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Using Social Media to Stand
Out in the Crowd

Mike Ellsworth
Social Media Performance G
S i l M di P f           Group
www.SocialMediaPerformanceGroup.com
About ME
• LinkedIn user since June 16 2003 6
                            16, 2003,
  weeks after it debuted
• Networking online since the 80s
• 15 years at Nielsen Co.
• 6 years as IT strategy consultant
• 3.5 years at State of Minnesota
      y
      – Program Director of CareerOneStop
• But here as a citizen and
  entrepreneur
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Finding a Job During a
            Recession
• Remember that jobs are still out there

• K
  Keep networking
         t   ki

• Use your family network wisely




3                                  Connection
Finding a Job - Offline
• Rework your resume
    – Make it keyword rich – more later on that
    – Talk about what you DID, not what you were
                          DID
      responsible for
    – Always include outcomes – “grew sales
                                  grew
      to $1B”
• Post it everywhere
    – I still get queries from resume postings
      that are years old
4
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
I don’t think we’re only offline anymore . .
         .




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Finding a Job - Online
  • “For every 1 470 resumes there’s 1 job
     For       1,470 resumes, there s
    offer made and accepted”
        – Richard Bolles bestselling author
                  Bolles,            author,
          What Color is Your Parachute?


  • In 2008, only 12% of jobs came
    from job boards


  7
Copyright © 2009, StratVantage Consulting, LLC
Finding a Job - Approach
• Top Goals for Online Networking
    – Create a community of contacts who can
      recommend you and connect you
    – Conduct research on employers
    – Expand your job search to new markets

    – Create a higher profile and
      build your personal brand


8
Managing Your Online Brand

• Don’ts (rules apply for all online media)
         (        pp y                    )
  • Badmouth current/previous
    employer/colleagues
  • M ti you’re on a j b search if your present
    Mention      ’        job       h         t
    employer isn’t aware
  • Write or post anything you wouldn’t want
                                 wouldn t

   o   Your own family to see

   o   To see on a billboard

   o   To be published on the front page
       of the Wall Street Journal
What Employers Look For
              Online
•    Background supporting job qualifications
•    Demonstrated fit for culture
•    Profile was creative
•    Great references posted
•    Professional image portrayed
•    Honors/awards received and highlighted
•    Demonstrated a wide range of
     interests


10
So That’s What You Must
                  Provide
     • Make sure all your online information:
     •   Demonstrates your background and
         qualifications
     •   Demonstrates your ability to fit in
     •   Shows creativity
     •   Includes references and testimonials
     •   Is professional
     •   Highlights honors/awards
     •   Demonstrates wide range of
         interests

11
How to Find a Job




                    Source: Jeremiah Owyang
                    www.web-
                    strategist.com/blog/category/jo
                    b-survey/
Finding a Job – People Search
  • Job search is now “people search”
                       people search
        – Name the top companies you want to work for
        – Find people who are employed at those
          companies
        – Network with them, form a strong relationship
                       them
          and they perform the job search for you.




   Dan Schawbel, PersonalBrandingBlog.com
Copyright © 2009, StratVantage Consulting, LLC
Finding a Job – People Search
  • In fact, many employers avoid posting
       fact
    jobs



  • They search job boards and LinkedIn
    instead



  14
Copyright © 2009, StratVantage Consulting, LLC
What is Social Media / Social
        Networking?
And Why Should You Care?
What Social Media Is Not
Social Media is Not:
• A Fad
• F Kids
  For Kid
• About the Tools
• About the Techniques
• A Numbers Game
• A Replacement

  Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
What Social Media Is
Social Media is:
• Relevant to job search
• F Everyone
  For E
• About Creating Conversations
• About Strategy
• About Planning and Execution
• About Creating Relationships
• ASSupplement to Existing Techniques
         l      t t E i ti T h i
  Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Social Media Approach - Tools




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Social Media Approach – Strategic




 Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Social Media Success Stories
Sales - Trissential and Cargill
• $12M vs. $120B
• L
  Local vs. Gl b l
       l    Global
• Told not to waste time trying
  to become a vendor
• They actually laughed at him!
      y        y   g



  Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Social Media Success Stories
Sales - Trissential and Cargill
• Sales guy connected with Cargill
  employees on LinkedIn
• Met with these contacts when there was
  no opportunity in sight
           t it i i ht
• One day, Cargill contacted him to meet
• 9 months of social networking produced
  sales agreement with Cargill
         g                 g
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Social Media Success Stories
I got my current job position thanks to
  LinkedIn
LinkedIn has provided me the following benefits:

    1. Using LinkedIn I have gained a straightforward access
    to
    t some of the brightest minds worldwide
              f th b i ht t i d       ld id

    2. I have enjoyed great visibility, a positive reputation
    and recognition of the LinkedIn community, when I have
    assumed as part of my personal branding strategy a
    collaborative attitude by being active in LinkedIn
    Answers
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Social Media Success Stories
I got my current job position thanks to
  LinkedIn
LinkedIn has provided me the following benefits:

   5. LinkedIn has provided me the rare, but valuable
   opportunity of getting in touch with professionals
         t it f tti i t          h ith     f    i   l
   belonging to multiple disciplines and to different cultural
   contexts.

    8. Being a credible and trustful networker, helping to
    others to solve their problems or doubts being sincere          doubts,
    are important factors to build mutually beneficial
    relationships
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Social Media Success Stories
I got my current job position thanks to
  LinkedIn
LinkedIn has provided me the following benefits:

    9. LinkedIn has been a fundamental resource in building
    a positive reputation as a collaborative and
          iti      t ti          ll b ti       d
    knowledgeable member of the networked community
    and has enforced my own personal branding strategy.




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Social Media Success Stories
Job Research
I got my current role through LinkedIn. I was based in the
   UK and was about to be offered by 2 different firms here
   in Brisbane. I didn't have the opportunity to meet either
   of the firms and therefore looked up people on LinkedIn
   who had previously worked for one or both of the firms
                                                      firms.
    I made contact with them to get references on the firms
    and one of these people said his current company was
    hiring and that they had a London office so I could go
    and meet the UK directors and get a feel for the firm.
    They turned out to be a much more suitable organisation
    than the other 2 and I have no been working here for
    over 15 months.
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Social Media Success Stories
Hiring
• I am part of talent acquisition team and hired candidates
    across all levels in all geographies through networking
    sites.
• I feel LinkedIn and Facebook both are very effective tool
    not only for hiring as well as for business development          development.
    These websites play a critical role in employer branding.
    We created 2 groups on LinkedIn and 1 corporate
    Webpage on Facebook.
• We also engage prospective employees through these
    networking sites and highlight our work culture                 culture,
    achievements and events. It is the most economic
    source for hiring.
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
You are part of a marketplace.

    You need to stand out
The Big 3
• We’re mostly going to talk about the
  We re
  Big 3 of Social Media




  Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Why Use LinkedIn?
• It’s a professional social networking site . .
  It s



• For professionals



• 55 million of them

Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Who is On LinkedIn?




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Who is On LinkedIn?




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Top LinkedIn Tips
• Ensure your personal profile is complete
  and create a company profile
• Search competition customers prospects
          competition, customers,
• Follow Just Joined
• Ask and Answer Questions
• Join Groups
            p



Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Ensure Profile is Complete
• Users with complete profiles are 40 times
  more likely to receive opportunities
  through LinkedIn

• G t recommendations
  Get         d ti
      – Ask your customers




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Create Your Profile
      – Current and past position – complete
      – Education – complete
      – Photo – just you, taken by a pro
                     you
      – Nickname or maiden name – for search
      – Summary – more on this
      – Websites – all of them
      – Interests – be careful
      – Email addresses – all of them
      – NO TYPOS!
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Profile Contents
• The more info the better
• Use industry-specific keywords
• U acronyms AND spell th
  Use                     ll them out
                                    t
      – Searchability
      – Keywords, keywords, keywords!
      – Google your competition to find good
        keywords
      – Search your competition on LinkedIn

Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Create Your Profile
• Make your profile public
      – Can be found on Google!




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Your Professional Headline
• Pay particular attention to your
  Professional Headline




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Top LinkedIn Tips
• Ensure your personal profile is complete
  and create a company profile
• Search competition, customers
          competition customers,
  prospects
• F ll
  Follow J t J i d
         Just Joined
• Ask and Answer Questions
• Join Groups


Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Searching on LinkedIn
• LinkedIn free account limits search
  viewing to 100 results
      – Search for prospects
      – Search for companies
• U quotes around search
  Use     t          d     h
  terms for example
  “produce b
  “ d       buyer”, “ i president”
                 ” “vice     id t”
• Use OR to combine searches
  “buyer" OR “retailer”
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Three Degrees of LinkedIn

            1st              1    st
                                                                                       3    rd
                                                2                           3     rd
                                                              2   nd
                                                                                                 3   rd

                        1    st




                                               1    st
                                                                            2     nd
                                                                                                            3   rd

                                       Peter Winer                 Chris Brogan
                                                                                            3    rd Guy Kawasaki

     1 st
                       1st
                                           2   nd
                                                              2    nd

                                                                                       3   rd


                                                         2
                                                         nd
                                                                         3   rd

                1 st




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Search Companies
• Search
• Or Browse
  Industries




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Power Tool: Google
• LinkedIn limits searched to 100 results
• site:www.linkedin.com YOUR
  KEYWORDS HERE and LOCATION
  -directory    Excludes company directory

• F example:
  For        l
• site:www.linkedin.com
  developer and
  Minnesota -directory

Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Top LinkedIn Tips
• Ensure your personal profile is complete
  and create a company profile
• Search competition customers prospects
         competition, customers,
• Follow Just Joined
• Ask and Answer Questions
• Join Groups
           p



Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
47
Follow Just Joined
      – Check out the Just Joined LinkedIn section of
        your Home page:
             • New LinkedIn users that worked or attended the
               companies and schools listed on your profile
             • Click links, find people you know, and
               invite them to connect




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Top LinkedIn Tips
• Ensure your personal profile is complete
  and create a company profile
• Search competition customers prospects
          competition, customers,
• Follow Just Joined
• Ask and Answer Questions
• Join Groups
            p



Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
49
Ask and Answer Questions
• Ask questions
  and provide
  answers
• Always send Q’s
  to 200 contacts




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Ask Questions
• I asked a
  question

• Within 2 hours,
  the link
  th li k was i
              in
  the top 10
  results on
       lt
  Google

Copyright © 2009, StratVantage Consulting, LLC. All Rights Reserved
            2010,
Top LinkedIn Tips
• Ensure your personal profile is complete
  and create a company profile
• Search competition customers prospects
          competition, customers,
• Follow Just Joined
• Ask and Answer Questions
• Join Groups
            p



Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
52
Finding and Joining Groups
      – Enter pretty much any keyword, and you’ll find
                                           you ll
        a group
      – A great way to connect to p p outside y
          g        y              people        your
        3 degree network




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Twitter and Facebook
      – They’re not for kids
        They re
      – Major companies are using both for:
             • Recruiting
             • Marketing
             • Customer Service




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Twitter




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Who s
                    Who’s Using Twitter?




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Twitter Glossary
• At Reply or @reply - a reply to another user
• DM – direct message
• Failwhale – graphic that appears when Twitter is
    over capacity
• Hashtags or # – marking a word as a keyword
• Retweet (or RT) – repeating another’s tweet
• Tweet – sending a Twitter message
• Tweetbacks – similar to blogging pingbacks
• Twitterverse – the Twitter community
• Tweeps – your peeps (not Twits!)
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
How to Use Twitter – Generally
• Don’t Use the Web Site – About 70
  Don t
  percent use free programs for PC or
  cellphone,
  cellphone especially iPhones:
     – TweetDeck – desktop Twitter reader
     – Twhirl – desktop Twitter reader
     – Twitterific – desktop Twitter reader for Mac
     – Twitterfeed – feed your blog to Twitter
     – Seesmic – post and follow Twitter and
       Facebook
Adapted fromStratVantage Consulting, LLC. All for Twitter:
Copyright © 2010,
                  David Pogue’s Rules Rights Reserved
www.zudfunck.com/zudfunck/2009/03/david-pouges-rules-for-twitter.html
Twitter Tools
• http://twitturly.com/ = Crowd sourcing of URLs
  being talked about on Twitter
• http://whoshouldifollow.com = recommendations
     p
  on who is Tweeting things you might be
  interested in
• http://www.nambu.com/
• TweetDeck.com & Nambu = Twitter organization
  software
• iTwitter = iPhone application that will allow you
  to Tweet from your phone
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
How to Use Twitter – Generally
• You Don’t Have To Read All The Tweets —
      Don t
  Nobody has the time to read all the tweets
  from more than about 30 people — at
  least, nobody with a life

• Use search.twitter.com to find messages
  on certain subjects
        t i    bj t


Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Update Your Status
  • Update your
    status to tell
    everyone
    what you’re
    do g
    doing




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Searching on Twitter
      – Twitter recently added a
        decent search to Website
      – Also added Trending Topics
                            g p




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Use Hashtags
• A way to tag a word as a keyword
• Precede the word with a #
      – #j b
        #job
      – #engineer
• Often used to group tweets during or
  about events
      – #smbmsp – Social Media Breakfast
• More specific than j
         p           just using a
                              g
  regular keyword
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
“Communities already exist. Instead, think about how you can
                                y               ,                 y
                   help that community do what it wants to do”
                                              Mark Zuckerberg
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Why Use Facebook?
• Not just for kids any more
      – The number of new members over 35 keeps
        doubling
      – Median age is now over 25
      – Second largest single group:
        35 to 44




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Why Use Facebook?
• Not just for kids any more
      – Women over 55 remain the fastest growing
        group
      – Slightly more members between the ages of
        45 and 65 than 13 to 17




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Why Use Facebook?




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Decide How You Want to Use
             Facebook
• First make a decision whether to keep
  First,
  Facebook social
      – Some keep Facebook social and use other
        networks for job seeking
      – Others combine social and professional use




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Use Facebook Professionally
• Make sure your profile is professional
      – No beer barfing pix
      – Only information you want business contacts
        or prospective employers to see
• Create a simple profile using minimal
  graphics and widgets



Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Use Facebook Professionally
• Post content relevant to your company job
                                company,
  search or career
• Use Facebook email to build relationships
  with your Friends
• Ch
  Choose your F i d wisely
                Friends i l
      – Friends can see information about your other
        Friends in
        F i d i your P fil
                       Profile



Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Consider Answers Carefully




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Update Your Status
  • Update your status to tell everyone what
    you’re doing




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Link Your Status
  • Now you can link your Facebook status
    with Twitter
        • Everything you tweet is dumped to your status
        • www.facebook.com/apps/directory.php?app_t
          ype &catego y 0
          ype=1&category=0




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Writing on Walls
• All messages are viewable by others




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Join Facebook Groups




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Power Tool: Professional Profile
www.facebook.com/apps/directory.php?app_type=1&category=0#/apps/applicati
on.php?id=24265472995&ref=appd




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Join Networks
• Join your local network
• www.facebook.com/networks/networks.php




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
On Beyond the Big 3
• There are thousands
  of social media
  networks
• Chances are good
  you can find one
  you’ll like



Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Questions?




Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Thank You!
More In Depth Training from Linked InSolutions
      In-Depth
• Linked In or Left Out: Using LinkedIn and Twitter
  to Find a Job – 3-hour Workshop p
• LinkedIn for Job Search Basics – 1 hour Webinar
• Using Social Media for Business – 90-minute
                                     90 minute
  Webinar
• Using Soc a Media for Recruiting – 90-minute
  Us g Social ed a o ec u t g 90             ute
  Webinar


Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
Thank You!
You are welcome to connect with me:
• Mike Ellsworth
• Twitter: @MikeEllsworth
• LinkedIn: www.LinkedIn.com/in/MikeEllsworth
• Facebook:
  www.facebook.com/MichaelJEllsworth
• Google Mike Ellsworth and check the bottom of
  the first page
• MikeEllsworth@SocialMediaPerformanceGroup com
  MikeEllsworth@SocialMediaPerformanceGroup.com
• 952-373-1006 LLC. All Rights Reserved
Copyright © 2010, StratVantage Consulting,
Thank You!
• Linked InSolutions Facebook Page:
  bit.ly/mRREZ
• Social Media for Job Search LinkedIn Group:
                                           p
  bit.ly/otzeF
• Social Media Performance Group:p
  http://bit.ly/smperformance
• Linked InSolutions: www.LinkedInSolutions.com
• Mike Ellsworth’s Blog: www.FutuRANT.com


Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved

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Social Media Basics for Job Search

  • 1. Using Social Media to Stand Out in the Crowd Mike Ellsworth Social Media Performance G S i l M di P f Group www.SocialMediaPerformanceGroup.com
  • 2. About ME • LinkedIn user since June 16 2003 6 16, 2003, weeks after it debuted • Networking online since the 80s • 15 years at Nielsen Co. • 6 years as IT strategy consultant • 3.5 years at State of Minnesota y – Program Director of CareerOneStop • But here as a citizen and entrepreneur Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 3. Finding a Job During a Recession • Remember that jobs are still out there • K Keep networking t ki • Use your family network wisely 3 Connection
  • 4. Finding a Job - Offline • Rework your resume – Make it keyword rich – more later on that – Talk about what you DID, not what you were DID responsible for – Always include outcomes – “grew sales grew to $1B” • Post it everywhere – I still get queries from resume postings that are years old 4
  • 5. Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 6. I don’t think we’re only offline anymore . . . Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 7. Finding a Job - Online • “For every 1 470 resumes there’s 1 job For 1,470 resumes, there s offer made and accepted” – Richard Bolles bestselling author Bolles, author, What Color is Your Parachute? • In 2008, only 12% of jobs came from job boards 7 Copyright © 2009, StratVantage Consulting, LLC
  • 8. Finding a Job - Approach • Top Goals for Online Networking – Create a community of contacts who can recommend you and connect you – Conduct research on employers – Expand your job search to new markets – Create a higher profile and build your personal brand 8
  • 9. Managing Your Online Brand • Don’ts (rules apply for all online media) ( pp y ) • Badmouth current/previous employer/colleagues • M ti you’re on a j b search if your present Mention ’ job h t employer isn’t aware • Write or post anything you wouldn’t want wouldn t o Your own family to see o To see on a billboard o To be published on the front page of the Wall Street Journal
  • 10. What Employers Look For Online • Background supporting job qualifications • Demonstrated fit for culture • Profile was creative • Great references posted • Professional image portrayed • Honors/awards received and highlighted • Demonstrated a wide range of interests 10
  • 11. So That’s What You Must Provide • Make sure all your online information: • Demonstrates your background and qualifications • Demonstrates your ability to fit in • Shows creativity • Includes references and testimonials • Is professional • Highlights honors/awards • Demonstrates wide range of interests 11
  • 12. How to Find a Job Source: Jeremiah Owyang www.web- strategist.com/blog/category/jo b-survey/
  • 13. Finding a Job – People Search • Job search is now “people search” people search – Name the top companies you want to work for – Find people who are employed at those companies – Network with them, form a strong relationship them and they perform the job search for you. Dan Schawbel, PersonalBrandingBlog.com Copyright © 2009, StratVantage Consulting, LLC
  • 14. Finding a Job – People Search • In fact, many employers avoid posting fact jobs • They search job boards and LinkedIn instead 14 Copyright © 2009, StratVantage Consulting, LLC
  • 15. What is Social Media / Social Networking? And Why Should You Care?
  • 16. What Social Media Is Not Social Media is Not: • A Fad • F Kids For Kid • About the Tools • About the Techniques • A Numbers Game • A Replacement Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 17. What Social Media Is Social Media is: • Relevant to job search • F Everyone For E • About Creating Conversations • About Strategy • About Planning and Execution • About Creating Relationships • ASSupplement to Existing Techniques l t t E i ti T h i Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 18. Social Media Approach - Tools Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 19. Social Media Approach – Strategic Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 20. Social Media Success Stories Sales - Trissential and Cargill • $12M vs. $120B • L Local vs. Gl b l l Global • Told not to waste time trying to become a vendor • They actually laughed at him! y y g Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 21. Social Media Success Stories Sales - Trissential and Cargill • Sales guy connected with Cargill employees on LinkedIn • Met with these contacts when there was no opportunity in sight t it i i ht • One day, Cargill contacted him to meet • 9 months of social networking produced sales agreement with Cargill g g Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 22. Social Media Success Stories I got my current job position thanks to LinkedIn LinkedIn has provided me the following benefits: 1. Using LinkedIn I have gained a straightforward access to t some of the brightest minds worldwide f th b i ht t i d ld id 2. I have enjoyed great visibility, a positive reputation and recognition of the LinkedIn community, when I have assumed as part of my personal branding strategy a collaborative attitude by being active in LinkedIn Answers Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 23. Social Media Success Stories I got my current job position thanks to LinkedIn LinkedIn has provided me the following benefits: 5. LinkedIn has provided me the rare, but valuable opportunity of getting in touch with professionals t it f tti i t h ith f i l belonging to multiple disciplines and to different cultural contexts. 8. Being a credible and trustful networker, helping to others to solve their problems or doubts being sincere doubts, are important factors to build mutually beneficial relationships Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 24. Social Media Success Stories I got my current job position thanks to LinkedIn LinkedIn has provided me the following benefits: 9. LinkedIn has been a fundamental resource in building a positive reputation as a collaborative and iti t ti ll b ti d knowledgeable member of the networked community and has enforced my own personal branding strategy. Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 25. Social Media Success Stories Job Research I got my current role through LinkedIn. I was based in the UK and was about to be offered by 2 different firms here in Brisbane. I didn't have the opportunity to meet either of the firms and therefore looked up people on LinkedIn who had previously worked for one or both of the firms firms. I made contact with them to get references on the firms and one of these people said his current company was hiring and that they had a London office so I could go and meet the UK directors and get a feel for the firm. They turned out to be a much more suitable organisation than the other 2 and I have no been working here for over 15 months. Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 26. Social Media Success Stories Hiring • I am part of talent acquisition team and hired candidates across all levels in all geographies through networking sites. • I feel LinkedIn and Facebook both are very effective tool not only for hiring as well as for business development development. These websites play a critical role in employer branding. We created 2 groups on LinkedIn and 1 corporate Webpage on Facebook. • We also engage prospective employees through these networking sites and highlight our work culture culture, achievements and events. It is the most economic source for hiring. Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 27. You are part of a marketplace. You need to stand out
  • 28. The Big 3 • We’re mostly going to talk about the We re Big 3 of Social Media Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 29. Why Use LinkedIn? • It’s a professional social networking site . . It s • For professionals • 55 million of them Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 30. Who is On LinkedIn? Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 31. Who is On LinkedIn? Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 32. Top LinkedIn Tips • Ensure your personal profile is complete and create a company profile • Search competition customers prospects competition, customers, • Follow Just Joined • Ask and Answer Questions • Join Groups p Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 33. Ensure Profile is Complete • Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn • G t recommendations Get d ti – Ask your customers Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 34. Create Your Profile – Current and past position – complete – Education – complete – Photo – just you, taken by a pro you – Nickname or maiden name – for search – Summary – more on this – Websites – all of them – Interests – be careful – Email addresses – all of them – NO TYPOS! Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 35. Profile Contents • The more info the better • Use industry-specific keywords • U acronyms AND spell th Use ll them out t – Searchability – Keywords, keywords, keywords! – Google your competition to find good keywords – Search your competition on LinkedIn Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 36. Create Your Profile • Make your profile public – Can be found on Google! Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 37. Your Professional Headline • Pay particular attention to your Professional Headline Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 38. Top LinkedIn Tips • Ensure your personal profile is complete and create a company profile • Search competition, customers competition customers, prospects • F ll Follow J t J i d Just Joined • Ask and Answer Questions • Join Groups Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 39. Searching on LinkedIn • LinkedIn free account limits search viewing to 100 results – Search for prospects – Search for companies • U quotes around search Use t d h terms for example “produce b “ d buyer”, “ i president” ” “vice id t” • Use OR to combine searches “buyer" OR “retailer” Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 40. Three Degrees of LinkedIn 1st 1 st 3 rd 2 3 rd 2 nd 3 rd 1 st 1 st 2 nd 3 rd Peter Winer Chris Brogan 3 rd Guy Kawasaki 1 st 1st 2 nd 2 nd 3 rd 2 nd 3 rd 1 st Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 41. Search Companies • Search • Or Browse Industries Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 42. Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 43. Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 44. Power Tool: Google • LinkedIn limits searched to 100 results • site:www.linkedin.com YOUR KEYWORDS HERE and LOCATION -directory Excludes company directory • F example: For l • site:www.linkedin.com developer and Minnesota -directory Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 45. Top LinkedIn Tips • Ensure your personal profile is complete and create a company profile • Search competition customers prospects competition, customers, • Follow Just Joined • Ask and Answer Questions • Join Groups p Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved 47
  • 46. Follow Just Joined – Check out the Just Joined LinkedIn section of your Home page: • New LinkedIn users that worked or attended the companies and schools listed on your profile • Click links, find people you know, and invite them to connect Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 47. Top LinkedIn Tips • Ensure your personal profile is complete and create a company profile • Search competition customers prospects competition, customers, • Follow Just Joined • Ask and Answer Questions • Join Groups p Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved 49
  • 48. Ask and Answer Questions • Ask questions and provide answers • Always send Q’s to 200 contacts Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 49. Ask Questions • I asked a question • Within 2 hours, the link th li k was i in the top 10 results on lt Google Copyright © 2009, StratVantage Consulting, LLC. All Rights Reserved 2010,
  • 50. Top LinkedIn Tips • Ensure your personal profile is complete and create a company profile • Search competition customers prospects competition, customers, • Follow Just Joined • Ask and Answer Questions • Join Groups p Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved 52
  • 51. Finding and Joining Groups – Enter pretty much any keyword, and you’ll find you ll a group – A great way to connect to p p outside y g y people your 3 degree network Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 52. Twitter and Facebook – They’re not for kids They re – Major companies are using both for: • Recruiting • Marketing • Customer Service Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 53. Twitter Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 54. Who s Who’s Using Twitter? Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 55. Twitter Glossary • At Reply or @reply - a reply to another user • DM – direct message • Failwhale – graphic that appears when Twitter is over capacity • Hashtags or # – marking a word as a keyword • Retweet (or RT) – repeating another’s tweet • Tweet – sending a Twitter message • Tweetbacks – similar to blogging pingbacks • Twitterverse – the Twitter community • Tweeps – your peeps (not Twits!) Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 56. How to Use Twitter – Generally • Don’t Use the Web Site – About 70 Don t percent use free programs for PC or cellphone, cellphone especially iPhones: – TweetDeck – desktop Twitter reader – Twhirl – desktop Twitter reader – Twitterific – desktop Twitter reader for Mac – Twitterfeed – feed your blog to Twitter – Seesmic – post and follow Twitter and Facebook Adapted fromStratVantage Consulting, LLC. All for Twitter: Copyright © 2010, David Pogue’s Rules Rights Reserved www.zudfunck.com/zudfunck/2009/03/david-pouges-rules-for-twitter.html
  • 57. Twitter Tools • http://twitturly.com/ = Crowd sourcing of URLs being talked about on Twitter • http://whoshouldifollow.com = recommendations p on who is Tweeting things you might be interested in • http://www.nambu.com/ • TweetDeck.com & Nambu = Twitter organization software • iTwitter = iPhone application that will allow you to Tweet from your phone Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 58. How to Use Twitter – Generally • You Don’t Have To Read All The Tweets — Don t Nobody has the time to read all the tweets from more than about 30 people — at least, nobody with a life • Use search.twitter.com to find messages on certain subjects t i bj t Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 59. Update Your Status • Update your status to tell everyone what you’re do g doing Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 60. Searching on Twitter – Twitter recently added a decent search to Website – Also added Trending Topics g p Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 61. Use Hashtags • A way to tag a word as a keyword • Precede the word with a # – #j b #job – #engineer • Often used to group tweets during or about events – #smbmsp – Social Media Breakfast • More specific than j p just using a g regular keyword Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 62. “Communities already exist. Instead, think about how you can y , y help that community do what it wants to do” Mark Zuckerberg Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 63. Why Use Facebook? • Not just for kids any more – The number of new members over 35 keeps doubling – Median age is now over 25 – Second largest single group: 35 to 44 Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 64. Why Use Facebook? • Not just for kids any more – Women over 55 remain the fastest growing group – Slightly more members between the ages of 45 and 65 than 13 to 17 Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 65. Why Use Facebook? Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 66. Decide How You Want to Use Facebook • First make a decision whether to keep First, Facebook social – Some keep Facebook social and use other networks for job seeking – Others combine social and professional use Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 67. Use Facebook Professionally • Make sure your profile is professional – No beer barfing pix – Only information you want business contacts or prospective employers to see • Create a simple profile using minimal graphics and widgets Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 68. Use Facebook Professionally • Post content relevant to your company job company, search or career • Use Facebook email to build relationships with your Friends • Ch Choose your F i d wisely Friends i l – Friends can see information about your other Friends in F i d i your P fil Profile Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 69. Consider Answers Carefully Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 70. Update Your Status • Update your status to tell everyone what you’re doing Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 71. Link Your Status • Now you can link your Facebook status with Twitter • Everything you tweet is dumped to your status • www.facebook.com/apps/directory.php?app_t ype &catego y 0 ype=1&category=0 Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 72. Writing on Walls • All messages are viewable by others Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 73. Join Facebook Groups Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 74. Power Tool: Professional Profile www.facebook.com/apps/directory.php?app_type=1&category=0#/apps/applicati on.php?id=24265472995&ref=appd Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 75. Join Networks • Join your local network • www.facebook.com/networks/networks.php Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 76. On Beyond the Big 3 • There are thousands of social media networks • Chances are good you can find one you’ll like Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 77. Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 78. Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 79. Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 80. Questions? Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 81. Thank You! More In Depth Training from Linked InSolutions In-Depth • Linked In or Left Out: Using LinkedIn and Twitter to Find a Job – 3-hour Workshop p • LinkedIn for Job Search Basics – 1 hour Webinar • Using Social Media for Business – 90-minute 90 minute Webinar • Using Soc a Media for Recruiting – 90-minute Us g Social ed a o ec u t g 90 ute Webinar Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved
  • 82. Thank You! You are welcome to connect with me: • Mike Ellsworth • Twitter: @MikeEllsworth • LinkedIn: www.LinkedIn.com/in/MikeEllsworth • Facebook: www.facebook.com/MichaelJEllsworth • Google Mike Ellsworth and check the bottom of the first page • MikeEllsworth@SocialMediaPerformanceGroup com MikeEllsworth@SocialMediaPerformanceGroup.com • 952-373-1006 LLC. All Rights Reserved Copyright © 2010, StratVantage Consulting,
  • 83. Thank You! • Linked InSolutions Facebook Page: bit.ly/mRREZ • Social Media for Job Search LinkedIn Group: p bit.ly/otzeF • Social Media Performance Group:p http://bit.ly/smperformance • Linked InSolutions: www.LinkedInSolutions.com • Mike Ellsworth’s Blog: www.FutuRANT.com Copyright © 2010, StratVantage Consulting, LLC. All Rights Reserved