1.
H A R D T O R E A C H U S E R S
E A S Y T O R E A C H P L A C E S

2.
A B O U T U S
M I C H A E L
C R A B B
R A C H E L
M E N Z I E S
@ m i k e _ c r a b b @ r a c h e l _ m e n z i e s

3.
P E O P L E L I K E M E

4.
U S E R C E N T R E D

5.
The aim of this research project is to develop an accessible office
workstation for a disabled user.
This includes investigating the various types of input and output devices
that are currently available and can be used by a disabled user, and
incorporating a selection of these in a workstation application, thereby
increasing the bandwidth available to each user.
Extraordinary Computer/Human Operation
Journal of Rehabilitation Research and Development
Volume 28, Issue 1

6.
The aim of this research project is to develop an accessible office
workstation for a disabled user.
This includes investigating the various types of input and output devices
that are currently available and can be used by a disabled user, and
incorporating a selection of these in a workstation application, thereby
increasing the bandwidth available to each user.
Extraordinary Computer/Human Operation
Journal of Rehabilitation Research and Development
Volume 28, Issue 1
1991

7.
H A R D T O R E A C H ?
W H A T D O W E M E A N B Y

8.
O L D E R
A D U L T S
A A C
U S E R S
A P H A S I A

9.
O L D E R
A D U L T S
D R O P I N S E S S I O N
4 D A Y S A W E E K 1 0 : 0 0 - 1 2 : 0 0
E X A M P L E P R O J E C T
• W e b I n t e r f a c e s f o r O l d e r A d u l t s
• S e a r c h I n t e r f a c e C o m p a r i s o n s
C H A R A C T E R I S T I C S
6 5 + Y e a r s O l d
S t a n d a r d I s s u e s f a c e d b y O A p o p u l a t i o n

10.
A A C
U S E R S
D R O P I N S E S S I O N
E X A M P L E P R O J E C T
C H A R A C T E R I S T I C S
1 D A Y A W E E K 1 2 : 0 0 - 1 4 : 0 0
A u g m e n t a t i v e a n d A l t e r n a t i v e C o m m u n i c a t i o n
• B o a r d G a m e s f o r A A C U s e r s
• H o w w a s S c h o o l t o d a y

11.
A P H A S I A
D R O P I N S E S S I O N
E X A M P L E P R O J E C T
C H A R A C T E R I S T I C S
1 D A Y A W E E K 1 2 : 0 0 - 1 4 : 0 0
L a n g u a g e I m p a i r m e n t , c o m m o n l y c a u s e d
f r o m a s t r o k e
• W e b I n t e r f a c e s f o r O l d e r A d u l t s
• S e a r c h I n t e r f a c e C o m p a r i s o n s

12.
T H E U S E R C E N T R E

13.
C R E A T E S V A L U E F O R …

14.
B Y T E S A N D B L E T H E R S
T H E U S E R C E N T R E

15.
2 0 0 5
U S E R C E N T R E O P E N S
D R O P I N
S E S S I O N S
R E S E A R C H
P A R T I C I P A T I O N
T E A C H I N G
D E V E L O P M E N T

16.
D R P A U L A F O R B E S
U N I V E R S I T Y C O O R D I N A T O R
2 0 0 5 - 2 0 1 2
U S E R C E N T R E C O M M I T T E E
C O O R D I N A T I O N G R O U P
2 0 1 2 - O N W A R D S

17.
T H E U S E R C E N T R E H A S I N T R O D U C E D M E T O T H E
I N T E R N E T A L L O W I N G M E T O D E V E L O P M Y I N T E R E S T
I N P H O T O G R A P H Y .
L E A R N I N G T O N A V I G A T E T H E I N T E R N E T H A S O P E N E D
U P A W H O L E N E W W O R L D O F K N O W L E D G E F O R M E

18.
A pool of representative users for accessibility research: seeing through the eyes of the users
doi://10.1145/2845088

19.
R E S E A R C H
W O R K S H O P S
F O C U S
G R O U P S
C O - D E S I G N
W O R K S H O P S
Q U E S T I O N N A I R E S /
S U R V E Y S
I N T E R V I E W S
E X P E R I M E N T A L
S T U D I E S
• T H E S T U D Y O F E L D E R L Y D R I V E R S
• A P R O T O C O L F O R S O F T W A R E - S U P P O R T E D I N T E R A C T I O N
W I T H B R O A D C A S T D E B A T E S
• P E R S U A S I V E D I A L O G U E I N T E L E C A R E : P R O M O T I N G A N D
E N C O U R A G I N G S O C I A L I N T E R A C T I O N F O R O L D E R
A D U L T S
• I N V E S T I G A T I N G R E C O M M E N D A T I O N S F O R I N C L U S I V E
S O C I A L N E T W O R K I N G A N D O L D E R A D U L T S
• C O - D E S I G N I N G A P P E A L I N G W E A R A B L E S W I T H C A R E
H O M E R E S I D E N T S
• A Q U E S T I O N N A I R E T O G A U G E O L D E R A D U L T S ’ I N T E R E S T
I N U S I N G M O B I L E P H O N E S A S M E M O R Y A I D S
• D E S I G N I N G F O R I N D I V I D U A L S : U S A B L E T O U C H - S C R E E N
I N T E R A C T I O N T H R O U G H S H A R E D U S E R M O D E L S
• A G E - S P E C I F I C P R E D I C T I V E M O D E L S O F H U M A N
P E R F O R M A N C E
• A G E , T E C H N O L O G Y U S A G E , A N D C O G N I T I V E
C H A R A C T E R I S T I C S I N R E L A T I O N T O P E R C E I V E D
D I S O R I E N T A T I O N A N D R E P O R T E D W E B S I T E E A S E O F U S E

20.
https://vimeo.com/41354629 - Social Inclusion Through the Digital Economy (2007)

21.
C O N S E N T P R O C E S S

22.
B E N E F I T O F A G A T E K E E P E R

23.
S T R A I G H T T A L K I N G G R O U P
T H E U S E R C E N T R E

24.
R E P L A C E O R S U P P O R T
C O M M U N I C A T I V E I N T E N T
V A R I E D L E V E L S O F T E C H N O L O G Y
V A R I E D L E V E L S O F L I T E R A C Y

25.
“Great session. Good to help overcome first impressions and to
see complex communication people just like other people.”

26.
A C E - L P
S T O R I E S
A T T H E
D E N T I S T
H O W
W A S
S C H O O L
T O D A Y
P H O N I C S T I C K

27.
G A T E K E E P E R
P R O T E C T I O N O F V U L N E R A B L E G R O U P S
U N D E R 1 8 s
E X T E N D E D C O N S E N T F O R M
Ethical Considerations

28.
T A P A N D T A L K
T H E U S E R C E N T R E

29.
8 - W E E K P R O J E C T
F I E L D T R I P S
B U I L D I N G A C O M M U N I T Y
Tap & Talk & See

30.
G A T E K E E P E R
S U P P O R T F R O M N H S S T A F F
F R U S T R A T I O N
Ethical Considerations

31.
K E Y L E S S O N S

32.
O L D E R
A D U L T S
A A C
U S E R S
A P H A S I A

33.
B U Y I N F R O M A L L S T A K E H O L D E R S
UNIVERSITY
RESEARCHERS
TEACHERS
USERS
GATEKEEPER

34.
1. D E S I G N A T E D S P A C E
2. D O N ’ T R U S H I T
3. S E N S E O F B E L O N G I N G
4. C O M M U N I C A T I O N W I T H I N T H E G R O U P
5. E T H I C A L C O N S I D E R A T I O N S
C O M M O N T H E M E S

35.
BY PROVIDING APPROPRIATE SPACE AND SENSE OF BELONGING ….
A COMMUNITY EMERGES

36.
T H E U S E R C E N T R E