My talk from the UNICOM DevOps Summit

1. Name of the Speaker : Mirco Hering
Company Name : Accenture
http://www.unicomlearning.com/Devops_Summit_Melbourne_2018/

2. About me
@mircohering #notafactoryanymore
Mirco Hering
APAC Lead for DevOps & Agile
@mircohering on Twitter
Upcoming BookBlog at http://notafactoryanymore.comAt work
• Run a team of passionate
transformation agents
• Create solutions for clients
• Fix problems

3. @mircohering #notafactoryanymore

4. The problem at hand
https://devops.com/still-fighting-problems-devops-15-years-ago/
@mircohering #notafactoryanymore

5. An attempt of an explanation
We are here
DevOps Practices & Tools
DevOps
Organisation
@mircohering #notafactoryanymore

6. The Transformation lifecycle
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Stable State Stable State
Stable State

7. The Transformation lifecycle
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Ongoing stimulus

8. Working with the wrong mental model
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9. Misaligned principles and processes
“Rigth now, your company has
21st century Internet enabled business
processes,
Mid 20th century management processes all
built
Atop 19th century management principles.”
- Gary Hamel, American Management Expert
@mircohering #notafactoryanymore

10. IT can be managed based on Engineering/manufacturing
principles
Predictable Production Process allowing you to
measure Productivity and define output
Economies of Scale and effort of scaling
Based on functional specialisation of labour
Importance of upfront planning
Automation is improving productivity
@mircohering #notafactoryanymore

11. Not a factory anymore?
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12. Three dimensions of change
Organising and
managing
knowledge
workers in IT
Technology
Architectures
Ecosystem of
vendors and
applications
Rigorous
Continuous
Improvement
Innovation
Speed
Agility
Quality
@mircohering #notafactoryanymore

13. Technology – Enabling Small Batches
Optimum
batch size
(lowest total
cost)
Items per batch
Cost
Optimum
batch size
(lowest total
cost)
Items per batch
Cost
@mircohering #notafactoryanymore

14. Technology – Evolving Architecture
Consolidated core
system(s)
Access
Simplify
core
Access
Core as-is
Value Added
Services
Access
Core
Access
Modular
Core as-is
Access
Silo
“We need a simpler core
and we are also going to
simplify our processes
and products”
“We need agility on top
of our core systems to
become digitally
enabled”
“We will try this out to
test if it will work for us,
putting it in the core now
is not feasible”
“We have different
businesses with different
agendas, one size does
not fit all; decouple”
“Our core systems need
more functions / we need
to consolidate across our
businesses”
1
2
3
4
5
The traditional stating
point / goal
@mircohering #notafactoryanymore

15. Technology – Governing Delivery
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16. People – Providing Context
@mircohering #notafactoryanymore

17. People – The Platform Movement
Delivery Governance
DevOps Platform Team
Test
automation
Plat 1
team
…Plat 2
team
Plat n
team
Automated
App Release
Environment
provisioning
DevOps
Governance
function
Quality
Assurance
Agile
Governance
function
Test Automation COE
@mircohering #notafactoryanymore

18. Ecosystem – Evaluating Software VEndors
@mircohering #notafactoryanymore
Functionality + Architecture + Engineering Capabilities
In-House IT Capabilities
Source Code
APIs
Modularity
Cloud Enablement
Autoscaling
Self-Healing
Monitoring
Change-ability

19. Ecosystem – The Evaluation Challenge
Automation
Vendor A: 100 Dollar per day
Vendor B: 80 Dollars per day
AVG$
Total$
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20. Ecosystem – The Evaluation Challenge -Part 2
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First Time Resolution
Rate/Resolution TimeSLAs

21. Ecosystem – Partner or Vendor
Are you using average daily rate as indicator of productivity, value for money, etc.?
Do have a mechanism in place that allows your SI to share benefits with you when they improve through
automation or other practices?
Do you give your SI the “wiggle room” to improve and experiment and do you manage the process together?
Do you celebrate or at least acknowledge failure of experiments?
Do you know what success looks like for your SI?
Do you deal with your SI directly?
@mircohering #notafactoryanymore

22. Silver bullet or Snake Oil?
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23. Want More Learn More?
To receive the following:
• A copy of this presentation
• An excerpt of DevOps for the Modern Enterprise
• Videos and slides from my DevOps Enterprise talks
• Most popular blog posts from
notafactoryanymore.com
• Get early access to any material coming out with
“DevOps For the Modern Enterprise”
Just pick up your phone, and send an email:
• To: mirco@SendYourSlides.com
• Subject: devops

24. Speaker Name: Mirco Hering
Email ID: mirco.hering@accenture.com
Organized by
UNICOM Trainings & Seminars Pvt. Ltd.
contact@unicomlearning.com
http://www.unicomlearning.com/Devops_Summit_Melbourne_2018/