On 20th May 2016 UNU-CS hosted an event on Migrant Technologies: (re)producing (un)freedoms in Macau. The one-day event brought together scholars, practitioners and activists to share learning and exchange ideas on the range of migrant technologies research being conducted across Asia and explore future collaborative approaches. The key theme addressed at the event was how the use of mobile technologies adds layers of freedoms and unfreedoms to migration. Speakers of the day include: Introduction and Welcome: Michael Best, Director of UNU-CS Opening Remarks: Tony Roberts, UNU-CS Morning Panel: Emerging themes in Migrant Technology research - Chair: Tony Roberts, UNU-CS - Jack Qiu, Chinese University of Hong Kong - Freedom, Slavery, and Working-Class ICTs: Learning from Chinese Migrant Workers in Foxconn - Nikos Dacanay, Chiang Mai University - ICT usage and how ethnic migrant women in northern Thailand indigenize/mediate human rights’ discourse of gender equality - Odalia Wong, Baptist University of Hong Kong - Transnational Mothers and Mobile Phone Usage: The Case of the Filipino Female Domestic Workers in Hong Kong - Discussant: Rhodora A. Abano, Centre for Migrant Advocacy in Philippines Afternoon Panel: New Migrant Technologies - Chair: Tony Roberts, UNU-CS - Kayoko Ueno, University of Tokushima - Facebook Activism and Networking among Foreign Domestic Workers in Singapore - Jude Yew, National University of Singapore - Pemca: A proposed mobile platform for crowdsourcing the reporting and visualization of migrant worker injuries/deaths - Kakit Cheong, National University of Singapore - Kwento: Designing a family storytelling mobile application for domestic helpers - Discussant: Fish Ip, International Domestic Workers Federation

1. KAKIT CHEONG
National University of Singapore
Migrant Technologies:
(re)producing (un)freedoms
Friday, 20th May, 2016
10:00am – 4:30pm
Nations University Institute on Computing and Society
for a free, one-day event where we bring together scholars, practitioners and
o panel discussions to share our understandings and research on information
and communication technology (ICT) use by migrants from Asia.
r now on Eventbrite by 15th May 2016 to secure your place for the event
ww.eventbrite.com/e/migrant-technologies-reproducing-unfreedoms-
922537982.
: Casa Silva Mendes, Estrada do
o Trigo No 4, Macau SAR, China
to the main entrance of Hotel Guia)
y:
MIGRANT TECHNOLOGIES:
(RE)PRODUCING (UN)FREEDOMS
New Migrant Technologies
Afternoon panel
Kwento:
Designing a family storytelling
mobile application
for domestic helpers

2. Kwento: Using a Participatory Approach to
Design a Family Storytelling Application for
Domestic Helpers
Kakit Cheong and Alex Mitchell
Departmentof Communicationsand New Media
National Universityof Singapore

3. How can technologies be designed
to help families living apart to share
significant personal experiences?

4. Family Storytelling Systems
Kori Inkpen, Brett Taylor, Sasa Junuzovic, John Tang, and Gina Venolia. 2013.
Experiences2Go:sharing kids' activities outside the home with remote family
members. In Proceedingsof the 2013 conferenceon Computer supported cooperative
work (CSCW '13). ACM, New York, NY, USA, 1329-1340.

5. Family Storytelling Systems
Frank R. Bentley, Santosh Basapur, and Sujoy Kumar Chowdhury. 2011. Promoting
intergenerationalcommunicationthrough location-basedasynchronous video
communication.In Proceedingsof the 13th internationalconferenceon Ubiquitous
computing(UbiComp '11). ACM, New York, NY, USA, 31-40.

6. How can we design a family
storytelling system that
addresses the needs of
domestic helpers?

7. Cultural Probes

8. Challenges faced by domestic workers
Our participants perceive themselves to
be unable to “do more”
“Every day we do the same things, clean
the house and take care of the children. If
we go out, it’s to church or to send
money, so quite hard to think of stories to
share” (Participant 2)

9. Probe findings
“When I first come here, I
always lost and I will get very
scared. Now I know this bus go
where and I am happy that I
learnt to be strong… when my
daughter wants to work
overseas, I will share such
experiences to teach her”
(Participant 2)

10. Design sessions

11. Design session findings
“During our gatherings,
we like to take pictures
and talk. It’s easy to
ask questions to our
friends. Maybe the
system can also be like
our friend and ask us.”
(Participant 7)

12. Evaluation session

13. Design requirements
Systems that are “safe and suitable for work”
• No internet connectivity required
• Control over the audience of the recorded
stories
Prompts and triggers
• What to record

14. Kwento (Tagalog for story)
A prototype mobile
application that uses
prompts to encourage users
to reflect upon their
personal experiences
Types of prompts included:
• Text prompts
• Image prompts
• Reflective prompts

15. User study
“You can write
whatever you want,
freely and decide
whether you want to
publish it or not… it’s
important because
sometimes we skip
thinking about all those
things” (Participant 1)

16. User study findings
“Before I won’t write
about this, maybe at
most take a photo and
caption for Facebook.
Now, I want to record the
journey of this egg…
didn’t think I could write
stories about these
things.” (Participant 6)

17. What makes a good prompt?
• Photo prompts are good for beginners
• Text prompts result in more thoughtful stories
• Prompts rarely used in isolation
• Frequency and intrusion of prompts

18. Future work

19. THANK YOU