Save time on your fundraising, Spend more time on your mission! Learn more about eTapestry, Blackbaud’s Saas solution that is designed to significantly compress the time and effort required for every task associated with donor cultivation.
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The audio for this webinar will be broadcast through your computer. Once you join the
presentation, a small audio broadcast box will appear on your screen and you will hear the
host through your computer speakers.
To join an Audio broadcast in WebEx, click on the Communicate menu in your WebEx
screen and select Join Audio Broadcast.
If you are having problems connecting with the audio broadcast server you can still join using
the teleconference. To join the teleconference follow the steps below:
1. Leave the audio broadcast by clicking on Communicate > Leave Audio Broadcast.
2. Get the teleconference number, click on Communicate > Join Teleconference.
Teleconference information:
Call-in toll-free number: 1-866-4106539 (US)
Call-in number: 1-660-4225471 (US)
Conference Code: 364 005 6
BEFORE WE BEGIN
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1. Please mute your phone while listening. (Only unmute when
laughing at my jokes!)
2. Please do not put the call on hold – hang up and call back to
eliminate hold music playing during the session
3. Optimize Viewing the Event
- Hit the F5 key to put the window into full-screen mode
- Close all other applications
4. Feel free to ask questions as we go along using the chat
feature!
HOUSEKEEPING!
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8 REASONS ETAPESTRY IS DESIGNED
WITH YOUR MISSION IN MIND!
Save time on your fundraising, spend more time on your mission.
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WHAT WE WILL COVER
Nonprofit
challenges
8 Reasons
why
eTapestry
is a fit for
you
Solution in
action
Who we
have
helped
Q&A
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• eTapestry is designed exclusively for nonprofits
and fundraising unlike spreadsheets, access, or
other solutions
• eTapestry is simple. Unlike complicated software
cluttered with features you will never
use, eTapestry focuses specifically on fundraising
and donor management
• eTapestry is easy to use. No need for consultants
or professional services, you and your team can
get up and running quickly and easily!
• eTapestry is fast. Quickly add
donations, contacts, make changes, or
customize it to suit your needs. Spend more time
on your mission!
THE ETAPESTRY DIFFERENCE
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• How do I get my constituents to donate more frequently?
• How can I build meaningful relationships with so many
people?
• How can I tell if what we are doing is really working?
• How can I ensure that I am spending my time (and those
of my volunteers) effectively?
• How can I make personal connections with donors and
prospects when I have a small staff and a crazy
schedule?
• How do I build trust and transparency with my board and
my supporters?
• How can I get better insight into my fundraising
performance?
DO THESE QUESTIONS SOUND FAMILIAR?
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• Easily manage and cultivate your
supporters
• Increase engagement and
responsiveness by leveraging a
holistic view of your supporter
base
• Acquire and retain more
supporters thanks to the ability to
spend less time focusing on data
and more time focusing on your
mission
MANAGE AND TRACK ALL YOUR RELATIONSHIPS
Volunteers
Donors
Members
1
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• Tell donors “thank you” personally within seconds of their
donation
QUICK AND EASY FOLLOW UP2
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Keep yourself and key stakeholders up-
to-date with zero-click dashboards and
reports
Easily answer questions like…
• What's the percentage of donors that
are renewing their support from one
year to the next?
• Which donors give gifts in multiple
and/or consecutive years – or
months?
• Who are the best prospects for major
gifts?
• How do my giving results compare
from one time frame to another?
• How many donors lapsed, upgraded,
downgraded, or were new in a certain
time frame?
ZERO-CLICK DASHBOARDS AND REPORTS3
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• Deliver the most important
information in the format
needed
• Schedule reports do be
delivered on a regular basis
to you or anyone in your
organization
• Report on key information
unique and important to your
organization
• Ready to use reports for
measuring your
organizations most important
data
QUICK AND FLEXIBLE REPORTING4
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• Easily build and send
professional looking
communications using a built in
HTML email editor.
• Keeps copies of individual or
mass emails on each account
so that you can track all of your
constituent communications.
• Run state of the art spam
analysis.
• Take advantage of delivery
scheduling.
• Report on the deliverability and
performance.
• Remain 100% CAN-SPAM
compliant.
BUILT-IN EMAIL MARKETING5
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With eTapestry it is easy to collect donations directly into your eTapestry
database through our easy to use Do-it-Yourself (DIY) forms.
• Online Giving Page: Allow your page visitors to make one-time and recurring
donations.
• Event Registration Page: Allow your page visitors to register for an event.
• Membership Signup Page: Allow your page visitors to purchase memberships.
• Contact Page: Allow your page visitors to sign up to receive regular
communications from you.
• Volunteer Page: Allow your page visitors to register to volunteer with your
organization.
EASY TO USE DO-IT-YOURSELF DONATION FORMS6
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• Collect donations quickly and easily right into your database
• Select from a library of templates, you don’t need to know HTML!
• Make changes to the design any layout with our easy to use WYSIWYG editor
• Easily embed your DIY forms directly into your existing website!
• Send auto response emails thanking them for their donation/submission
EASY TO USE DO-IT-YOURSELF FORMS6
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• Access while on the go!
- Office, Home, Airport, Board
Meetings, ANYWHERE
• Avoid embarrassing mistakes
with donors
• One touch access to recent
giving history, donor
information, photos, etc.
• Increase efficiency
• Stay informed even when you
are on the road with real-time
dashboards and reports
EASILY ACCESS YOUR DATA FROM ANYWHERE6
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• Encrypted data
• PCI Compliant
• SAS 70 Compliant
• Multiple Hosting Site
• Redundant equipment
• Automatic backups
• Automatic updates
• Uptime Statistics
YOUR DATA IS SAFE AND SECURE7
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• Unlimited user training at
your pace and convenience
• Unlimited access to Full Training
Library (anyone you give
username to can train!)
• Unlimited Recorded
Sessions/Classes(anyone can
attend)Crash CoursesMaster
Classes
• Live Implementation
• Cohort included as well!
TRAINING INCLUDED IN YOUR PACKAGE
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CASE STUDY: SCHOOL ON WHEELS
500%
increase in
new donors
300,000
raised
online in
one month
School on
Wheels’
success
with
eTapestry!
“eTapestry has enabled us to engage board members in the fundraising
process, keep valuable information about donors in one place, and be
much more proactive about retaining and even upgrading donors. Every
year we use the database more and more and we are thrilled with how
easy it is to use.”
Janet Hiatt, Vice President of Development
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• Blackbaud has the world’s largest nonprofit customer base
- 26,000 + organizations
- 7000 + organizations using eTapestry
• eTapestry was the first on-demand fundraising software delivered over
the Internet, giving users’ access from any location and a solution that
is automatically backed-up, maintained and updated
• Customer retention rate of 98%
• Ever-evolving product line to meet changing needs, $45 million
invested in R&D in 2010, limited exposure to risk due to Blackbaud’s
stability NASDAQ: BLKB, financially stable and growing
• 29+ years experience focused on nonprofit community & philanthropy
YOUR TECHNOLOGY PARTNER
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WHAT ELSE CAN WE DO FOR YOU? INTEGRATE!
Website: WordPress
DIY Online Donation Page
eTapestry Database
Friends Asking FriendseTapestry Communication
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NEED TO UPDATE YOUR ONLINE PRESENCE?
• Guide Creative, Blackbaud’s full service creative design
agency, provides innovative website solutions focused on the specific
needs of our nonprofit customers.
• The benefits of a Guide Creative website:
- A new professionally designed, responsive website based on the Top 10
Design Elements for Non-Profit Web Design and built on WordPress, an
open source, easy-to-use content management system.
- Full discovery with a web strategist to obtain direction and recommendations
on how to tailor the design to your unique strategic goals
(engagement, fundraising, awareness, communication, etc.)
- Ongoing services which include:
• Launch Support
• WordPress upgrades
• Urgent Care
• Help Portal
• Quarterly Education Webinars
• Quarterly Improvement Guide
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SOCIAL FUNDRAISING WITH FRIENDS ASKING FRIENDS!
Participants who use peer-to-peer fundraising software with online tools
raise SIX TIMES more than others.
Start using Friends Asking Friends to achieve results like these:
• 90% email open rate
• $60 average online gift size
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1
• We’ll discuss your unique needs
2
• We’ll provide a personalized demonstration
3
• We provide a solution proposal
4
• We’ll help you with every step of
implementation
WHAT’S NEXT? WORKING WITH ETAPESTRY…
School on Wheels replaced their spreadsheets with eTapestry and saw immediate results that speak for themselves:The ChallengeSchool on Wheels used Microsoft Excel® spreadsheets to manage its data, but staff could not query for mailings to board members, corporations, foundations, etc. Further compounding the problem was the fact that different spreadsheets were kept across the organization and there was no visibility into the data, its accuracy, or the overall well-being of School on Wheels.The SolutionMore than five years ago, a board member introduced the organization to eTapestry, and as a small organization, School on Wheels began using the free “under 500” database (the very first offering in the eTapestry family). Since then, the organization’s database has grown to 2,500 records and staff now use eTapestry’seCommerce, Web 2.0, and Executive Reports modules.The ResultsStaff recently completed a successful online fundraising campaign, raising $30,000 in just one month! They also used the solution to process auction items at the organization’s recent gala, which raised more than $40,000. (For this event, staff used Web 2.0 to manage online giving, which was a huge success.)“Every year we use the database more and more,” said Janet Hiatt, vice president of development. “It’s so user-friendly, and ‘instant message’ support is so convenient - the chat feature makes it so easy to contact the support team when we need to.”School on Wheels staff have built stronger relationships with donors and better engaged board members with eTapestry. Executive Reports has been especially useful; board members can personally call, write, or email donors to thank them for their gifts. Plus, staff can update the records with information about why each donor supports School on Wheels, how they got involved, and more, and they can quickly identify donors who have lapsed or downgraded so that the board can ask for their continued support. They say it’s a great way to engage board members in the fundraising process and keep valuable information about donors in one place, all while retaining and even upgrading donors.
Our missionBlackbaud is the leading global providerof software and services designed specifically for nonprofit organizations, enabling them to improve operational efficiency, build strong relationships, and raise more money to support their missions
Our missionBlackbaud is the leading global providerof software and services designed specifically for nonprofit organizations, enabling them to improve operational efficiency, build strong relationships, and raise more money to support their missions
Here are a few examples of the best-practice designs that GUIDE offers. You are looking at a homepage on the left and an internal page on the right. The strategist will help make recommendations on the best choice for your organization based on your needs and goals.
Here are a few examples of organizations that partnered with GUIDE. Before & after.
Guide can also help you with online strategy, email strategy, Social media, mobile, SEO