Michelle Breen
7 SlideShares 23 Seguidores 7 Seguindos
Personal Information
Organização/Local de trabalho
Ireland Ireland
Cargo
Information Management professional
Setor
Education
Site
www.ul.ie/library
Sobre
I am an Information Management professional, currently working at the University of Limerick (UL). My current role includes the management of online marketing of library collections and services through social media and digital channels. I perform many outreach activities and maintain upward, downward and outward communications channels for the Library. I monitor customer satisfaction levels through the administration and analysis of a biennial customer satisfaction survey. I also conduct assessment activities through a combination of surveys and desk-based research. This assessment helps us to continuously tweak and improve our services.
Detalhes do contato
Marcadores
libraries university of limerick social media conul communication networking openeducation students conulteachingandlearning teaching universityoflimerick ul oer twitter linkedin online profile cpd anltc analytics trinity college dublin higher education michelle breen marketing communications tcd quality customer experience research data assessment library. improvement measurement managed services saas cloud first year experience. peer support student retention technology.
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Personal Information
Organização/Local de trabalho
Ireland Ireland
Cargo
Information Management professional
Setor
Education
Site
www.ul.ie/library
Sobre
I am an Information Management professional, currently working at the University of Limerick (UL). My current role includes the management of online marketing of library collections and services through social media and digital channels. I perform many outreach activities and maintain upward, downward and outward communications channels for the Library. I monitor customer satisfaction levels through the administration and analysis of a biennial customer satisfaction survey. I also conduct assessment activities through a combination of surveys and desk-based research. This assessment helps us to continuously tweak and improve our services.
Marcadores
libraries university of limerick social media conul communication networking openeducation students conulteachingandlearning teaching universityoflimerick ul oer twitter linkedin online profile cpd anltc analytics trinity college dublin higher education michelle breen marketing communications tcd quality customer experience research data assessment library. improvement measurement managed services saas cloud first year experience. peer support student retention technology.
Ver mais