Slides for my portion of ALA "Choose Privacy Week" Webinar

1. Choose Privacy Week Webinar:Privacy “Hot Topics” and Programs to Educate & Engage Library Users

2. Agenda for Today Welcome and Overview: Angela Maycock Reader Privacy: Deborah Caldwell-Stone TSA and Surveillance: Ginger McCall Youth Privacy Attitudes: Michael Zimmer Q&A and Discussion

3. Youth Privacy Attitudes Dispelling myths Understanding contradictions & complexities Addressing challenges Michael Zimmer, PhD Assistant Professor, School of Information Studies Co-Director, Center for Information Policy Research University of Wisconsin-Milwaukee www.michaelzimmer.org cipr.uwm.edu

4. Myths of Youth & Privacy “Kids don’t care about privacy” “Young people will share anything – and everything – online” “Kids’ lack of privacy will affect their attitudes as they grow up” – a generational shift “Kids are ‘digital natives’, and don’t need any help with technology or online life” Michael Zimmer :: michaelzimmer.org

5. Myth: Kids Don’t Care about Privacy Yes, 55% of online teens have created a personal profile on social networking sites But, 66% of teens who have created a profile say that their profile is not visible to all internet users They limit access to their personal information “Teens, Privacy and Online Social Networks” Pew Internet & American Life, 2007 Michael Zimmer :: michaelzimmer.org

6. Myth: Kids Share Anything & Everything Yes, large percentages post photos, hometown, school, IM name….and webcams Less than 1/3 post email address or last name Only 2% post cellphone number Of those whose profile can be accessed by anyone online, nearly half (46%) say they give at least some false information Teens post fake information to protect themselves (and also to be playful or silly) “Teens, Privacy and Online Social Networks” Pew Internet & American Life, 2007 Michael Zimmer :: michaelzimmer.org

7. Myth: Kids’ lack of privacy will affect their attitudes as they grow up Young adult’s (18-24) attitudes toward privacy don’t differ from those of all adults as much as we had thought. In many cases, they barely differ at all. “How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?” Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010 Michael Zimmer :: michaelzimmer.org

8. Myth: Kids’ lack of privacy will affect their attitudes as they grow up “Have you ever refused to give information to a business or a company because you thought it was not really necessary or was too personal?” All: 88% Young adults: 82% “How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?” Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010 Michael Zimmer :: michaelzimmer.org

9. Myth: Kids’ lack of privacy will affect their attitudes as they grow up “Generally speaking, anyone who uploads a photo or video of me to the internet where I am clearly recognizable should first get my permission.” All: 86% Young adults: 84% “How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?” Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010 Michael Zimmer :: michaelzimmer.org

10. Myth: Kids’ lack of privacy will affect their attitudes as they grow up “Do you think there should be a law that requires websites and advertising companies to delete all stored information about an individual, or do you feel such a law is not necessary?” All: 92% Young adults: 88% “How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?” Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010 Michael Zimmer :: michaelzimmer.org

11. Myth: Kids’ lack of privacy will affect their attitudes as they grow up “Compared to five years ago, would you say you are more concerned about privacy issues on the internet, less concerned, or that you have the same level of concern?” All: 55% more concerned (only 6% less) Young adults: 54% more (9% less) “How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?” Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010 Michael Zimmer :: michaelzimmer.org

12. Contradictions & Complexities “Young-adult Americans have an aspiration for increased privacy even while they participate in an online reality that is optimized to increase their revelation of personal data.” “How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies?” Chris Hoofnagle, Jennifer King, Su Li, and Joseph Turow, 2010 Michael Zimmer :: michaelzimmer.org

13. Complexity: Privacy & Context To teens, all personal information is not created equal. They say it is very important to understand the context of an information-sharing encounter Privacy is no longer simply keeping something secret No longer a clean dichotomy between public and private. Privacy is contextual; willing to share some information in some contexts; but not all information in all context “Teens, Privacy and Online Social Networks” Pew Internet & American Life, 2007 Nissenbaum, “Privacy in Context” Michael Zimmer :: michaelzimmer.org

14. Complexity: Privacy & Context But our information-sharing tools make it hard to treat privacy as contextual On Facebook, friendship is binary, and very difficult to segment friends into different groups (contexts) to manage information flows Facebook changes the rules, so when information was placed on profile with one context in mind (friends only), changes in the platform shatter those contextual boundaries Michael Zimmer :: michaelzimmer.org

15. Addressing Challenges Empowering youth to control their personal information flows online Educating parents and teachers Advocating for ethical design Michael Zimmer :: michaelzimmer.org

16. Challenge: Empowering Youth Youth need “digital literacy” – they are not all digital natives Understand how the technology (Facebook) works, and the business models embedded in them Understand how to adjust privacy settings, manage multiple profiles, limit information flows Understand what protections they have (and what they don’t) Youth are more likely to believe that the law (or a privacy policy) protects them when in reality it does not. Michael Zimmer :: michaelzimmer.org

17. Challenge: Educating Parents/Teachers Need the same “digital literacy” as youth Also need to understand that simply keeping kids “off the Internet” isn’t a workable solution Work with their kids to understand the platforms together Build trust, not surveillance Michael Zimmer :: michaelzimmer.org

18. Challenge: Advocating for Ethical Design Work with Facebook, Google, etc to ensure tools are designed to protect privacy Simplify controls Plain-language policies Limit collection and flow of information Work with libraries and schools to build tools that empower youth & privacy NYPL Facebook applications Michael Zimmer :: michaelzimmer.org

19. Youth Privacy Attitudes Dispelling myths Understanding contradictions & complexities Addressing challenges Michael Zimmer, PhD Assistant Professor, School of Information Studies Co-Director, Center for Information Policy Research University of Wisconsin-Milwaukee www.michaelzimmer.org cipr.uwm.edu

20. Youth & Privacy Resources Pew Internet & American Life Project – Teen studies http://pewinternet.org/topics/Teens.aspx Youth, Privacy and Reputation (Literature Review) http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1588163 How Different are Young Adults from Older Adults When it Comes to Information Privacy Attitudes and Policies? http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1589864 Publications & presentations by danahboyd (Microsoft Research) http://www.danah.org/papers/ Michael Zimmer :: michaelzimmer.org

21. Get Connected! Connect with Choose Privacy Week online: privacyrevolution.org twitter.com/privacyala facebook.com/chooseprivacyweek