a large system with separate, but                   lar new faculty and staff. We have added over $500 mil-
interdependent and interactive missions and parts is just                 lion in new buildings, including a vaccine center, a cancer
an extraordinary opportunity. But it is also daunting one.                center, a 325000-sq ft research building, a completely
As all of you well know, an academic medical center with                  rebuilt downtown hospital, and a new nursing school.
multiple schools, hospitals, clinics, laboratories, busi-                 We have increased our level of peer-reviewed research
ness units, 1700 full-time faculty, and 13 000 employ-                    support by almost 100%. These, and many other devel-
ees is tantamount to a small city, complete with mul-                     opments and accomplishments, have been exciting and
tiple security, utility, food, and other essential services.              gratifying.
You are responsible for organizations and operations that                       However, while these are very significant and are po-
are well beyond your own discipline and experience,                       sitioning us well for the coming decade of discovery and
things like nursing and public health schools, a primate                  innovation in the biosciences and health care, there is
center, hospitals, and clinics of all sorts.                              one other development that I think will prove equally as
      In this role, you are responsible for seeing poten-                 important, if not more so. This year, we established the
tials and defining a vision across schools and enterprise                 new Woodruff Leadership Academy.
and to create incentives to bring people together who                           There has been a growing appreciation of the need
couldn’t or wouldn’t do so otherwise. You have to be able                 for AHCs to undertake leadership development and train-
to secure resources from multiple sources that can en-                    ing.5-7 It is vitally important that we have throughout our
able you to fulfill the vision. But it is much harder, in                 organization young leaders who are able to develop vi-
fact impossible, to reach personally into all of the most                 sions and implement strategies for the new world of bio-
important nerve centers of such an institution in order                   science and health care that is ahead of us. This has to
to personally encourage or enable new thinking and new                    be one of our primary goals. As a department chair or
growth. Teamwork is paramount.                                            dean, one naturally works with faculty and students to
      What is often most challenging about this type of                   develop leadership. But unlike large organizations in the
organization in our changing environment is that the idea                 private sector, AHCs have not traditionally prioritized the
of teamwork is still in tension with fundamental tenets                   deployment of institutional resources preparing leaders
of academic and professional culture. There is much about                 and decision makers. We have traditionally sought our
academic organizations and their culture that is stub-                    leaders through external searches and recruitment. But
bornly “primary,” parochial, and inward focused—                          even then, we often find that the field of candidates for
where the leadership, too, is stuck in the “T” stage of lo-               leadership positions is often short of individuals with the
calized activity. New challenges, especially change or even               team building and management skills we now need. When
the threat of it, can generate fear and anxiety that in turn              I looked at this problem, I saw pretty quickly that we have
can move people and whole units into a protective and                     a responsibility to prepare such leaders. As one leading
reactive mode.                                                            executive consultant has put it, “Great leaders ... teach
      The biggest challenge of M stage leadership (Table                  others to be leaders.”8
1) is to articulate a vision that can penetrate these un-                       The Woodruff Leadership Academy is a training pro-
certainties and anxieties and institutional silos and struc-              gram that I initiated and developed with input from lead-
tures to create buy-in, trust, and motivation. This re-                   ers in Emory’s business school and other acknowledged
quires all of the competencies and mechanisms one might                   leaders. Its mission is to cultivate and train promising
have developed through the T and N stages of leader-                      young people for leadership. In early May 2003, we of-
ship. In addition to those, successful leadership at this                 ficially graduated our first class of 20 young faculty and
level requires an unusual capacity for self-knowledge and                 staff who were chosen from a field of 100 nominees from
for being honest with oneself. None of us is a perfect “10”               across our center (Table 2). They had been through a


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4-month intensive course of leadership seminars and                                        late with a clinical response in the induction setting in
group discussions, which culminated in 5 separate group                                    this patient with a cancer of the retromolar trigone
projects. And this was no casual commitment. These                                         (Table 310).
people had to commit to weekend group seminar and                                                This is helping us understand which individuals’ tu-
group projects that consumed much of their free time. I                                    mors are driven by or addicted to certain cell signaling
attended almost all of the group seminars as well.                                         pathways, and why they are likely or not to respond to
     We now expect every single one of the Woodruff                                        certain agents, paving the way for more individualized
Leadership Academy Fellows, as we call them, to apply                                      treatment of head and neck cancer patients. This shows
what they have learned in their work and to further de-                                    that we are perhaps today getting close to the kinds of
velop their skills as leaders. A new class of fellows will                                 biological markers that were only a vision 20 years ago.
be enrolled in the fall.                                                                         I mention this work because it reinforces the les-
     The Woodruff Leadership Academy is an impor-                                          son that leadership at the highest levels of science, like
tant expression of the M stage of leadership: The stage                                    leadership in other aspects of our work, means having a
at which you realize that all of your work will amount                                     vision of where we need to be, based on understanding
to nothing if there aren’t leaders who will come behind                                    the limitations, problems, and opportunities we see in
you and after you to carry on the important work, in                                       our current models, ideas, and practices. In science and
our case, of making people healthy. Leadership at the                                      medicine, we expect to see people who are carrying on
highest levels means constantly and proactively teach-                                     promising work and ideas. We should expect and en-
ing and replicating the characteristics of leadership not                                  able no less in leadership, where it is equally important
only among the leaders you already have around you,                                        that there be people, successors, to inform and realize
but in the younger people who must one day take your                                       the future.11
place.                                                                                           I maintain that head and neck surgery is a cultiva-
                                                                                           tor of people who can bring special understanding to
                              CONCLUSIONS                                                  how medicine is changing and must change for the
                                                                                           future. As long as it stays true to its interprofessional
So this brings me back to where I started this talk: to the                                orientation, head and neck surgery should continue to
utility of the TNM staging model. Work being done to-                                      be head, neck, and shoulders above many other spe-
day at Emory and elsewhere has taken what I and others                                     cialties in preparing leaders for 21st-century medicine
did in trying to elaborate TNM staging and moving it to                                    and science.
the next level (Figure 29 and Figure 310).
      Work by Fadlo Khuri and colleagues shows the
                                                                                                                             Ras
molecular down-regulation of abnormal signaling
pathways in head and neck cancer by an oral com-
                                                                                              Raf-1                   MEKK             Rac             PI-3K
pound.10 It shows that the down-regulation of the akt2
protein and the induction of apoptosis directly corre-                                        MAPK                    JNK              Rho
                                                                                                      Proliferation                Cytoskeletal       Apoptosis
                                                                                                                                   Organization
    Day 1             Day 2           Day 3              Day 4             Day 5
                         ONYX-015 (Intratumoral Injection)




    Day 1             Day 2            Day 3             Day 4             Day 5                                                                       S
               Fluorouracil, 800-1000 mg/m2/24 h (Continuous Infusion)                                                       Ras-CAAX             Ras-Cys-A1-A2-X
    Day 1
  Cisplatin,                                                                               Figure 3. Ras actions. Ras genes signal through multiple downstream
  80 mg/m2                                           Every 3 Weeks                         pathways. Shown in the upper portion of this figure are the proximal arms of
                                                                                           the Ras signaling cascade with regard to regulation of proliferation, cytoskeletal
Figure 2. Dosing schema of phase 2 trial of ONYX-015 plus chemotherapy in                  organization, and apoptosis. The lower portion of the figure denotes the
recurrent squamous cell cancer of the head and neck. Adapted from Khuri                    posttranslational modification that Ras requires, namely, farnesylation, in order
et al.9                                                                                    to become constitutively activated. Adapted from Kies et al.10




  Table 3. Clinical Responses Observed in 5 of 27 Treated Patients

  Patient Age, y/Sex            Tumor Characteristics            Dose,* mg                     Clinical Assessment                                 Pathologic Finding
            61/M                5 cm, OC, T3 N0 M0                   300           Partial response                                           Residual 3.0-cm mass
            61/M                6 cm, HP, T3 N0 M0                   200           “Substantial response” observation at surgery              Residual 4.0-cm mass
            59/M                5 ϫ 4 cm, skin                       300           Partial response                                           Residual 4.5 ϫ 2.0-cm mass
            53/M                4 cm, RMT, T3 N0 M0                  100           Tumor “less exuberant”                                     Residual microscopic disease
            60/M                3 ϫ 4 cm, tongue                     300           30%-40% Reduction                                          Residual 2.5 ϫ 1.5-cm mass

  Abbreviations: HP, hypopharynx; OC, oral cavity; RMT, retromolar trigone.
  *Lonafarnib.


                    (REPRINTED) ARCH OTOLARYNGOL HEAD NECK SURG/ VOL 130, JAN 2004                                    WWW.ARCHOTO.COM
                                                                  17
                                       Downloaded from www.archoto.com at Emory University, on September 29, 2009
                                               ©2004 American Medical Association. All rights reserved.
Submitted for publication June 2003; accepted September                                  21st Century Health Care Leader. San Francisco, Calif: Jossey-Bass Publishers;
                                                                                         1999:117-123.
22, 2003.
                                                                                    4.   Hesselbein F, Goldsmith M, Beckhard R, eds. The Leader of the Future: New Vi-
     This article was presented at the annual meeting of the                             sions, Strategies, and Practices for the Next Era. San Francisco, Calif: Jossey-
American Head and Neck Society; May 5, 2003; Nashville,                                  Bass Publishers; 1996. Drucker Foundation Future Series.
Tenn.                                                                               5.   The Blue Ridge Academic Health Group. In Pursuit of Greater Value: Stronger
     I would like to acknowledge the contributions of Fadlo                              Leadership in and by Academic Health Centers. Charlottesville, Va: Blue Ridge
                                                                                         Academic Health Group; 2000. Report 4.
Khuri, MD, and Jonathan Saxton, JD, to the preparation of                           6.   Commonwealth Fund Task Force on Academic Health Centers. Managing Aca-
the presentation.                                                                        demic Health Centers: Meeting the Challenge of the New Health Care World. New
     Corresponding author: Michael M. E. Johns, MD, Emory                                York, NY: Commonwealth Fund; 2000.
University, Woodruff Health Sciences Center, Administra-                            7.   Eastwood GL. Leadership amid change: the challenge to academic health cen-
                                                                                         ters. In: Rubin ER, ed. Mission Management: A New Synthesis. Vol 2. Washing-
tion Building, Suite 400, 1440 Clifton Rd NE, Atlanta, GA
                                                                                         ton, DC: Association of Academic Health Centers; 1998:67-84.
30322.                                                                              8.   Tichy NM. The Leadership Engine: How Winning Companies Build Leaders at
                                                                                         Every Level. New York, NY: HarperBusiness; 1997:42.
                                                                                    9.   Khuri FR, Nemunaitis J, Ganly I, et al. A controlled trial of intratumoral ONYX-015,
                             REFERENCES
                                                                                         a selectively-replicating adenovirus, in combination with cisplatin and 5-fluoroura-
                                                                                         cil in patients with recurrent head and neck cancer. Nat Med. 2000;6:879-885.
1. Johns MD. The clonal assay of head and neck tumor cells: results and clinical   10.   Kies MS, Clayman GL, El-Naggar AK, et al. Induction therapy with SCH 66336: a
   correlations. Laryngoscope. 1982;92(suppl 28, pt 2):1-26.                             farnesyl transferase inhibitor in squamous cell carcinoma (SCC) of the head and
2. Johns ME. Deaning and academic administration. In: Clawson KD, Wilson EA,             neck. In: Proceedings of the American Society of Clinical Oncology, 20; May 12-
   eds. The Medical School Dean. Lexington, Ky: McClanahan Publishing; 1999:             15, 2001; San Francisco, Calif. Abstract 896.
   141-147.                                                                        11.   Collins J. Level 5 executive. In: From Good to Great. New York, NY: HarperBusi-
3. Johns ME, Lawley TJ. Leading academic health centers. In: Gilkey RW, ed. The          ness; 2001:17-40.




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The TNM Staging of Healthcare Leadership

  • 1. ORIGINAL ARTICLE The TNM Staging of Health Care Leadership The Hayes Martin Lecture Michael M. E. Johns, MD I spent my entire clinical career taking care of patients with head and neck disease. And my pro- fessional identity is deeply tied to the origins of the American Head and Neck Society. I have at various times served on the council of the American Society for Head and Neck Surgery and have served as its treasurer and president. Perhaps most meaningful, I had the opportunity to co-chair, with Eliot Strong, who then headed up the Society of Head and Neck Surgeons, the First International Congress on Head and Neck Cancer. It was a terrific opportunity to work with members of the Society of Head and Neck Surgeons, like Eliot Strong. The Congress went very well and Eliot and I were asked to chair the Second International Congress. And I was president of the American Society for Head and Neck Surgery during the third Congress. Those meetings went well, too, and we were laying important foundation stones for the future. Looking at this society today, now a com- cal science and practice of head and neck bination of these two great societies, I can surgery—and also in our profession as a look back with some sense of having per- whole. But I believe that our specialty pro- haps played a small part in helping forge vides an advantage. Ours is an interpro- the real beginning of a truly collegial work- fessional, multidisciplinary field. It in- ing relationship that culminated in a com- volves several surgical disciplines, of bined and stronger organization. This was course. But it also involves medical on- only done by virtue of the hard work of cologists, radiation oncologists, pathol- many people since then, pulling together ogy, nursing, speech and language pa- the skills and resources of these two or- thologists, rehabilitation specialists, social ganizations. Now the leadership is from workers, and other allied health profes- both societies. I congratulate you on this sionals. I think this is one of our great accomplishment, which in the end serves strengths as a specialty, and is one of the all of us, and our patients, in a far more reasons that I was drawn to it. I think it satisfactory way. Paul Levine deserves great gives us a leg up on the kind of leader- credit for his current role in continuing to ship required in these challenging times. strengthen the society. My clinical training and early men- I have chosen to talk about leader- toring occurred at the University of Michi- ship. When I thought about the Hayes gan in a relatively stable time in medi- Martin Lecture, I could not help but think cine, by men of great learning and skill, above all that Hayes Martin was a leader, but also of compassion and wisdom. They someone who helped not only to clini- were clearly star-quality clinician-scien- cally and scientifically define the field of tists. But that wasn’t all they were. Their head and neck surgery, but who went be- star status came not just from their own yond that and worked to define and pro- skills, but also from the fact that they mote the profession itself. He represents worked easily in teams with other highly a quality of leadership that to me is some- skilled people. They were open to new thing special. ideas and new approaches. They were will- The second reason I want to talk ing to delegate and to share responsibil- about leadership is that we are in a time ity, though of course ultimate responsi- of tremendous change in both the clini- bility for the patient usually rested with them. And they were teachers. They taught From Emory University, Woodruff Health Sciences Center, Atlanta, Ga. Dr Johns is not just what they knew, but what more editor of the ARCHIVES. The author has no relevant financial interest in this article. you needed to know than what your own (REPRINTED) ARCH OTOLARYNGOL HEAD NECK SURG/ VOL 130, JAN 2004 WWW.ARCHOTO.COM 12 Downloaded from www.archoto.com at Emory University, on September 29, 2009 ©2004 American Medical Association. All rights reserved.
  • 2. training alone could ever teach you. People like Walter Clonal Assay of Head and Neck Tumor Cells Work and Roger Boles. The same was true with my men- tor and first chief, and our honored guest, Bob Cantrell. Self-renewal When I moved to the University of Virginia, Bob was a Normal Squamous Cells terrific mentor and became one of my closest friends, Clonal Differentiated which is even more special. And there have been many, Expansion Progeny many colleagues in both societies who I have been privi- Tumor From leged to work with and learn from. It is easy to see how, Stem Cell Normal Epithelium in tumultuous times like these, leadership can be espe- Differentiation cially important to the next generation of head and neck Stemness surgery professionals and, perhaps most important, to our patients. In thinking about leadership, it occurred to me that Figure 1. Clonal assay of head and neck tumor cells. Reprinted with permission from The Laryngoscope.1(p5) the classic model of TNM staging can serve as a useful metaphor for talking about the principles, stages, and com- petencies of leadership. A brief review of some of my own early work in TNM • The “T” stage is where you are focused on your staging of head and neck cancers can help introduce the specialty and your professional and departmental re- TNM staging of leadership. sponsibilities. I worked on TNM staging back in the 1980s. As a • At the “N” stage, your responsibilities expand sig- young surgeon and investigator, I was troubled by pa- nificantly into peripheral nodes, perhaps as a depart- tients with early-stage I or II squamous cell carcinomas, ment chair, in professional leadership activities or as a whose pathology reports would come back indicating that dean. the tumor was fully excised, and yet 6, 9, or 12 months • When you reach the “M” stage, your reach has later, developed recurrent disease. These tumors were ob- metastasized, whether AHC-wide or beyond. You have viously more aggressive than others at that stage. It was responsibilities and are having an impact far beyond where apparent to me that we needed markers of the biological you started, and often in ways that you would not have behavior of these cancers. And we didn’t have them. While been able to predict or control. the staging model was a useful tool, it wasn’t sensitive Now, this may look pretty straightforward. But I can enough. tell you that, just as with the original TNM staging, this I pursued the cell biology of head and neck can- model turns out to require an equivalent set of “biologi- cers, focusing on clonogenic assays as predictive of ac- cal markers” and other tools—supplied by a growing team tion. Figure 1 shows some results from that work.1 of staff, collaborators, and colleagues! Although I was not able to pursue this as far as I would have liked, the attempt itself was very important THE T STAGE for me. It taught me that I was going to have to reach beyond my own expertise. It was going to require new So I became chair of the Department of Otolaryngology– knowledge and working with new people who were de- Head and Neck Surgery at Johns Hopkins. I was just start- veloping new tools and markers—what, of course, we all ing to manifest as an administrator, in other words, as what know now as molecular biology and genetics. many might describe as an early-stage primary tumor! So, looking back, I can see that I was in my own “T” It turns out that it takes a great deal of complex ac- phase of development—or perhaps I was in situ at this tivity just to manifest successfully at this “T” stage. I learned point! But I was beginning to understand in a practical that there were many problems to solve at the departmen- way how significant progress for my patients (which af- tal level, from understanding your role to finding and de- ter all was the primary goal) was going to require apply- veloping the resources necessary to be successful. You find ing the leadership lessons from my training and taking that your faculty members have a variety of issues, span- real initiative to identify and work with others who could ning resources, morale, ability, and motivation. You find be helpful. that the systems you need to understand and operate your It was right about at this time that my life began to department, like financial systems, billing, and so forth, are take a fateful turn. While my interest in this research never inadequate. You realize that it is your job to support and waned, I had a calling to become a department chair. I promote this group of people and to help provide the re- entered into the pathology of administration! sources they need to succeed. You discover that, though the dean and other chairs TNM STAGING OF LEADERSHIP and faculty flattered you and led you to believe you were God’s gift to the medical school, once the day or two of It would be useful to review my model for the TNM stag- your honeymoon is over, you have to wait in line be- ing of leadership, as shown below. hind the 25 other chairs who have pressing issues with the dean. And you had better not be asking for more space! T (Primary): Specialty/departmental It is only natural then, that as a “T” stage adminis- N (Nodal): Schoolwide trator, the reality becomes clear: either you develop mecha- M (Metastatic): Academic health center (AHC), university- nisms to extend your reach or you face the inevitability wide and beyond of being marginalized by more aggressive colleagues. (REPRINTED) ARCH OTOLARYNGOL HEAD NECK SURG/ VOL 130, JAN 2004 WWW.ARCHOTO.COM 13 Downloaded from www.archoto.com at Emory University, on September 29, 2009 ©2004 American Medical Association. All rights reserved.
  • 3. When I arrived at Hopkins in the early 1980s, there Table 1. Essential TNM Stage Leadership Competencies were no facilities for outpatient surgery—and I knew this was going to be a challenge. But I wanted to do the best T stage thing for my patients. I began talking to patients about Listening Building mutual trust through integrity and respect simply doing same-day surgeries. I also talked to nurs- Transparency ing and other staff. With cooperation from all of these Learning on the fly quarters, I began commandeering rooms and perform- Organizational agility ing outpatient procedures. After a couple of these, I re- Intellectual horsepower alized the tremendous outcomes I was generating for my Negotiating patients in satisfaction, time, and costs. So I gathered cen- Walk-around management Inspiration, personal attention, and praise sus data, operating room schedules, and so forth, and did Recruiting some simple addition and then multiplication, and real- N stage ized that there would be multiples of these good out- Strategic planning comes if more physicians were to do what I was doing. Implementation/resources planning So I went to the chief executive officer of the hos- Action orientation pital, Bob Heyssel, and explained this and showed him Business acumen my primitive calculations and the possible savings— Patience and composure Interpersonal savvy and he was intrigued. Suddenly, I was chairing a com- Creativity mittee to create a same-day surgery suite in the Johns Hop- Ability to delegate kins Hospital. We were lucky enough to get this in place Accountability just before Medicare mandated it. Of course, at that point, The art of self-defense I looked like a genius! M stage So after 2 years, my department was percolating along All the others, plus Compelling vision pretty well. I had recruited some very good people, and had Self-knowledge/ego management a good base of research in the department. In fact, I had Bringing right people to your leadership team been recruiting some great young scientists out of Bert Vo- gelstein’s lab into our department. A great one, David Sidran- sky, did eventually join the department and has gone on What are these mechanisms or competencies to play a major role in molecularizing the field of head and (Table 1)? neck surgery. I also managed to recruit a number of out- standing young clinician-scientists. And patient volumes 1. Listening—I learned to listen to people who increased substantially. We had one of the largest and most worked for me before responding. productive departments in the country. 2. Building mutual trust through integrity and re- This experience in particular taught me that it was im- spect. portant and rewarding to look at solving problems that the 3. Transparency—It is vital that everyone under- larger institution could benefit from. But this wasn’t a theo- stand where we were going, the decision-making pro- retical exercise for me. I came upon problems and issues cess, finances, and so forth. I called in every faculty that needed solutions. I learned that being a team player member and told them what and where I thought the wasn’t what many people seemed to think, which was to department needed to be and asked each of them to keep your head down and don’t stir up issues or prob- tell me how they were going to contribute to that. lems. Instead, I learned the value of taking on problems They all came back with constructive and useful con- and bringing forward solutions that were a win for me and tributions. my department as well as for the institution. Solutions to 4. Learning on the fly. big problems had big results. Solving them could be a big 5. Organizational agility. morale boost. The lessons here were not “Who moved my 6. Intellectual horsepower. cheese?” but “How do we make more and better cheese?” 7. Negotiating. And because of my success with the same-day sur- 8. Walk-around management. gery suite, I suddenly found myself appointed associate 9. The most important reward: inspiration, per- dean for faculty practice. sonal attention, and praise. So, with respect to my TNM staging as a leader, I 10. Recruiting. For instance, still committed to started as a typical “T” stage, hardworking department finding solutions to the limitations of staging, I recog- chair, trying to do what was best for my department and nized by that time that we needed a molecular biolo- me. But, being focused on the limitations of larger insti- gist in the department. I began the recruitment of a tutional issues that limited my ability to do the best for molecular oncologist, who was in Bert Volgelstein’s patients, I was driven to find new solutions that, it turned lab, who did join the department and has gone on to out, would affect the larger organization. Unknowingly, do critical work in molecularizing head and neck sur- I was moving solidly into “N” stage leadership. gery. One problem I faced, in particular, provides a good THE N STAGE illustration of how one begins to grow from the “T” stage in a way that your leadership becomes manifest beyond Then I was appointed dean. This was very different from your prescribed boundaries. any other challenge I had faced. I was now in charge of (REPRINTED) ARCH OTOLARYNGOL HEAD NECK SURG/ VOL 130, JAN 2004 WWW.ARCHOTO.COM 14 Downloaded from www.archoto.com at Emory University, on September 29, 2009 ©2004 American Medical Association. All rights reserved.
  • 4. one of the most prestigious schools in the nation. There of the medical school and faculty interests, just as my were 1500 faculty, hundreds more students, internal and counterparts were assertive of theirs. All of this was a dis- external policies and regulations, and trustees. But my traction from what should have been opportunities for responsibilities did not end at the school boundaries. transformational changes to take place. There were local, state, and federal officials, and public Clearly, in my TNM model, I was metastatic. I was and private sector organizations, all with interests, ad- desperate to address and solve larger system problems vice, and concerns. There were my peers at 124 other that I was unable to address in that position. I could per- medical schools. And on top of all of that, there was the haps summarize this best by saying that as a surgeon, you national crisis in health care spending and the health care need to learn that a school of medicine isn’t like an op- reform efforts being developed by the Clinton Adminis- erating room. You can’t simply open up the patient, ex- tration promising wholesale change in the organization cise the problem, and close her up in the course of a couple of health care. This was the first time that I began to ex- of hours or a day. I had to learn process, bringing people perience the sense that there was always a whole lot more along. To let some wounds heal from the bottom up. This going on, and a lot more problems to solve, than I had also entailed learning to submerge your own ego so oth- the resources or experience to address. Asked once to re- ers can raise theirs up. This, too, was not an easy lesson. flect on being a dean, I wrote, “Especially in times of My experience as a dean, as an “N” stage leader, led change, it is very hard to find reliable rules or guidelines me to conclude that there are several leadership charac- for leadership.”2 teristics and competencies that are essential to “N” stage It also became clear to me how easily a dean could success. These are described in Table 1. retreat into his or her dean’s office node and operate within First, it is vital to have strategic planning and to plan carefully protected boundaries, which were easy to erect. in a way that can get a whole school and its many constitu- Whenever a significant new problem arose, all you had ents galvanized in a common direction. It is equally im- to do was name a new assistant dean! That would so- portant to develop a plan on how the strategy will be imple- lidify the boundary very nicely! mented. There is nothing so demoralizing to an institution Well, I did name a few deans, but for the most part, as to go through a months-long process of planning and I did something else. What I did was to invite people to buy-in and raising expectations, and then see nothing come my office and encourage them to become a partner with of it. An action orientation energizes people and creates more me. I asked them for their perspective and expertise in action. Incorporating a broad group of people into the strat- whatever the issue was, whether to fix a system prob- egy and planning process from many levels of the organi- lem, chair a committee or head up a search, or establish zation also engages as change agents people who must play a new business or academic unit. And I spent a lot of time critical roles in any successful plan’s implementation.3 traveling to meet and talk with a wide variety of people Also, when you are running an organization with a whose perspective and friendship would be valuable. budget of hundreds of millions of dollars, you better know And I think it worked pretty well. We managed to or learn about the business you are in. Pretenders won’t completely revisit and re-create the medical school cur- last. riculum (before this became fashionable) in a very col- Patience and composure and interpersonal savvy are legial and constructive process. We opened a fabulous a must. If you get ruffled by every annoyance or affront, new research building and moved to number one na- you will not perform well. tionwide in research funding. We added new depart- Creativity is hard to describe precisely, but refers ments and many new faculty. We also added new dimen- to the capacity to find elegant and innovative solutions sions to the School. For instance, we created an office of to both traditional and new problems. licensing, patents, and business development, and initi- If you are going to have leaders around you, you need ated the relationship with Aetna that led to the creation to delegate and then hold people accountable. Otherwise, of IntelliHealth, the first major academic industry on- you will have around you only followers. This has most line e-health partnership. recently been dubbed “distributive leadership.”4 In an aca- And we also expanded our reach outside of our in- demic environment, it is especially important to set high stitutional node. We developed a very innovative com- and specific performance expectations and then to em- munity and business development partnership with our power leaders to leverage those expectations into perfor- surrounding community and the city of Baltimore. And mance that reverberates throughout the organization. we became very involved in the development of na- Finally, it is important to understand that not ev- tional health policy in the context of the Clinton health eryone wants to see you succeed. This came as quite a reform plan. revelation to me. Some people actually work against you. Perhaps the major limitation within that organiza- They want you to fail. So a leader must learn about “self- tion at that time was the fact that while the clinical busi- defense” and managing adversaries or detractors. ness was the dominant part of the revenue side of the AHC, This is not an exhaustive list, but one that contains as dean in that particular organization, I only had re- the minimum characteristics I have found necessary to sponsibility and authority for a portion of that business. “N” stage leadership. This made it necessary to constantly be struggling to try to align visions and strategies with other major units. This THE M STAGE ended up being a very difficult, trying, and ultimately di- visive problem. And I have to admit that it went both ways. After 6 years as dean at Johns Hopkins, I was ready for I was very assertive on behalf of a particular vision and an even larger leadership challenge, and I moved to my (REPRINTED) ARCH OTOLARYNGOL HEAD NECK SURG/ VOL 130, JAN 2004 WWW.ARCHOTO.COM 15 Downloaded from www.archoto.com at Emory University, on September 29, 2009 ©2004 American Medical Association. All rights reserved.
  • 5. in every dimension of leadership. What is most impor- Table 2. Woodruff Leadership Academy Training tant at the metastatic level, where there is so much to know and manage, is to know yourself well enough to bring Select and motivate professionals and managers to develop and the right people into your team. strengthen leadership potential Prepare tomorrow’s leaders to create, articulate, and achieve If you know that you are a “9” or “10” in many areas, organizational visions but only a “5” in others, then you must be able to un- Maximize opportunities for each leader to discover new approaches derstand that and bring people into your leadership team and capabilities necessary to thrive in an academic health center who are 10s in those areas. And then you have to do some- Develop managerial and technical expertise, as well as interpersonal, thing even harder, which is to listen to them and let them communications, and presentation skills Introduce cutting-edge skills and strategies in both a traditional do their jobs. Bringing the right people together and man- classroom-style setting and also through innovative experiential aging them well is the most important competency of M learning techniques stage leadership. This goes for everything from deans to senior system administrators, to trustees, to consult- ants, and administrative assistants. This requires a level of self-awareness and ego management that is very hard current position at Emory University to take a position to overestimate or overstate. that provided the opportunity to lead an entire AHC. At Emory, I think we have done this relatively well. At Emory, the position of Executive Vice President And we have managed to accomplish a great deal in very for Health Affairs most certainly enables the expression difficult times. We have completely restructured and uni- of “M” stage leadership. Developing and leading a vi- fied the health system. We have managed to recruit stel- sion and strategy for a large system with separate, but lar new faculty and staff. We have added over $500 mil- interdependent and interactive missions and parts is just lion in new buildings, including a vaccine center, a cancer an extraordinary opportunity. But it is also daunting one. center, a 325000-sq ft research building, a completely As all of you well know, an academic medical center with rebuilt downtown hospital, and a new nursing school. multiple schools, hospitals, clinics, laboratories, busi- We have increased our level of peer-reviewed research ness units, 1700 full-time faculty, and 13 000 employ- support by almost 100%. These, and many other devel- ees is tantamount to a small city, complete with mul- opments and accomplishments, have been exciting and tiple security, utility, food, and other essential services. gratifying. You are responsible for organizations and operations that However, while these are very significant and are po- are well beyond your own discipline and experience, sitioning us well for the coming decade of discovery and things like nursing and public health schools, a primate innovation in the biosciences and health care, there is center, hospitals, and clinics of all sorts. one other development that I think will prove equally as In this role, you are responsible for seeing poten- important, if not more so. This year, we established the tials and defining a vision across schools and enterprise new Woodruff Leadership Academy. and to create incentives to bring people together who There has been a growing appreciation of the need couldn’t or wouldn’t do so otherwise. You have to be able for AHCs to undertake leadership development and train- to secure resources from multiple sources that can en- ing.5-7 It is vitally important that we have throughout our able you to fulfill the vision. But it is much harder, in organization young leaders who are able to develop vi- fact impossible, to reach personally into all of the most sions and implement strategies for the new world of bio- important nerve centers of such an institution in order science and health care that is ahead of us. This has to to personally encourage or enable new thinking and new be one of our primary goals. As a department chair or growth. Teamwork is paramount. dean, one naturally works with faculty and students to What is often most challenging about this type of develop leadership. But unlike large organizations in the organization in our changing environment is that the idea private sector, AHCs have not traditionally prioritized the of teamwork is still in tension with fundamental tenets deployment of institutional resources preparing leaders of academic and professional culture. There is much about and decision makers. We have traditionally sought our academic organizations and their culture that is stub- leaders through external searches and recruitment. But bornly “primary,” parochial, and inward focused— even then, we often find that the field of candidates for where the leadership, too, is stuck in the “T” stage of lo- leadership positions is often short of individuals with the calized activity. New challenges, especially change or even team building and management skills we now need. When the threat of it, can generate fear and anxiety that in turn I looked at this problem, I saw pretty quickly that we have can move people and whole units into a protective and a responsibility to prepare such leaders. As one leading reactive mode. executive consultant has put it, “Great leaders ... teach The biggest challenge of M stage leadership (Table others to be leaders.”8 1) is to articulate a vision that can penetrate these un- The Woodruff Leadership Academy is a training pro- certainties and anxieties and institutional silos and struc- gram that I initiated and developed with input from lead- tures to create buy-in, trust, and motivation. This re- ers in Emory’s business school and other acknowledged quires all of the competencies and mechanisms one might leaders. Its mission is to cultivate and train promising have developed through the T and N stages of leader- young people for leadership. In early May 2003, we of- ship. In addition to those, successful leadership at this ficially graduated our first class of 20 young faculty and level requires an unusual capacity for self-knowledge and staff who were chosen from a field of 100 nominees from for being honest with oneself. None of us is a perfect “10” across our center (Table 2). They had been through a (REPRINTED) ARCH OTOLARYNGOL HEAD NECK SURG/ VOL 130, JAN 2004 WWW.ARCHOTO.COM 16 Downloaded from www.archoto.com at Emory University, on September 29, 2009 ©2004 American Medical Association. All rights reserved.
  • 6. 4-month intensive course of leadership seminars and late with a clinical response in the induction setting in group discussions, which culminated in 5 separate group this patient with a cancer of the retromolar trigone projects. And this was no casual commitment. These (Table 310). people had to commit to weekend group seminar and This is helping us understand which individuals’ tu- group projects that consumed much of their free time. I mors are driven by or addicted to certain cell signaling attended almost all of the group seminars as well. pathways, and why they are likely or not to respond to We now expect every single one of the Woodruff certain agents, paving the way for more individualized Leadership Academy Fellows, as we call them, to apply treatment of head and neck cancer patients. This shows what they have learned in their work and to further de- that we are perhaps today getting close to the kinds of velop their skills as leaders. A new class of fellows will biological markers that were only a vision 20 years ago. be enrolled in the fall. I mention this work because it reinforces the les- The Woodruff Leadership Academy is an impor- son that leadership at the highest levels of science, like tant expression of the M stage of leadership: The stage leadership in other aspects of our work, means having a at which you realize that all of your work will amount vision of where we need to be, based on understanding to nothing if there aren’t leaders who will come behind the limitations, problems, and opportunities we see in you and after you to carry on the important work, in our current models, ideas, and practices. In science and our case, of making people healthy. Leadership at the medicine, we expect to see people who are carrying on highest levels means constantly and proactively teach- promising work and ideas. We should expect and en- ing and replicating the characteristics of leadership not able no less in leadership, where it is equally important only among the leaders you already have around you, that there be people, successors, to inform and realize but in the younger people who must one day take your the future.11 place. I maintain that head and neck surgery is a cultiva- tor of people who can bring special understanding to CONCLUSIONS how medicine is changing and must change for the future. As long as it stays true to its interprofessional So this brings me back to where I started this talk: to the orientation, head and neck surgery should continue to utility of the TNM staging model. Work being done to- be head, neck, and shoulders above many other spe- day at Emory and elsewhere has taken what I and others cialties in preparing leaders for 21st-century medicine did in trying to elaborate TNM staging and moving it to and science. the next level (Figure 29 and Figure 310). Work by Fadlo Khuri and colleagues shows the Ras molecular down-regulation of abnormal signaling pathways in head and neck cancer by an oral com- Raf-1 MEKK Rac PI-3K pound.10 It shows that the down-regulation of the akt2 protein and the induction of apoptosis directly corre- MAPK JNK Rho Proliferation Cytoskeletal Apoptosis Organization Day 1 Day 2 Day 3 Day 4 Day 5 ONYX-015 (Intratumoral Injection) Day 1 Day 2 Day 3 Day 4 Day 5 S Fluorouracil, 800-1000 mg/m2/24 h (Continuous Infusion) Ras-CAAX Ras-Cys-A1-A2-X Day 1 Cisplatin, Figure 3. Ras actions. Ras genes signal through multiple downstream 80 mg/m2 Every 3 Weeks pathways. Shown in the upper portion of this figure are the proximal arms of the Ras signaling cascade with regard to regulation of proliferation, cytoskeletal Figure 2. Dosing schema of phase 2 trial of ONYX-015 plus chemotherapy in organization, and apoptosis. The lower portion of the figure denotes the recurrent squamous cell cancer of the head and neck. Adapted from Khuri posttranslational modification that Ras requires, namely, farnesylation, in order et al.9 to become constitutively activated. Adapted from Kies et al.10 Table 3. Clinical Responses Observed in 5 of 27 Treated Patients Patient Age, y/Sex Tumor Characteristics Dose,* mg Clinical Assessment Pathologic Finding 61/M 5 cm, OC, T3 N0 M0 300 Partial response Residual 3.0-cm mass 61/M 6 cm, HP, T3 N0 M0 200 “Substantial response” observation at surgery Residual 4.0-cm mass 59/M 5 ϫ 4 cm, skin 300 Partial response Residual 4.5 ϫ 2.0-cm mass 53/M 4 cm, RMT, T3 N0 M0 100 Tumor “less exuberant” Residual microscopic disease 60/M 3 ϫ 4 cm, tongue 300 30%-40% Reduction Residual 2.5 ϫ 1.5-cm mass Abbreviations: HP, hypopharynx; OC, oral cavity; RMT, retromolar trigone. *Lonafarnib. (REPRINTED) ARCH OTOLARYNGOL HEAD NECK SURG/ VOL 130, JAN 2004 WWW.ARCHOTO.COM 17 Downloaded from www.archoto.com at Emory University, on September 29, 2009 ©2004 American Medical Association. All rights reserved.
  • 7. Submitted for publication June 2003; accepted September 21st Century Health Care Leader. San Francisco, Calif: Jossey-Bass Publishers; 1999:117-123. 22, 2003. 4. Hesselbein F, Goldsmith M, Beckhard R, eds. The Leader of the Future: New Vi- This article was presented at the annual meeting of the sions, Strategies, and Practices for the Next Era. San Francisco, Calif: Jossey- American Head and Neck Society; May 5, 2003; Nashville, Bass Publishers; 1996. Drucker Foundation Future Series. Tenn. 5. The Blue Ridge Academic Health Group. In Pursuit of Greater Value: Stronger I would like to acknowledge the contributions of Fadlo Leadership in and by Academic Health Centers. Charlottesville, Va: Blue Ridge Academic Health Group; 2000. Report 4. Khuri, MD, and Jonathan Saxton, JD, to the preparation of 6. Commonwealth Fund Task Force on Academic Health Centers. Managing Aca- the presentation. demic Health Centers: Meeting the Challenge of the New Health Care World. New Corresponding author: Michael M. E. Johns, MD, Emory York, NY: Commonwealth Fund; 2000. University, Woodruff Health Sciences Center, Administra- 7. Eastwood GL. Leadership amid change: the challenge to academic health cen- ters. In: Rubin ER, ed. Mission Management: A New Synthesis. Vol 2. Washing- tion Building, Suite 400, 1440 Clifton Rd NE, Atlanta, GA ton, DC: Association of Academic Health Centers; 1998:67-84. 30322. 8. Tichy NM. The Leadership Engine: How Winning Companies Build Leaders at Every Level. New York, NY: HarperBusiness; 1997:42. 9. Khuri FR, Nemunaitis J, Ganly I, et al. A controlled trial of intratumoral ONYX-015, REFERENCES a selectively-replicating adenovirus, in combination with cisplatin and 5-fluoroura- cil in patients with recurrent head and neck cancer. Nat Med. 2000;6:879-885. 1. Johns MD. The clonal assay of head and neck tumor cells: results and clinical 10. Kies MS, Clayman GL, El-Naggar AK, et al. Induction therapy with SCH 66336: a correlations. Laryngoscope. 1982;92(suppl 28, pt 2):1-26. farnesyl transferase inhibitor in squamous cell carcinoma (SCC) of the head and 2. Johns ME. Deaning and academic administration. In: Clawson KD, Wilson EA, neck. In: Proceedings of the American Society of Clinical Oncology, 20; May 12- eds. The Medical School Dean. Lexington, Ky: McClanahan Publishing; 1999: 15, 2001; San Francisco, Calif. Abstract 896. 141-147. 11. Collins J. Level 5 executive. In: From Good to Great. New York, NY: HarperBusi- 3. Johns ME, Lawley TJ. Leading academic health centers. In: Gilkey RW, ed. The ness; 2001:17-40. (REPRINTED) ARCH OTOLARYNGOL HEAD NECK SURG/ VOL 130, JAN 2004 WWW.ARCHOTO.COM 18 Downloaded from www.archoto.com at Emory University, on September 29, 2009 ©2004 American Medical Association. All rights reserved.