A global webinar highlighting practical ways HR can and should provide value to the business

1. Michael Andrew SUN MICROSYSTEMS, SUN LEARNING SERVICES Enterprise Learning Manager Author of How to Think Like a CEO and Act Like a Leader Practical Insights for Performance and Results

2. Think Like A CEO and Act Like A Leader The Relevance and Practical Value of HR to Business Performance and Results Conference Board January 22, 2009

4. If Every Company Has a Winning Strategy, Then Why Doesn’t Every Company Win? It’s not what the vision is, it’s what the vision does. Peter Senge – Thought Leader and Former Director of the Center for Organizational Learning at MIT Sloan School of Management

5. Strategy is about Execution which leads to Winning Through Business Performance Results which leads to Leadership is about

6. How Former CEO’s Elevated and Utilized HR’s Strategic Value to the Business Jack Welch - GE Roger Enrico – PepsiCo Lou Gerstner – IBM Harvard Business Review – July/August, 2008

9. The Purpose of Business A business that makes nothing but money is a poor kind of business. Henry Ford – Founder Ford Motor Company

10. The Economics of Focusing on Employees 1 st and Customers 2 nd Treat customers like guests and employees like people. Tom Peters – Thought Leader, Author, Former McKinsey Director

11. The Revenue/Profit Chain Revenue Customer Loyalty Profit Satisfied Employees Customer Satisfaction Loyal Employees Quality of Service or Products Organization Culture, HR Processes, Systems, Corporate Management, Etc

13. What They DO Teach You In Business School The business schools reward difficult, complex behavior more than simple behavior, but simple behavior is more effective. Warren Buffet – Investor, Business Executive, and Philanthropist

15. Stay One Step Ahead Don’t look back. Something might be gaining on you. Satchel Page – Baseball Great

16. Have a Point of View Executive: A man who can make quick decisions and is sometimes right. Frank McKinney Hubbard – Cartoonist, Humorist, Journalist

18. The Looming Irrelevance of HR to the Strategic Relevance of the Greatest Corporate Asset: Human Capital The only irreplaceable capital an organization possesses is the knowledge and ability of its people. Andrew Carnegie – Industrialist and Philanthropist

21. Do the Right Thing Do the Wrong Thing Do it Well Do it Poorly X X X

22. http://www.leadershipauthor.com © 2008 Michael F. Andrew

23. Q&As