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Case Study                           Retail




PeopleSoft 9.1 Upgrade for a Leading Beer Distributor & Retailer
Client Overview
The client is a privately owned, chain of retail outlets in Ontario, Canada. It is one of the largest distributor and retailer of Beer in Canada.
It currently has more than 7300 employees and has over 230 brands of Beer that it serves each day to its customer.




 Business Need                                                                                            Methodology
 The client needed to upgrade its existing system and have a robust unified HRMS                          Using the SPEED methodology the whole
 system to sustain their growth strategy, and also to respond quickly to business needs                   project into manageable phases and thus
 with minimal costs.                                                                                      minimizing the project risk. The project was
                                                                                                          divided into the following phases
 Also the client wanted to automate and streamline routine HR & Payroll transactions to                   • Discover phase: It included System Study;
 reduce manual procedures and increase faster & efficient payroll processing and HR                           As-Is analysis, Fit/Gap Analysis
 management.                                                                                              • Upgrade phase: It included upgrading
                                                                                                              application from 8.9 to 9.1
 Scope                                                                                                    • Implementation and Test Phase: It
 •   To upgrade PeopleSoft HRMS v8.9 to PeopleSoft HRMS v9.1                                                  included Retrofitting online and batch
 •   To upgrade PeopleTools from v8.47 to v8.50                                                               customizations, preparation of Unit Test Plan
 •   Perform fit-gap analysis during assessment phase                                                         and Unit Testing
 •   To retrofit client’s existing PeopleSoft Customizations in the development instance                  • SIT & UAT phase: Test script creation, User
                                                                                                              training and providing fixes for defects/gaps.
 Challenges Faced
 •   Creating a common platform – consolidate HR, payroll and benefits, Time & Labor                      After the SIT phase the system was handed over
 •   Lack of proper documentation on the existing customizations                                          to client for UAT. By deploying high quality
 •   Migration of legacy data and licensing issues of the legacy application                              resources and using the best practices in
 •   Hardware connectivity issues                                                                         PeopleSoft Upgrade Hexaware was able to
 •   Frequent scope changes resulting in project overrun and delay                                        • Clean up lot of unnecessary customizations,
                                                                                                              unused PS Queries
                                                                                                          • Fixed existing production issues during the
 Solution
                                                                                                              upgrade
 Hexaware partnered with the client in this highly complex initiative, using its proven
                                                                                                          and helped in increasing the productivity,
 processes and Global Delivery Model to:
                                                                                                          improving the performance of the applications
 • Create a unified platform to consolidate HR, payroll & Time and Labor processes.
                                                                                                          and reducing the cost
 • Implement PeopleSoft v9.1 — Payroll, HR, Time & Labor Benefits
 • Deliver system development artifacts in an onsite-offshore process


 Technical Environment                                                                                         Business Benefits
 •   PeopleTools 8.50                                                                                          •    Improved productivity
 •   PeopleSoft HR, Payroll and T&L 9.1                                                                        •    Faster decision-making due to improved
 •   Oracle 11g                                                                                                     information flow
 •   Solaris 10                                                                                                •    Reduction in Total cost of ownership by
                                                                                                                    eliminating redundant systems,
                                                                                                                    processes and procedures




© Hexaware Technologies. All rights reserved.                                                                                             www.hexaware.com

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PeopleSoft 9.1 Upgrade for a Leading Beer Distributor & Retailer

  • 1. Case Study Retail PeopleSoft 9.1 Upgrade for a Leading Beer Distributor & Retailer Client Overview The client is a privately owned, chain of retail outlets in Ontario, Canada. It is one of the largest distributor and retailer of Beer in Canada. It currently has more than 7300 employees and has over 230 brands of Beer that it serves each day to its customer. Business Need Methodology The client needed to upgrade its existing system and have a robust unified HRMS Using the SPEED methodology the whole system to sustain their growth strategy, and also to respond quickly to business needs project into manageable phases and thus with minimal costs. minimizing the project risk. The project was divided into the following phases Also the client wanted to automate and streamline routine HR & Payroll transactions to • Discover phase: It included System Study; reduce manual procedures and increase faster & efficient payroll processing and HR As-Is analysis, Fit/Gap Analysis management. • Upgrade phase: It included upgrading application from 8.9 to 9.1 Scope • Implementation and Test Phase: It • To upgrade PeopleSoft HRMS v8.9 to PeopleSoft HRMS v9.1 included Retrofitting online and batch • To upgrade PeopleTools from v8.47 to v8.50 customizations, preparation of Unit Test Plan • Perform fit-gap analysis during assessment phase and Unit Testing • To retrofit client’s existing PeopleSoft Customizations in the development instance • SIT & UAT phase: Test script creation, User training and providing fixes for defects/gaps. Challenges Faced • Creating a common platform – consolidate HR, payroll and benefits, Time & Labor After the SIT phase the system was handed over • Lack of proper documentation on the existing customizations to client for UAT. By deploying high quality • Migration of legacy data and licensing issues of the legacy application resources and using the best practices in • Hardware connectivity issues PeopleSoft Upgrade Hexaware was able to • Frequent scope changes resulting in project overrun and delay • Clean up lot of unnecessary customizations, unused PS Queries • Fixed existing production issues during the Solution upgrade Hexaware partnered with the client in this highly complex initiative, using its proven and helped in increasing the productivity, processes and Global Delivery Model to: improving the performance of the applications • Create a unified platform to consolidate HR, payroll & Time and Labor processes. and reducing the cost • Implement PeopleSoft v9.1 — Payroll, HR, Time & Labor Benefits • Deliver system development artifacts in an onsite-offshore process Technical Environment Business Benefits • PeopleTools 8.50 • Improved productivity • PeopleSoft HR, Payroll and T&L 9.1 • Faster decision-making due to improved • Oracle 11g information flow • Solaris 10 • Reduction in Total cost of ownership by eliminating redundant systems, processes and procedures © Hexaware Technologies. All rights reserved. www.hexaware.com