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Milena Regos
   @milenaregos
SOCIAL


Personal        Business
Personal Branding



Challenge: Purchased a lemon truck from Chrysler. Dealt with nonresponsive car dealership and
corporate.
Result: Received a brand new truck an amazing customer service thanks to Twitter and blogging.
Tony Hsieh Zappos.com
1.8 mil+ followers on Twitter
Personal Branding
Personal Branding
#1: Trust
#1: Trust
#2: Free Research
Success Stories:
#3: Traffic
Facebook reaches 3 out of
every 4 Internet users in the US




        Source: Comscore, February 2011
#4: Customer Service
#4: Customer Service
#5: Low
 Cost to
entry but
 not free
#6: New Business
Comes from:

• Facebook 67%
• Blogging 57%
• Twitter 42%



                 2011 Social Media Marketing Report
#7: It’s
 the
Future
Facebook
  friends
numbers
linked to
brain size

    Source: ABC News Oct 19, 2011
60% of brand
followers are
more likely to
recommend a
brand to a friend
after following
the brand on
Twitter



       Source: Mashable.com Oct 20, 2011
50% of brand
followers are
more likely to
buy from that
brand




       Source: Mashable.com Oct 20, 2011
56% of
consumers said
they are more
likely to
recommend a
brand to a friend
after “Liking” a
brand on
Facebook



       Source: Mashable.com Oct 20, 2011
51% of
consumers said
they are more
likely to buy a
product after
liking a page on
Facebook



       Source: Mashable.com Oct 20, 2011
Engage

Created a fun and
engaging contest at
Diamond Peak Ski
Resort, played by the
mascot Diamond Pete.
People had to guess
“Where Diamond Pete
is?” during the off season.
Success Stories:
•   Diamond Pete went hiking,
    traveled the world, and visited
    various sights around Lake
    Tahoe. People loved the idea
    and every day they
    commented on the next clue,
    creating a viral effect with it.

•   The contest ended after 30
    days but our fans kept it going
    by putting photos and videos
    with Diamond Pete in it.
What’s the ROI?
Case Study: Diamond Peak Ski Resort


Goal: Increase Facebook likes and engagement. Use a trackable offer to generate skier visits.
Tool: Facebook Advertising
Result: 365% increase in likes, 30% increase in post views, 42% increase in post feedback, 464
skier visits, Hermes Platinum Award for Social Media Campaign
Success Stories:
Offer: Free Birthday Lift Ticket
promoted with Facebook ads

Results:
• 10,655,283 impressions
• 365% increase in likes
• 30% increase in post views
• 42% increase in post feedback
• 464 new customers
• Cost: $1,897.99
• The campaign received
Hermes Platinum Award for
social media campaign
Case Study: Sliding on the Cheap


Goal: Develop Facebook social media presence and increase email subscribers
Result: 5,021 likes. 20% increase in email subscribers.
What’s the ROI?
What’s the ROI?
Results:
• 10,655,283 impressions
• 365% increase in likes
• 30% increase in post views
• 42% increase in post feedback
• 464 new customers
• Cost: $1,897.99
What’s the ROI?
Thank you!
                Milena Regos
                @milenaregos
           milenaregos@gmail.com
                775-771-6863
   http://www.outandaboutmarketing.com
   http://www.slideshare.net/milenaregos
  Images photo credit: Creative Commons

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