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Using Multivariate Techniques
                To Increase ROI In Social Media
                Campaigns
                Matt Esslinger, XA.net COO




 CONFIDENTIAL
Confidential
The Market

       Facebook Accelerating User Base, Ad Revenues
        10%                                                        8.8%                                               80%                                             70%
                                                   7.7%                                                               70%
         8%
                                                                                                                      60%
         6%                                                                                                           50%                                   40%
                                   4.7%
                                                                                                                      40%
         4%                                                                                                           30%
         2%                                                                                                           20%                       10%
                                                                                                                      10%
         0%                                                                                                            0%
                                Facebook%of US onlineadspend                                                                                 Sm businesses usingsocial m
                                                                                                                                               all                      edia

  Unique visitors ‘000              2010        2011         2012                                                                               2009    2010      2011
   250,000                                                                                                                                                                    211,860
                                                                                                                                           205,709
                                      183,619                                          190,650
  200,000
                                                                                                                                                                              153,886
  150,000                                                                                                                                  111,888
  100,000
                                                                                        54,552
    50,000                             34,658
                                                                                                                                                 Facebook          Internet
           0
           Jun-2007                  Dec-2007                 Jun-2008                Dec-2008                 Jun-2009                Dec-2009         Jun-2010          Dec-2010
 Sources: eMarketer (11/10), The American Express OPEN Small Business Monitor (10/10), comScore US-only (01/11), MerchantCircle (2/2011)


Confidential
The Market

       Facebook Surpassing Yahoo! In Key Metrics
         Percent of US Internet user minutes
          16%
                                                            13.2%
          14%                                                                                                        12.3%
                                   11.5%
          12%                                                                       10.5%
          10%                                                                                                        9.1%
                                                                                    7.2%
           8%
           6%
           4%                                               2.8%
                                    1.9%                                                   Yahoo!       Facebook
           2%
           0%
              Jun-2007           D ec-2007     Jun-2008    Dec-2008    Jun-2009    Dec-2009          Jun-2010       Dec-2010
          Percent of US Internet pages
           16%                                                                                                        13.6%
           14%
           12%
           10%                                               7.8%                    8.3%
            8%                        7.1%                                                                            6.3%
            6%                                               3.7%                    7.0%
            4%                        2.8%
                                                                                            Yahoo!       Facebook
            2%
            0%
               Jun-2007           D  ec-2007    Jun-2008    Dec-2008    Jun-2009    Dec-2009          Jun-2010       Dec-2010
 Sources: comScore US-only (01/11)


Confidential
The Market

      Local Businesses Adopting Facebook En Masse
        • Facebook has now surpassed Google as the most widely used marketing method
          amongst local merchants, and is almost tied with Google search as one of their top
          three most effective marketing methods (social, search, email)


          100%                                                            100%
           80%                  70.0%                                     80%
                                               66.0%
           60%                                                            60%
                                                                                  37.0%       40.0%
           40%                                                            40%
           20%                                                            20%
               0%                                                          0%
                                Sm businesses using
                                  all                                              M effectivesource
                                                                                    ost

                              Facebook      Google                               Facebook   Google




      Source: MerchantCircle 2/15/2011 survey (n=8500 small businesses)
Confidential
The Market

       Countries with Over 500K New Facebook Users in Q1
          • Facebook audiences continue to grow globally, providing large opportunities in less
            mature markets
          • First quarter 2011 growth shows Brazil leading with 66% growth




 Sources: optim.al API March 2011


Confidential
The Market

        Highest CPC’s By Country of 100K Users or More
           • Range reflects the level of demand in each respective market and also the degree to
             which advertisers are leveraging the right tools to maximize CTR
           • One of many examples of the rich data that we can harness via the API




  Sources: optim.al API March 2011
                                                                                              6
Confidential
Social Media Advertising

       Automating Audience Planning and Creation
    !With the ability to query Facebook’s targeting   Top 20 Workplaces in US on Facebook
     system directly, we can automate sophisticated
     analysis and audience sizing

    !The creation of horizontal segments like
     “workplaces of 200-400 employees” for
     targeting is possible at scale, for example

               Highest “Suggested” Bids*




               *US companies of 20+ users                                                   7
Confidential
Social Media Advertising

       Optim.al: Automating Audience Planning and Creation
        • Creating ads on Facebook is a time-intensive process
        • Campaign results don’t tell why the ad was successful or not
        • So how can you scale your Facebook campaigns without knowing the details?




                                                                                      8
Confidential
Social Media Advertising

       Optim.al: Multivariate Testing
    !Multivariate testing creates variations of your ad    72 Text/image variations
     components and automatically finds the top                        X
     performing variations                                9 Geo/interest combinations
                                                                       x
    !Multivariate testing can produce the optimal ad         3 Different age ranges
                                                                       x
     combinations with 3-7x lift or more in
                                                                   2 Gender
     performance as seen in client campaigns                           =
                                                             3,888 Combinations
    • Test more variants in fewer ads via proprietary
      methodology (3,888 tests in 18 actual ads)




                                                                                        9
Confidential
Social Media Advertising

       Optim.al: Multivariate Testing Setup
        • Multivariate setup relies on a set algorithm 6x3x2x2. As you add in targeting test
          elements the algorithm will update
        • Creates a series of simultaneous A/B tests to save time and money
        • Find out exactly which variables are best performers




                                                                                               10
Confidential
Social Media Advertising

       Optim.al: 18 Multivariate Ads
        • 18 ads that each have different variables, targeting and estimated reach




                                                                        See the Estimated
                                                                        Reach per ad



                                                                                            11
Confidential
Social Media Advertising

       Optim.al: Multivariate Testing Optimized Results
        • Scale your campaign once you know the true lift % for every variable
        • Get optimized results by Clicks or Conversions




                                                                                 12
Confidential
Retargeting

      Strategy: Retargeting & Social Media
                                            • Use Facebook to find your audience
                                            • Advertiser places just one piece of code on their site
                                            • Retarget Facebook users across the web that visit your site



                         !""#$%    &'(%$'




      -./""0   &')*+,%




                         123+4"5   6"5,%7,8%3




Confidential
And now the demo…




 CONFIDENTIAL
Confidential

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Using Multivariate Techniques To Increase ROI In Social Media Campaigns

  • 1. Using Multivariate Techniques To Increase ROI In Social Media Campaigns Matt Esslinger, XA.net COO CONFIDENTIAL Confidential
  • 2. The Market Facebook Accelerating User Base, Ad Revenues 10% 8.8% 80% 70% 7.7% 70% 8% 60% 6% 50% 40% 4.7% 40% 4% 30% 2% 20% 10% 10% 0% 0% Facebook%of US onlineadspend Sm businesses usingsocial m all edia Unique visitors ‘000 2010 2011 2012 2009 2010 2011 250,000 211,860 205,709 183,619 190,650 200,000 153,886 150,000 111,888 100,000 54,552 50,000 34,658 Facebook Internet 0 Jun-2007 Dec-2007 Jun-2008 Dec-2008 Jun-2009 Dec-2009 Jun-2010 Dec-2010 Sources: eMarketer (11/10), The American Express OPEN Small Business Monitor (10/10), comScore US-only (01/11), MerchantCircle (2/2011) Confidential
  • 3. The Market Facebook Surpassing Yahoo! In Key Metrics Percent of US Internet user minutes 16% 13.2% 14% 12.3% 11.5% 12% 10.5% 10% 9.1% 7.2% 8% 6% 4% 2.8% 1.9% Yahoo! Facebook 2% 0% Jun-2007 D ec-2007 Jun-2008 Dec-2008 Jun-2009 Dec-2009 Jun-2010 Dec-2010 Percent of US Internet pages 16% 13.6% 14% 12% 10% 7.8% 8.3% 8% 7.1% 6.3% 6% 3.7% 7.0% 4% 2.8% Yahoo! Facebook 2% 0% Jun-2007 D ec-2007 Jun-2008 Dec-2008 Jun-2009 Dec-2009 Jun-2010 Dec-2010 Sources: comScore US-only (01/11) Confidential
  • 4. The Market Local Businesses Adopting Facebook En Masse • Facebook has now surpassed Google as the most widely used marketing method amongst local merchants, and is almost tied with Google search as one of their top three most effective marketing methods (social, search, email) 100% 100% 80% 70.0% 80% 66.0% 60% 60% 37.0% 40.0% 40% 40% 20% 20% 0% 0% Sm businesses using all M effectivesource ost Facebook Google Facebook Google Source: MerchantCircle 2/15/2011 survey (n=8500 small businesses) Confidential
  • 5. The Market Countries with Over 500K New Facebook Users in Q1 • Facebook audiences continue to grow globally, providing large opportunities in less mature markets • First quarter 2011 growth shows Brazil leading with 66% growth Sources: optim.al API March 2011 Confidential
  • 6. The Market Highest CPC’s By Country of 100K Users or More • Range reflects the level of demand in each respective market and also the degree to which advertisers are leveraging the right tools to maximize CTR • One of many examples of the rich data that we can harness via the API Sources: optim.al API March 2011 6 Confidential
  • 7. Social Media Advertising Automating Audience Planning and Creation !With the ability to query Facebook’s targeting Top 20 Workplaces in US on Facebook system directly, we can automate sophisticated analysis and audience sizing !The creation of horizontal segments like “workplaces of 200-400 employees” for targeting is possible at scale, for example Highest “Suggested” Bids* *US companies of 20+ users 7 Confidential
  • 8. Social Media Advertising Optim.al: Automating Audience Planning and Creation • Creating ads on Facebook is a time-intensive process • Campaign results don’t tell why the ad was successful or not • So how can you scale your Facebook campaigns without knowing the details? 8 Confidential
  • 9. Social Media Advertising Optim.al: Multivariate Testing !Multivariate testing creates variations of your ad 72 Text/image variations components and automatically finds the top X performing variations 9 Geo/interest combinations x !Multivariate testing can produce the optimal ad 3 Different age ranges x combinations with 3-7x lift or more in 2 Gender performance as seen in client campaigns = 3,888 Combinations • Test more variants in fewer ads via proprietary methodology (3,888 tests in 18 actual ads) 9 Confidential
  • 10. Social Media Advertising Optim.al: Multivariate Testing Setup • Multivariate setup relies on a set algorithm 6x3x2x2. As you add in targeting test elements the algorithm will update • Creates a series of simultaneous A/B tests to save time and money • Find out exactly which variables are best performers 10 Confidential
  • 11. Social Media Advertising Optim.al: 18 Multivariate Ads • 18 ads that each have different variables, targeting and estimated reach See the Estimated Reach per ad 11 Confidential
  • 12. Social Media Advertising Optim.al: Multivariate Testing Optimized Results • Scale your campaign once you know the true lift % for every variable • Get optimized results by Clicks or Conversions 12 Confidential
  • 13. Retargeting Strategy: Retargeting & Social Media • Use Facebook to find your audience • Advertiser places just one piece of code on their site • Retarget Facebook users across the web that visit your site !""#$% &'(%$' -./""0 &')*+,% 123+4"5 6"5,%7,8%3 Confidential
  • 14. And now the demo… CONFIDENTIAL Confidential