Leadership in the Big Data era
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Big data is driving changes in leadership approaches. Leaders must envision how to make their organizations more customer-centric by using data and innovation networks. They also need to enable big data operations by establishing the right technology and organizational structures. Further, leaders must empower all employees to take action based on data insights. Finally, leaders must energize their organizations to become big data driven by constantly advocating changes and using data to reward performance.
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Leadership in the Big Data era
- 1. leadership in the big data era Mick Yates Professor & Leadership Strategist University of Leeds / LeaderValues
- 2. 5 exabytes 2
- 4. source: Qmee
- 7. 7 tiny data + unstructured data = big data = mick yates
- 8. popularity of movie can be predicted before release by analyzing activity level of editors and viewers of its entry in Wikipedia
- 9. Google Translate doesn’t follow pre-set rules – instead looks for patterns in hundreds of millions of translated documents to decide context then makes intelligent guesses via "statistical machine translation”
- 10. 10 • complex: data sets from multiple sources • combine: “tiny” & unstructured • compute: capture, process, analyse, visualise “big data” – 6 human Cs mick yates
- 11. 11 • complex: data sets from multiple sources • combine: “tiny” & unstructured • compute: capture, process, analyse, visualise • create: drives decisive action, quickly • complete: impacts everyone in enterprise • customer: provides individual control of data “big data” – 6 human Cs mick yates
- 12. market “push” 12
- 14. 14 you own ALL of the data
- 16. strategy technology analytics common language external networks customer co-creation 16
- 19. 19 a fair exchange for the customer’s data personalise the offer, service, or product engage customers to advocate products 19
- 22. 22
- 23. © mick yates 2012 page 23 23 envision strategy enable change empower people energize success
- 25. envision: an enterprise that is customer centric and uses innovation networks • clear strategic choices • create a case for change that inspires people • define an alternative and viable future state 25
- 26. 26 accountable care customer focus & partner network http://www.medicity.com/aco.html
- 27. enable: Big Data operations • create the right organization shape • use the right tools & technology • put change agents in place • create a transition program to the new state 27
- 28. 28
- 29. empower: everyone to act on Big Data • personalise the execution • hire, train, engage the right employees • execute a symbolic end to the status quo • build options to deal with resistance 29
- 30. 30 http://www.californiareport.org/archive/R2013090616 30/b predictive policing “PredPol” software takes crime data and generates maps – earthquakes and crime (mathematically) work in similar ways (with aftershocks)
- 31. energize: become a Big Data leader • constantly advocate the change – and use the data • create a locally owned rewards plan • walk the talk … 31
- 32. 32 “steam bun” leadership CEO’s who show they are serious
Editor's Notes
- Volume: 90% of all data created past two yearsVariety: 90% of all data is unstructuredVelocity: 200 million emails a minuteVeracity: 1 in 3 leaders don’t trust the dataVariability: meaning changes with the contextVisualization: is essentialValue: data is worthless unless there is action
- continuously collect and share patient information with doctors and provide clinical decision support backed by current medical evidencepersonalize care management & patient supportaggregate automated data for reporting & analyticsfinancial arrangements that encourage doctors to share in the improvement of patients’ health
- UCLA research in partnership with LAPDofficer trainingindividual patrol cars have map accessthey move towards the ”hot” map areacrime rates fall …
- CEO of a global retailer uses advanced analytics reports to get an sku by sku understanding of what is going onhe runs a report just before visiting a countryhe knows more about local specifics than the local management doeveryone gets the point …!