1. BUS 305
Week 1

2. Agenda
• Overview of course and syllabus
• Role of communication in business
• Communication in organizations
• Communicating in teams
• Collaborative writing
• Networking

3. Syllabus
• Course content and
outcomes
• Deliverables
• Success in BUS 305

4. Role of Communications
in Business
• Brainstorm:
• How is business success driven by
communication?
• How is success in
accounting, finance, marketing, CIS, or
management driven by communication?

5. Effective vs. Efficient
• What is the difference?
• How do you define each?
• Why are both important?
• Why are both critical to
communication?

6. 3 Levels of Communication
in Organizations
• Management
• Teams
• Individual/interpersonal

7. Managerial Communication
• Planning
• Organizing
• Monitoring
• Leading

8. Team Communication
• Ineffective teams communicate by
__________
• Effective teams communicate by
__________

9. Optimizing Team
Communication
• Listening
• Appropriate socialization and maturity
• Leadership not control
• Trust
• Meet effectively (agendas, outcomes, accountability)

10. Collaborative Writing
• Understand the writing task
• Select an effective team
• Create a detailed sketch/outline
• Develop style guide/rules
• Assign tasks skillfully (writing, editing, production)
• Establish deadlines and hold each other
accountable

11. Networking
• Develop this
skill now!
• Learn to be
fearless
• Communication
skills critical
• Occurs in
person and
online
• Send me an
email
introduction