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Evolving Goals: IT vs. Product Mindset

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Evolving Goals: IT vs. Product Mindset

  1. 1. A different mindset www.leanperformance.com
  2. 2. IT Mindset Vs. Product Mindset
  3. 3. IT Mindset Product Mindset Exists to service the perceived needs of "the business." Exists to service the needs of the customers. Requirements gathering Product Discovery Functional Silos Cross-functional teams Measured by projects Measured by value Engineers focus on delivery Engineers help create technology-inspired products
  4. 4. How to handle the transition?
  5. 5. Engaging Product Working Product Delivered Product Valuable Product Business Goal Maturity Levels Engineering & Team Product & UX Project Management
  6. 6. Each level enables the next
  7. 7. Level Goals Valuable Business • Revenue • EBIDTA • Revenue per employee Value obtained by the client: • ROI • Benefits • “Customer Success” Engaging Product & UX HEART Framework • Happiness • Engagement • Adoption • Retention • Task success Working Engineering & Team • # of Bugs • Uptime • Response Time • Lead time • Cycle time • % Test Coverage • MTTR • Spotify Health Check • Team Maturity Delivered Project Management • Schedule • Budget • Scope • Predictability
  8. 8. OKR Coach, Partner @ Lean Performance Felipe Castro leanperformance.com linkedin.com/in/meetfelipe @meetfelipe

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