2. 10X Goal for 2014
100% of Corporate IT in SaaS/Public Cloud
“Sounds great, but how do we accomplish this?”
3. Trends and Predictions for 2014
http://mdkail.blogspot.com/2013/12/2014-it-tech-predictions.html
4. Identity Is The New Perimeter
● Zero Trust Network Architecture
○ Core Network Stability is priority #1
○ Aruba 802.11ac upgrade
○ VPN required to DC from everywhere
○ Certificate-Based Auth to Nightmares
■ EJBCA
■ Aruba ClearPass
5. Enterprise IT as a Service
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upgraded Campus Network
Platform + Tools
Metrics + Analytics
Enterprise Applications
VM portal in Cloud
NERDS 3.0
Cloud File storage
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Cloud Infrastructure
service automation
Strongmail / dmarc
Data Security
Brand reputation
AdTECH / Marketing Ops
democratization of Data
6. Consumerization of IT
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Rich UI/UX
mobile first
Internal app store
Audit / Data security
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data analytics
management ease
collaboration
Proactive vs. reactive
How do we combine the factors of choice,
innovation, and ease of acquisition/use with
data security and insight?
7. Enterprise IT as an API
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developer state of mind
metrics and analytics
operational excellence
Cloud Architecture
8. Current State of IT Ops
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2013 was an amazing year of accomplishments in IT Ops
○ But how do we move the FROM: to the TO: ?
From:
1.
2.
3.
4.
5.
6.
Tactical
Client-Driven
Top-Down
Few Metrics
Siloed Goals
Difficult to Value
To:
1.
2.
3.
4.
5.
6.
Strategic
Business-Driven
Collaborative
Metrics Driven
Unified Goals
Quantifiable Value
9. Future State and 2014 Initiatives
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Workday Financials + Payroll cutover
○ Payroll completed early January
■ reporting and analytics
○ moneyball migration to AWS
○ FP&A tool enhancements in Moneyball
Elastic Perimeter Network architecture
○ 802.11ac upgrade / cert-based auth
○ require VPN access to DC1 from campus
○ campus core network upgrades / stabilization
○ data security audit log
VMWare → ElasticBox (AWS + Google) migration
XFILES retirement
○ move to cloud storage options
10. ...2014 Initiatives...
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Enterprise Application Development
○ Digital Marketing asset management
○ Legal Contract Management application
○ employee information site/app
○ “microsites”
○ Support.netflix.com
■ Help Center 3.0
A/V enhancements and UX simplification
○ google video chromebox / Highfive
○ plivo voip conference bridge app
dvd.netflix.com stability/efficiency + PCI
NERDS 3.0
○ how can we better delight our customers?
○ Track “MTTR” -- Mean time to resolve
11. ...2014 Initiatives...
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Originals production “dailies” streaming solution
OPen Source software
○ FIDO
○ PKI for zero-Trust
● HR./talent analytics
○ ATS redesign + Feature enhancements
○ jobs.netflix.com and ATS metrics
Adtech infrastructure
○ potential ad server switch
■ Mediamind → DFA
○ mobile + video rtb
○ Adtech/Marketing “ops” support
■ marketing dashboard + analytics
12. How Do We Get There From Here?
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Loosely coupled, highly aligned goal/project tracking
engaging in direct + candid communication and feedback
focusing on successful outcomes
○ stepping back from the “how” and focusing on the “what”
challenging the status quo
○ Moonshot Thinking
■ 10x, not 10%
○ ask “What if?” and “Why Not?”
