SlideShare a Scribd company logo
1 of 85
DOWNLOAD
KATA
POWERPOINT SLIDES
For creating your own KATA presentations and training
About These Kata Slides & Graphics
v4.1, March 2016
This collection of Improvement Kata / Coaching Kata slides
is for use by anyone. You can incorporate any of these
PowerPoint format slides into your own training and
presentations, and adjust them however you like.
Also included are links to five short videos that help make
key points in IK/CK presentations and training. You'll find
many more videos on the IK/CK YouTube channel at
www.youtube.com/user/734mike.
Please post your Kata presentations on SlideShare
(www.slideshare.net) and on YouTube, so we can learn
from you. Include some keywords like those listed below so
other Kata practitioners can find and learn from your efforts!
Suggested keywords: IK, CK, Kata, Improvement Kata, Coaching Kata,
Toyota Kata, Scientific Thinking
3
4
5
Kata are structured routines that you practice
deliberately, especially at the beginning, so
their pattern becomes a habit and leaves you
with new abilities. Kata are a way of learning
fundamental skills that you can build on. The
word comes from the martial arts, where Kata
are used to train combatants in fundamental
moves. But the idea of a Kata can be applied in
a much broader sense. The Improvement Kata
and Coaching Kata are for training managers
and leaders in a new way of doing their jobs.
At first you should try to practice each Kata
exactly as described, until its pattern becomes
somewhat automatic and habitual for you. That
can take several months of practice. When you
reach that point and have learned through
practice to understand the "why" behind that
Kata's routine, then you can start to deviate
from it by evolving your own version or style of
the pattern... as long as its core principles
remain intact.
Practice Kata to Find Your Way. No one can
show you precisely how your management
system should look and function. That would
be impossible since each organization has
unique characteristics and exists in unique
conditions. Developing an organization's
managerial system is not about copying the
tools and techniques that another organization
has come up with, which would be jumping to
solutions. You can and should start with some
already-existing basics, like in sports and music,
but then it's an iterative process of trial and
adjustment.
The routines of the Improvement Kata and
Coaching Kata help you develop and build your
own 21st Century management approach via a
well-proven set of "Starter Kata" to practice
daily. They come from the Toyota Kata research
and have been used for practice at thousands
of organizations around the world. Begin with
the Starter Kata and then, as you gain skill and
understanding, add to or adjust them to fit
your situation as needed. Then you’ll be
developing your own way.
Best wishes for your practicing!
Mike Rother
A NOTE ABOUT "KATA"
Here are the slides 
Remember... it’s about you
and your story! Use these
slides as some building blocks.
6
Visible
Less
Visible
Lean tools and techniques
to improve quality, cost
and delivery
• A systematic, scientific
way of thinking and acting
• Managers as the teachers
of that way
PRACTICING FOUNDATIONAL SKILLS
FOR SCIENTIFIC THINKING
By Mike Rother 7
What we're focusing on
8
THE IK & CK GIVE YOU AN EASY WAY
TO PRACTICE SCIENTIFIC THINKING
Scientific thinking is a basis for:
• Successfully pursuing seemingly
unattainable goals in complex systems
• Enabling teams to make decisions close
to the action and maneuver effectively
The Improvement Kata & Coaching
Kata make scientific thinking a skill
anyone can learn, by combining a
4-Step scientific pattern + simple,
structured routines for practicing
the pattern.
Science + Kata = Problem Solving Skill
By Mike Rother
9
WHAT IS
SCIENTIFIC
THINKING?
Scientific thinking is the intentional coordination of theory and
evidence, whereby we encounter new information, interpret it and,
if warranted, revise our understanding accordingly. This pattern is in
contrast to relying on already-held beliefs to explain causality.
Scientific thinking gives us the ability to look beyond our
preconceptions and see the world and ourselves in a truer light.
Whatʼs important about scientific thinking is not just whether we
decide to revise beliefs based on new information, but that
practicing it helps us reshape how we think... moving away from
relying on subconscious biases and an artificial sense of certainty.
Happily, humans are equipped to think about thinking, which is
called “metacognition,” and are able to change how they think
through personal experience (practice)!
By Mike Rother
SCIENTIFIC
THINKING
Scientific thinking is a routine of intentional coordination
between what we think will happen (theory), what actually
happens (evidence), and adjusting based on what we learn
from the difference.
What we
expect
to happen
What
actually
happened
Learning
"Let'stryitandsee"
10By Mike Rother
This is
how you
do it
j
k
COACHING
FREQUENT
PRACTICE
MASTERY
STARTER
KATA l
m
Corrective feedback
to ensure the Learner
practices the right
patterns
Growing self efficacy
"I'm getting better at this"
Structured routines
for beginners
to practice
fundamentals
A little every day
4 INGREDIENTS FOR ACQUIRING NEW SKILLS
Brain research is clear: To develop new habits you should
practice new routines and experience a progressive sense
of mastering them (which helps generate and maintain
enthusiasm). The following ingredients help us rewire our
brain (new neural circuits) to acquire new skills & mindset.
By Mike Rother 11
WHAT ARE KATA?
They're practice routines. Kata are structured routines to practice
deliberately, especially at the beginning, so their pattern becomes a
habit and leaves you with new abilities. Kata are for learning
fundamentals that you can build on. Kata are a way of transferring skills
and developing shared abilities and mindset in a team or organization.
By Mike Rother 12
“Let’s begin by practicing it this way for a while”
Science + Kata = Problem Solving Skill
Combining a scientific pattern with structured practice
routines (Kata) develops effective problem solvers
Example
of a Kata
“Let’s begin by
practicing it
this way for a
while.”
By Mike Rother 13
The Routines of the Improvement Kata and Coaching Kata
are Practiced to Develop Scientific Mindset
WHAT KATA ARE FOR
Beginners should follow Kata exactly; not deviating from them,
so the Learner can internalize the patterns. But with increasing
proficiency each Learner can start to (within limits) develop
their own style.
Likewise, over time each organization can evolve the Kata it
began with to better suit and mesh with its culture. The original
Kata evolve into organization-specific practice routines.
By Mike Rother 14
Kata
Practice
To develop
foundational
skill and mindset
(1) FOLLOW: Start by repeating each
practice routine without modification, so
you can absorb its fundamental pattern.
(2) DETACH: Once the basic patterns get
habitual and you understand the 'why'
behind them, you'll start to adapt them.
HOW LONG DO YOU PRACTICE RELIGIOUSLY?
15
(3) FLUENCY: At this stage your actions
become natural. You can create your
own approaches to fit different
circumstances, while sticking to basic
underlying principles.
Real practice doesn't pass through these discrete stages,
but they are a useful way to depict your progression
By Mike Rother
They help you get started
KATA ARE LIKE ROCKET ENGINES
Beginners should follow Kata exactly;
not deviating from them, so the
Learner can internalize the patterns.
But with increasing proficiency each
Learner can start to (within limits)
develop their own style.
Likewise, over time each organization
can evolve the Kata it began with to
better suit and mesh with its culture.
The original Kata evolve into
organization-specific practice routines.
KATA
By Mike Rother 16
17
THE IMPROVEMENT KATA MODEL
Kata1 (方) – Suffix Meaning "Way of Doing"
We found a common, scientific pattern of thinking and
behavior in Toyota managers' approach -- their 'Way of
Improving' -- and depicted it with a four-step model we
named the “Improvement Kata.”
Conduct Experiments
to get thereGrasp the
Current
Condition
Establish
your Next
Target
Condition
Get the
Direction or
Challenge
1
2
3
4
The Improvement Kata model comes from research into how Toyota
manages people, which is summarized in the book “Toyota Kata”
By Mike Rother
18
THE IMPROVEMENT KATA MODEL
Kata1 (方) – Suffix Meaning "Way of Doing"
We found a common, scientific pattern of thinking and
behavior in Toyota managers' approach -- their 'Way of
Improving' -- and depicted it with a four-step model we
named the “Improvement Kata.”
Conduct Experiments
to get thereGrasp the
Current
Condition
Establish
your Next
Target
Condition
Get the
Direction or
Challenge
1
2
3
4
The Improvement Kata model comes from research into how Toyota
manages people, which is summarized in the book “Toyota Kata”
By Mike Rother
19
Important point: Toyota's success has come from striving
scientifically for all sorts of challenging goals, not just from
"eliminating waste" for greater efficiency.
A WAY OF IMPROVING
Conduct Experiments
to get thereGrasp the
Current
Condition
Establish
your Next
Target
Condition
Get the
Direction or
Challenge
1
2 3
4
The IK pattern is similar to other models of the human
creative, scientific process: Systems thinking,
learning organization, design thinking,
creative thinking, solution focused
practice, preferred futuring, skills
of inquiry, evidence-based
learning.
By Mike Rother
THERE'S ALSO A COACHING KATA
A way of coaching. Toyota's Master-Apprentice style
teaching approach is like training in sports and music.
Together the Improvement Kata and Coaching Kata
make up a management approach
Learne
r
Coach
(Manager)
By Mike Rother 20
21
BUT THERE IS A PROBLEM
No matter how good it is, just explaining a model
doesn't generate new ways of thinking and acting.
Hoping to create different behavior by explaining
or trying to convince generally doesn't work.
By Mike Rother
Our
Organization
Toyota's
Way
22
THIS DOESN'T WORK
• We don't behave a certain way because we lack
information. We behave one way or another
because it's a habit.
• Changing means deliberately practicing a different
routine, which over time changes how you think.
• But you wouldn't try to run 20 miles at the start.
You begin with some starter practice routines, to
help you learn fundamentals and build some initial
confidence in the new skill you're trying to learn.
By Mike Rother
Toyota's
Way
23
DEVELOPING YOUR OWN WAY
Begin with some practice routines, then evolve to
suit your organization as some proficiency is developed
Our
Organization's
Way
Expert
Proficient
Competent
Advanced Beginner
Novice
Each person may
start at a different
point and advance
at different rates.
By Mike Rother
24
Kata are also practice routines
that help you adopt new ways
of acting and thinking.
THE ROLE OF PRACTICE ROUTINES
Kata2 (型 or 形) – Meaning "Form"
This is where brain
science comes in
By Mike Rother
25
STARTER KATA
The practice
routines are a
way to begin to
operationalize
the IK pattern
The
Improvement
Kata model
There are structured practice routines, or Starter Kata, for each
step of the IK model, and for coaching, to help Learners develop
fundamental skills and operationalize the model. They're a
starting point for any individual, team or organization who
would like to develop a more scientific mindset and approach.
By Mike Rother
26
THE IK & CK PRACTICE GUIDE
Instructions for each Starter Kata
(Free on the Toyota Kata Website)
By Mike Rother
Five Coaching
Kata Questions
Run Charts
Learner's Storyboard
Obstacles
Parking Lot
PDCA
Cycles
Record
Coaching Cycle
27
Challenge
Current
Condition
Analysis
Target
Condition
Definition
Block
Diagram
COACH
LEARNER
By Mike Rother
VIDEO 1:
What We Know About How People Learn
(2 minutes)
https://www.youtube.com/watch?v=ELpfYCZa87g
Also available on the IK/CK YouTube Channel
28
VIDEO 2:
Practicing in Small Steps
(4 minutes)
29
https://www.youtube.com/watch?v=cfAQ8oJIGoA
Also available on the IK/CK YouTube Channel
QUICK DEFINITIONS
By Mike Rother 30
The Improvement Kata: A practical four-step model of
scientific of thinking and acting, for achieving challenging
goals.
The Improvement Kata includes practice routines for
each step, for learning through practice how to work
scientifically when you pursue goals in complex systems.
The Coaching Kata: Is a pattern for teaching the
Improvement Kata pattern of thinking and acting.
The Coaching Kata includes practice routines for anyone
who wants to teach the Improvement Kata pattern.
THE
IMPROVEMENT KATA
The Coaching Kata is a pattern for
managers to follow in teaching the
Improvement Kata pattern in daily
work, so that it becomes part of an
organization's culture.
The Improvement Kata is a model of the human creative
process. It’s a 4-step pattern of establishing target
conditions and then working iteratively (scientifically)
through obstacles, by learning from them and adapting
based on what's being learned.
THE COACHING KATA
By Mike Rother 31
THE FOUR STEPS OF THE
IMPROVEMENT KATA MODEL
1 2 3 4
A systematic, scientific pattern of working
Remember: The Improvement Kata combines
scientific steps + techniques of deliberate practice for
each step, to develop effective problem solving skill
By Mike Rother 32
Understand
the Direction
or Challenge
Grasp the
Current
Condition
Establish the
Next Target
Condition
CC
TC
Experiment
Toward the
Target Condition
Planning
Phase
Executing
Phase
Vision
Next
Target
Condition
Current
Condition Obstacles Challenge
12 34
THE FOUR STEPS OF THE IMPROVEMENT
KATA PATTERN
A systematic, scientific way of working
By Mike Rother 33
Challenge Vision
Next
Target
Condition
Current
Condition Obstacles
THE IMPROVEMENT KATA PATTERN
A systematic, scientific way of working
By Mike Rother 34
THE IMPROVEMENT KATA PATTERN
35
Now
Next
Target
Experiments
Diagram by Tobias Leonhardt
THE IMPROVEMENT KATA PATTERN
36
Current
Condition
Target
Condition
Test!
(Manager)
THE IMPROVEMENT KATA
+ THE COACHING KATA
It’s a methodology for developing people
to meet challenges
By Mike Rother 37
Improvement
Kata
Coaching
Kata
Understand
the
Directionor
Challenge
Grasp the
Current
Condition
Establish
the Next
Target
Condition
Experiment
Toward the
Target
Condition
‘Executing’
Coaching
Cycles
‘Planning’ Coaching Cycles
Learner
Coach
THE STEPS BUILD ON ONE ANOTHER
Each step of the Improvement Kata pattern operates
within the context of the previous step. This framing
effect is an integral part of effective problem solving.
By Mike Rother 38
Understand
the Direction
or Challenge
Grasp the
Current
Condition
Establish the
Next Target
Condition
CC
TC
Experiment
Toward the
Target Condition
Frames Frames Frames
Vision
Next
Target
Condition
Current
Condition Obstacles Challenge
CONNECTING STRATEGY & EXECUTION
By Mike Rother 39
Execution Strategy
Leaders establish the
organizationʼs strategic
concept (the “rallying
point” or overall direction)
Managers develop people by
coaching application practice
of the Improvement Kata in
the direction of the challenge
The role of Challenge in an organization
TERMINOLOGY
Obstacles
Experiments
Current
Condition
Threshold of
Knowledge
By Mike Rother 40
Next
Target
Condition
(dated)
Experiments
At the Current
Knowledge Threshold
Challenge
Threshold of
Knowledge
Current
Condition
Next
Target
Condition
(date)
By Mike Rother 41
WHAT IT REALLY LOOKS LIKE
Experiments
At the Current
Knowledge Threshold
Challenge
Threshold of
Knowledge
Current
Condition
By Mike Rother 42
WHAT IT REALLY LOOKS LIKE
Next
Target
Condition
(date)
Obstacles
Experiments
Next
Target
Condition
(dated)
Current
Condition
Threshold of
Knowledge
43
PRACTICING WORKING SCIENTIFICALLY
By Mike Rother
STEP 1
Obstacles
Experiments
Current
Condition
44
PRACTICING WORKING SCIENTIFICALLY
By Mike Rother
Next
Target
Condition
(dated)
Threshold of
Knowledge
STEP 2
Obstacles
Experiments
Current
Condition
45
PRACTICING WORKING SCIENTIFICALLY
By Mike Rother
Next
Target
Condition
(dated)
Threshold of
Knowledge
STEP 3
Obstacles
Experiments
Current
Condition
46
PRACTICING WORKING SCIENTIFICALLY
By Mike Rother
Next
Target
Condition
(dated)
Threshold of
Knowledge
STEP 4
Grasp the
Current
Condition
Establish
Your Next
Target
Condition
Understand
the
Challenge
The Improvement Kata
Four steps for achieving goals 1.
2.
3.
Experiments
Toward the Target Condition
4.
TC
TC
Grasp the
Current
Condition
Establish
Your Next
Target
Condition
Understand
the
Challenge
The Improvement Kata
Four steps for achieving goals 1.
2.
3.
Experiments
Toward the Target Condition
4.
TC
TC
Grasp the
Current
Condition
Establish
Your Next
Target
Condition
Understand
the
Challenge
The Improvement Kata
Four steps for achieving goals 1.
2.
3.
Experiments
Toward the Target Condition
4.
TC
TC
Grasp the
Current
Condition
Establish
Your Next
Target
Condition
Understand
the
Challenge
The Improvement Kata
Four steps for achieving goals 1.
2.
3.
Experiments
Toward the Target Condition
4.
TC
TC
Mike Rother
Mike Rother
Mike Rother
Mike Rother
PLANNING EXECUTING
Understand
the Direction
or Challenge
(from level above)
Grasp the
Current
Condition
Establish the
Next Target
Condition
Experiment
Toward the
Target
Condition
Value Stream
Level
Process
Level
Organization
Level
THE IK PATTERN IS PRACTICED
AT ALL LEVELS
The content differs, but the pattern of thinking is the same
By Mike Rother 48
(Organization’s vision and strategic objectives)
PLANNING EXECUTING
Understand
the Direction
or Challenge
(from level above)
Grasp the
Current
Condition
Establish the
Next Target
Condition
Experiment
Toward the
Target
Condition
Current State
Value Stream
Mapping
Future State
Value Stream
Mapping
Value Stream
Level
Process
Level
Organization
Level
THE IK PATTERN CONNECTS THE LEVELS
A Target Condition at one level is the Direction for the next level
Longer-Cycle
Experiments
Short-Cycle
Experiments
By Mike Rother 49
Understand
the Direction
or Challenge
Frames Frames Frames
Grasp the
Current
Condition
Establish the
Next Target
Condition
CC
TC
Experiment
Toward the
Target Condition
By Mike Rother 50
THE ROLE OF
VALUE STREAM MAPPING
The Future-State Map helps provide
an overarching Challenge to strive for
VSM Here
In what direction should process
teams improve, using the
Improvement Kata pattern?
Process Team A
Process Team B
Process Team C
Vision
Next
Target
Condition
By Mike Rother 51
Target
Condition
Next
Target
Condition
Target
Condition
Next
Target
Condition
Target
Condition
Typically a
6-month
to 3-year
time frame
Challenge
THE ROLE OF
VALUE STREAM MAPPING
This is a main intended role for VSM
 Itʼs practice designed specifically to
improve performance over time.
 Itʼs practice that involves continual
evaluation of your weaknesses and
targeting specific weaknesses, rather
than repeatedly doing what you
already know how to do.
 Itʼs practice that requires a coach.
Observation and specific feedback on
your current performance is critical to
understanding what to work on and
acquiring new skill.
 Itʼs practice where you donʼt move on
to the next part of the routine youʼre
trying to learn until you master the
part youʼre currently working on.
WHAT IS “DELIBERATE PRACTICE”?
By Mike Rother 52
• Any complex performance requires
skill.
• We develop new skill through practice.
• Long time-gaps between practice
sessions diminishes the effectiveness
of practice. Daily often seems to be a
good frequency.
• We are not good at self-feedback to
understand where we are deviating
from good practice and need corrective
action.
A FEW SKILL-DEVELOPMENT BASICS
By Mike Rother 53
‘Continuous’ means many minds
engaged in improving their processes,
and daily cycles of experimentation.
Yet our existing work routines rarely
include improvement.
Systematically and scientifically
improving processes is a complex
skill set we are not naturally good at!
We can learn systematic, scientific improvement
through deliberate practice of the
Improvement Kata routines
WHY KATA FOR
CONTINUOUS IMPROVEMENT?
By Mike Rother 54
THE IK & CK INCLUDE
PRACTICE ROUTINES
The Improvement Kata & Coaching Kata don't
just model a way of working, they also include
structured practice routines for each step, to
make their pattern teachable and transferrable.
Coached practice of these routines, especially at
the start, is a way to build improvement
capability into an organization and make
effective empowerment possible.
Practical
Application
A team or organization that’s pursuing continuous
improvement will do well to use some structured practice
routines -- Kata -- for developing new behavior, habits and
culture, especially at the beginning.
By Mike Rother 55
START
PRACTICING
THESE
The Coaching
Kata Practice
Routines
For the Coach
The IK
Model
A scientific way
of working
By Mike Rother
BASIC PRINCIPLES
START
PRACTICING
THESE
Then build
on them to
suit your
organization
The IK
Practice
Routines
For the Learner
56
Then build
on them to
suit your
organization
START BY PRACTICING FUNDAMENTAL SKILLS
57
The Improvement Kata and Coaching Kata have starter
practice routines that help anyone develop scientific-
thinking skills and mindset. Deliberate, coached IK/CK
practice is a way of creating a scientific-thinking 'culture'
in an individual, a team or an organization.
Ultimately, though, the Kata are not the important thing,
but rather the skills and mindset that practicing them
leaves behind.
As in music, sports and with other complex skills, you begin
by practicing some fundamental Kata until their pattern
becomes somewhat routine. Then you can move beyond
rigidly practicing the Kata to develop your own style and
focus on the sound of the 'music' you are making... as long
as the basic principles & patterns of the Kata remain.
By Mike Rother
(1) A Model A representation of something
that occurs in reality. Models help
researchers describe, predict, test
and understand systems.
”Essentially, all models are wrong, but
some are useful.” - George E. P. Box
Starting routines ("Starter Kata").
Specific training drills to develop
fundamental skills and mindset,
especially at the beginning. These
help turn concepts into reality.
(Supported by coaching routines.)
(2) Structured Starter
Practice Routines
(3) Organization-Specific
Routines As proficiency increases, each
organization can evolve the
starting practice routines into its
own practice routines, to better
fit its circumstances and culture.
THE TOYOTA KATA RESEARCH & APPROACH
By Mike Rother 58
The scientific process helps
you find the path not by
telling you what's ahead.
It only confirms or refutes
the results of experiments.
Since the path to a challenging goal cannot be predicted with
exactness, we have to find that path by experimenting like a
scientist. With each insight a scientist adjusts his/her course
to take advantage of what has just been learned.
THE IMPROVEMENT KATA PATTERN
IS A SCIENTIFIC APPROACH
One trick to making effective progress toward a goal is not to
try to decide the way forward, but to have your team iterate
its way forward by experimenting as cheaply and rapidly as
possible. This is the action of innovation and it can be taught.
By Mike Rother 59
THE SCIENTIFIC LEARNING CYCLE
This cycle gives you a practical way to reach your Target
Condition, by providing a systematic way of working
through the grey zone between here and there.
The scientific process of acquiring knowledge
PREDICTION
Testable
ACTION
Conduct the
experiment
EVALUATE
Interpret the
evidence
EVIDENCE
Collect facts and data
1
23
4
By Mike Rother 60
MAKE A
PREDICTION
Must be testable
ACTION
Let's test it
and see
EVALUATE
Adjust based on
what you learn
EVIDENCE
Collect facts & data
PREDICTION
Testable
ACTION
Conduct the
experiment
EVALUATE
Adjust based on
what you learn
EVIDENCE
Collect facts and data
PLAN
DO
1
23
4
CHECK
(Study)
ACT
By Mike Rother 61
THE SCIENTIFIC LEARNING CYCLE
Is sometimes called
"Plan-Do-Check-Act" or "Plan-Do-Study-Act"
What we
expect
to happen
What
actually
happened
By Mike Rother 62
Learning
THE CORE DYNAMIC
OF SCIENTIFIC THINKING
This is the dynamic that allows us to reach
challenging new goals through unclear territory
When experimenting is done right, small failures
often provide new insight that advance your design!
“If the result confirms the hypothesis, then you've made a measurement.
If the result is contrary to the hypothesis, then you've made a discovery."
~ Enrico Fermi
By Mike Rother 63
DO YOUR TESTS IN THE
"EXPERIMENTING ZONE"
A measureable
Target Condition
with achieve-by date
Current
Condition
Using an effective
means or pattern
(Kata) for
experimenting
The Target Condition is measureable and has a firm achieve-by date.
There are budget constraints and quality & safety parameters.
There’s an effective way (Kata) of carrying out experiments
Itʼs within these boundary conditions that we design and conduct frequent,
rapid, cheap, non-harmful, successive experiments toward the Target
Condition. Experiments are done as cheaply, quickly and safely as possible.
THERE'S A THRESHOLD OF KNOWLEDGE
BETWEEN YOU AND YOUR GOAL
Next
Target
Condition
(date)
Path isn't knowable in advance
Where you
want to be
next
Your Current
Knowledge
Threshold
?
? ?
Limit of what
you currently
know
Where
you
are
The
Goal
By Mike Rother 64
It's the point at which you have no facts or data
and start guessing
THERE'S A THRESHOLD OF KNOWLEDGE
BETWEEN YOU AND YOUR GOAL
It's the point at which you have no facts or data
and start guessing, and it's closer than you think
By Mike Rother 65
Any human endeavor involves a scientific process of testing
and possibly adjusting. Why? Because you never know
for sure how you are going to get there until you get there.
Predictable Zone
Current
Knowledge
Threshold
Next
Target
Condition
Unpredictable / Learning Zone
?
We want
to be here
next
?
VIDEO 3:
You're in the unpredictable Learning Zone!
(2 minutes)
66
https://www.youtube.com/watch?v=SaTOASsrHFs
Also available on the IK/CK YouTube Channel
By Mike Rother
Apparent
Certainty
67
Threshold of
Knowledge
By Mike Rother
A CHALLENGE FOR THE COACH
Apparent
Certainty
The Learner should practice in a
Learning Zone, beyond their
current knowledge and skill
thresholds, yet also periodically
get a feeling of progress.
In other words, the Coach is
responsible for the Learner's
success.
68
Learning new skills and habits requires
an emotion of enthusiasm in the Learner
Next
Target
Condition
(date)
Uncertainty / Learning Zone
Where you
want to be
next
Your Current
Knowledge
Threshold
Condition
Now
?
?
?
WHAT SHOULD YOU DO AT THE
THRESHOLD OF KNOWLEDGE?
1) Acknowledge it. (Difficult to do, until you get into the habit.)
Key realization: There's always a threshold of knowledge.
2) Stop and see further by conducting an experiment. Don't
deliberate over answers. Deliberate over the next experiment.
By Mike Rother 69
There's a knowledge threshold
in every coaching cycle.
When you hit a knowledge threshold, have
the Learner plan the next experiment there.
Ask... "How can we find that out?"
Hey
Coach
Next
Target
Condition
(date)
Current
Condition
The Grey Zone
The Scientific Approach
SMALL, RAPID EXPERIMENTS
ADVANCE OUR KNOWLEDGE QUICKLY
By Mike Rother 70
Next
Target
Condition
(date)
Where you
want to be
next
Your Current
Knowledge
Threshold
Where you
are now
By Mike Rother
The Scientific Approach
SMALL, RAPID EXPERIMENTS
ADVANCE OUR KNOWLEDGE QUICKLY
71
VIDEO 4: Working Iteratively
(3 minutes)
https://www.youtube.com/watch?v=COKqiFaHm1s
Also available on the IK/CK YouTube Channel 72
PRACTICING THE IMPROVEMENT KATA
TEACHES SCIENTIFIC THINKING
Use deliberate practice of the
Improvement Kata routines in order
to make basic skills of scientific
thinking more automatic.
 That’s the Kata part.
Those automatic fundamentals are then a
foundation upon which all sorts of
creativity and initiative can proliferate in
your team and organization, to achieve
what seems impossible.
 That’s improvisation & creativity!
By Mike Rother 73
Skill development
begins here
Learning begins when
you start applying the
Improvement Kata yourself
LEVELS OF IK/CK SKILL DEVELOPMENT
To coach the Improvement Kata, managers first
need experience with applying the Improvement Kata
Able to TEACH it
Able to DO it
AWARE of it
Here you understand the
thinking behind the Kata.
Now you can coach others
and evolve your own Kata.
Concepts and information alone
generally don’t change anything
By Mike Rother 74
There is a
LEARNING PROGRESSION
Able to TEACH it
AWARE of it
Able to DO it
Sorry, no
way around it
75By Mike Rother
Self
Development
Developing
Others
Roles / Org Structure for Practicing
By Mike Rother 76
Learner's
Storyboard
LearnerCoach
(Manager)
2nd Coach
Team
Practices the
Improvement Kata
Practices the
Coaching Kata
Coaches
the Coach
By Mike Rother 77
WHAT DEPLOYMENT OFTEN LOOKS LIKE
Don’t try to expand Improvment Kata practice faster
than you can develop internal Coaching Kata proficiency!
Phase I Phase II Phase III
Scouts study
the subject
Form
AG
AG and first coaches
practice the IK
AdvanceGroupmakes6or12-monthplan
Advance Group conducts bi-weekly reflections
Slice 1 (a process, area, department, VS Loop, etc.)
Slice 2
Slice 3
Slice 4
AdvanceGroupreflectionandnextplan
Increasing number of managers
in the organization who are
proficient as IK coaches
Form an "Advance Group,"
i.e., which practices first
AG works toward a series
of 3 target conditions
(does ~ 25 PDCA cycles)
on real processes
External
Coach's Role
(consultant)
Initial instructor & coach
On site every ~ 2 weeks
2nd coach
On site every 2 - 4 weeks
As needed
The Learner's Storyboard
Start with this format
By Mike Rother 78
Focus Process: Challenge:
Target Condition
Achieve by:
Current Condition PDCA Cycles Record
Obstacles Parking Lot
Card is downloadable at:
http://www-personal.umich.edu/~mrother/KATA_Files/5Q_Card.pdf
By Mike Rother 80
PDCA CYCLES RECORD
Obstacle:
Date, step & metric What do we expect? What happened What we learned
Learner:
Process:
Coach:
(Each row = one experiment)
DoaCoachingCycle
ConducttheExperiment
The Five Coaching Kata Questions and
the PDCA Cycles Record are used together
Used by the Coach Used by the Learner
5-Question Coaching Dialog Rapid PDCA Cycles
By Mike Rother 82
ASK THE FIVE QUESTIONS AT EACH STEP
By Mike Rother 83
VIDEO 5: Improvement Kata Case Example
84
A good example of what happens when we practice a
scientific way of working – a meta skill – rather then
just benchmarking someone else's solutions
https://www.youtube.com/watch?v=6EHo4KrRKbQ
Also available on the IK/CK YouTube Channel
By Mike Rother 85

More Related Content

What's hot

VSM and Toyota Kata
VSM and Toyota KataVSM and Toyota Kata
VSM and Toyota KataMike Rother
 
Improvement Kata Reference Guide
Improvement Kata Reference GuideImprovement Kata Reference Guide
Improvement Kata Reference GuideMike Rother
 
Turning Value Stream Maps into Reality
Turning Value Stream Maps into RealityTurning Value Stream Maps into Reality
Turning Value Stream Maps into RealityMike Rother
 
Make your A3 work as it should!
Make your A3 work as it should!Make your A3 work as it should!
Make your A3 work as it should!Mike Rother
 
The Five Coaching Kata Questions
The Five Coaching Kata QuestionsThe Five Coaching Kata Questions
The Five Coaching Kata QuestionsMike Rother
 
The Role of Challenge in Continuous Improvement
The Role of Challenge in Continuous ImprovementThe Role of Challenge in Continuous Improvement
The Role of Challenge in Continuous ImprovementMike Rother
 
Starter Kata for Scientific Thinking
Starter Kata for Scientific ThinkingStarter Kata for Scientific Thinking
Starter Kata for Scientific ThinkingMike Rother
 
Toyota Kata Five Question Card
Toyota Kata Five Question CardToyota Kata Five Question Card
Toyota Kata Five Question CardMike Rother
 
The Five Whys - Are We Doing it Wrong?
The Five Whys - Are We Doing it Wrong?The Five Whys - Are We Doing it Wrong?
The Five Whys - Are We Doing it Wrong?Mike Rother
 
Toyota Kata How to Use the Key Improvement Kata Forms
Toyota Kata How to Use the Key Improvement Kata FormsToyota Kata How to Use the Key Improvement Kata Forms
Toyota Kata How to Use the Key Improvement Kata FormsRichardCGreen
 
Toyota Kata at University
Toyota Kata at UniversityToyota Kata at University
Toyota Kata at UniversityMike Rother
 
Kata Creates Culture
Kata Creates CultureKata Creates Culture
Kata Creates CultureMike Rother
 
Scientific Thinking for Agile teams - TOYOTA KATA
Scientific Thinking for Agile teams - TOYOTA KATAScientific Thinking for Agile teams - TOYOTA KATA
Scientific Thinking for Agile teams - TOYOTA KATAAndrea Darabos
 
Scientific Thinking for Everyone
Scientific Thinking for EveryoneScientific Thinking for Everyone
Scientific Thinking for EveryoneMike Rother
 
Toyota Kata Presentation for ITSM.fi TOP 10 Conference
Toyota Kata Presentation for ITSM.fi TOP 10 ConferenceToyota Kata Presentation for ITSM.fi TOP 10 Conference
Toyota Kata Presentation for ITSM.fi TOP 10 ConferenceTeemu Toivonen
 
How Kata Fits In
How Kata Fits InHow Kata Fits In
How Kata Fits InMike Rother
 

What's hot (20)

VSM and Toyota Kata
VSM and Toyota KataVSM and Toyota Kata
VSM and Toyota Kata
 
Improvement Kata Reference Guide
Improvement Kata Reference GuideImprovement Kata Reference Guide
Improvement Kata Reference Guide
 
Toyota Kata
Toyota KataToyota Kata
Toyota Kata
 
Turning Value Stream Maps into Reality
Turning Value Stream Maps into RealityTurning Value Stream Maps into Reality
Turning Value Stream Maps into Reality
 
Make your A3 work as it should!
Make your A3 work as it should!Make your A3 work as it should!
Make your A3 work as it should!
 
The Five Coaching Kata Questions
The Five Coaching Kata QuestionsThe Five Coaching Kata Questions
The Five Coaching Kata Questions
 
The Role of Challenge in Continuous Improvement
The Role of Challenge in Continuous ImprovementThe Role of Challenge in Continuous Improvement
The Role of Challenge in Continuous Improvement
 
Kata Walks
Kata WalksKata Walks
Kata Walks
 
Starter Kata for Scientific Thinking
Starter Kata for Scientific ThinkingStarter Kata for Scientific Thinking
Starter Kata for Scientific Thinking
 
Toyota Kata Five Question Card
Toyota Kata Five Question CardToyota Kata Five Question Card
Toyota Kata Five Question Card
 
Kata Presentation
Kata PresentationKata Presentation
Kata Presentation
 
The Five Whys - Are We Doing it Wrong?
The Five Whys - Are We Doing it Wrong?The Five Whys - Are We Doing it Wrong?
The Five Whys - Are We Doing it Wrong?
 
Toyota Kata How to Use the Key Improvement Kata Forms
Toyota Kata How to Use the Key Improvement Kata FormsToyota Kata How to Use the Key Improvement Kata Forms
Toyota Kata How to Use the Key Improvement Kata Forms
 
Toyota Kata at University
Toyota Kata at UniversityToyota Kata at University
Toyota Kata at University
 
Kata Creates Culture
Kata Creates CultureKata Creates Culture
Kata Creates Culture
 
Scientific Thinking for Agile teams - TOYOTA KATA
Scientific Thinking for Agile teams - TOYOTA KATAScientific Thinking for Agile teams - TOYOTA KATA
Scientific Thinking for Agile teams - TOYOTA KATA
 
The Wrong Kata
The Wrong KataThe Wrong Kata
The Wrong Kata
 
Scientific Thinking for Everyone
Scientific Thinking for EveryoneScientific Thinking for Everyone
Scientific Thinking for Everyone
 
Toyota Kata Presentation for ITSM.fi TOP 10 Conference
Toyota Kata Presentation for ITSM.fi TOP 10 ConferenceToyota Kata Presentation for ITSM.fi TOP 10 Conference
Toyota Kata Presentation for ITSM.fi TOP 10 Conference
 
How Kata Fits In
How Kata Fits InHow Kata Fits In
How Kata Fits In
 

Viewers also liked

Viewers also liked (7)

Improvement Kata Roles & Structure
Improvement Kata Roles & StructureImprovement Kata Roles & Structure
Improvement Kata Roles & Structure
 
Learning to learn with the improvement kata
Learning to learn with the improvement kataLearning to learn with the improvement kata
Learning to learn with the improvement kata
 
Top 10 Mistakes in Behavior Change
Top 10 Mistakes in Behavior ChangeTop 10 Mistakes in Behavior Change
Top 10 Mistakes in Behavior Change
 
Retire the PDCA wedge
Retire the PDCA wedgeRetire the PDCA wedge
Retire the PDCA wedge
 
Developing A Lean Culture by Gregg Miner
Developing A Lean Culture by Gregg MinerDeveloping A Lean Culture by Gregg Miner
Developing A Lean Culture by Gregg Miner
 
How to Use VSM Correctly
How to Use VSM CorrectlyHow to Use VSM Correctly
How to Use VSM Correctly
 
Kaizen Events Blitz & Lean Projects
Kaizen Events   Blitz  & Lean ProjectsKaizen Events   Blitz  & Lean Projects
Kaizen Events Blitz & Lean Projects
 

Similar to Kata Slides & Graphics v4.1

Midwest Kata Practitioner Day 2019
Midwest Kata Practitioner Day 2019Midwest Kata Practitioner Day 2019
Midwest Kata Practitioner Day 2019Melissa Christman
 
About the Toyota Kata Research
About the Toyota Kata ResearchAbout the Toyota Kata Research
About the Toyota Kata ResearchMike Rother
 
Wissenspool.318.vortrag nr _1__the_challenge_of_developing_lean_management.54...
Wissenspool.318.vortrag nr _1__the_challenge_of_developing_lean_management.54...Wissenspool.318.vortrag nr _1__the_challenge_of_developing_lean_management.54...
Wissenspool.318.vortrag nr _1__the_challenge_of_developing_lean_management.54...Mario Charlin
 
Introduction to Kata
Introduction to KataIntroduction to Kata
Introduction to KataEmma Dickens
 
Midwest Kata Practitioners Day
Midwest Kata Practitioners DayMidwest Kata Practitioners Day
Midwest Kata Practitioners DayTim Murphy
 
What is Kata? Toyota’s Karate Concept for Lean Continuous Improvement and Coa...
What is Kata? Toyota’s Karate Concept for Lean Continuous Improvement and Coa...What is Kata? Toyota’s Karate Concept for Lean Continuous Improvement and Coa...
What is Kata? Toyota’s Karate Concept for Lean Continuous Improvement and Coa...QuekelsBaro
 
ScrumRio 2016 - Improving Scrum with Lean Thinking
ScrumRio 2016 - Improving Scrum with Lean ThinkingScrumRio 2016 - Improving Scrum with Lean Thinking
ScrumRio 2016 - Improving Scrum with Lean ThinkingNuno Rafael Gomes
 
The Future of Work | Workshops4teams.com
The Future of Work | Workshops4teams.comThe Future of Work | Workshops4teams.com
The Future of Work | Workshops4teams.comMichael Friis
 
The Core Protocols Zen
The Core Protocols ZenThe Core Protocols Zen
The Core Protocols ZenYves Hanoulle
 
Kata Burst: Intro to Kata
Kata Burst:  Intro to Kata Kata Burst:  Intro to Kata
Kata Burst: Intro to Kata Beth Carrington
 
TlS: Theory Of Cosntraints & Lean Six Sigma
TlS: Theory Of Cosntraints & Lean Six SigmaTlS: Theory Of Cosntraints & Lean Six Sigma
TlS: Theory Of Cosntraints & Lean Six SigmaBusiness901
 
10 steps to a successsful enterprise agile transformation global scrum 2018
10 steps to a successsful enterprise agile transformation   global scrum 201810 steps to a successsful enterprise agile transformation   global scrum 2018
10 steps to a successsful enterprise agile transformation global scrum 2018Agile Velocity
 
Quickfire for Net Impact
Quickfire for Net ImpactQuickfire for Net Impact
Quickfire for Net ImpactChelsea Souter
 
TOP 10 TOYOTA KATA LESSONS
TOP 10 TOYOTA KATA LESSONSTOP 10 TOYOTA KATA LESSONS
TOP 10 TOYOTA KATA LESSONSMichael Lombard
 

Similar to Kata Slides & Graphics v4.1 (20)

KATA
KATAKATA
KATA
 
Midwest Kata Practitioner Day 2019
Midwest Kata Practitioner Day 2019Midwest Kata Practitioner Day 2019
Midwest Kata Practitioner Day 2019
 
About the Toyota Kata Research
About the Toyota Kata ResearchAbout the Toyota Kata Research
About the Toyota Kata Research
 
Wissenspool.318.vortrag nr _1__the_challenge_of_developing_lean_management.54...
Wissenspool.318.vortrag nr _1__the_challenge_of_developing_lean_management.54...Wissenspool.318.vortrag nr _1__the_challenge_of_developing_lean_management.54...
Wissenspool.318.vortrag nr _1__the_challenge_of_developing_lean_management.54...
 
Leadership kata
Leadership kataLeadership kata
Leadership kata
 
Introduction to Kata
Introduction to KataIntroduction to Kata
Introduction to Kata
 
Midwest Kata Practitioners Day
Midwest Kata Practitioners DayMidwest Kata Practitioners Day
Midwest Kata Practitioners Day
 
What is Kata? Toyota’s Karate Concept for Lean Continuous Improvement and Coa...
What is Kata? Toyota’s Karate Concept for Lean Continuous Improvement and Coa...What is Kata? Toyota’s Karate Concept for Lean Continuous Improvement and Coa...
What is Kata? Toyota’s Karate Concept for Lean Continuous Improvement and Coa...
 
ScrumRio 2016 - Improving Scrum with Lean Thinking
ScrumRio 2016 - Improving Scrum with Lean ThinkingScrumRio 2016 - Improving Scrum with Lean Thinking
ScrumRio 2016 - Improving Scrum with Lean Thinking
 
The Future of Work | Workshops4teams.com
The Future of Work | Workshops4teams.comThe Future of Work | Workshops4teams.com
The Future of Work | Workshops4teams.com
 
Organisational Change
Organisational ChangeOrganisational Change
Organisational Change
 
The Core Protocols Zen
The Core Protocols ZenThe Core Protocols Zen
The Core Protocols Zen
 
Kata Burst: Intro to Kata
Kata Burst:  Intro to Kata Kata Burst:  Intro to Kata
Kata Burst: Intro to Kata
 
Lecture 1a
Lecture 1aLecture 1a
Lecture 1a
 
TlS: Theory Of Cosntraints & Lean Six Sigma
TlS: Theory Of Cosntraints & Lean Six SigmaTlS: Theory Of Cosntraints & Lean Six Sigma
TlS: Theory Of Cosntraints & Lean Six Sigma
 
10 steps to a successsful enterprise agile transformation global scrum 2018
10 steps to a successsful enterprise agile transformation   global scrum 201810 steps to a successsful enterprise agile transformation   global scrum 2018
10 steps to a successsful enterprise agile transformation global scrum 2018
 
Quickfire for Net Impact
Quickfire for Net ImpactQuickfire for Net Impact
Quickfire for Net Impact
 
TOP 10 TOYOTA KATA LESSONS
TOP 10 TOYOTA KATA LESSONSTOP 10 TOYOTA KATA LESSONS
TOP 10 TOYOTA KATA LESSONS
 
THINKING SKILLS
THINKING SKILLSTHINKING SKILLS
THINKING SKILLS
 
TKC_Preface.pdf
TKC_Preface.pdfTKC_Preface.pdf
TKC_Preface.pdf
 

More from Mike Rother

A Definition of Lean
A Definition of LeanA Definition of Lean
A Definition of LeanMike Rother
 
Definition of "Lean" - Part 2
Definition of "Lean" - Part 2Definition of "Lean" - Part 2
Definition of "Lean" - Part 2Mike Rother
 
A Definition of "Lean" - Part 1
A Definition of "Lean" - Part 1A Definition of "Lean" - Part 1
A Definition of "Lean" - Part 1Mike Rother
 
What Kills Our Curiosity?
What Kills Our Curiosity?What Kills Our Curiosity?
What Kills Our Curiosity?Mike Rother
 
Kata in the Classroom
Kata in the ClassroomKata in the Classroom
Kata in the ClassroomMike Rother
 
Learning New Skills
Learning New SkillsLearning New Skills
Learning New SkillsMike Rother
 
European Lean Educator Conference 2014 - Closing Remarks
European Lean Educator Conference 2014 - Closing RemarksEuropean Lean Educator Conference 2014 - Closing Remarks
European Lean Educator Conference 2014 - Closing RemarksMike Rother
 
Two Mindset Obstacles to Effective Learning
Two Mindset Obstacles to Effective LearningTwo Mindset Obstacles to Effective Learning
Two Mindset Obstacles to Effective LearningMike Rother
 
What is 'Lean' About?
What is 'Lean' About?What is 'Lean' About?
What is 'Lean' About?Mike Rother
 
Why Your A3 Needs the IK
Why Your A3 Needs the IKWhy Your A3 Needs the IK
Why Your A3 Needs the IKMike Rother
 
Improvement Kata Flowchart
Improvement Kata FlowchartImprovement Kata Flowchart
Improvement Kata FlowchartMike Rother
 

More from Mike Rother (13)

A Definition of Lean
A Definition of LeanA Definition of Lean
A Definition of Lean
 
Definition of "Lean" - Part 2
Definition of "Lean" - Part 2Definition of "Lean" - Part 2
Definition of "Lean" - Part 2
 
A Definition of "Lean" - Part 1
A Definition of "Lean" - Part 1A Definition of "Lean" - Part 1
A Definition of "Lean" - Part 1
 
What Kills Our Curiosity?
What Kills Our Curiosity?What Kills Our Curiosity?
What Kills Our Curiosity?
 
Kata in the Classroom
Kata in the ClassroomKata in the Classroom
Kata in the Classroom
 
Learning New Skills
Learning New SkillsLearning New Skills
Learning New Skills
 
European Lean Educator Conference 2014 - Closing Remarks
European Lean Educator Conference 2014 - Closing RemarksEuropean Lean Educator Conference 2014 - Closing Remarks
European Lean Educator Conference 2014 - Closing Remarks
 
Two Mindset Obstacles to Effective Learning
Two Mindset Obstacles to Effective LearningTwo Mindset Obstacles to Effective Learning
Two Mindset Obstacles to Effective Learning
 
What is 'Lean' About?
What is 'Lean' About?What is 'Lean' About?
What is 'Lean' About?
 
Why Your A3 Needs the IK
Why Your A3 Needs the IKWhy Your A3 Needs the IK
Why Your A3 Needs the IK
 
Two Mindsets
Two MindsetsTwo Mindsets
Two Mindsets
 
Improvement Kata Flowchart
Improvement Kata FlowchartImprovement Kata Flowchart
Improvement Kata Flowchart
 
PDCA FAST START
PDCA FAST STARTPDCA FAST START
PDCA FAST START
 

Recently uploaded

Management 11th Edition - Chapter 13 - Managing Teams
Management 11th Edition - Chapter 13 - Managing TeamsManagement 11th Edition - Chapter 13 - Managing Teams
Management 11th Edition - Chapter 13 - Managing Teamsshakkardaddy
 
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONHOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONsivani14565220
 
Exploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisExploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisCIToolkit
 
Adapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingAdapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingCIToolkit
 
The Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsThe Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsCIToolkit
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project ManagementCIToolkit
 
The Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsThe Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsCIToolkit
 
Operations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfOperations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfcoolsnoopy1
 
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational DesignManagement 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational Designshakkardaddy
 
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...dsnow9802
 
Management 11th Edition - Chapter 9 - Strategic Management
Management 11th Edition - Chapter 9 - Strategic ManagementManagement 11th Edition - Chapter 9 - Strategic Management
Management 11th Edition - Chapter 9 - Strategic Managementshakkardaddy
 
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentCIToolkit
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsHannah Smith
 
How Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesHow Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesMassimo Canducci
 
Better SAFe than sorry - Why scaled agile frameworks do not necessarily impro...
Better SAFe than sorry - Why scaled agile frameworks do not necessarily impro...Better SAFe than sorry - Why scaled agile frameworks do not necessarily impro...
Better SAFe than sorry - Why scaled agile frameworks do not necessarily impro...Conny Dethloff
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...CIToolkit
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Giuseppe De Simone
 
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsMind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsCIToolkit
 
Leveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementLeveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementCIToolkit
 
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Nagarjuna Reddy Aturi
 

Recently uploaded (20)

Management 11th Edition - Chapter 13 - Managing Teams
Management 11th Edition - Chapter 13 - Managing TeamsManagement 11th Edition - Chapter 13 - Managing Teams
Management 11th Edition - Chapter 13 - Managing Teams
 
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATIONHOTEL MANAGEMENT SYSTEM PPT PRESENTATION
HOTEL MANAGEMENT SYSTEM PPT PRESENTATION
 
Exploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram AnalysisExploring Variable Relationships with Scatter Diagram Analysis
Exploring Variable Relationships with Scatter Diagram Analysis
 
Adapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-MakingAdapting to Change: Using PEST Analysis for Better Decision-Making
Adapting to Change: Using PEST Analysis for Better Decision-Making
 
The Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data SetsThe Role of Box Plots in Comparing Multiple Data Sets
The Role of Box Plots in Comparing Multiple Data Sets
 
The Final Activity in Project Management
The Final Activity in Project ManagementThe Final Activity in Project Management
The Final Activity in Project Management
 
The Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data InsightsThe Role of Histograms in Exploring Data Insights
The Role of Histograms in Exploring Data Insights
 
Operations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdfOperations Management -- Sustainability and Supply Chain Management.pdf
Operations Management -- Sustainability and Supply Chain Management.pdf
 
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational DesignManagement 11th Edition - Chapter 11 - Adaptive Organizational Design
Management 11th Edition - Chapter 11 - Adaptive Organizational Design
 
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
Hajra Karrim: Transformative Leadership Driving Innovation and Efficiency in ...
 
Management 11th Edition - Chapter 9 - Strategic Management
Management 11th Edition - Chapter 9 - Strategic ManagementManagement 11th Edition - Chapter 9 - Strategic Management
Management 11th Edition - Chapter 9 - Strategic Management
 
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light AssessmentFrom Red to Green: Enhancing Decision-Making with Traffic Light Assessment
From Red to Green: Enhancing Decision-Making with Traffic Light Assessment
 
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic TraitsDigital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
Digital PR Summit - Leadership Lessons: Myths, Mistakes, & Toxic Traits
 
How Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human ResourcesHow Technologies will change the relationship with Human Resources
How Technologies will change the relationship with Human Resources
 
Better SAFe than sorry - Why scaled agile frameworks do not necessarily impro...
Better SAFe than sorry - Why scaled agile frameworks do not necessarily impro...Better SAFe than sorry - Why scaled agile frameworks do not necessarily impro...
Better SAFe than sorry - Why scaled agile frameworks do not necessarily impro...
 
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
Paired Comparison Analysis: A Practical Tool for Evaluating Options and Prior...
 
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
Effective learning in the Age of Hybrid Work - Agile Saturday Tallinn 2024
 
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and ThoughtsMind Mapping: A Visual Approach to Organize Ideas and Thoughts
Mind Mapping: A Visual Approach to Organize Ideas and Thoughts
 
Leveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous ImprovementLeveraging Gap Analysis for Continuous Improvement
Leveraging Gap Analysis for Continuous Improvement
 
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
Advancing Enterprise Risk Management Practices- A Strategic Framework by Naga...
 

Kata Slides & Graphics v4.1

  • 1. DOWNLOAD KATA POWERPOINT SLIDES For creating your own KATA presentations and training
  • 2.
  • 3. About These Kata Slides & Graphics v4.1, March 2016 This collection of Improvement Kata / Coaching Kata slides is for use by anyone. You can incorporate any of these PowerPoint format slides into your own training and presentations, and adjust them however you like. Also included are links to five short videos that help make key points in IK/CK presentations and training. You'll find many more videos on the IK/CK YouTube channel at www.youtube.com/user/734mike. Please post your Kata presentations on SlideShare (www.slideshare.net) and on YouTube, so we can learn from you. Include some keywords like those listed below so other Kata practitioners can find and learn from your efforts! Suggested keywords: IK, CK, Kata, Improvement Kata, Coaching Kata, Toyota Kata, Scientific Thinking 3
  • 4. 4
  • 5. 5 Kata are structured routines that you practice deliberately, especially at the beginning, so their pattern becomes a habit and leaves you with new abilities. Kata are a way of learning fundamental skills that you can build on. The word comes from the martial arts, where Kata are used to train combatants in fundamental moves. But the idea of a Kata can be applied in a much broader sense. The Improvement Kata and Coaching Kata are for training managers and leaders in a new way of doing their jobs. At first you should try to practice each Kata exactly as described, until its pattern becomes somewhat automatic and habitual for you. That can take several months of practice. When you reach that point and have learned through practice to understand the "why" behind that Kata's routine, then you can start to deviate from it by evolving your own version or style of the pattern... as long as its core principles remain intact. Practice Kata to Find Your Way. No one can show you precisely how your management system should look and function. That would be impossible since each organization has unique characteristics and exists in unique conditions. Developing an organization's managerial system is not about copying the tools and techniques that another organization has come up with, which would be jumping to solutions. You can and should start with some already-existing basics, like in sports and music, but then it's an iterative process of trial and adjustment. The routines of the Improvement Kata and Coaching Kata help you develop and build your own 21st Century management approach via a well-proven set of "Starter Kata" to practice daily. They come from the Toyota Kata research and have been used for practice at thousands of organizations around the world. Begin with the Starter Kata and then, as you gain skill and understanding, add to or adjust them to fit your situation as needed. Then you’ll be developing your own way. Best wishes for your practicing! Mike Rother A NOTE ABOUT "KATA"
  • 6. Here are the slides  Remember... it’s about you and your story! Use these slides as some building blocks. 6
  • 7. Visible Less Visible Lean tools and techniques to improve quality, cost and delivery • A systematic, scientific way of thinking and acting • Managers as the teachers of that way PRACTICING FOUNDATIONAL SKILLS FOR SCIENTIFIC THINKING By Mike Rother 7 What we're focusing on
  • 8. 8 THE IK & CK GIVE YOU AN EASY WAY TO PRACTICE SCIENTIFIC THINKING Scientific thinking is a basis for: • Successfully pursuing seemingly unattainable goals in complex systems • Enabling teams to make decisions close to the action and maneuver effectively The Improvement Kata & Coaching Kata make scientific thinking a skill anyone can learn, by combining a 4-Step scientific pattern + simple, structured routines for practicing the pattern. Science + Kata = Problem Solving Skill By Mike Rother
  • 9. 9 WHAT IS SCIENTIFIC THINKING? Scientific thinking is the intentional coordination of theory and evidence, whereby we encounter new information, interpret it and, if warranted, revise our understanding accordingly. This pattern is in contrast to relying on already-held beliefs to explain causality. Scientific thinking gives us the ability to look beyond our preconceptions and see the world and ourselves in a truer light. Whatʼs important about scientific thinking is not just whether we decide to revise beliefs based on new information, but that practicing it helps us reshape how we think... moving away from relying on subconscious biases and an artificial sense of certainty. Happily, humans are equipped to think about thinking, which is called “metacognition,” and are able to change how they think through personal experience (practice)! By Mike Rother
  • 10. SCIENTIFIC THINKING Scientific thinking is a routine of intentional coordination between what we think will happen (theory), what actually happens (evidence), and adjusting based on what we learn from the difference. What we expect to happen What actually happened Learning "Let'stryitandsee" 10By Mike Rother
  • 11. This is how you do it j k COACHING FREQUENT PRACTICE MASTERY STARTER KATA l m Corrective feedback to ensure the Learner practices the right patterns Growing self efficacy "I'm getting better at this" Structured routines for beginners to practice fundamentals A little every day 4 INGREDIENTS FOR ACQUIRING NEW SKILLS Brain research is clear: To develop new habits you should practice new routines and experience a progressive sense of mastering them (which helps generate and maintain enthusiasm). The following ingredients help us rewire our brain (new neural circuits) to acquire new skills & mindset. By Mike Rother 11
  • 12. WHAT ARE KATA? They're practice routines. Kata are structured routines to practice deliberately, especially at the beginning, so their pattern becomes a habit and leaves you with new abilities. Kata are for learning fundamentals that you can build on. Kata are a way of transferring skills and developing shared abilities and mindset in a team or organization. By Mike Rother 12 “Let’s begin by practicing it this way for a while” Science + Kata = Problem Solving Skill Combining a scientific pattern with structured practice routines (Kata) develops effective problem solvers
  • 13. Example of a Kata “Let’s begin by practicing it this way for a while.” By Mike Rother 13
  • 14. The Routines of the Improvement Kata and Coaching Kata are Practiced to Develop Scientific Mindset WHAT KATA ARE FOR Beginners should follow Kata exactly; not deviating from them, so the Learner can internalize the patterns. But with increasing proficiency each Learner can start to (within limits) develop their own style. Likewise, over time each organization can evolve the Kata it began with to better suit and mesh with its culture. The original Kata evolve into organization-specific practice routines. By Mike Rother 14 Kata Practice To develop foundational skill and mindset
  • 15. (1) FOLLOW: Start by repeating each practice routine without modification, so you can absorb its fundamental pattern. (2) DETACH: Once the basic patterns get habitual and you understand the 'why' behind them, you'll start to adapt them. HOW LONG DO YOU PRACTICE RELIGIOUSLY? 15 (3) FLUENCY: At this stage your actions become natural. You can create your own approaches to fit different circumstances, while sticking to basic underlying principles. Real practice doesn't pass through these discrete stages, but they are a useful way to depict your progression By Mike Rother
  • 16. They help you get started KATA ARE LIKE ROCKET ENGINES Beginners should follow Kata exactly; not deviating from them, so the Learner can internalize the patterns. But with increasing proficiency each Learner can start to (within limits) develop their own style. Likewise, over time each organization can evolve the Kata it began with to better suit and mesh with its culture. The original Kata evolve into organization-specific practice routines. KATA By Mike Rother 16
  • 17. 17 THE IMPROVEMENT KATA MODEL Kata1 (方) – Suffix Meaning "Way of Doing" We found a common, scientific pattern of thinking and behavior in Toyota managers' approach -- their 'Way of Improving' -- and depicted it with a four-step model we named the “Improvement Kata.” Conduct Experiments to get thereGrasp the Current Condition Establish your Next Target Condition Get the Direction or Challenge 1 2 3 4 The Improvement Kata model comes from research into how Toyota manages people, which is summarized in the book “Toyota Kata” By Mike Rother
  • 18. 18 THE IMPROVEMENT KATA MODEL Kata1 (方) – Suffix Meaning "Way of Doing" We found a common, scientific pattern of thinking and behavior in Toyota managers' approach -- their 'Way of Improving' -- and depicted it with a four-step model we named the “Improvement Kata.” Conduct Experiments to get thereGrasp the Current Condition Establish your Next Target Condition Get the Direction or Challenge 1 2 3 4 The Improvement Kata model comes from research into how Toyota manages people, which is summarized in the book “Toyota Kata” By Mike Rother
  • 19. 19 Important point: Toyota's success has come from striving scientifically for all sorts of challenging goals, not just from "eliminating waste" for greater efficiency. A WAY OF IMPROVING Conduct Experiments to get thereGrasp the Current Condition Establish your Next Target Condition Get the Direction or Challenge 1 2 3 4 The IK pattern is similar to other models of the human creative, scientific process: Systems thinking, learning organization, design thinking, creative thinking, solution focused practice, preferred futuring, skills of inquiry, evidence-based learning. By Mike Rother
  • 20. THERE'S ALSO A COACHING KATA A way of coaching. Toyota's Master-Apprentice style teaching approach is like training in sports and music. Together the Improvement Kata and Coaching Kata make up a management approach Learne r Coach (Manager) By Mike Rother 20
  • 21. 21 BUT THERE IS A PROBLEM No matter how good it is, just explaining a model doesn't generate new ways of thinking and acting. Hoping to create different behavior by explaining or trying to convince generally doesn't work. By Mike Rother
  • 22. Our Organization Toyota's Way 22 THIS DOESN'T WORK • We don't behave a certain way because we lack information. We behave one way or another because it's a habit. • Changing means deliberately practicing a different routine, which over time changes how you think. • But you wouldn't try to run 20 miles at the start. You begin with some starter practice routines, to help you learn fundamentals and build some initial confidence in the new skill you're trying to learn. By Mike Rother
  • 23. Toyota's Way 23 DEVELOPING YOUR OWN WAY Begin with some practice routines, then evolve to suit your organization as some proficiency is developed Our Organization's Way Expert Proficient Competent Advanced Beginner Novice Each person may start at a different point and advance at different rates. By Mike Rother
  • 24. 24 Kata are also practice routines that help you adopt new ways of acting and thinking. THE ROLE OF PRACTICE ROUTINES Kata2 (型 or 形) – Meaning "Form" This is where brain science comes in By Mike Rother
  • 25. 25 STARTER KATA The practice routines are a way to begin to operationalize the IK pattern The Improvement Kata model There are structured practice routines, or Starter Kata, for each step of the IK model, and for coaching, to help Learners develop fundamental skills and operationalize the model. They're a starting point for any individual, team or organization who would like to develop a more scientific mindset and approach. By Mike Rother
  • 26. 26 THE IK & CK PRACTICE GUIDE Instructions for each Starter Kata (Free on the Toyota Kata Website) By Mike Rother
  • 27. Five Coaching Kata Questions Run Charts Learner's Storyboard Obstacles Parking Lot PDCA Cycles Record Coaching Cycle 27 Challenge Current Condition Analysis Target Condition Definition Block Diagram COACH LEARNER By Mike Rother
  • 28. VIDEO 1: What We Know About How People Learn (2 minutes) https://www.youtube.com/watch?v=ELpfYCZa87g Also available on the IK/CK YouTube Channel 28
  • 29. VIDEO 2: Practicing in Small Steps (4 minutes) 29 https://www.youtube.com/watch?v=cfAQ8oJIGoA Also available on the IK/CK YouTube Channel
  • 30. QUICK DEFINITIONS By Mike Rother 30 The Improvement Kata: A practical four-step model of scientific of thinking and acting, for achieving challenging goals. The Improvement Kata includes practice routines for each step, for learning through practice how to work scientifically when you pursue goals in complex systems. The Coaching Kata: Is a pattern for teaching the Improvement Kata pattern of thinking and acting. The Coaching Kata includes practice routines for anyone who wants to teach the Improvement Kata pattern.
  • 31. THE IMPROVEMENT KATA The Coaching Kata is a pattern for managers to follow in teaching the Improvement Kata pattern in daily work, so that it becomes part of an organization's culture. The Improvement Kata is a model of the human creative process. It’s a 4-step pattern of establishing target conditions and then working iteratively (scientifically) through obstacles, by learning from them and adapting based on what's being learned. THE COACHING KATA By Mike Rother 31
  • 32. THE FOUR STEPS OF THE IMPROVEMENT KATA MODEL 1 2 3 4 A systematic, scientific pattern of working Remember: The Improvement Kata combines scientific steps + techniques of deliberate practice for each step, to develop effective problem solving skill By Mike Rother 32 Understand the Direction or Challenge Grasp the Current Condition Establish the Next Target Condition CC TC Experiment Toward the Target Condition Planning Phase Executing Phase
  • 33. Vision Next Target Condition Current Condition Obstacles Challenge 12 34 THE FOUR STEPS OF THE IMPROVEMENT KATA PATTERN A systematic, scientific way of working By Mike Rother 33
  • 34. Challenge Vision Next Target Condition Current Condition Obstacles THE IMPROVEMENT KATA PATTERN A systematic, scientific way of working By Mike Rother 34
  • 35. THE IMPROVEMENT KATA PATTERN 35 Now Next Target Experiments Diagram by Tobias Leonhardt
  • 36. THE IMPROVEMENT KATA PATTERN 36 Current Condition Target Condition Test!
  • 37. (Manager) THE IMPROVEMENT KATA + THE COACHING KATA It’s a methodology for developing people to meet challenges By Mike Rother 37 Improvement Kata Coaching Kata Understand the Directionor Challenge Grasp the Current Condition Establish the Next Target Condition Experiment Toward the Target Condition ‘Executing’ Coaching Cycles ‘Planning’ Coaching Cycles Learner Coach
  • 38. THE STEPS BUILD ON ONE ANOTHER Each step of the Improvement Kata pattern operates within the context of the previous step. This framing effect is an integral part of effective problem solving. By Mike Rother 38 Understand the Direction or Challenge Grasp the Current Condition Establish the Next Target Condition CC TC Experiment Toward the Target Condition Frames Frames Frames
  • 39. Vision Next Target Condition Current Condition Obstacles Challenge CONNECTING STRATEGY & EXECUTION By Mike Rother 39 Execution Strategy Leaders establish the organizationʼs strategic concept (the “rallying point” or overall direction) Managers develop people by coaching application practice of the Improvement Kata in the direction of the challenge The role of Challenge in an organization
  • 41. Experiments At the Current Knowledge Threshold Challenge Threshold of Knowledge Current Condition Next Target Condition (date) By Mike Rother 41 WHAT IT REALLY LOOKS LIKE
  • 42. Experiments At the Current Knowledge Threshold Challenge Threshold of Knowledge Current Condition By Mike Rother 42 WHAT IT REALLY LOOKS LIKE Next Target Condition (date)
  • 44. Obstacles Experiments Current Condition 44 PRACTICING WORKING SCIENTIFICALLY By Mike Rother Next Target Condition (dated) Threshold of Knowledge STEP 2
  • 45. Obstacles Experiments Current Condition 45 PRACTICING WORKING SCIENTIFICALLY By Mike Rother Next Target Condition (dated) Threshold of Knowledge STEP 3
  • 46. Obstacles Experiments Current Condition 46 PRACTICING WORKING SCIENTIFICALLY By Mike Rother Next Target Condition (dated) Threshold of Knowledge STEP 4
  • 47. Grasp the Current Condition Establish Your Next Target Condition Understand the Challenge The Improvement Kata Four steps for achieving goals 1. 2. 3. Experiments Toward the Target Condition 4. TC TC Grasp the Current Condition Establish Your Next Target Condition Understand the Challenge The Improvement Kata Four steps for achieving goals 1. 2. 3. Experiments Toward the Target Condition 4. TC TC Grasp the Current Condition Establish Your Next Target Condition Understand the Challenge The Improvement Kata Four steps for achieving goals 1. 2. 3. Experiments Toward the Target Condition 4. TC TC Grasp the Current Condition Establish Your Next Target Condition Understand the Challenge The Improvement Kata Four steps for achieving goals 1. 2. 3. Experiments Toward the Target Condition 4. TC TC Mike Rother Mike Rother Mike Rother Mike Rother
  • 48. PLANNING EXECUTING Understand the Direction or Challenge (from level above) Grasp the Current Condition Establish the Next Target Condition Experiment Toward the Target Condition Value Stream Level Process Level Organization Level THE IK PATTERN IS PRACTICED AT ALL LEVELS The content differs, but the pattern of thinking is the same By Mike Rother 48 (Organization’s vision and strategic objectives)
  • 49. PLANNING EXECUTING Understand the Direction or Challenge (from level above) Grasp the Current Condition Establish the Next Target Condition Experiment Toward the Target Condition Current State Value Stream Mapping Future State Value Stream Mapping Value Stream Level Process Level Organization Level THE IK PATTERN CONNECTS THE LEVELS A Target Condition at one level is the Direction for the next level Longer-Cycle Experiments Short-Cycle Experiments By Mike Rother 49
  • 50. Understand the Direction or Challenge Frames Frames Frames Grasp the Current Condition Establish the Next Target Condition CC TC Experiment Toward the Target Condition By Mike Rother 50 THE ROLE OF VALUE STREAM MAPPING The Future-State Map helps provide an overarching Challenge to strive for VSM Here In what direction should process teams improve, using the Improvement Kata pattern?
  • 51. Process Team A Process Team B Process Team C Vision Next Target Condition By Mike Rother 51 Target Condition Next Target Condition Target Condition Next Target Condition Target Condition Typically a 6-month to 3-year time frame Challenge THE ROLE OF VALUE STREAM MAPPING This is a main intended role for VSM
  • 52.  Itʼs practice designed specifically to improve performance over time.  Itʼs practice that involves continual evaluation of your weaknesses and targeting specific weaknesses, rather than repeatedly doing what you already know how to do.  Itʼs practice that requires a coach. Observation and specific feedback on your current performance is critical to understanding what to work on and acquiring new skill.  Itʼs practice where you donʼt move on to the next part of the routine youʼre trying to learn until you master the part youʼre currently working on. WHAT IS “DELIBERATE PRACTICE”? By Mike Rother 52
  • 53. • Any complex performance requires skill. • We develop new skill through practice. • Long time-gaps between practice sessions diminishes the effectiveness of practice. Daily often seems to be a good frequency. • We are not good at self-feedback to understand where we are deviating from good practice and need corrective action. A FEW SKILL-DEVELOPMENT BASICS By Mike Rother 53
  • 54. ‘Continuous’ means many minds engaged in improving their processes, and daily cycles of experimentation. Yet our existing work routines rarely include improvement. Systematically and scientifically improving processes is a complex skill set we are not naturally good at! We can learn systematic, scientific improvement through deliberate practice of the Improvement Kata routines WHY KATA FOR CONTINUOUS IMPROVEMENT? By Mike Rother 54
  • 55. THE IK & CK INCLUDE PRACTICE ROUTINES The Improvement Kata & Coaching Kata don't just model a way of working, they also include structured practice routines for each step, to make their pattern teachable and transferrable. Coached practice of these routines, especially at the start, is a way to build improvement capability into an organization and make effective empowerment possible. Practical Application A team or organization that’s pursuing continuous improvement will do well to use some structured practice routines -- Kata -- for developing new behavior, habits and culture, especially at the beginning. By Mike Rother 55
  • 56. START PRACTICING THESE The Coaching Kata Practice Routines For the Coach The IK Model A scientific way of working By Mike Rother BASIC PRINCIPLES START PRACTICING THESE Then build on them to suit your organization The IK Practice Routines For the Learner 56 Then build on them to suit your organization START BY PRACTICING FUNDAMENTAL SKILLS
  • 57. 57 The Improvement Kata and Coaching Kata have starter practice routines that help anyone develop scientific- thinking skills and mindset. Deliberate, coached IK/CK practice is a way of creating a scientific-thinking 'culture' in an individual, a team or an organization. Ultimately, though, the Kata are not the important thing, but rather the skills and mindset that practicing them leaves behind. As in music, sports and with other complex skills, you begin by practicing some fundamental Kata until their pattern becomes somewhat routine. Then you can move beyond rigidly practicing the Kata to develop your own style and focus on the sound of the 'music' you are making... as long as the basic principles & patterns of the Kata remain. By Mike Rother
  • 58. (1) A Model A representation of something that occurs in reality. Models help researchers describe, predict, test and understand systems. ”Essentially, all models are wrong, but some are useful.” - George E. P. Box Starting routines ("Starter Kata"). Specific training drills to develop fundamental skills and mindset, especially at the beginning. These help turn concepts into reality. (Supported by coaching routines.) (2) Structured Starter Practice Routines (3) Organization-Specific Routines As proficiency increases, each organization can evolve the starting practice routines into its own practice routines, to better fit its circumstances and culture. THE TOYOTA KATA RESEARCH & APPROACH By Mike Rother 58
  • 59. The scientific process helps you find the path not by telling you what's ahead. It only confirms or refutes the results of experiments. Since the path to a challenging goal cannot be predicted with exactness, we have to find that path by experimenting like a scientist. With each insight a scientist adjusts his/her course to take advantage of what has just been learned. THE IMPROVEMENT KATA PATTERN IS A SCIENTIFIC APPROACH One trick to making effective progress toward a goal is not to try to decide the way forward, but to have your team iterate its way forward by experimenting as cheaply and rapidly as possible. This is the action of innovation and it can be taught. By Mike Rother 59
  • 60. THE SCIENTIFIC LEARNING CYCLE This cycle gives you a practical way to reach your Target Condition, by providing a systematic way of working through the grey zone between here and there. The scientific process of acquiring knowledge PREDICTION Testable ACTION Conduct the experiment EVALUATE Interpret the evidence EVIDENCE Collect facts and data 1 23 4 By Mike Rother 60 MAKE A PREDICTION Must be testable ACTION Let's test it and see EVALUATE Adjust based on what you learn EVIDENCE Collect facts & data
  • 61. PREDICTION Testable ACTION Conduct the experiment EVALUATE Adjust based on what you learn EVIDENCE Collect facts and data PLAN DO 1 23 4 CHECK (Study) ACT By Mike Rother 61 THE SCIENTIFIC LEARNING CYCLE Is sometimes called "Plan-Do-Check-Act" or "Plan-Do-Study-Act"
  • 62. What we expect to happen What actually happened By Mike Rother 62 Learning THE CORE DYNAMIC OF SCIENTIFIC THINKING This is the dynamic that allows us to reach challenging new goals through unclear territory When experimenting is done right, small failures often provide new insight that advance your design! “If the result confirms the hypothesis, then you've made a measurement. If the result is contrary to the hypothesis, then you've made a discovery." ~ Enrico Fermi
  • 63. By Mike Rother 63 DO YOUR TESTS IN THE "EXPERIMENTING ZONE" A measureable Target Condition with achieve-by date Current Condition Using an effective means or pattern (Kata) for experimenting The Target Condition is measureable and has a firm achieve-by date. There are budget constraints and quality & safety parameters. There’s an effective way (Kata) of carrying out experiments Itʼs within these boundary conditions that we design and conduct frequent, rapid, cheap, non-harmful, successive experiments toward the Target Condition. Experiments are done as cheaply, quickly and safely as possible.
  • 64. THERE'S A THRESHOLD OF KNOWLEDGE BETWEEN YOU AND YOUR GOAL Next Target Condition (date) Path isn't knowable in advance Where you want to be next Your Current Knowledge Threshold ? ? ? Limit of what you currently know Where you are The Goal By Mike Rother 64 It's the point at which you have no facts or data and start guessing
  • 65. THERE'S A THRESHOLD OF KNOWLEDGE BETWEEN YOU AND YOUR GOAL It's the point at which you have no facts or data and start guessing, and it's closer than you think By Mike Rother 65 Any human endeavor involves a scientific process of testing and possibly adjusting. Why? Because you never know for sure how you are going to get there until you get there. Predictable Zone Current Knowledge Threshold Next Target Condition Unpredictable / Learning Zone ? We want to be here next ?
  • 66. VIDEO 3: You're in the unpredictable Learning Zone! (2 minutes) 66 https://www.youtube.com/watch?v=SaTOASsrHFs Also available on the IK/CK YouTube Channel
  • 68. By Mike Rother A CHALLENGE FOR THE COACH Apparent Certainty The Learner should practice in a Learning Zone, beyond their current knowledge and skill thresholds, yet also periodically get a feeling of progress. In other words, the Coach is responsible for the Learner's success. 68 Learning new skills and habits requires an emotion of enthusiasm in the Learner
  • 69. Next Target Condition (date) Uncertainty / Learning Zone Where you want to be next Your Current Knowledge Threshold Condition Now ? ? ? WHAT SHOULD YOU DO AT THE THRESHOLD OF KNOWLEDGE? 1) Acknowledge it. (Difficult to do, until you get into the habit.) Key realization: There's always a threshold of knowledge. 2) Stop and see further by conducting an experiment. Don't deliberate over answers. Deliberate over the next experiment. By Mike Rother 69 There's a knowledge threshold in every coaching cycle. When you hit a knowledge threshold, have the Learner plan the next experiment there. Ask... "How can we find that out?" Hey Coach
  • 70. Next Target Condition (date) Current Condition The Grey Zone The Scientific Approach SMALL, RAPID EXPERIMENTS ADVANCE OUR KNOWLEDGE QUICKLY By Mike Rother 70
  • 71. Next Target Condition (date) Where you want to be next Your Current Knowledge Threshold Where you are now By Mike Rother The Scientific Approach SMALL, RAPID EXPERIMENTS ADVANCE OUR KNOWLEDGE QUICKLY 71
  • 72. VIDEO 4: Working Iteratively (3 minutes) https://www.youtube.com/watch?v=COKqiFaHm1s Also available on the IK/CK YouTube Channel 72
  • 73. PRACTICING THE IMPROVEMENT KATA TEACHES SCIENTIFIC THINKING Use deliberate practice of the Improvement Kata routines in order to make basic skills of scientific thinking more automatic.  That’s the Kata part. Those automatic fundamentals are then a foundation upon which all sorts of creativity and initiative can proliferate in your team and organization, to achieve what seems impossible.  That’s improvisation & creativity! By Mike Rother 73
  • 74. Skill development begins here Learning begins when you start applying the Improvement Kata yourself LEVELS OF IK/CK SKILL DEVELOPMENT To coach the Improvement Kata, managers first need experience with applying the Improvement Kata Able to TEACH it Able to DO it AWARE of it Here you understand the thinking behind the Kata. Now you can coach others and evolve your own Kata. Concepts and information alone generally don’t change anything By Mike Rother 74
  • 75. There is a LEARNING PROGRESSION Able to TEACH it AWARE of it Able to DO it Sorry, no way around it 75By Mike Rother Self Development Developing Others
  • 76. Roles / Org Structure for Practicing By Mike Rother 76 Learner's Storyboard LearnerCoach (Manager) 2nd Coach Team Practices the Improvement Kata Practices the Coaching Kata Coaches the Coach
  • 77. By Mike Rother 77 WHAT DEPLOYMENT OFTEN LOOKS LIKE Don’t try to expand Improvment Kata practice faster than you can develop internal Coaching Kata proficiency! Phase I Phase II Phase III Scouts study the subject Form AG AG and first coaches practice the IK AdvanceGroupmakes6or12-monthplan Advance Group conducts bi-weekly reflections Slice 1 (a process, area, department, VS Loop, etc.) Slice 2 Slice 3 Slice 4 AdvanceGroupreflectionandnextplan Increasing number of managers in the organization who are proficient as IK coaches Form an "Advance Group," i.e., which practices first AG works toward a series of 3 target conditions (does ~ 25 PDCA cycles) on real processes External Coach's Role (consultant) Initial instructor & coach On site every ~ 2 weeks 2nd coach On site every 2 - 4 weeks As needed
  • 78. The Learner's Storyboard Start with this format By Mike Rother 78
  • 79. Focus Process: Challenge: Target Condition Achieve by: Current Condition PDCA Cycles Record Obstacles Parking Lot
  • 80. Card is downloadable at: http://www-personal.umich.edu/~mrother/KATA_Files/5Q_Card.pdf By Mike Rother 80
  • 81. PDCA CYCLES RECORD Obstacle: Date, step & metric What do we expect? What happened What we learned Learner: Process: Coach: (Each row = one experiment) DoaCoachingCycle ConducttheExperiment
  • 82. The Five Coaching Kata Questions and the PDCA Cycles Record are used together Used by the Coach Used by the Learner 5-Question Coaching Dialog Rapid PDCA Cycles By Mike Rother 82
  • 83. ASK THE FIVE QUESTIONS AT EACH STEP By Mike Rother 83
  • 84. VIDEO 5: Improvement Kata Case Example 84 A good example of what happens when we practice a scientific way of working – a meta skill – rather then just benchmarking someone else's solutions https://www.youtube.com/watch?v=6EHo4KrRKbQ Also available on the IK/CK YouTube Channel