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Marketing & Insights Director LATAM
Advertising - MercadoLibre
Juan Lavista
#1 e-commerce and fintech in LATAM
Rise of marketplaces in
Advertising: It's all
about the mindset
The birth of e-commerce
‘71
Stanford/MIT students
trading pot
‘84
Jane Snowball: ordering
groceries on her TV
‘94
Dan Kohn selling
Sting’s CS
’94
Pizza Hut: Extra
pepperoni online order
Source: emarketer, 2019.
Retail eCommerce Sales Penetration
Mobile Commerce e-commerce
Latin America
5.8%
2.1%
4.2%
1.4%
Western Europe
North America 4.7%
10.7%
4.2%
10.3%
China 36.6%
29.7%
China vs LATAM: Lot´s of catch up = huge upside!
Source: emarketer, May 2019.
LATAM = +$140Bn
In 5 years, global
e-commerce will grow 2x
Source: emarketer, May 2019.
Argentina = +$2Bn
In 5 years, argentinian
e-commerce will grow
Marketplaces as
distribution
enablers to scale
DNVBs in USA
106MM USD average per brand in a year
75 largest web-only brands drove
$8 billion in online sales last year
Source: “Top Digital Native Brands”, Digital Commerce 360, 2018
Rise of Digital Native Vertical Brands
Brands are actively
ring-fencing customers
& benefits, to maintain
leadership positions
Acquisitions
Active M&A strategy to manage biz
erosion & capitalize white spaces
What worked before,
might not be the recipe
for today's online world
Dollar Shave Club and
Harry's shrunk Gillette´s lion
share from 70% to 50%
Has your brand been disrupted yet?
Source: CNBC, Sep 2018.
VS.
Offline trade marketing dollars are moving to
search on marketplaces
Digital shelfTraditional shelf
Visibility (Brick & Mortar) Visibility (Digital)
Advertising in e-Commerce
Do you think marketplaces
are a place to do Branding
or Performance?
Source: emarketer, 2018
Digital Ad Spending LATAM: growth projection
Digital: +$1Bn/year+10pts in 5 years
Source: Forecast 2021, Digital Ad Spending US & China, emarketer, 2019
Marketplaces are winning share in digital ad spending
China 2019
Digital Ad Revenues
by Company
USD 80 Bn
Other media
players
% e-commerce/Retail 36.6% % e-commerce/Retail 4.2%
Marketplaces
1% or less
Others
34%
Google &
Facebook
66%
% e-commerce/Retail 10.7%
US 2019
Digital Ad
Revenues
by Company
USD 129 Bn
Deep dive on marketplaces as media vehicles
Source: “Amazon Ads: benchmark report”, Tinuti, 2019 & MELI Internal Data.
USA: Advertisers are balancing
Branding & Performance
LATAM: Focus on
Performance (for now)
Branding Performance
What’s driving these choices?
Massive
audiences...
with purchasing
mindset
Search...
Source of
NEW buyers
71%
of all purchases in
US leading marketplace
are new-to-brand
Source: “Amazon Ads: benchmark report”, Tinuti, 2019
Leaky
bucket!
+65%
online searches
are made in
marketplaces
Source: “La primera vez que pensaste buscar este producto,
¿Por qué sitio web comenzaste?”, Estudio GFK, 2019.
Where are you investing
your search dollars?
Brands must build awareness inside
the marketplaces at discovery stage
5 out of 10
top searches are unbranded
Source: MELI Internal Data
“The challenge is rising above the noise”
Brands are 3x
more likely to be
purchased in a
consumer
initial-consideration
- McKinsey
Do you now think marketplaces
can serve as a brand building tool?
The power of
INSIGHTS
But what drives most value
for brand builders & sales?
Discovery
Consideration
Purchase
Discovery
Consideration
WHO
are they?
WHAT are they
looking for?
HOW do
they buy?
WHEN do
they buy?
2nd most purchased category in
Argentina
The portable knowledge center
used by CEOs to reach success
Books
Insights
Source: MELI Internal Data
Their most purchased category is
construction
Those survivors who lived their youth
without mobile, internet, social & tinder
Baby Boomers
Insights
Source: MELI Internal Data
3x more conversion rate,
concentrating +80% of our traffic
Hundreds of icons that are
on our cell phone, although
99% of us use only 10
Apps
Insights
Source: MELI Internal Data
Seasonality:
Facts
Where 7 out of 10 product searches
are unbranded and 80% is mobile
a Monday that lasts a week
(and sometimes more)
Cyber Monday
Source: MELI Internal Data
Recap Seasonalities
45% of sales during
Hot Sale
Those devices that make our
lives a better place to live in
Consumer Electronics
Source: MELI Internal Data
Recap Seasonalities
19x more products purchases
than a normal day and +90%
from Brand Stores
Black Friday
The day when everyone
goes mad on buying stuff
they don’t need
Source: MELI Internal Data
Recap Seasonalities
Most purchased product during
Cyber Monday 2019 in Argentina
The real deal for
first-time parents
Diapers
Source: MELI Internal Data
Recap Seasonalities
Key Takeaways
Branding: Brands need to drive awareness & consideration,
specially amongst those in discovery stage
Insights: Marketplaces have insights that only ecommerce
platforms can deliver
Performance: Brands are betting on marketplaces to connect
with audiences in a purchasing mindset
Thank you

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How Marketplaces Are Transforming Digital Advertising and Brand Building in LATAM

  • 1. Marketing & Insights Director LATAM Advertising - MercadoLibre Juan Lavista #1 e-commerce and fintech in LATAM Rise of marketplaces in Advertising: It's all about the mindset
  • 2. The birth of e-commerce ‘71 Stanford/MIT students trading pot ‘84 Jane Snowball: ordering groceries on her TV ‘94 Dan Kohn selling Sting’s CS ’94 Pizza Hut: Extra pepperoni online order
  • 3. Source: emarketer, 2019. Retail eCommerce Sales Penetration Mobile Commerce e-commerce Latin America 5.8% 2.1% 4.2% 1.4% Western Europe North America 4.7% 10.7% 4.2% 10.3% China 36.6% 29.7% China vs LATAM: Lot´s of catch up = huge upside!
  • 4. Source: emarketer, May 2019. LATAM = +$140Bn In 5 years, global e-commerce will grow 2x
  • 5. Source: emarketer, May 2019. Argentina = +$2Bn In 5 years, argentinian e-commerce will grow
  • 7. 106MM USD average per brand in a year 75 largest web-only brands drove $8 billion in online sales last year Source: “Top Digital Native Brands”, Digital Commerce 360, 2018 Rise of Digital Native Vertical Brands
  • 8. Brands are actively ring-fencing customers & benefits, to maintain leadership positions Acquisitions Active M&A strategy to manage biz erosion & capitalize white spaces
  • 9. What worked before, might not be the recipe for today's online world
  • 10. Dollar Shave Club and Harry's shrunk Gillette´s lion share from 70% to 50% Has your brand been disrupted yet? Source: CNBC, Sep 2018. VS.
  • 11. Offline trade marketing dollars are moving to search on marketplaces
  • 13. Visibility (Brick & Mortar) Visibility (Digital)
  • 15. Do you think marketplaces are a place to do Branding or Performance?
  • 16. Source: emarketer, 2018 Digital Ad Spending LATAM: growth projection Digital: +$1Bn/year+10pts in 5 years
  • 17. Source: Forecast 2021, Digital Ad Spending US & China, emarketer, 2019 Marketplaces are winning share in digital ad spending China 2019 Digital Ad Revenues by Company USD 80 Bn Other media players % e-commerce/Retail 36.6% % e-commerce/Retail 4.2% Marketplaces 1% or less Others 34% Google & Facebook 66% % e-commerce/Retail 10.7% US 2019 Digital Ad Revenues by Company USD 129 Bn
  • 18. Deep dive on marketplaces as media vehicles Source: “Amazon Ads: benchmark report”, Tinuti, 2019 & MELI Internal Data. USA: Advertisers are balancing Branding & Performance LATAM: Focus on Performance (for now) Branding Performance
  • 21. Source of NEW buyers 71% of all purchases in US leading marketplace are new-to-brand Source: “Amazon Ads: benchmark report”, Tinuti, 2019 Leaky bucket!
  • 22. +65% online searches are made in marketplaces Source: “La primera vez que pensaste buscar este producto, ¿Por qué sitio web comenzaste?”, Estudio GFK, 2019. Where are you investing your search dollars?
  • 23. Brands must build awareness inside the marketplaces at discovery stage 5 out of 10 top searches are unbranded Source: MELI Internal Data
  • 24. “The challenge is rising above the noise”
  • 25. Brands are 3x more likely to be purchased in a consumer initial-consideration - McKinsey
  • 26. Do you now think marketplaces can serve as a brand building tool?
  • 27. The power of INSIGHTS But what drives most value for brand builders & sales?
  • 30. WHO are they? WHAT are they looking for? HOW do they buy? WHEN do they buy?
  • 31. 2nd most purchased category in Argentina The portable knowledge center used by CEOs to reach success Books Insights Source: MELI Internal Data
  • 32. Their most purchased category is construction Those survivors who lived their youth without mobile, internet, social & tinder Baby Boomers Insights Source: MELI Internal Data
  • 33. 3x more conversion rate, concentrating +80% of our traffic Hundreds of icons that are on our cell phone, although 99% of us use only 10 Apps Insights Source: MELI Internal Data
  • 35. Where 7 out of 10 product searches are unbranded and 80% is mobile a Monday that lasts a week (and sometimes more) Cyber Monday Source: MELI Internal Data Recap Seasonalities
  • 36. 45% of sales during Hot Sale Those devices that make our lives a better place to live in Consumer Electronics Source: MELI Internal Data Recap Seasonalities
  • 37. 19x more products purchases than a normal day and +90% from Brand Stores Black Friday The day when everyone goes mad on buying stuff they don’t need Source: MELI Internal Data Recap Seasonalities
  • 38. Most purchased product during Cyber Monday 2019 in Argentina The real deal for first-time parents Diapers Source: MELI Internal Data Recap Seasonalities
  • 39. Key Takeaways Branding: Brands need to drive awareness & consideration, specially amongst those in discovery stage Insights: Marketplaces have insights that only ecommerce platforms can deliver Performance: Brands are betting on marketplaces to connect with audiences in a purchasing mindset