2. Leadership… A Definition
Leaders know how to get people to do things… they know
how to get people to want to help advance a cause.
Leadership is…getting others to act
Leaders create a shared sense of urgency, excitement, fun
and an environment of expected accomplishment.
3. Results… Guiding Principles
Guiding principles are meant to be the very building blocks from which all
actions flow. Use them in everything you do to ensure results.
• No Surprises – Communicate bad news early to ensure time for resolution
• Collaboration is key to success – Active and Proactive communication
between partners and stakeholders is a MUST
• Everything is expected to be accomplished on time – Commit and meet
commitments
• Quality is NOT an option – Build your reputation every day
• Leverage the hierarchy – Ask for what you need; But exhaust every
avenue first
• Assume you are EMPOWERED – The outcome is up to you
Focus on Results not Activity – Results are Defined as Tangible
Progress, Implemented Solutions and Measurable Outcomes.
4. Results Essentials: Building Credibility and Trust
Trust is earned through building great Partnerships with
colleagues. Partnerships are built through developing great…
Relationships and Communication
Invest the time necessary to build relationships and socializing
issues on the front side… or spend twice as much time getting
buy-in on the backend.
5. Results Essentials: An Important Nuance
Always focus on the end results. Activity is important for
progress but implemented solutions create results.
Exude a Sense of Urgency…
…for resolution and results …not activity.
An 85% solution today is better than a 95% solution next quarter
A Bird in Hand…. Seize it!
