CLODGING

1. Click to edit Master title style
1
Hotel Laundry
Operations
C L O D G I N G
M . A l d a n a | S H T M F a c u l t y

2. Click to edit Master title style
2
Hotel Laundry Operations
2

3. Click to edit Master title style
3
Laundry
3
• In any hotel establishment , a lot of dirty
linens accumulates in the various units and
departments. It is essential to ensure a
continuous supply of linen, which is well
laundered, so that operation can be carried
out smoothly and efficiently.
• Linen is an expensive item, so how it will be
laundered, required serious consideration.
People involved in handling of linen should
have some knowledge of the process. The
housekeeper and the linen keeper should
have good relation with the laundry manager.

4. Click to edit Master title style
4
Principle of Hotel Laundry
4
1. Removal of dirt and stain from
the linen articles.
2. Restoring linen articles to their
original appearance as much as
possible.

5. Click to edit Master title style
5
Qualities of good laundry
5
1. Careful handling of linen articles when laundering
2. Correct use of suitable agent.
3. While materials are kept white, excessive bleach is not used.
4. Proper counting and records maintained to avoid shortage of linen.
5. Sound policies regarding damage or loss property.

6. Click to edit Master title style
6
Categories of Hotel laundry
6
• On Premise
• Off Premise
• Laundries which are situated
inside the hotel premises known
as on premises laundry.
• A commercial or off premises
laundry refers to the laundering
outside the establishment. ie.
given on a contract basis., to the
specialize person who are
particular in this field.

7. Click to edit Master title style
7
Advantages of on premises Hotel laundry
7
1. Time taken for laundering is
reduced because transportation is
reduced.
2. Linen is readily available
especially in the case of emergency
requirements.
3. Pilferage reduced.

8. Click to edit Master title style
8
Disadvantages of on premises laundry
8
1. Cost of equipment and its
maintenance is fairly high.
2. Must be justified by an adequate
amount of linen.
3. More staff who are technically
qualified and adequate space is
required.

9. Click to edit Master title style
9
Advantages of off premises Hotel laundry
9
1. An huge investment behind the
purchase of machines and equipment's
are saved.
2. Salary for staff are saved.
3. Hotel spaces are saved which can be
used for other purpose.

10. Click to edit Master title style
10
Disadvantages of off premises Hotel laundry
10
1. The hotel have to compromise with
the quality of washing.
2. Chances of pilferage is more.
3. During the emergency, fresh linen
may not be available.

11. Click to edit Master title style
11
Laundry Process
11
Pre-washing Washing Rinsing
Hydro-
extraction
Finishing

12. Click to edit Master title style
12
Pre-washing
12
• Soiled linen are collected from all
the departments of the hotel:
F&B, Kitchen, Banquets, Rooms,
etc.
• The soiled linen are then
transported to the laundry in two
ways:
• First is the soiled linen are put in the
trolley and are taken to the laundry
via elevators
• Second is the soiled linens are
dumped directly into the linen chute
which is directly connected to the
laundry

13. Click to edit Master title style
13
Pre-washing
13
• The soiled linen are then sorted
on three basis:
• Type of fabric
• Color of fabric
• Degree of soiling
• After sorting the linen, the linen
are weighed according to the
washing machine capacity and
are put into the washing
machine for wash cycle

14. Click to edit Master title style
14
Washing
14
• Washing depends on 4 things:
• Temperatures, washing times, and processing chemical vary according to
the types of fabric being laundered
• Duration – heavily soiled requires more time than lightly soiled linen
• Temperature – generally laundry workers should choose the lowest
possible temperature to do the job effectively so as to save energy
• Agitation – This is the scrubbing action of the machine, too little agitation
which is frequently caused by overloading washers, leads to inadequate
washing
Fabric Temperature Water Level Time
Less Soiled Low Less Less
More Soiled High More More

15. Click to edit Master title style
15
Rinsing
15
• This is done by using hot and cold water, which are usually
recovered/recycled from earlier steps during last rinse in order to
save water.

16. Click to edit Master title style
16
Hydro-Extraction
16
• Hydro – water
• Extraction – remove
• Extraction removes at least 80% of the water from the linen used in
the rinsing process.
• It also reduces the drying time.

17. Click to edit Master title style
17
Finishing
17
Drying Ironing Folding Storing Transferring

18. Click to edit Master title style
18
Dry Cleaning
18
• This is the cleaning of fabrics in substantially non-aqueous liquid medium
• Dry cleaning removes oils as well as many water soluble and some
insoluble materials with the help of detergents and various other agents
• It is done by using dry powder, liquid such as petrol, benzene, and so on
• Unlike laundry, dry cleaning does not cause swelling of the fibers and so
does not lead to shrinkage, wrinkle, and bleeding of color of the fabric
and thus is a safe method for cleaning delicate textiles
• It was formerly known as “French cleaning” or “chemical cleaning”

19. Click to edit Master title style
19
Advantages of Dry Cleaning
19
• Dry cleaning clothes for which laundering is not suitable
• It causes no shrinkage to the fabric
• It does not flatten the pile of fabrics such as velvet
• Colors do not bleed on dry-cleaning
• Stains are more readily removed by dry-cleaning

20. Click to edit Master title style
20
Disadvantages of Dry-Cleaning
20
• Dry cleaning is expensive as compared to laundering
• Many dry-cleaning solvents are harmful to health of inhaled for long
duration
• After cleaning with solvents, a certain unpleasant smell tends to be
retained by the articles

21. Click to edit Master title style
2121

22. Click to edit Master title style
22
Process of Dry-Cleaning
22
1.Marking – when soiled linen garments are delivered for dry cleaning they are first sent to the
marking areas here a piece of white fabric with a number securely attached to the garments
for identification
2.The garments then pass to the sorting areas it is done on the basis of soil level colour.
Fabric cloth pouches are checked for valuables of the guest
3.Application of Sorbent – Absorbent are applied to remove spots from all kind of materials
like French chalk bran of flour
4.Pre spotting – Heavily soiled areas of the garments are treated with solvent. To remove oil
borne stain
5.A load of approximately 45 kilos is transferred to the dry cleaning cylinder very delicate
cloths should be place in net bag first solvent is circulated through the clothes
6.Extraction – excess solvent is removed from the garments by centrifugal action in a
revolving perforated cylinder
7.Drying – After extraction the garments are dried in a dryer
8.Filtering and Distillation of Solvent – solvent are expensive therefore filtered out and reused
again. They are not allowed to evaporate
9.Finishing – the garments restored as nearly as possible to its original size

23. Click to edit Master title style
23
Lay out of laundry
23
The layout in terms of positioning machines should have an easy flow
of traffic. Close attention should be placed on entry and exit, drainage
system ventilation etc.
• Doors
• Ceiling
• Floors
• Walls
• Electricity
• Water supply

24. Click to edit Master title style
24
Functions of various laundry machines
24
• 1. Washing Machine - Those
used in hotel laundries are
typically a tumble type. The
capacity varies from 7 to 2000 kg.
The wash barrels of those used in
the hotel industry are stainless
steel. The machines are used for
washing clothes

25. Click to edit Master title style
25
Functions of various laundry machines
25
2. Hydro- extractor- These are
large centrifuges ranging in
capacity from 7 to 70 kg. Clothes
from washer are put into the
hydro- extractor to remove about
50 to 75% excess water. The
water is extracted from the wash
linen by means of centrifugal
force or application of pressure
After extraction the linens are
damp but not wet.

26. Click to edit Master title style
26
Functions of various laundry machines
26
3. Dryers- These are the unit of
tumble type equipment meant to
remove the moisture from damp.
by tumbling them in rotating
cylinder through which heated air
is passes. They are use for non
iron articles, and towels as these
linen nether required pressing

27. Click to edit Master title style
27
Functions of various laundry machines
27
4. Pressing equipment- Many
types of pressing equipment's are
available for ironing different
articles, such as calender for
sheets curtains and tablecloth. ,
sleeve presses flatbed presses,
and so on.

28. Click to edit Master title style
28
Laundry agents and aids
Laundry aids are the materials
used to improve the laundering
result. The important laundry
agents are as follows
1. Water
2. Laundry soap and detergent
3. Bleaches
4. Softener

29. Click to edit Master title style
29
Dry-Cleaning Materials
29
• Dry-cleaning detergents
• Absorbents
• Solvents
• Petroleum solvents / Stoddard solvent
• Halogenated hydrocarbons