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May 2012




                         Mohit Garg
           mohit.garg@mindtickle.com
Objective
MindTickle’s technology has made employee learning very effective for
companies and now MindTickle is very keen to work with instructors/teachers
to push innovation in learning to the next level…



                                    Create a

          Social and interactive learning platform
                                    that can

           Facilitate student-instructor interaction
                                       and

Enhance the learner’s experience beyond classroom
                           and contact hours




                                                                              2
Adult learning needs to be inspired by games


What would you prefer to do? Attend corporate training or play angry birds?




Games have the power to engage and excite. What if this power could be
            harnessed and used for business applications?


                                                                              3
Motivation
Adult learning needs to be more social, interactive and build on people’s
intrinsic motivations. Thankfully we have gamification…




Classroom (ILT) training today:               The opportunity:
   Tend to be long uninterrupted                A social and learning network that will
    sessions, much longer than adult              allow participants to stay connected
    attention span                                with their peers and the instructors
                                                  even after the training is over
   Limited options for content review
                                                 A system that allows participants to
   Limited opportunity for peer to peer          review the material from the training
    learning and exchange of ideas                before and after the training sessions
   Peer communities of learners are             A system that enables the learners to
    hard to create                                provide continuous feedback to the
   Hard to collect feedback                      instructors and vice-versa




                                                                                            4
Objective / Proposed Approach
Create a social learning platform that can assist/enhance the learning
experience for all the participants as well as help in effective delivery of training.


                                               Before the training programme:

                                                  Online secure site for authorized participants for
                                                   prep work and pre-reads

                                               During the course of the training programme:

                                                  Provide videos, PPTs and other docs for further
                                                   reading and revision

                                                  Quiz like assessments to self gauge the
                                                   knowledge and understanding

                                                  Student-instructor interactions and feedback
                                               After the training programme:

                                                  Ability to socially network and stay in touch with
                                                   peers/training cohorts

                                                  Ability to revisit and review the training material




                                                                                                         5
Solution Details




      Training Material
                          Customization by   Manage launch &   Provide detailed
       Provided by the
                             MindTickle        operations      analytics /reports
          instructor




MindTickle will provide a complete turnkey solution for an interactive
    learning experience that is tailored for each training session




                                                                                    6
Solution Details (Contd…)


                   1. One week prior to the training, the trainer can upload the list of all participants
Before Training




                      and use the automated system to send a welcome email with link to the
                      MindTickle’s customized private cloud URL specifically created for that training
                   2. On registration, a social network of all the participants is formed. Attendee can
                      view and interact with all other participants that are joining
                   3. Trainer also joins the group and and shares his credentials and pre-reads

                   4. The trainer can pre define some assessments and discussion groups that he/she
                      can unlock after every session/class etc.
During Training




                   5. Trainer has all the admin controls to do progressive disclosure of training
                      material as the training progresses
                   6. Training platform can support all kind of material like trainers video,
                      documents, PPTs, external links for deep study etc.




                                                                                                            7
Solution Details (Contd…)


                   7. Once one part of session is over, trainer can unlock the Stops and users can
During Training




                      assess or input their feedback and also do social discussion with other
                      participants.
                   8. Interactive training can have some encouragement in terms of badges, points,
                      medals etc. to make the environment more encouraging for learning.

                   7. Once the training is over, there is no need for printed documents or survey
                       completion since all the documents that trainers want to share will be available
                       on the MindTickle platform and the surveys can also be automated
After Training




                   8. Even after the training is over, this network will persist and people can stay
                       connected with everyone
                   9. Trainer can always send or post discussion and connect with other members
                       anytime after the training is over
                   10. As new members join this training, they can keep getting added and now the
                       network can start growing and all the new and past members can benefit from
                       interacting with each other



                                                                                                          8
About MindTickle
MindTickle is an an innovative SaaS* platform that makes learning and
engagement delightful, efficient and effective




                                                   Most popular use cases of
                                                   MindTickle’s learning platform:
                                                       New Hire training (pre-joining and
                                                        post-joining induction)

                                                       Product/sales training

                                                       Customer training

                                                       Policy and compliance training

            Demo Link                                  Culture and values training

Our Customers:




                        *SaaS : Software as a service


                                                                                             9
How is MindTickle different from E-learning?

                          E-Learning                          MindTickle
Interactivity      Animation, quizzes &         Game mechanics and social features
                   voice                        provide higher engagement levels
Agility            Vendor needs new SoW         Customizable platform that is very easy
                   for any content updates,     to update as content changes
                   and it may take weeks        and turn around time can be < 1 day
Do-it-yourself/    None                         Self-serve/ admin interface allows your
self-serve                                      experts to update content themselves
ROI measures       None                         Detailed analytics and reports on user
                                                participation & content absorption
Content Delivery   Typically restricted to      Designed in HTML5; portable across
                   devices that support Flash   devices including the iPad
Costs              One time upfront             Low upfront cost with valued based pay
                                                as you go (per user subscription model)
Ops & Support      Limited                      Subscription includes 24x7 support



                                                                                          10
Security
MindTickle’s private cloud solution provides three layers or security
and conforms to the industry standards




                           Application Access
State‐of-the-art data center                                                 Content Security
service provider           Security

   Completed SAS70 type II          Validated domains: user                   SHA-256 encryption
    audits                            registrations is verified at time of
                                      form filling to ensure correct            Identity access
   ISO 27001, SOC 1/SSAE
                                      company domain
                                                                                 management system
    16/ISAE 3402 certifications      Validated email: users have               HTTPS protocol
                                      to verify their email by clicking on
   Successfully validated as a
    Level 1 service provider
                                      the activation link sent in the
                                      registration email                        Secure downloading
    under the PCI Data                                                           and streaming of video
    Security Standard (DSS)
                                     Users credentials are                      content
                                      encrypted using one-way
   FISMA Moderate, ITAR              encryption technic before
    compliance, FIPS 140-2,           storing into the database
    HIPAA certification




                                                                                                          11
Engagement/ Participation Metrics


                                    Real time
                                    report to find
                                    out where all
                                    employees
                                    are in the
                                    learning
                                    process

                                    Robust task
                                    management
                                    so that you
                                    can have a
                                    defined
                                    process




                                                     12
Alerting Dashboard


                     Automatic
                     email alerts
                     reduce
                     administrative
                     burden of
                     managing
                     mundane and
                     repetitive
                     task of
                     sending
                     reminder
                     emails




                                      13
Content Feedback Reports


                           Detailed
                           analytics and
                           user feedback
                           on content




                                           14
Content Feedback Reports


                           Built-in survey
                           mechanisms
                           to collect
                           feedback on
                           content,
                           process and
                           effectiveness;
                           surveys are
                           totally
                           customizable




                                             15
Thanks
                      Mohit Garg
       mohit.garg@mindtickle.com
+1 973 400 1717 /+91 99203 49419

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Enabling & supplementing the instructor - Social Gamification Learning Platform

  • 1. May 2012 Mohit Garg mohit.garg@mindtickle.com
  • 2. Objective MindTickle’s technology has made employee learning very effective for companies and now MindTickle is very keen to work with instructors/teachers to push innovation in learning to the next level… Create a Social and interactive learning platform that can Facilitate student-instructor interaction and Enhance the learner’s experience beyond classroom and contact hours 2
  • 3. Adult learning needs to be inspired by games What would you prefer to do? Attend corporate training or play angry birds? Games have the power to engage and excite. What if this power could be harnessed and used for business applications? 3
  • 4. Motivation Adult learning needs to be more social, interactive and build on people’s intrinsic motivations. Thankfully we have gamification… Classroom (ILT) training today: The opportunity:  Tend to be long uninterrupted  A social and learning network that will sessions, much longer than adult allow participants to stay connected attention span with their peers and the instructors even after the training is over  Limited options for content review  A system that allows participants to  Limited opportunity for peer to peer review the material from the training learning and exchange of ideas before and after the training sessions  Peer communities of learners are  A system that enables the learners to hard to create provide continuous feedback to the  Hard to collect feedback instructors and vice-versa 4
  • 5. Objective / Proposed Approach Create a social learning platform that can assist/enhance the learning experience for all the participants as well as help in effective delivery of training. Before the training programme:  Online secure site for authorized participants for prep work and pre-reads During the course of the training programme:  Provide videos, PPTs and other docs for further reading and revision  Quiz like assessments to self gauge the knowledge and understanding  Student-instructor interactions and feedback After the training programme:  Ability to socially network and stay in touch with peers/training cohorts  Ability to revisit and review the training material 5
  • 6. Solution Details Training Material Customization by Manage launch & Provide detailed Provided by the MindTickle operations analytics /reports instructor MindTickle will provide a complete turnkey solution for an interactive learning experience that is tailored for each training session 6
  • 7. Solution Details (Contd…) 1. One week prior to the training, the trainer can upload the list of all participants Before Training and use the automated system to send a welcome email with link to the MindTickle’s customized private cloud URL specifically created for that training 2. On registration, a social network of all the participants is formed. Attendee can view and interact with all other participants that are joining 3. Trainer also joins the group and and shares his credentials and pre-reads 4. The trainer can pre define some assessments and discussion groups that he/she can unlock after every session/class etc. During Training 5. Trainer has all the admin controls to do progressive disclosure of training material as the training progresses 6. Training platform can support all kind of material like trainers video, documents, PPTs, external links for deep study etc. 7
  • 8. Solution Details (Contd…) 7. Once one part of session is over, trainer can unlock the Stops and users can During Training assess or input their feedback and also do social discussion with other participants. 8. Interactive training can have some encouragement in terms of badges, points, medals etc. to make the environment more encouraging for learning. 7. Once the training is over, there is no need for printed documents or survey completion since all the documents that trainers want to share will be available on the MindTickle platform and the surveys can also be automated After Training 8. Even after the training is over, this network will persist and people can stay connected with everyone 9. Trainer can always send or post discussion and connect with other members anytime after the training is over 10. As new members join this training, they can keep getting added and now the network can start growing and all the new and past members can benefit from interacting with each other 8
  • 9. About MindTickle MindTickle is an an innovative SaaS* platform that makes learning and engagement delightful, efficient and effective Most popular use cases of MindTickle’s learning platform:  New Hire training (pre-joining and post-joining induction)  Product/sales training  Customer training  Policy and compliance training Demo Link  Culture and values training Our Customers: *SaaS : Software as a service 9
  • 10. How is MindTickle different from E-learning? E-Learning MindTickle Interactivity Animation, quizzes & Game mechanics and social features voice provide higher engagement levels Agility Vendor needs new SoW Customizable platform that is very easy for any content updates, to update as content changes and it may take weeks and turn around time can be < 1 day Do-it-yourself/ None Self-serve/ admin interface allows your self-serve experts to update content themselves ROI measures None Detailed analytics and reports on user participation & content absorption Content Delivery Typically restricted to Designed in HTML5; portable across devices that support Flash devices including the iPad Costs One time upfront Low upfront cost with valued based pay as you go (per user subscription model) Ops & Support Limited Subscription includes 24x7 support 10
  • 11. Security MindTickle’s private cloud solution provides three layers or security and conforms to the industry standards Application Access State‐of-the-art data center Content Security service provider Security  Completed SAS70 type II  Validated domains: user  SHA-256 encryption audits registrations is verified at time of form filling to ensure correct  Identity access  ISO 27001, SOC 1/SSAE company domain management system 16/ISAE 3402 certifications  Validated email: users have  HTTPS protocol to verify their email by clicking on  Successfully validated as a Level 1 service provider the activation link sent in the registration email  Secure downloading under the PCI Data and streaming of video Security Standard (DSS)  Users credentials are content encrypted using one-way  FISMA Moderate, ITAR encryption technic before compliance, FIPS 140-2, storing into the database HIPAA certification 11
  • 12. Engagement/ Participation Metrics Real time report to find out where all employees are in the learning process Robust task management so that you can have a defined process 12
  • 13. Alerting Dashboard Automatic email alerts reduce administrative burden of managing mundane and repetitive task of sending reminder emails 13
  • 14. Content Feedback Reports Detailed analytics and user feedback on content 14
  • 15. Content Feedback Reports Built-in survey mechanisms to collect feedback on content, process and effectiveness; surveys are totally customizable 15
  • 16. Thanks Mohit Garg mohit.garg@mindtickle.com +1 973 400 1717 /+91 99203 49419