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Knowledge Management
                in Moodle



MoodleMoot 07
                                                  Miles Berry
25th October 2007
                                     Head, Alton Convent Prep
The Open University, Milton Keynes
Outline
• Learning environments
• Knowledge
• Managing knowledge
  • Organizing
  • Sharing
  • Creating
• VLEs and knowledge management
• Moodle and knowledge management
Knowing that          Knowing how

• Explicit            • Tacit
• Subject knowledge   • Teaching methods

• Test scores         • Personality

• Outcomes            • Processes
Epistemology
• Empiricism
  • Experience as the only source of knowledge

• Rationalism

  • Reason as the foundation

• Constructivism

  • Knowledge is contingent on convention, human
    perception and social experience
“In the information society,
   knowledge forms the
       foundation for
  education and culture.”


                  Smith and Wild, 2001
Knowledge Mapping
“For the majority of firms in
 the west, the priorities are
 the ‘capture’ of employees’
 knowledge, exploitation of
existing knowledge resources
   or assets, and improved
     access to expertise.”
                    Quintas, 2002
How to externalize the insights

   “Locked in the heads of
    individual teachers and
       protected by the
 privacy of their classrooms”
                    Hargreaves, 1999
VLEs as Knowledge Maps

• Lesson planning
• Online resources
• Assessment data
• Podcast / Vodcast
• Pupil - teacher interaction
• ...
A VLE is not an MIS
• The knowledge teachers use day to day
• The knowledge at the core of the school’s
 activity

• It’s not about accountability;
 it’s not about control, and yet...

• Accommodating the “inherent complexity,
 sophistication and subtlety of professional life
 and work in educational institutions”

• Constructed within and owned by the
 organizations that use them
“School-devised systems ...
tracked individual pupils and
allowed schools the flexibility
to input internally generated
  data ... i.e. such tools were
   easier to customize to the
    school and its particular
   needs and circumstances”
                     Kirkup et al, 2005
Knowledge Sharing
Knowledge sharing
    within the organization


• A key to organizational success
• Meaningful to professional practice
• Necessary for shared decision making
Knowledge sharing
   beyond the organization

• VLE tools for professional development
• Creating and sharing resources with others
• Collaboration on instructional design
• Permeable boundaries
“We learn particularly well
from the act of creating or
 expressing something for
      others to see”


                  Martin’s 2nd Law
Knowledge Creation
“The co-production of
knowledge with colleagues is
 a natural part of a teacher’s
     professional work.”


                     OECD, 2000
“A social group constructing
   things for one another,
  collaboratively creating a
   small culture of shared
    artifacts with shared
          meanings.”
                  Moodle Docs 2005-7
“By digitising their creative efforts this
 generation of young people can share
    the fruits of their labour with a
          worldwide audience.
 They can post videos on YouTube or
 GoogleVideo, upload photos to Flickr
     and link back to their friends
   on MySpace, FaceBook or Bebo.
 They are connecting, exchanging and
         creating in new ways.
                                  Demos 2007
Innovation
• Learn from other
  • countries
  • contexts
  • phases
• Experiment
• Reinvent the wheel
• Learner voice and choice
• Autonomy rather than accountability
Data Mining
• Log files...
  • Trends, patterns, exceptions
  • Correlations
• Better informed decisions
  • Management
  • Teachers
  • Parents
• Assessment for learning
• Web 3.0
VLEs and KM
0%                                           20%                                     40%                              60%                                          80%                                                 100%

                                                                                         3                                                    11                                                 7                                             5                                       5
                                             our vle used for lesson planning

                                                                                                                             13                                                              9                                                     6                           1               3
                our vle brings together online resources that our pupils need

                                                                                             4                                    6                                             10                                                     6                                           6
                                    our pupil assessment data held in our vle

                                                                                                 5                                                            13                                                           6                                       4                           3
                                      our vle used for pupil teacher dialogue

                                                                                                             9                                                                      12                                         1                           6                                   3
                          other teachers can access data teacher adds to vle

                                                                                                                 10                                                                  11                                                        5                           2                   3
                     senior management can access data teacher adds to vle

                                                                                                             9                                                             10                                          4                               5                                   4
                       we use our vle to share information amongst teachers

                                                                                                                     11                                                              10                                            3                           5                               3
                         we use our vle to share resources amongst teachers

                                                                                         3                               5                                       8                                            8                                                            8
                      we use our vle to share information with other schools

                                                                                             4                                                          13                                                         6                                           5                               3
                     our staff use vle to work collaboratively with each other

                                                                                     2                       5                                          7                                                 10                                                                   7
                     our vle used to work collaboratively with other schools

                                                                                     2                                        9                                                 7                                                   8                                                  5
                                          we regularly analyse data from vle

                                                                                         3                           4                                               11                                                        7                                                   6
                    we look for trends and exceptions within data in our vle

                                                                                             4                                            8                                                      11                                                3                                   5
      use vle has allowed us to make better informed management decisions

                                                                                             4                                                     11                                                                  10                                                      3                   2
use vle has allowed us to make better informed decisions about pupil support

                                                                                                 5                                        6                           3                               8                                                                9
       our vle fully integrated with our management information system mis

                                                                                                         8                                              5                                                 12                                                               4                       2
ur vle has had more impact on quality teaching and learning than our mis has

                                                                                         3                                                          15                                                                 6                                               7                               1
                                   we ve changed way we teach because vle

                                                                                         3                                                          15                                                            5                                                8                                   1
                              we ve modified vle to fit in with way we teach

                                                                                             4                                                      13                                                                      10                                             2                   3
              our vle has resulted in better management knowledge we have

                                                                                                     6                                                      10                                                                 11                                              1               3
         our vle has promoted better organizational learning or development

                                                                                         3                                            9                                                                           17                                                                   1           2
                        our vle has promoted pupils construction knowledge

                                                                                             4                   2                                       11                                               6                                                        10
                               our school has knowledge management policy

                                                                                                 5                                        7                                              9                                                 7                                           5
            most teacher s knowledge about they teach locked in their heads

                                                                                             4                                            9                                              7                                             7                                           6
           most teacher s knowledge about their pupils locked in their heads
Findings 1
• Little consensus about KM;
 those that saw teacher’s knowledge as more tacit...

  • Didn’t give SMT access to teachers’ data
  • Didn’t use VLE to inform support decisions
  • Didn’t integrate VLE and MIS
• Few schools had KM policies,
 but those that did...

  • Analyzed data regularly and
  • Looked for trends and exceptions
Findings 2

VLE use includes
  • bringing together online resources, and
  • use for teacher - pupil dialogue,
but not
  • lesson planning, or
  • assessment data
although these seemed best to promote
organizational learning and KM
Findings 3

• VLEs are used for sharing data, information
 and resources within the school

• 2/3 provide access to data for other teachers
 and SMT, particularly where respondents had
 participated in VLE development

• Those who share data inside the school also
 work collaboratively beyond the school
Findings 4

• Once a school becomes used to internal VLE
 mediated collaboration, they become willing to
 extend this practice beyond the school

• Collaboration amongst sta is a crucial
 dimension of organizational culture if the
 VLE is to be used to manage shared
 knowledge
Findings 5


• Not many analyze VLE data or look for trends
 and exceptions

• Relatively little integration with MIS
• Limited contribution to decision making
 (but better with Moodle than other systems!)
Findings 6
• VLEs do have an effect on teaching
• VLEs support KM and Organizational
 Learning

• There’s less impact on pupils’ construction of
 knowledge or attainment, but...

• The introduction of a VLE alone will not
 be suficient to impact learning and
 teaching, but embedding the VLE within
 the organization’s culture and practices
 might
Moodle and KM
Moodle

• Moodle content embodies the knowledge of its
 authors

• Moodle courses embody the knowledge of
 their teachers

• Moodle embodies the knowledge of its
 developers
Knowledge mapping
• Courses!
• Lesson plan labels
• Podcast/vodcast
• Revision wikis
• Gradebook
• Outcomes
• Tags
Knowledge Sharing
• Forums
• Wikis
• Resources
• Workshop
• Notes
• Repository
• Community Hub
Knowledge Creation
• Wikis
• Forums
• Blogs
• Log files
• Courses...
• E-Portfolio
• Version control
Integration and
Interoperability
    • Courses
    • Content
    • RSS
    • iCal
    • PLE
    • MIS
For more details...


E-Mail: 
 mberry@bcs.org

Blog: 
   eduspaces.net/mberry/weblog

School: 
 www.altonconvent.org.uk

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Knowledge Management in Moodle

  • 1. Knowledge Management in Moodle MoodleMoot 07 Miles Berry 25th October 2007 Head, Alton Convent Prep The Open University, Milton Keynes
  • 2. Outline • Learning environments • Knowledge • Managing knowledge • Organizing • Sharing • Creating • VLEs and knowledge management • Moodle and knowledge management
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Knowing that Knowing how • Explicit • Tacit • Subject knowledge • Teaching methods • Test scores • Personality • Outcomes • Processes
  • 8. Epistemology • Empiricism • Experience as the only source of knowledge • Rationalism • Reason as the foundation • Constructivism • Knowledge is contingent on convention, human perception and social experience
  • 9. “In the information society, knowledge forms the foundation for education and culture.” Smith and Wild, 2001
  • 11. “For the majority of firms in the west, the priorities are the ‘capture’ of employees’ knowledge, exploitation of existing knowledge resources or assets, and improved access to expertise.” Quintas, 2002
  • 12. How to externalize the insights “Locked in the heads of individual teachers and protected by the privacy of their classrooms” Hargreaves, 1999
  • 13. VLEs as Knowledge Maps • Lesson planning • Online resources • Assessment data • Podcast / Vodcast • Pupil - teacher interaction • ...
  • 14. A VLE is not an MIS • The knowledge teachers use day to day • The knowledge at the core of the school’s activity • It’s not about accountability; it’s not about control, and yet... • Accommodating the “inherent complexity, sophistication and subtlety of professional life and work in educational institutions” • Constructed within and owned by the organizations that use them
  • 15. “School-devised systems ... tracked individual pupils and allowed schools the flexibility to input internally generated data ... i.e. such tools were easier to customize to the school and its particular needs and circumstances” Kirkup et al, 2005
  • 17. Knowledge sharing within the organization • A key to organizational success • Meaningful to professional practice • Necessary for shared decision making
  • 18. Knowledge sharing beyond the organization • VLE tools for professional development • Creating and sharing resources with others • Collaboration on instructional design • Permeable boundaries
  • 19. “We learn particularly well from the act of creating or expressing something for others to see” Martin’s 2nd Law
  • 21. “The co-production of knowledge with colleagues is a natural part of a teacher’s professional work.” OECD, 2000
  • 22. “A social group constructing things for one another, collaboratively creating a small culture of shared artifacts with shared meanings.” Moodle Docs 2005-7
  • 23. “By digitising their creative efforts this generation of young people can share the fruits of their labour with a worldwide audience. They can post videos on YouTube or GoogleVideo, upload photos to Flickr and link back to their friends on MySpace, FaceBook or Bebo. They are connecting, exchanging and creating in new ways. Demos 2007
  • 24. Innovation • Learn from other • countries • contexts • phases • Experiment • Reinvent the wheel • Learner voice and choice • Autonomy rather than accountability
  • 25. Data Mining • Log files... • Trends, patterns, exceptions • Correlations • Better informed decisions • Management • Teachers • Parents • Assessment for learning • Web 3.0
  • 27. 0% 20% 40% 60% 80% 100% 3 11 7 5 5 our vle used for lesson planning 13 9 6 1 3 our vle brings together online resources that our pupils need 4 6 10 6 6 our pupil assessment data held in our vle 5 13 6 4 3 our vle used for pupil teacher dialogue 9 12 1 6 3 other teachers can access data teacher adds to vle 10 11 5 2 3 senior management can access data teacher adds to vle 9 10 4 5 4 we use our vle to share information amongst teachers 11 10 3 5 3 we use our vle to share resources amongst teachers 3 5 8 8 8 we use our vle to share information with other schools 4 13 6 5 3 our staff use vle to work collaboratively with each other 2 5 7 10 7 our vle used to work collaboratively with other schools 2 9 7 8 5 we regularly analyse data from vle 3 4 11 7 6 we look for trends and exceptions within data in our vle 4 8 11 3 5 use vle has allowed us to make better informed management decisions 4 11 10 3 2 use vle has allowed us to make better informed decisions about pupil support 5 6 3 8 9 our vle fully integrated with our management information system mis 8 5 12 4 2 ur vle has had more impact on quality teaching and learning than our mis has 3 15 6 7 1 we ve changed way we teach because vle 3 15 5 8 1 we ve modified vle to fit in with way we teach 4 13 10 2 3 our vle has resulted in better management knowledge we have 6 10 11 1 3 our vle has promoted better organizational learning or development 3 9 17 1 2 our vle has promoted pupils construction knowledge 4 2 11 6 10 our school has knowledge management policy 5 7 9 7 5 most teacher s knowledge about they teach locked in their heads 4 9 7 7 6 most teacher s knowledge about their pupils locked in their heads
  • 28. Findings 1 • Little consensus about KM; those that saw teacher’s knowledge as more tacit... • Didn’t give SMT access to teachers’ data • Didn’t use VLE to inform support decisions • Didn’t integrate VLE and MIS • Few schools had KM policies, but those that did... • Analyzed data regularly and • Looked for trends and exceptions
  • 29. Findings 2 VLE use includes • bringing together online resources, and • use for teacher - pupil dialogue, but not • lesson planning, or • assessment data although these seemed best to promote organizational learning and KM
  • 30. Findings 3 • VLEs are used for sharing data, information and resources within the school • 2/3 provide access to data for other teachers and SMT, particularly where respondents had participated in VLE development • Those who share data inside the school also work collaboratively beyond the school
  • 31. Findings 4 • Once a school becomes used to internal VLE mediated collaboration, they become willing to extend this practice beyond the school • Collaboration amongst sta is a crucial dimension of organizational culture if the VLE is to be used to manage shared knowledge
  • 32. Findings 5 • Not many analyze VLE data or look for trends and exceptions • Relatively little integration with MIS • Limited contribution to decision making (but better with Moodle than other systems!)
  • 33. Findings 6 • VLEs do have an effect on teaching • VLEs support KM and Organizational Learning • There’s less impact on pupils’ construction of knowledge or attainment, but... • The introduction of a VLE alone will not be suficient to impact learning and teaching, but embedding the VLE within the organization’s culture and practices might
  • 35. Moodle • Moodle content embodies the knowledge of its authors • Moodle courses embody the knowledge of their teachers • Moodle embodies the knowledge of its developers
  • 36. Knowledge mapping • Courses! • Lesson plan labels • Podcast/vodcast • Revision wikis • Gradebook • Outcomes • Tags
  • 37. Knowledge Sharing • Forums • Wikis • Resources • Workshop • Notes • Repository • Community Hub
  • 38. Knowledge Creation • Wikis • Forums • Blogs • Log files • Courses... • E-Portfolio • Version control
  • 39. Integration and Interoperability • Courses • Content • RSS • iCal • PLE • MIS
  • 40.
  • 41.
  • 42. For more details... E-Mail: mberry@bcs.org Blog: eduspaces.net/mberry/weblog School: www.altonconvent.org.uk