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University Library Student Survey
Explore data Consider priorities Brainstorm next steps
Began as a Library Subcommittee exercise
6 years of data; Confidence on all surveys is at 99% +-3 (interim +-5)
Value of library: Place, content provider, services
Things that are structurally intertwined with library (core mission stuff) and not
programmatic
Survey limited by original purpose, time, questions asked, correlation is not causation etc.
‘Leading’ in terms of questions and attributes measured
Can’t measure actual behaviors
Value is subjective
The View from 40,000 feet
• The library is heavily used
• Value of library as space and content provider are diverging
• User discomfort is on the rise
• Some services are strained while others are not
What does
summary of data
suggest to you?
Think about what’s
there as well as
what is missing
Research like this
can be valuable in
assessing existing
services as well as
developing new
ones
Digging deeper into the survey shows interesting
variations by college
• What
variations
jump out?
• What do
they
suggest?
Next steps? Priorities?

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Student Survey

  • 2. Explore data Consider priorities Brainstorm next steps
  • 3. Began as a Library Subcommittee exercise 6 years of data; Confidence on all surveys is at 99% +-3 (interim +-5) Value of library: Place, content provider, services Things that are structurally intertwined with library (core mission stuff) and not programmatic
  • 4. Survey limited by original purpose, time, questions asked, correlation is not causation etc. ‘Leading’ in terms of questions and attributes measured Can’t measure actual behaviors Value is subjective
  • 5. The View from 40,000 feet • The library is heavily used • Value of library as space and content provider are diverging • User discomfort is on the rise • Some services are strained while others are not
  • 6. What does summary of data suggest to you? Think about what’s there as well as what is missing Research like this can be valuable in assessing existing services as well as developing new ones
  • 7. Digging deeper into the survey shows interesting variations by college
  • 8. • What variations jump out? • What do they suggest?