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Corporate Storytelling
the nouvelle cuisine of business presentations

                  Marc Jadoul
                 February 2nd, 2012.



                 All rights reserved © 2012 M. Jadoul   1
Nouvelle Cuisine
   • Rejection of excessive
       complication.
   •   Fresh ingredients, natural flavors.
   •   Smaller portions.
   •   No heavy sauces.
   •   Focus on composition and
       presentation.
   •   New combinations and pairings.
   •   Attention to dietary needs.
   •   New techniques and equipment.
                                        http://en.wikipedia.org/wiki/Nouvelle_cuisine

       All rights reserved © 2012 M. Jadoul                                             2
Last week,
you could have
watched over
210 hours
of cooking
programs on
Flemish TV
channels...




              All rights reserved © 2012 M. Jadoul   3
Bad PowerPoint
 presentations
cost companies
$252 million
   a day in
 wasted time.




  http://www.thinkoutsidetheslide.com/articles/wasting_250M_bad_ppt.htm

   All rights reserved © 2012 M. Jadoul                                   4
http://www.youtube.com/watch?v=KbSPPFYxx3o

All rights reserved © 2012 M. Jadoul                                        5
http://video.forbes.com/fvn/meetings-09/present-like-steve-jobs

All rights reserved © 2012 M. Jadoul                                       6
The Rise of the
           Corporate Storyteller
Even though millions of us are now content producers in some form
or another, the reality is there's still chasm when it comes to quality.
There's art and there's junk. Audiences want art.
To stand out today it's critical that businesses create content.
Activating your cadre of internal subject matter experts is the surest
path to visibility.
The reality is, however, that organizations need to do more than just
unleash their subject matter experts en masse. They need to activate
them in multiple channels at once and equip them in how to create a
compelling narrative—an emerging set of skills called Transmedia
Storytelling.
Transmedia storytelling is the future of marketing. And those who can
span across formats and share their expertise will stand out in an age
of Digital Relativity.
                                                               Steve Rubel, October 2010

                            All rights reserved © 2012 M. Jadoul                           7
The average business presentation
has 25% less slides than 3 years ago.




    Less time for                                 More time for
   monologue                                           dialogue
                                 http://www.slideshare.net/rashmi/slideshare-zeitgeist-2011

                All rights reserved © 2012 M. Jadoul                                          8
You’ll probably
                    present less than
                     20% of all the
                     information you
                       have in mind




All rights reserved © 2012 M. Jadoul    9
Nobody cares about your products
         (except you).




           All rights reserved © 2012 M. Jadoul   10
People will forget your words,
people will forget your slides,
  but they will never forget
  how you made them feel.




                                         http://www.youtube.com/watch?v=jv98mKgWpZ0

           All rights reserved © 2012 M. Jadoul                                  11
The left and the right brain

    Function                                          Design
   Argument                                           Story
      Focus                                           Symphony
       Logic                                          Empathy
 Seriousness                                          Play
Accumulation                                          Meaning


                                                      Daniel Pink, “A Whole New Mind”

               All rights reserved © 2012 M. Jadoul                                12
Aristotle’s ancient
             art of rhetoric
                                             Credibility
                                                 • Trustworthiness
                                                   or reputation
                                                 • Tone/style
                           Ethos



• Emotional or                                                        • Reasoning or
  imaginative                                                           argumentation
  impact         Pathos                    Logos                      • Facts, figures,
• Stories                                                               case studies
Emotion                                                               Logic
                                              http://sixminutes.dlugan.com/ethos-pathos-logos/

                   All rights reserved © 2012 M. Jadoul                                      13
A good storyline


   A ttention
    I nterest
   D esire
  ( E vidence )

   A ction
    All rights reserved © 2012 M. Jadoul   14
http://www.youtube.com/watch?v=Ql9lnv9PXzk
http://www.twistandshout.co.uk/latest/index.php/portfolio/campaign/alcatel-the-convergence-factor


                            All rights reserved © 2012 M. Jadoul                               15
http://www.slideshare.net/mjadoul/why-do-handpicked-cherries-2009         http://www.slideshare.net/mjadoul/20020612-von-helsinki-presentation




                                                                                             Uggly duckling




http://www.slideshare.net/mjadoul/20050523-von-stockholm-presentation


                                                      All rights reserved © 2012 M. Jadoul                                                        16
A good storyteller


 P assion
 A uthority
 T rustworthiness
 H umility
     All rights reserved © 2012 M. Jadoul   17
There are always three speeches
for every one you actually gave.
The one you practiced, the one you
gave, and the one you wish you gave.
                                                    Dale Carnegy




             All rights reserved © 2012 M. Jadoul                  18
The KISS principle


    K eep
    It
    S imple,
    S tupid
                                            http://en.wikipedia.org/wiki/KISS_principle

     All rights reserved © 2012 M. Jadoul                                            19
Even for engineers




                                    http://natgeotv.com/uk/engineering-connections
                                     http://www.youtube.com/watch?v=tyluS4TZKhQ

     All rights reserved © 2012 M. Jadoul                                       20
Never underestimate
   your audience




      All rights reserved © 2012 M. Jadoul   21
Use personalized examples




         All rights reserved © 2012 M. Jadoul   22
For each member or the audience,
you actually have two listeners.
There’s the
physical person
you see in front
of you and there’s
also a second
listener known as
“the little voice in
the head”.
Steve Denning


                All rights reserved © 2012 M. Jadoul   23
Satisfying your audience


        W hat’s
        In
        It
        F or
        M e?
        All rights reserved © 2012 M. Jadoul   24
Audience power map
  Expert
                  Influencer                                       Decider

                 Go through the                          Get all elements for
                 detail and score                         making a decision
Authority/
expertise
                   Spectator                                      Controller

                   Get through                                   Get confidence
                     the day                                       and trust

 Layman
           Low                  Decision power                                    High



                          All rights reserved © 2012 M. Jadoul                           25
Your audience
 may be spending
valuable time and
 money to attend
your presentation.

Don’t waste it!


             All rights reserved © 2012 M. Jadoul   26
Guy Kawasaki’s 10-20-30 rule


      10        slides

      20        minutes

      30        point fonts

                   http://blog.guykawasaki.com/2005/12/the_102030_rule.html


          All rights reserved © 2012 M. Jadoul                                27
Most people decide within the first
8   seconds of a presentation whether
     the speaker is worth listening to.


       Good morning... I am so glad
    that I got the opportunity to speak
     here this morning... Thank you...
      It’s really a pleasure to be here
             today, blah, blah, ...




                       All rights reserved © 2012 M. Jadoul   28
The average attention
          span of an adult is
            18 minutes.
          Keep your talk short
         or make sure that the
         first minutes include
         any material that you
          want your audience
             to remember.

                               http://bodylanguagelady.blogspot.com/2009/12/
                                    attention-span-grabbing-your-audiance.html

All rights reserved © 2012 M. Jadoul                                        29
Listen very carefully
(I shall say this only once…)




          All rights reserved © 2012 M. Jadoul   30
Train                                          Rickshaw


Tram                                           Lexus IS300


Taxi                                           TMB


Tent                                           Bicycle

        All rights reserved © 2012 M. Jadoul              31
If information is
                                     presented orally,
                                     people remember
                                     about 10% of
                                     the content 72
                                     hours later.


That figure goes up to 65%
    if you add a picture.

                                               John Medina (2008), “Brain Rules”

        All rights reserved © 2012 M. Jadoul                                32
Only 7% of a message is conveyed
  by actual words or content. 38%
 is transmitted by tone of voice and
volume of speech. The other 55% is
delivered through non-verbal means.
                                                    Albert Mehrabian (1981), “Silent Messages”

             All rights reserved © 2012 M. Jadoul                                            33
Penguins can be cute, but
they're not good presenters.




         All rights reserved © 2012 M. Jadoul   34
Your brain interprets every
   letter as a picture so wordy
slides literally choke your brain.

            All rights reserved © 2012 M. Jadoul   35
Do not overload your presentation
with visuals - they should underline
something in your presentation, and
 not overshadow you, the speaker.




             All rights reserved © 2012 M. Jadoul   36
http://www.presentationzen.com/presentationzen/2007/09/steve-bill-redu.html

       All rights reserved © 2012 M. Jadoul                              37
Great speakers may use poor visuals …




     … or even no slides at all …

             Gary Vaynerchuk




              All rights reserved © 2012 M. Jadoul   38
… although real good visuals
 don’t need (m)any words.




         All rights reserved © 2012 M. Jadoul   39
(42 slides with techniques,
   tips & tricks deleted)
                 Message




                                                     Your
 Your story
                                                     preparation

                      YOU
Audience       Your                                    Delivery
           presentation

              All rights reserved © 2012 M. Jadoul                 40
Summary


A good story is like a well-plated dish.
              It follows a recipe with
                 a few ingredients that
                  all blend together.
                              The result is a
                              creation that keeps
                              the audience asking
                             for more.

               All rights reserved © 2012 M. Jadoul   41
The nouvelle cuisine of
business presentations
         Focus & Simplicity.
         Less slides, More story.
         Time for dialogue.
         New presentation techniques.
         Images & Multimedia.
         Value instead of Product.
         Dynamic & Personalized.

 All rights reserved © 2012 M. Jadoul   42
Whatever food you’re going to serve…
 Never lose the passion for cooking!


             All rights reserved © 2012 M. Jadoul   43
Download this presentation
        from




http://www.slideshare.net/mjadoul/nouvelle-cuisine-2012


                    All rights reserved © 2012 M. Jadoul   44
Recommended reading
(some of the sources I have tapped)




            All rights reserved © 2012 M. Jadoul   45
Thank You!
(and enjoy your meal…)

 marc.jadoul@alcatel-lucent.com

 http://www.linkedin.com/in/mjadoul
 http://www.slideshare.net/mjadoul


            All rights reserved © 2012 M. Jadoul   46

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Corporate Storytelling: The Nouvelle Cuisine of Business Presentations

  • 1. Corporate Storytelling the nouvelle cuisine of business presentations Marc Jadoul February 2nd, 2012. All rights reserved © 2012 M. Jadoul 1
  • 2. Nouvelle Cuisine • Rejection of excessive complication. • Fresh ingredients, natural flavors. • Smaller portions. • No heavy sauces. • Focus on composition and presentation. • New combinations and pairings. • Attention to dietary needs. • New techniques and equipment. http://en.wikipedia.org/wiki/Nouvelle_cuisine All rights reserved © 2012 M. Jadoul 2
  • 3. Last week, you could have watched over 210 hours of cooking programs on Flemish TV channels... All rights reserved © 2012 M. Jadoul 3
  • 4. Bad PowerPoint presentations cost companies $252 million a day in wasted time. http://www.thinkoutsidetheslide.com/articles/wasting_250M_bad_ppt.htm All rights reserved © 2012 M. Jadoul 4
  • 7. The Rise of the Corporate Storyteller Even though millions of us are now content producers in some form or another, the reality is there's still chasm when it comes to quality. There's art and there's junk. Audiences want art. To stand out today it's critical that businesses create content. Activating your cadre of internal subject matter experts is the surest path to visibility. The reality is, however, that organizations need to do more than just unleash their subject matter experts en masse. They need to activate them in multiple channels at once and equip them in how to create a compelling narrative—an emerging set of skills called Transmedia Storytelling. Transmedia storytelling is the future of marketing. And those who can span across formats and share their expertise will stand out in an age of Digital Relativity. Steve Rubel, October 2010 All rights reserved © 2012 M. Jadoul 7
  • 8. The average business presentation has 25% less slides than 3 years ago. Less time for More time for monologue dialogue http://www.slideshare.net/rashmi/slideshare-zeitgeist-2011 All rights reserved © 2012 M. Jadoul 8
  • 9. You’ll probably present less than 20% of all the information you have in mind All rights reserved © 2012 M. Jadoul 9
  • 10. Nobody cares about your products (except you). All rights reserved © 2012 M. Jadoul 10
  • 11. People will forget your words, people will forget your slides, but they will never forget how you made them feel. http://www.youtube.com/watch?v=jv98mKgWpZ0 All rights reserved © 2012 M. Jadoul 11
  • 12. The left and the right brain Function Design Argument Story Focus Symphony Logic Empathy Seriousness Play Accumulation Meaning Daniel Pink, “A Whole New Mind” All rights reserved © 2012 M. Jadoul 12
  • 13. Aristotle’s ancient art of rhetoric Credibility • Trustworthiness or reputation • Tone/style Ethos • Emotional or • Reasoning or imaginative argumentation impact Pathos Logos • Facts, figures, • Stories case studies Emotion Logic http://sixminutes.dlugan.com/ethos-pathos-logos/ All rights reserved © 2012 M. Jadoul 13
  • 14. A good storyline A ttention I nterest D esire ( E vidence ) A ction All rights reserved © 2012 M. Jadoul 14
  • 16. http://www.slideshare.net/mjadoul/why-do-handpicked-cherries-2009 http://www.slideshare.net/mjadoul/20020612-von-helsinki-presentation Uggly duckling http://www.slideshare.net/mjadoul/20050523-von-stockholm-presentation All rights reserved © 2012 M. Jadoul 16
  • 17. A good storyteller P assion A uthority T rustworthiness H umility All rights reserved © 2012 M. Jadoul 17
  • 18. There are always three speeches for every one you actually gave. The one you practiced, the one you gave, and the one you wish you gave. Dale Carnegy All rights reserved © 2012 M. Jadoul 18
  • 19. The KISS principle K eep It S imple, S tupid http://en.wikipedia.org/wiki/KISS_principle All rights reserved © 2012 M. Jadoul 19
  • 20. Even for engineers http://natgeotv.com/uk/engineering-connections http://www.youtube.com/watch?v=tyluS4TZKhQ All rights reserved © 2012 M. Jadoul 20
  • 21. Never underestimate your audience All rights reserved © 2012 M. Jadoul 21
  • 22. Use personalized examples All rights reserved © 2012 M. Jadoul 22
  • 23. For each member or the audience, you actually have two listeners. There’s the physical person you see in front of you and there’s also a second listener known as “the little voice in the head”. Steve Denning All rights reserved © 2012 M. Jadoul 23
  • 24. Satisfying your audience W hat’s In It F or M e? All rights reserved © 2012 M. Jadoul 24
  • 25. Audience power map Expert Influencer Decider Go through the Get all elements for detail and score making a decision Authority/ expertise Spectator Controller Get through Get confidence the day and trust Layman Low Decision power High All rights reserved © 2012 M. Jadoul 25
  • 26. Your audience may be spending valuable time and money to attend your presentation. Don’t waste it! All rights reserved © 2012 M. Jadoul 26
  • 27. Guy Kawasaki’s 10-20-30 rule 10 slides 20 minutes 30 point fonts http://blog.guykawasaki.com/2005/12/the_102030_rule.html All rights reserved © 2012 M. Jadoul 27
  • 28. Most people decide within the first 8 seconds of a presentation whether the speaker is worth listening to. Good morning... I am so glad that I got the opportunity to speak here this morning... Thank you... It’s really a pleasure to be here today, blah, blah, ... All rights reserved © 2012 M. Jadoul 28
  • 29. The average attention span of an adult is 18 minutes. Keep your talk short or make sure that the first minutes include any material that you want your audience to remember. http://bodylanguagelady.blogspot.com/2009/12/ attention-span-grabbing-your-audiance.html All rights reserved © 2012 M. Jadoul 29
  • 30. Listen very carefully (I shall say this only once…) All rights reserved © 2012 M. Jadoul 30
  • 31. Train Rickshaw Tram Lexus IS300 Taxi TMB Tent Bicycle All rights reserved © 2012 M. Jadoul 31
  • 32. If information is presented orally, people remember about 10% of the content 72 hours later. That figure goes up to 65% if you add a picture. John Medina (2008), “Brain Rules” All rights reserved © 2012 M. Jadoul 32
  • 33. Only 7% of a message is conveyed by actual words or content. 38% is transmitted by tone of voice and volume of speech. The other 55% is delivered through non-verbal means. Albert Mehrabian (1981), “Silent Messages” All rights reserved © 2012 M. Jadoul 33
  • 34. Penguins can be cute, but they're not good presenters. All rights reserved © 2012 M. Jadoul 34
  • 35. Your brain interprets every letter as a picture so wordy slides literally choke your brain. All rights reserved © 2012 M. Jadoul 35
  • 36. Do not overload your presentation with visuals - they should underline something in your presentation, and not overshadow you, the speaker. All rights reserved © 2012 M. Jadoul 36
  • 38. Great speakers may use poor visuals … … or even no slides at all … Gary Vaynerchuk All rights reserved © 2012 M. Jadoul 38
  • 39. … although real good visuals don’t need (m)any words. All rights reserved © 2012 M. Jadoul 39
  • 40. (42 slides with techniques, tips & tricks deleted) Message Your Your story preparation YOU Audience Your Delivery presentation All rights reserved © 2012 M. Jadoul 40
  • 41. Summary A good story is like a well-plated dish. It follows a recipe with a few ingredients that all blend together. The result is a creation that keeps the audience asking for more. All rights reserved © 2012 M. Jadoul 41
  • 42. The nouvelle cuisine of business presentations Focus & Simplicity. Less slides, More story. Time for dialogue. New presentation techniques. Images & Multimedia. Value instead of Product. Dynamic & Personalized. All rights reserved © 2012 M. Jadoul 42
  • 43. Whatever food you’re going to serve… Never lose the passion for cooking! All rights reserved © 2012 M. Jadoul 43
  • 44. Download this presentation from http://www.slideshare.net/mjadoul/nouvelle-cuisine-2012 All rights reserved © 2012 M. Jadoul 44
  • 45. Recommended reading (some of the sources I have tapped) All rights reserved © 2012 M. Jadoul 45
  • 46. Thank You! (and enjoy your meal…) marc.jadoul@alcatel-lucent.com http://www.linkedin.com/in/mjadoul http://www.slideshare.net/mjadoul All rights reserved © 2012 M. Jadoul 46