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not customer-centric • • You Whuffie at Web 2.0 Expo

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not customer-centric
• •
You do everything you can to keep You have a long list of customer
your customers on your website. relations policies. Any exception to
those policies has to go up the chain
of command for approval.
• You measure number of visitors and
time spent on your website as

whether you are successful. You need to create multiple
instructional videos so that your
customers will understand how to
• When budgets get tightened, you
use your product.
make cutbacks in areas like
customer service, marketing,

support staff and design. You demand social media strategies
that win over the ‘influencers’ to blog
or tweet about your product.
• You are bothered by a customer
describing your product in their own
words that doesn’t match your
brand.

Publicada em: Negócios, Tecnologia, Design
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  • .DOWNLOAD THIS BOOKS INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... .DOWNLOAD PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... .DOWNLOAD EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... .DOWNLOAD doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... .DOWNLOAD PDF EBOOK here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... .DOWNLOAD EPUB Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... .DOWNLOAD doc Ebook here { https://tinyurl.com/y8nn3gmc } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
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  • Great topic then :D.
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  • Thanks for posting these. I was so busy listening and tweeting about what you were saying in the presentation that I missed writing a couple of things down! It was great to listen to a presentation that wasn't just talking about what social media sites to plaster your stale old marketing messages in! Personally, I don't believe in 'social media marketing.' For my agency, 'The Conversation is the Thing.' Conversations may happen through social media technologies, but they also happen in other places online and offline. You need to look at all of it to find the best locations and conversation vehicles to build Whuffie for your company. Oh, you also should figure out what to say--not just interrupt the conversation with marketing bullets and sales pitches.

    I'm excited to read the book. Will it be available on Kindle?
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  • @AustinHill Of course Sean was there to see it! I think he's memorized it by now. :) He was there in his orange beenie, so I could conveniently point him out and then was surrounded by as many people as I was after the presentation. :)
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