This document discusses the rise of e-commerce and marketplaces in Latin America and their potential for advertising. It notes that while e-commerce penetration is lower in Latin America compared to other regions, it is growing rapidly and expected to double in size within five years. Marketplaces provide access to large audiences with a purchasing mindset and are winning a growing share of digital ad spending. The document argues that while marketplaces were initially seen as only performance marketing channels, they can also serve as effective branding tools by helping brands discover and influence customers earlier in their purchasing journeys. It provides several examples and insights into customer behavior that marketplaces can uncover to help brands optimize for discovery, consideration, and purchase.
How Marketplaces Are Transforming Digital Advertising and Brand Building in LATAM
1. Marketing & Insights Director LATAM
Advertising - MercadoLibre
Juan Lavista
#1 e-commerce and fintech in LATAM
Rise of marketplaces in
Advertising: It's all
about the mindset
2. The birth of e-commerce
‘71
Stanford/MIT students
trading pot
‘84
Jane Snowball: ordering
groceries on her TV
‘94
Dan Kohn selling
Sting’s CS
’94
Pizza Hut: Extra
pepperoni online order
3. Source: emarketer, 2019.
Retail eCommerce Sales Penetration
Mobile Commerce e-commerce
Latin America
5.8%
2.1%
4.2%
1.4%
Western Europe
North America 4.7%
10.7%
4.2%
10.3%
China 36.6%
29.7%
China vs LATAM: Lot´s of catch up = huge upside!
7. 106MM USD average per brand in a year
75 largest web-only brands drove
$8 billion in online sales last year
Source: “Top Digital Native Brands”, Digital Commerce 360, 2018
Rise of Digital Native Vertical Brands
8. Brands are actively
ring-fencing customers
& benefits, to maintain
leadership positions
Acquisitions
Active M&A strategy to manage biz
erosion & capitalize white spaces
17. Source: Forecast 2021, Digital Ad Spending US & China, emarketer, 2019
Marketplaces are winning share in digital ad spending
China 2019
Digital Ad Revenues
by Company
USD 80 Bn
Other media
players
% e-commerce/Retail 36.6% % e-commerce/Retail 4.2%
Marketplaces
1% or less
Others
34%
Google &
Facebook
66%
% e-commerce/Retail 10.7%
US 2019
Digital Ad
Revenues
by Company
USD 129 Bn
18. Deep dive on marketplaces as media vehicles
Source: “Amazon Ads: benchmark report”, Tinuti, 2019 & MELI Internal Data.
USA: Advertisers are balancing
Branding & Performance
LATAM: Focus on
Performance (for now)
Branding Performance
21. Source of
NEW buyers
71%
of all purchases in
US leading marketplace
are new-to-brand
Source: “Amazon Ads: benchmark report”, Tinuti, 2019
Leaky
bucket!
22. +65%
online searches
are made in
marketplaces
Source: “La primera vez que pensaste buscar este producto,
¿Por qué sitio web comenzaste?”, Estudio GFK, 2019.
Where are you investing
your search dollars?
23. Brands must build awareness inside
the marketplaces at discovery stage
5 out of 10
top searches are unbranded
Source: MELI Internal Data
31. 2nd most purchased category in
Argentina
The portable knowledge center
used by CEOs to reach success
Books
Insights
Source: MELI Internal Data
32. Their most purchased category is
construction
Those survivors who lived their youth
without mobile, internet, social & tinder
Baby Boomers
Insights
Source: MELI Internal Data
33. 3x more conversion rate,
concentrating +80% of our traffic
Hundreds of icons that are
on our cell phone, although
99% of us use only 10
Apps
Insights
Source: MELI Internal Data
35. Where 7 out of 10 product searches
are unbranded and 80% is mobile
a Monday that lasts a week
(and sometimes more)
Cyber Monday
Source: MELI Internal Data
Recap Seasonalities
36. 45% of sales during
Hot Sale
Those devices that make our
lives a better place to live in
Consumer Electronics
Source: MELI Internal Data
Recap Seasonalities
37. 19x more products purchases
than a normal day and +90%
from Brand Stores
Black Friday
The day when everyone
goes mad on buying stuff
they don’t need
Source: MELI Internal Data
Recap Seasonalities
38. Most purchased product during
Cyber Monday 2019 in Argentina
The real deal for
first-time parents
Diapers
Source: MELI Internal Data
Recap Seasonalities
39. Key Takeaways
Branding: Brands need to drive awareness & consideration,
specially amongst those in discovery stage
Insights: Marketplaces have insights that only ecommerce
platforms can deliver
Performance: Brands are betting on marketplaces to connect
with audiences in a purchasing mindset